Lucy Group
Oxford, Oxfordshire
Job Purpose The Cloud Infrastructure Engineer is responsible for implementing, supporting, and optimising Lucy Group's public and private cloud platforms. Working across public and private cloud environments, the role delivers secure, resilient, and high-performing infrastructure services to support global operations. This includes managing deployments, monitoring performance, ensuring compliance with governance frameworks, and collaborating with colleagues to deliver enterprise grade cloud capabilities. Job Context Operating within Group IS, the Cloud Infrastructure Engineer works alongside architects, other engineers, and cross functional technology teams to deliver cloud infrastructure services. Reporting directly to Lead Cloud Architect, this role plays a key part in the execution of cloud strategies, technical implementations, and operational excellence initiatives. While the role does not have budgetary sign off, it is instrumental in ensuring that cloud platforms meet business needs and governance standards. Business Overview Lucy Group is an international group that makes the built environment sustainable. Our electric businesses advance the transition to a carbon free world with infrastructure that enables renewable energy and smart cities. Our real estate businesses support sustainable living through responsible property development and investment. Job Dimensions Operational responsibility for cloud infrastructure supporting 1,000+ global users. Implementation and support of public cloud and private cloud environments. Contribution to disaster recovery, performance optimisation, and capacity planning. Collaboration with network, security, and application teams to deliver integrated solutions. Key Accountabilities Deploy, configure, and maintain cloud services and infrastructure components in our public and private cloud environments. Monitor cloud environments to ensure performance, availability, and security compliance. Implement governance aligned configurations and policies in line with architectural guidance. Troubleshoot and resolve cloud infrastructure issues, escalating as necessary. Contribute to automation initiatives using Infrastructure as Code (IaC) and scripting. Support backup, disaster recovery, and business continuity processes. Work with vendors and service providers to resolve incidents and implement improvements. Maintain accurate documentation of configurations, procedures, and changes. Participate in project delivery, providing technical input and operational handover. Stay current with cloud technology trends and recommend improvements where appropriate. Expand automation for cloud deployments to increase efficiency and reduce manual effort. Introduce cloud native monitoring tools to enhance observability and proactive issue detection. Gain cross training in DevOps practices to improve collaboration with development teams. Qualifications, Experience & Skills Degree or equivalent experience in IT, Computer Science, or related discipline. 3+ years in a cloud engineering or infrastructure operations role. Hands on experience with Microsoft Azure, AWS and/or Nutanix. Knowledge of virtualisation, networking, and storage technologies in cloud and hybrid contexts. Experience with Infrastructure as Code (IaC) tools such as Terraform, Bicep, or ARM templates. Familiarity with cloud governance, compliance, and cost optimisation practices. ITIL Foundation or equivalent service management experience. Relevant cloud certifications (e.g., Microsoft Certified: Azure Administrator Associate) are desirable. Behavioural Competencies Technical Expertise - Maintains up to date knowledge of cloud infrastructure technologies. Problem Solving - Applies logical and structured approaches to diagnosing and resolving issues. Collaboration - Works effectively within cross functional teams. Learning Agility - Adapts quickly to new tools, processes, and technologies. Resilience - Maintains focus and performance during incident resolution. Attention to Detail - Ensures quality and accuracy in configurations and documentation.
Job Purpose The Cloud Infrastructure Engineer is responsible for implementing, supporting, and optimising Lucy Group's public and private cloud platforms. Working across public and private cloud environments, the role delivers secure, resilient, and high-performing infrastructure services to support global operations. This includes managing deployments, monitoring performance, ensuring compliance with governance frameworks, and collaborating with colleagues to deliver enterprise grade cloud capabilities. Job Context Operating within Group IS, the Cloud Infrastructure Engineer works alongside architects, other engineers, and cross functional technology teams to deliver cloud infrastructure services. Reporting directly to Lead Cloud Architect, this role plays a key part in the execution of cloud strategies, technical implementations, and operational excellence initiatives. While the role does not have budgetary sign off, it is instrumental in ensuring that cloud platforms meet business needs and governance standards. Business Overview Lucy Group is an international group that makes the built environment sustainable. Our electric businesses advance the transition to a carbon free world with infrastructure that enables renewable energy and smart cities. Our real estate businesses support sustainable living through responsible property development and investment. Job Dimensions Operational responsibility for cloud infrastructure supporting 1,000+ global users. Implementation and support of public cloud and private cloud environments. Contribution to disaster recovery, performance optimisation, and capacity planning. Collaboration with network, security, and application teams to deliver integrated solutions. Key Accountabilities Deploy, configure, and maintain cloud services and infrastructure components in our public and private cloud environments. Monitor cloud environments to ensure performance, availability, and security compliance. Implement governance aligned configurations and policies in line with architectural guidance. Troubleshoot and resolve cloud infrastructure issues, escalating as necessary. Contribute to automation initiatives using Infrastructure as Code (IaC) and scripting. Support backup, disaster recovery, and business continuity processes. Work with vendors and service providers to resolve incidents and implement improvements. Maintain accurate documentation of configurations, procedures, and changes. Participate in project delivery, providing technical input and operational handover. Stay current with cloud technology trends and recommend improvements where appropriate. Expand automation for cloud deployments to increase efficiency and reduce manual effort. Introduce cloud native monitoring tools to enhance observability and proactive issue detection. Gain cross training in DevOps practices to improve collaboration with development teams. Qualifications, Experience & Skills Degree or equivalent experience in IT, Computer Science, or related discipline. 3+ years in a cloud engineering or infrastructure operations role. Hands on experience with Microsoft Azure, AWS and/or Nutanix. Knowledge of virtualisation, networking, and storage technologies in cloud and hybrid contexts. Experience with Infrastructure as Code (IaC) tools such as Terraform, Bicep, or ARM templates. Familiarity with cloud governance, compliance, and cost optimisation practices. ITIL Foundation or equivalent service management experience. Relevant cloud certifications (e.g., Microsoft Certified: Azure Administrator Associate) are desirable. Behavioural Competencies Technical Expertise - Maintains up to date knowledge of cloud infrastructure technologies. Problem Solving - Applies logical and structured approaches to diagnosing and resolving issues. Collaboration - Works effectively within cross functional teams. Learning Agility - Adapts quickly to new tools, processes, and technologies. Resilience - Maintains focus and performance during incident resolution. Attention to Detail - Ensures quality and accuracy in configurations and documentation.
Lucy Group
Thame, Oxfordshire
Job Purpose: We seek an experienced, talented, and focused Project Manager to join our dynamic team currently delivering installation, maintenance, and product support services for LV and HV assets across the UK. Business Overview: Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications. Job Context: You will work as part of a highly skilled Engineering division supporting all aspects of LV and HV services to our clients and customers. As part of our team, you will support your peers in the delivery of all scheduled works, providing support and ensuring the functions of team's systems, planning / maintaining training, and selection of tools and equipment. You will support and maintain our agile methodologies, resolving scheduling clashes or queries, support open and free flowing communications and to lead projects when required. The ideal candidate will have a background in fast paced project management environment, managing multiple projects at the same time ranging from small projects over a few days to large programmes over many months. The role will support projects and maintenance type tasks through from sales into delivery under the strategic direction of the PMO Manager. We strive forwards as a team advancing our technical skills, knowledge, and competencies together, whilst ensuring a flexible work life balance is worked into our ethos. Job Dimensions: You will be working with a team of skilled LV/HV Engineers, SAP's, managers and supporting staff across all aspects of the HV industry. The role is a balance of home based, site visits and working from one of our offices. The core hours are 07:30 to 16:00 Monday to Thursday, 07:30 am to 12:30 Friday, including out of hours fault calls and weekend phone support. Depending on operational work and site requirements, additional hours will be required to ensure managerial support is provided throughout the range of a flexible working week. Key Accountabilities: Driving growth of our UK Energy Services business, through supporting all aspects of delivery order book management, through to Programme completion, working closely with a wide range of internal and external stakeholders. Manage multi-disciplined teams, and individuals, ensuring all work is planned to the highest standard whilst managing compliance, quality, safety and control over costs. Support staff to ensure each person can achieve their potential and lines of communication remain open and strong. Support the team in managing customer communications, expectations, and future opportunities. Manage the application of scheduling, coordinate site work, and logistics, with a range of engineers, sub-contractors, and utility companies. Own the handovers from sales through to delivery and invoicing. Ensure work programme is efficiently utilised, supporting the delivery team through having the right skills and availability within the engineering team to deliver the order book/ work bank. Management of the departments order book utilising agile efficient methods. Oversee customer and subcontractor relationships attending meetings both in Thame and at customer premises where required. Support Engineering team and clients, with project deliverables. Carry out internal audits, support compliance of procedures and continuous improvement. Ensure project and programmes are managed successfully - scheduling, job costing, material purchases and specifications, logistics and travel arrangements. Manage commercial requirements for individual projects, frameworks and applicable T&C. Supporting out of hours calls as required and management of call rota. Assist on site with the delivery of works / project supervision. Mentoring of Engineers, supervisors and supporting staff. Qualifications, Knowledge, and Experience: Experience in delivering efficient and effective services to customers whether on site or at a planning stage from an office environment. Experience in managing projects and programmes of work. Computer literate - skilled in all of MS office, MS Project. Full driver's License, willingness to travel as required to support team and individuals. Desirable: Good knowledge of LV/HV engineering, outage planning, SAP duties, construction planning, site management and logistics. Good knowledge of H&S and its practical implications. Training in any of: Project management, Agile, Prince2, APM variations, ISO9001, Construction. Assist in the delivery of work as overtime or time in lieu. Behavioural Competencies: Good interpersonal skills with a pleasant and can-do attitude. Highly organised and tidy. Must have a positive and confident approach to tasks. Good problem-solving skills. Able to work independently, within/ or leading a team. Ability to inspire and drive the best performance from individuals.
Job Purpose: We seek an experienced, talented, and focused Project Manager to join our dynamic team currently delivering installation, maintenance, and product support services for LV and HV assets across the UK. Business Overview: Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications. Job Context: You will work as part of a highly skilled Engineering division supporting all aspects of LV and HV services to our clients and customers. As part of our team, you will support your peers in the delivery of all scheduled works, providing support and ensuring the functions of team's systems, planning / maintaining training, and selection of tools and equipment. You will support and maintain our agile methodologies, resolving scheduling clashes or queries, support open and free flowing communications and to lead projects when required. The ideal candidate will have a background in fast paced project management environment, managing multiple projects at the same time ranging from small projects over a few days to large programmes over many months. The role will support projects and maintenance type tasks through from sales into delivery under the strategic direction of the PMO Manager. We strive forwards as a team advancing our technical skills, knowledge, and competencies together, whilst ensuring a flexible work life balance is worked into our ethos. Job Dimensions: You will be working with a team of skilled LV/HV Engineers, SAP's, managers and supporting staff across all aspects of the HV industry. The role is a balance of home based, site visits and working from one of our offices. The core hours are 07:30 to 16:00 Monday to Thursday, 07:30 am to 12:30 Friday, including out of hours fault calls and weekend phone support. Depending on operational work and site requirements, additional hours will be required to ensure managerial support is provided throughout the range of a flexible working week. Key Accountabilities: Driving growth of our UK Energy Services business, through supporting all aspects of delivery order book management, through to Programme completion, working closely with a wide range of internal and external stakeholders. Manage multi-disciplined teams, and individuals, ensuring all work is planned to the highest standard whilst managing compliance, quality, safety and control over costs. Support staff to ensure each person can achieve their potential and lines of communication remain open and strong. Support the team in managing customer communications, expectations, and future opportunities. Manage the application of scheduling, coordinate site work, and logistics, with a range of engineers, sub-contractors, and utility companies. Own the handovers from sales through to delivery and invoicing. Ensure work programme is efficiently utilised, supporting the delivery team through having the right skills and availability within the engineering team to deliver the order book/ work bank. Management of the departments order book utilising agile efficient methods. Oversee customer and subcontractor relationships attending meetings both in Thame and at customer premises where required. Support Engineering team and clients, with project deliverables. Carry out internal audits, support compliance of procedures and continuous improvement. Ensure project and programmes are managed successfully - scheduling, job costing, material purchases and specifications, logistics and travel arrangements. Manage commercial requirements for individual projects, frameworks and applicable T&C. Supporting out of hours calls as required and management of call rota. Assist on site with the delivery of works / project supervision. Mentoring of Engineers, supervisors and supporting staff. Qualifications, Knowledge, and Experience: Experience in delivering efficient and effective services to customers whether on site or at a planning stage from an office environment. Experience in managing projects and programmes of work. Computer literate - skilled in all of MS office, MS Project. Full driver's License, willingness to travel as required to support team and individuals. Desirable: Good knowledge of LV/HV engineering, outage planning, SAP duties, construction planning, site management and logistics. Good knowledge of H&S and its practical implications. Training in any of: Project management, Agile, Prince2, APM variations, ISO9001, Construction. Assist in the delivery of work as overtime or time in lieu. Behavioural Competencies: Good interpersonal skills with a pleasant and can-do attitude. Highly organised and tidy. Must have a positive and confident approach to tasks. Good problem-solving skills. Able to work independently, within/ or leading a team. Ability to inspire and drive the best performance from individuals.
