Coffey
Burntwood, Staffordshire
About The Role Role Summary: The person who has the authority to plan, coordinate, implement and communicate a comprehensive Quality Management System at all levels within the organisation and maintain as documented information. A Lean thinker, who assesses, monitors, and enhances business performance for our organisation. The Quality Manager will analyse current practices and performance data to develop business process improvements as well as implement changes in workflows, structures, and teams to ensure continuous improvement in company performance. Responsibilities Collaborate with the Coffey team to create strategic and tactical plans for continuous improvement, organisation learning and corporate memory that supports the delivery of Coffey's vision, values and winning ways. Promotion of a positive culture of reporting and continuous improvement. Formulate, develop and review the Coffey Quality and Continuous Improvement policies and documentation for existing an and new activities. Lead, mentoring, train and guide HSQE and Delivery team members in Lean and Quality processes. Foster an ethos of continuous improvement through training and mentoring. Analyse the Quality Management System, identify opportunities for improvement and remove waste from company processes and procedures. Drive initiatives that reduce rework and enhance right-first-time delivery. Work closely with internal stakeholder including HSQE, Design and Delivery. Engage with clients, consultants and subcontractors to align strategic objectives and share best practice. Contribute to the company Process Improvement Log and investigate shortfalls, issues, and complaints in current business processes. Conduct Root Cause Analysis (RCA) for significant findings or identified trends and implement effective Corrective and Preventative actions. Identify inefficiencies, remove waste and lead structured continuous improvement initiatives. Develop KPMs to track performance and produce monthly reports for the business. Report to the senior management team regarding performance of the Quality Management System and Lean Strategies. Carry out regular internal audits of business processes and sites and subsequently provide reports, noting observations and recommendations that must be actioned by site management. Lead and drive the promotion of lessons learned regarding the cost of poor quality. Establish norms and standards of company Lean performance. Facilitate in the implementation of the Last Planner System and collaborate with other stakeholders to focus on enhancing productivity and staff satisfaction. Keep up to date with developments in Lean, Collaborative Planning management and process optimisation. About You Essential Criteria A degree in Engineering, HR, Business or MBA or equivalent experience to support your competency in the role would be beneficial. 3 years'+ experience providing both first line advice and tactical support for ISO9001 and development on lean, process optimisation, operations, or business management. A sharp eye for identifying weak points in processes and organisational structures. An excellent communicator with top-notch presentation skills. Dynamic thinking and problem-solving abilities, curious and open to continuous improvement. Confidence in your abilities and knowledge to influence and lead organisational change. Desirable Criteria Certifications like Certified Quality Engineer (CQE), Six Sigma Green Belt, or Black Belt.
About The Role Role Summary: The person who has the authority to plan, coordinate, implement and communicate a comprehensive Quality Management System at all levels within the organisation and maintain as documented information. A Lean thinker, who assesses, monitors, and enhances business performance for our organisation. The Quality Manager will analyse current practices and performance data to develop business process improvements as well as implement changes in workflows, structures, and teams to ensure continuous improvement in company performance. Responsibilities Collaborate with the Coffey team to create strategic and tactical plans for continuous improvement, organisation learning and corporate memory that supports the delivery of Coffey's vision, values and winning ways. Promotion of a positive culture of reporting and continuous improvement. Formulate, develop and review the Coffey Quality and Continuous Improvement policies and documentation for existing an and new activities. Lead, mentoring, train and guide HSQE and Delivery team members in Lean and Quality processes. Foster an ethos of continuous improvement through training and mentoring. Analyse the Quality Management System, identify opportunities for improvement and remove waste from company processes and procedures. Drive initiatives that reduce rework and enhance right-first-time delivery. Work closely with internal stakeholder including HSQE, Design and Delivery. Engage with clients, consultants and subcontractors to align strategic objectives and share best practice. Contribute to the company Process Improvement Log and investigate shortfalls, issues, and complaints in current business processes. Conduct Root Cause Analysis (RCA) for significant findings or identified trends and implement effective Corrective and Preventative actions. Identify inefficiencies, remove waste and lead structured continuous improvement initiatives. Develop KPMs to track performance and produce monthly reports for the business. Report to the senior management team regarding performance of the Quality Management System and Lean Strategies. Carry out regular internal audits of business processes and sites and subsequently provide reports, noting observations and recommendations that must be actioned by site management. Lead and drive the promotion of lessons learned regarding the cost of poor quality. Establish norms and standards of company Lean performance. Facilitate in the implementation of the Last Planner System and collaborate with other stakeholders to focus on enhancing productivity and staff satisfaction. Keep up to date with developments in Lean, Collaborative Planning management and process optimisation. About You Essential Criteria A degree in Engineering, HR, Business or MBA or equivalent experience to support your competency in the role would be beneficial. 3 years'+ experience providing both first line advice and tactical support for ISO9001 and development on lean, process optimisation, operations, or business management. A sharp eye for identifying weak points in processes and organisational structures. An excellent communicator with top-notch presentation skills. Dynamic thinking and problem-solving abilities, curious and open to continuous improvement. Confidence in your abilities and knowledge to influence and lead organisational change. Desirable Criteria Certifications like Certified Quality Engineer (CQE), Six Sigma Green Belt, or Black Belt.
Coffey
Burntwood, Staffordshire
About The Role Business Development Manager Reports To: Chief Commercial Officer Location: Flexible - with national travel as required. Contract Type: Full-time / Permanent At Coffey, our people are at the heart of our success. We work collaboratively to deliver high-quality infrastructure projects that make a positive impact in the communities we serve. Guided by our values Do The Right Thing, Do It Better, Do It Together, we offer a supportive environment where continuous improvement and professional growth are encouraged. An exciting opportunity has arisen for a skilled and motivated Business Development Manager to join our fast-growing UK team to drive sustainable growth within the UK Water sector, while also identifying and developing opportunities to supply water and wastewater treatment solutions to the UK industrial market. The successful candidate will play a pivotal role in identifying new market opportunities, building strategic partnerships, and expanding Coffey UK's customer base across both regulated water utilities and industrial clients. This role requires a strong blend of commercial acumen, technical understanding, and relationship management, working closely with internal engineering, marketing, and delivery teams to convert opportunities into long term value. The position aligns with Coffey UK's strategic focus on municipal and industrial water and wastewater treatment, including design, build, and modular solutions. Key Responsibilities Business Development & Growth Identify, develop, and secure new business opportunities within the UK regulated water sector, including clean water and wastewater treatment. Develop opportunities to supply industrial water and wastewater treatment solutions to private sector clients. Build and manage a strong pipeline of qualified opportunities aligned with Coffey UK's growth strategy. Support bid / no bid decisions and contribute to winning strategies for framework, negotiated, and competitive tenders. Market & Sector Intelligence Conduct ongoing market research across UK water utilities, industrial sectors, and emerging treatment technologies. Track AMP investment cycles, client priorities, and regulatory drivers influencing capital and operational spend. Monitor competitor activity and partnership models to inform Coffey UK's positioning and value proposition. Client & Relationship Management Develop and maintain strong relationships with water utilities, industrial clients, consultants, and strategic partners. Act as a trusted commercial interface between clients and Coffey UK's technical and delivery teams. Represent Coffey UK at industry events, conferences, and client engagement forums. Commercial & Deal Management Lead commercial discussions and negotiations with prospective clients and partners. Collaborate with engineering, estimating, and legal teams to develop robust, competitive proposals. Support the development of innovative technical and commercial solutions, including modular and standardised offerings. Collaboration & Strategy Work closely with marketing teams to develop sector specific messaging, campaigns, and client engagement plans. Collaborate with technical and operational teams to ensure proposed solutions are aligned with delivery capability and client requirements. Contribute to the ongoing refinement of Coffey UK's water and industrial growth strategy. About You Candidate Requirements Education Third level qualification in Engineering, Business, or a related discipline. A combination of engineering education and commercial experience is strongly preferred. Experience Proven experience in a business development, commercial, or sales role within the UK water, wastewater, utilities, or industrial treatment sectors. Demonstrated understanding of UK water utility clients, procurement routes, and framework based delivery models. Experience developing opportunities within industrial water or wastewater treatment is highly desirable. Skills & Competencies Strong commercial awareness with proven negotiation capability. Ability to understand and articulate complex technical solutions to a range of stakeholders. Excellent communication and relationship building skills. Strategic, opportunity driven mindset with strong organisational skills. Comfortable working collaboratively across multidisciplinary teams. Personal Attributes Results focused, proactive, and self motivated. Professional and credible when engaging with senior clients and partners. Adaptable and resilient within a growing UK business environment. Aligned with Coffey UK's values of safety, quality, collaboration, and sustainability. Coffey Values Our Values Guide Our Actions Do the Right Thing - Trust will be built because we are consistent, reliable and fair. Do It Better - Every challenge is a chance to improve, look for smarter, safer, and faster ways to maximise efficiency and eliminate waste. Do It Together - Collaboration makes us stronger, listen to clients to understand their challenges and goals. Success will come from helping other sus succeed and this will be achieved through teamwork. Collaboration and shared purpose. Why Join Us? Take a leadership role in shaping Coffey UK's continued growth in the UK water and industrial treatment markets. Exposure to major regulated water utility programmes and private industrial clients. Work in a values driven, collaborative, technically strong organisation with long long-term growth ambition. Competitive salary & professional development opportunities. About Us Coffey is a family-owned water infrastructure and civil engineering specialist established in 1974. We are passionate about safety and have been delivering critical infrastructure projects on time and within budget for nearly 50 years. The hallmarks of our contracts are innovative solutions, engineering ingenuity, professional construction management and adherence to the highest safety and quality standards.
About The Role Business Development Manager Reports To: Chief Commercial Officer Location: Flexible - with national travel as required. Contract Type: Full-time / Permanent At Coffey, our people are at the heart of our success. We work collaboratively to deliver high-quality infrastructure projects that make a positive impact in the communities we serve. Guided by our values Do The Right Thing, Do It Better, Do It Together, we offer a supportive environment where continuous improvement and professional growth are encouraged. An exciting opportunity has arisen for a skilled and motivated Business Development Manager to join our fast-growing UK team to drive sustainable growth within the UK Water sector, while also identifying and developing opportunities to supply water and wastewater treatment solutions to the UK industrial market. The successful candidate will play a pivotal role in identifying new market opportunities, building strategic partnerships, and expanding Coffey UK's customer base across both regulated water utilities and industrial clients. This role requires a strong blend of commercial acumen, technical understanding, and relationship management, working closely with internal engineering, marketing, and delivery teams to convert opportunities into long term value. The position aligns with Coffey UK's strategic focus on municipal and industrial water and wastewater treatment, including design, build, and modular solutions. Key Responsibilities Business Development & Growth Identify, develop, and secure new business opportunities within the UK regulated water sector, including clean water and wastewater treatment. Develop opportunities to supply industrial water and wastewater treatment solutions to private sector clients. Build and manage a strong pipeline of qualified opportunities aligned with Coffey UK's growth strategy. Support bid / no bid decisions and contribute to winning strategies for framework, negotiated, and competitive tenders. Market & Sector Intelligence Conduct ongoing market research across UK water utilities, industrial sectors, and emerging treatment technologies. Track AMP investment cycles, client priorities, and regulatory drivers influencing capital and operational spend. Monitor competitor activity and partnership models to inform Coffey UK's positioning and value proposition. Client & Relationship Management Develop and maintain strong relationships with water utilities, industrial clients, consultants, and strategic partners. Act as a trusted commercial interface between clients and Coffey UK's technical and delivery teams. Represent Coffey UK at industry events, conferences, and client engagement forums. Commercial & Deal Management Lead commercial discussions and negotiations with prospective clients and partners. Collaborate with engineering, estimating, and legal teams to develop robust, competitive proposals. Support the development of innovative technical and commercial solutions, including modular and standardised offerings. Collaboration & Strategy Work closely with marketing teams to develop sector specific messaging, campaigns, and client engagement plans. Collaborate with technical and operational teams to ensure proposed solutions are aligned with delivery capability and client requirements. Contribute to the ongoing refinement of Coffey UK's water and industrial growth strategy. About You Candidate Requirements Education Third level qualification in Engineering, Business, or a related discipline. A combination of engineering education and commercial experience is strongly preferred. Experience Proven experience in a business development, commercial, or sales role within the UK water, wastewater, utilities, or industrial treatment sectors. Demonstrated understanding of UK water utility clients, procurement routes, and framework based delivery models. Experience developing opportunities within industrial water or wastewater treatment is highly desirable. Skills & Competencies Strong commercial awareness with proven negotiation capability. Ability to understand and articulate complex technical solutions to a range of stakeholders. Excellent communication and relationship building skills. Strategic, opportunity driven mindset with strong organisational skills. Comfortable working collaboratively across multidisciplinary teams. Personal Attributes Results focused, proactive, and self motivated. Professional and credible when engaging with senior clients and partners. Adaptable and resilient within a growing UK business environment. Aligned with Coffey UK's values of safety, quality, collaboration, and sustainability. Coffey Values Our Values Guide Our Actions Do the Right Thing - Trust will be built because we are consistent, reliable and fair. Do It Better - Every challenge is a chance to improve, look for smarter, safer, and faster ways to maximise efficiency and eliminate waste. Do It Together - Collaboration makes us stronger, listen to clients to understand their challenges and goals. Success will come from helping other sus succeed and this will be achieved through teamwork. Collaboration and shared purpose. Why Join Us? Take a leadership role in shaping Coffey UK's continued growth in the UK water and industrial treatment markets. Exposure to major regulated water utility programmes and private industrial clients. Work in a values driven, collaborative, technically strong organisation with long long-term growth ambition. Competitive salary & professional development opportunities. About Us Coffey is a family-owned water infrastructure and civil engineering specialist established in 1974. We are passionate about safety and have been delivering critical infrastructure projects on time and within budget for nearly 50 years. The hallmarks of our contracts are innovative solutions, engineering ingenuity, professional construction management and adherence to the highest safety and quality standards.