Apogee

Apogee is seeking a Workflow Helpdesk Technician to join their Professional Services team. This remote entry-level position is ideal for graduates or candidates eager to develop their careers in technology. The successful candidate will support customers with IT solutions, log and track support tickets, and collaborate with internal teams to ensure excellent service. Key skills include basic coding knowledge in JavaScript, HTML, and CSS, along with strong communication and general IT understanding.

Apogee is seeking a strategic data professional for Lincoln to own our data journey. You will develop and manage data governance frameworks, ensuring compliance with GDPR and ISO standards while overseeing reports and dashboards. The role offers flexibility to work from home and requires strong experience in Microsoft Power Platform and leadership in data management. We emphasize a culture of innovation, diversity, and ethical business practices, creating a compelling environment for your career development.

With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. At Apogee Corporation, we believe that true innovation flourishes when everyone is free to be their authentic selves. As an Equal Opportunity Employer, we are committed to creating an inclusive environment where every unique perspective is valued and celebrated. We draw on the richness of our differences-across age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, and beliefs-because we know that our collective strength lies in our diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee. We are looking for a strategic and hands on data professional to take ownership of our data journey. Currently, data is fragmented across the business, with no single source of truth, limiting our ability to drive insights and leverage AI. You will play a key role in introducing data governance, designing and building a data warehouse, and ensuring alignment with a major ERP transformation project. With a gap in Power BI and Power Apps expertise, we need someone confident in developing dashboards, apps, and scalable reporting solutions. This is a unique opportunity to shape our data strategy from the ground up, influence how data is used across the organisation, and eventually build out a high performing team. If you are both a thinker and a doer, ready to help move the business away from Excel dependency and into a more intelligent, data driven future, we would love to hear from you. Key Responsibilities Develop and manage data governance frameworks, policies, and procedures to maintain data integrity and security. Lead data stewardship to classify and protect data assets. Promote data governance best practices across the organisation. Ensure compliance with data privacy and security regulations such as GDPR and ISO 27001. Oversee the creation and distribution of reports, dashboards, and Power Platform solutions. Work with stakeholders to understand reporting needs and deliver insights. Manage self service reporting tools while maintaining data governance standards. Lead, mentor, and develop a team of data analysts and reporting professionals. Collaborate with IT, Finance, and other departments to embed governance into processes. Report to senior leadership on governance and reporting progress. Identify and implement improvements in governance and reporting. Keep up to date with industry trends and technologies. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five day working week. Flexibility We support work life balance and encourage applications from those seeking flexible working arrangements, where possible within the role and business needs. If you require flexibility, please indicate this in the salary box section of your application, after specifying your salary expectations, so we can discuss it early in the process. SKILLS AND EXPERIENCE REQUIRED Education Bachelor's degree in Data Science, Information Management, Computer Science, Business Administration, or a related field. A master's degree or certifications in data management, governance, or analytics is a plus. Experience Minimum of 5 years of experience in data governance, data management, or business intelligence. At least 2 years of experience in a leadership role. Proven experience managing data governance initiatives, data quality frameworks, and reporting processes. Strong understanding of data privacy and security regulations (e.g. GDPR, ISO 27001, Cyber Essentials Plus). Expertise in Microsoft Power Platform and reporting platforms (e.g. PL 300, PL 400). Technical Skills Familiarity with data governance tools and platforms to ensure data quality, integrity, and compliance across the organisation. Proficiency in SQL and experience with data warehouse technologies for managing, querying, and optimising large datasets. Experience with data analytics and reporting platforms, business intelligence solutions, and automation tools (e.g. Power BI, Power Apps, Power Automate, Power Pages) to deliver insights and improve decision making. Senior level experience with the Microsoft 365 stack, especially SharePoint, Forms, Teams, and Dataverse. BENEFITS Flexible working options 33 days holiday including bank holidays Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes We are a Disability Confident Committed Employer Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options Our application form is quick and easy - no need to repeat your entire CV, we promise! If you have a disability or health condition and require any reasonable adjustments during the application or recruitment process, please contact us on and ask to speak to the Talent Team. We are committed to ensuring an inclusive and accessible experience for all applicants.

Apogee is seeking a strategic data professional for Lincoln to own our data journey. You will develop and manage data governance frameworks, ensuring compliance with GDPR and ISO standards while overseeing reports and dashboards. The role offers flexibility to work from home and requires strong experience in Microsoft Power Platform and leadership in data management. We emphasize a culture of innovation, diversity, and ethical business practices, creating a compelling environment for your career development.

Apogee is seeking a strategic data professional for Lincoln to own our data journey. You will develop and manage data governance frameworks, ensuring compliance with GDPR and ISO standards while overseeing reports and dashboards. The role offers flexibility to work from home and requires strong experience in Microsoft Power Platform and leadership in data management. We emphasize a culture of innovation, diversity, and ethical business practices, creating a compelling environment for your career development.

With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. At Apogee Corporation, we believe that true innovation flourishes when everyone is free to be their authentic selves. As an Equal Opportunity Employer, we are committed to creating an inclusive environment where every unique perspective is valued and celebrated. We draw on the richness of our differences-across age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, and beliefs-because we know that our collective strength lies in our diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee. We are looking for a strategic and hands on data professional to take ownership of our data journey. Currently, data is fragmented across the business, with no single source of truth, limiting our ability to drive insights and leverage AI. You will play a key role in introducing data governance, designing and building a data warehouse, and ensuring alignment with a major ERP transformation project. With a gap in Power BI and Power Apps expertise, we need someone confident in developing dashboards, apps, and scalable reporting solutions. This is a unique opportunity to shape our data strategy from the ground up, influence how data is used across the organisation, and eventually build out a high performing team. If you are both a thinker and a doer, ready to help move the business away from Excel dependency and into a more intelligent, data driven future, we would love to hear from you. Key Responsibilities Develop and manage data governance frameworks, policies, and procedures to maintain data integrity and security. Lead data stewardship to classify and protect data assets. Promote data governance best practices across the organisation. Ensure compliance with data privacy and security regulations such as GDPR and ISO 27001. Oversee the creation and distribution of reports, dashboards, and Power Platform solutions. Work with stakeholders to understand reporting needs and deliver insights. Manage self service reporting tools while maintaining data governance standards. Lead, mentor, and develop a team of data analysts and reporting professionals. Collaborate with IT, Finance, and other departments to embed governance into processes. Report to senior leadership on governance and reporting progress. Identify and implement improvements in governance and reporting. Keep up to date with industry trends and technologies. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five day working week. Flexibility We support work life balance and encourage applications from those seeking flexible working arrangements, where possible within the role and business needs. If you require flexibility, please indicate this in the salary box section of your application, after specifying your salary expectations, so we can discuss it early in the process. SKILLS AND EXPERIENCE REQUIRED Education Bachelor's degree in Data Science, Information Management, Computer Science, Business Administration, or a related field. A master's degree or certifications in data management, governance, or analytics is a plus. Experience Minimum of 5 years of experience in data governance, data management, or business intelligence. At least 2 years of experience in a leadership role. Proven experience managing data governance initiatives, data quality frameworks, and reporting processes. Strong understanding of data privacy and security regulations (e.g. GDPR, ISO 27001, Cyber Essentials Plus). Expertise in Microsoft Power Platform and reporting platforms (e.g. PL 300, PL 400). Technical Skills Familiarity with data governance tools and platforms to ensure data quality, integrity, and compliance across the organisation. Proficiency in SQL and experience with data warehouse technologies for managing, querying, and optimising large datasets. Experience with data analytics and reporting platforms, business intelligence solutions, and automation tools (e.g. Power BI, Power Apps, Power Automate, Power Pages) to deliver insights and improve decision making. Senior level experience with the Microsoft 365 stack, especially SharePoint, Forms, Teams, and Dataverse. BENEFITS Flexible working options 33 days holiday including bank holidays Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes We are a Disability Confident Committed Employer Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options Our application form is quick and easy - no need to repeat your entire CV, we promise! If you have a disability or health condition and require any reasonable adjustments during the application or recruitment process, please contact us on and ask to speak to the Talent Team. We are committed to ensuring an inclusive and accessible experience for all applicants.

With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. At Apogee Corporation, we believe that true innovation flourishes when everyone is free to be their authentic selves. As an Equal Opportunity Employer, we are committed to creating an inclusive environment where every unique perspective is valued and celebrated. We draw on the richness of our differences-across age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, and beliefs-because we know that our collective strength lies in our diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee. We are looking for a strategic and hands on data professional to take ownership of our data journey. Currently, data is fragmented across the business, with no single source of truth, limiting our ability to drive insights and leverage AI. You will play a key role in introducing data governance, designing and building a data warehouse, and ensuring alignment with a major ERP transformation project. With a gap in Power BI and Power Apps expertise, we need someone confident in developing dashboards, apps, and scalable reporting solutions. This is a unique opportunity to shape our data strategy from the ground up, influence how data is used across the organisation, and eventually build out a high performing team. If you are both a thinker and a doer, ready to help move the business away from Excel dependency and into a more intelligent, data driven future, we would love to hear from you. Key Responsibilities Develop and manage data governance frameworks, policies, and procedures to maintain data integrity and security. Lead data stewardship to classify and protect data assets. Promote data governance best practices across the organisation. Ensure compliance with data privacy and security regulations such as GDPR and ISO 27001. Oversee the creation and distribution of reports, dashboards, and Power Platform solutions. Work with stakeholders to understand reporting needs and deliver insights. Manage self service reporting tools while maintaining data governance standards. Lead, mentor, and develop a team of data analysts and reporting professionals. Collaborate with IT, Finance, and other departments to embed governance into processes. Report to senior leadership on governance and reporting progress. Identify and implement improvements in governance and reporting. Keep up to date with industry trends and technologies. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five day working week. Flexibility We support work life balance and encourage applications from those seeking flexible working arrangements, where possible within the role and business needs. If you require flexibility, please indicate this in the salary box section of your application, after specifying your salary expectations, so we can discuss it early in the process. SKILLS AND EXPERIENCE REQUIRED Education Bachelor's degree in Data Science, Information Management, Computer Science, Business Administration, or a related field. A master's degree or certifications in data management, governance, or analytics is a plus. Experience Minimum of 5 years of experience in data governance, data management, or business intelligence. At least 2 years of experience in a leadership role. Proven experience managing data governance initiatives, data quality frameworks, and reporting processes. Strong understanding of data privacy and security regulations (e.g. GDPR, ISO 27001, Cyber Essentials Plus). Expertise in Microsoft Power Platform and reporting platforms (e.g. PL 300, PL 400). Technical Skills Familiarity with data governance tools and platforms to ensure data quality, integrity, and compliance across the organisation. Proficiency in SQL and experience with data warehouse technologies for managing, querying, and optimising large datasets. Experience with data analytics and reporting platforms, business intelligence solutions, and automation tools (e.g. Power BI, Power Apps, Power Automate, Power Pages) to deliver insights and improve decision making. Senior level experience with the Microsoft 365 stack, especially SharePoint, Forms, Teams, and Dataverse. BENEFITS Flexible working options 33 days holiday including bank holidays Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes We are a Disability Confident Committed Employer Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options Our application form is quick and easy - no need to repeat your entire CV, we promise! If you have a disability or health condition and require any reasonable adjustments during the application or recruitment process, please contact us on and ask to speak to the Talent Team. We are committed to ensuring an inclusive and accessible experience for all applicants.

Apogee is looking for a Service Desk Engineer in the United Kingdom. This role is ideal for those who enjoy helping people and solving IT issues, providing support in a fast-paced environment. Responsibilities include being the first point of contact for IT incidents, logging and prioritizing tickets, and supporting Windows 11 systems. The position offers flexible working options, including remote work, alongside a comprehensive benefits package.

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! JOB DETAILS We are looking for a Service Desk Engineer who enjoys helping people, solving problems, and being the calm, capable first point of contact when IT issues arise. Whether you are early in your IT career or building on existing support experience, this role offers the chance to develop in a fast paced, supportive environment. What You Will Do Act as the first point of contact for IT incidents and service requests via phone, email, and portal Log, categorise, and prioritise tickets accurately using FreshService Resolve issues at first contact where possible, escalating when needed Take ownership of tickets through to resolution within SLA targets Support Windows 11, end user devices, and common applications Set up hardware including laptops, monitors, and peripherals Manage user accounts and access in Active Directory and Microsoft Entra ID Support tools such as Microsoft Teams Monitor ticket queues and alerts to maintain service quality A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five day working week. This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. SKILLS AND EXPERIENCE REQUIRED A genuine interest in IT and a desire to build a career in support Basic understanding of IT support environments or help desk processes Familiarity with Windows and everyday technology Strong communication skills and a user focused mindset Ability to prioritise and stay organised in a busy environment Calm, logical problem solving approach We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. BENEFITS Flexible working options 33 days holiday including bank holidays Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our "Customer Experience Foundation Membership" accreditation. Privacy Notice By clicking to chat with the AI service hosted by Contxt, you agree that Contxt may process your name, email, LinkedIn, and any text you type or speak for recruitment purposes. A secure third party service may convert speech to text and text to speech as part of delivering the AI experience. Your data is stored in Ireland and the US with GDPR aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please contact . For more information please refer to privacy policy

With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world's leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. At Apogee Corporation, we believe that true innovation flourishes when everyone is free to be their authentic selves. As an Equal Opportunity Employer, we are committed to creating an inclusive environment where every unique perspective is valued and celebrated. We draw on the richness of our differences-across age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, and beliefs-because we know that our collective strength lies in our diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee. Hours of work: Monday to Friday 8am - 6pm on a rota basis, HYBRID 2 days home, 3 office - after training As a key member of our Helpdesk team, you'll provide advanced remote support across print, network, and software services. You'll take ownership of complex technical issues, collaborate with specialist teams, and ensure clients receive a reliable, high quality support experience. Troubleshoot and resolve advanced technical issues using remote-access tools, covering software, print/scan workflows, networking, and service related challenges. Lead the response to Priority 1 (P1) outages, working within defined SLAs. Produce clear, structured Major Incident (MI) reports following P1 events. Act as an escalation point for Level 2 technicians, guiding them through complex cases and progressing issues that require deeper technical investigation. Mentor Level 2 team members, supporting their development and providing structured feedback on escalations. Work closely with Professional Services and other specialist teams to resolve multi layered or infrastructure related incidents. Ensure clients are kept fully informed throughout the incident lifecycle, including progress updates and planned changes or outages. Escalate requests that fall outside of scope or SLA commitments. Contribute to our technical knowledge base, particularly in infrastructure, networking, and solution best practice. SKILLS AND EXPERIENCE REQUIRED Strong analytical mindset with a natural ability to troubleshoot unfamiliar or complex issues. Understanding of solution architecture concepts (e.g., load balancing, queue distribution). Solid networking knowledge (IP addressing, DNS, SMTP, SNMP, IPv4, SMB, WAN, VPN). Experience with advanced features of print management or output solutions (PaperCut, Equitrac, SafeQ, HA/Clustering). (advantageous). Confident supporting both Windows and macOS environments. Ability to research and learn new technologies independently when required. Background in Document Management Services or similar technical support disciplines such as application support. Understanding of virtual servers and cloud hosted environments. Familiarity with Microsoft SQL (advantageous). Comfortable communicating with senior technical stakeholders, including leading remote customer sessions. BENEFITS Flexible working options 33 days holiday including bank holidays Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Apogee Corporation is dedicated to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and are open to discussing flexible working arrangements. We actively support work-life balance and encourage candidates to share any flexibility requirements, which we will do our best to accommodate where possible within the needs of the role and the business. If flexibility is important to you, please include this information in the salary section of your application, after stating your salary expectations, so we can discuss it early in the process. If you have a disability or health condition and require any reasonable adjustments during the application or recruitment process, please contact us on and ask to speak to the Talent Team. We are committed to ensuring an inclusive and accessible experience for all applicants. Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointment.

Apogee seeks an experienced Helpdesk professional to provide advanced support for print, network, and software issues in Maidstone. This hybrid role includes mentoring responsibilities and requires a strong analytical mindset alongside networking knowledge. Ideal candidates have familiarity with technologies like PaperCut and Microsoft SQL. Benefits include flexible working, 33 days holiday, and development sponsorship. Join us at Apogee, where diversity and inclusion drive our strength.