Apogee

Apogee is looking for a Service Desk Engineer in the United Kingdom. This role is ideal for those who enjoy helping people and solving IT issues, providing support in a fast-paced environment. Responsibilities include being the first point of contact for IT incidents, logging and prioritizing tickets, and supporting Windows 11 systems. The position offers flexible working options, including remote work, alongside a comprehensive benefits package.

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! JOB DETAILS We are looking for a Service Desk Engineer who enjoys helping people, solving problems, and being the calm, capable first point of contact when IT issues arise. Whether you are early in your IT career or building on existing support experience, this role offers the chance to develop in a fast paced, supportive environment. What You Will Do Act as the first point of contact for IT incidents and service requests via phone, email, and portal Log, categorise, and prioritise tickets accurately using FreshService Resolve issues at first contact where possible, escalating when needed Take ownership of tickets through to resolution within SLA targets Support Windows 11, end user devices, and common applications Set up hardware including laptops, monitors, and peripherals Manage user accounts and access in Active Directory and Microsoft Entra ID Support tools such as Microsoft Teams Monitor ticket queues and alerts to maintain service quality A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five day working week. This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. SKILLS AND EXPERIENCE REQUIRED A genuine interest in IT and a desire to build a career in support Basic understanding of IT support environments or help desk processes Familiarity with Windows and everyday technology Strong communication skills and a user focused mindset Ability to prioritise and stay organised in a busy environment Calm, logical problem solving approach We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. BENEFITS Flexible working options 33 days holiday including bank holidays Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our "Customer Experience Foundation Membership" accreditation. Privacy Notice By clicking to chat with the AI service hosted by Contxt, you agree that Contxt may process your name, email, LinkedIn, and any text you type or speak for recruitment purposes. A secure third party service may convert speech to text and text to speech as part of delivering the AI experience. Your data is stored in Ireland and the US with GDPR aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please contact . For more information please refer to privacy policy

Apogee is seeking a PDI Workshop Engineer in Lincoln to oversee the pre-delivery process of devices. This hands-on role involves assembling photocopiers and printers, ensuring they are configured and tested to meet client specifications. The ideal candidate will have experience in a technical environment, strong attention to detail, and the ability to work collaboratively while ensuring high-quality output.

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations. JOB DETAILS This is a hands on, fast paced workshop role where precision, consistency, and technical curiosity matter. As a PDI Workshop Engineer, you will play a critical role in ensuring every device that leaves our workshop is fully built, configured, and ready to perform perfectly in a client environment. You will take ownership of the full pre delivery process - from unboxing through to final testing and preparation for dispatch. If you enjoy working with technology, solving practical challenges, and seeing tangible results from your work, this role offers a strong sense of achievement and impact. What You Will Be Doing Assembling and preparing photocopiers and printers for deployment Installing peripherals and upgrading firmware Configuring devices to meet specific client requirements Completing system initialisation, calibration, and functional testing Applying manufacturer and Apogee settings Preparing devices safely for transportation Maintaining accurate records across internal systems Keeping the workshop organised, safe, and efficient Hours: Mon to Fri 08:00 - 17:00 (42.5 hours per week) SKILLS AND EXPERIENCE REQUIRED Experience in a hands on, technical, mechanical, or production based environment (for example workshop, assembly, IT hardware, or similar) OR demonstrable practical technical ability (such as building or repairing equipment) Comfortable using computers and basic software such as Microsoft Excel and Word Ability to follow technical processes accurately and consistently Strong attention to detail with a focus on quality and right first time delivery Good communication skills and the ability to work collaboratively Reliable, punctual, and able to manage workload effectively We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. BENEFITS Flexible working options 33 days holiday including bank holidays Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our "Customer Experience Foundation Membership" accreditation. Privacy Notice By clicking to chat with the AI service hosted by Contxt, you agree that Contxt may process your name, email, LinkedIn, and any text you type or speak for recruitment purposes. A secure third party service may convert speech to text and text to speech as part of delivering the AI experience. Your data is stored in Ireland and the US with GDPR aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please contact . For more information please refer to privacy policy.

Field Service IT Technician - North Of England Location: North Of England - Bradford, Preston, Blackburn, Blackpool & Lancaster. Job Summary We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. Role Options We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or we could consider a straight permanent appointment from the outset. Responsibilities Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices. Installing, configuring, and maintaining operating systems including Windows and other common platforms. Supporting users onsite and remotely, providing clear and practical guidance. Carrying out repairs, component replacements, and system upgrades. Troubleshooting printers, connectivity issues, and RPOS hardware. Completing accurate job records, service notes, and repair documentation. Following data protection, backup, and security procedures. Escalating more complex issues when required. Maintaining high standards of customer service and communication. Keeping up to date with hardware tools, technologies, and repair methods. Typical working pattern: Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support. Strong understanding of hardware, software, and operating systems - Windows experience essential, macOS or Linux beneficial. Experience using diagnostic tools and fault finding techniques. Confident troubleshooting skills across hardware and basic networking issues. Strong communication and customer service skills. Ability to work independently and manage your own workload. Full, clean driving licence. We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. Legal Enhanced DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. SC Clearance: For this role, you will be required to obtain SC Clearance - which includes a basic criminal record check. See these links for more information: National security vetting: clearance levels - GOV.UK and SC - Guidance Pack for Applicants - GOV.UK Benefits Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts Equity, Diversity and Inclusion Diversity and inclusion are at the heart of our success. We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Privacy Notice By clicking to chat with the AI service hosted by Contxt, you agree that Contxt may process your name, email, LinkedIn, and any text you type or speak for recruitment purposes. A secure third party service may convert speech to text and text to speech as part of delivering the AI experience. Your data is stored in Ireland and the US with GDPR aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please contact . For more information please refer to our privacy policy.

Field Service IT Technician - Swindon / Bath / Bristol With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations. Job Details We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

Field Service IT Technician - Nottingham / Derby JOB DETAILS We have two options available - a three-month contract starting on 3 August, with the possibility of a permanent role at the end, or we could also consider a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. SKILLS AND EXPERIENCE REQUIRED Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issuesStrong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.

Field Service IT Technician - Swindon / Bath / Bristol With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations. Job Details We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

Apogee is seeking a Field Service IT Technician for North Wales and Northwest England. This role involves diagnosing and repairing laptops and desktops, with a mix of onsite visits and remote support. The ideal candidate has strong IT support experience and excellent communication skills. Flexible working options are available, alongside competitive benefits including holidays, family-friendly policies, and professional development opportunities.

Field Service IT Technician - Birmingham / Worcestershire JOB DETAILS We have two options available - a three-month contract starting on 3 August, with the possibility of a permanent role at the end, or we could also consider a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. SKILLS AND EXPERIENCE REQUIRED Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. BENEFITS Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes EEO STATEMENTS AND ACCOMMODATIONS Diversity and inclusion are at the heart of our success. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible.

Apogee is seeking a Field Service IT Technician for their Managed Desktop Services team in East Anglia. This role involves diagnosing, repairing, and maintaining IT hardware, ensuring customer systems run smoothly through both onsite visits and remote support. Ideal candidates will have proven IT support or hardware repair experience, strong customer service skills, and the ability to work independently. The role offers flexible contract options and various employee benefits, making this an exciting opportunity to develop your career.

Field Service IT Technician - East Anglia We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. Job Details We have two options available - a three month contract starting 3 August with the possibility of a permanent role at the end, or a straight permanent appointment from the outset. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload Enhanced DBS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Benefits Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support local communities Staff Reward Scheme Life assurance 4 salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Why Join Apogee At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.

Apogee is seeking a Field Service IT Technician in Leeds to join our Managed Desktop Services team. The role involves diagnosing, repairing, and maintaining IT equipment, providing both onsite and remote support. Ideal candidates should have experience with laptop and PC repairs and a strong understanding of operating systems, primarily Windows. This opportunity offers the potential for a permanent position following an initial contract.

Field Service IT Technician - Nottingham / Derby JOB DETAILS We have two options available - a three-month contract starting on 3 August, with the possibility of a permanent role at the end, or we could also consider a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. SKILLS AND EXPERIENCE REQUIRED Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issuesStrong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.

Apogee is seeking a Field Service IT Technician in Birmingham/Worcestershire for a hands-on technical role. You will provide onsite and remote support for IT issues, ensuring systems run smoothly. A three-month contract with a possibility of a permanent position is available. The ideal candidate has strong hardware repair skills and experience with Windows operating systems. Enhanced benefits include life assurance, paid volunteer days, and professional development sponsorship.

Field Service IT Technician - North Wales & Northwest England Location: North Wales & Northwest England: Chester, Llandudno, Crew, Warrington, Wigan & Liverpool Job Summary ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! JOB DETAILS We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or we could also consider a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. SKILLS AND EXPERIENCE REQUIRED Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload Full, clean driving licence We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. SC CLEARANCE: For this role, you will be required to obtain SC Clearance - which includes a basic criminal record check. See these links for more information National security vetting: clearance levels - GOV.UK and SC - Guidance Pack for Applicants - GOV.UK BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award winning customer service speaks for itself - take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation. Our application form is quick and easy - no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly. Privacy Notice By clicking to chat with the AI service hosted by Contxt, you agree that Contxt may process your name, email, LinkedIn, and any text you type or speak for recruitment purposes. A secure third party service may convert speech to text and text to speech as part of delivering the AI experience. Your data is stored in Ireland and the US with GDPR aligned safeguards, retained for up to 36 months, and you may opt out at any time. To opt out please contact . For more information please refer to privacy policy

Field Service IT Technician - Leeds / Bradford With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations! Job Details We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or we could also consider a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. Skills and Experience Required Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. Benefits Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Required DBS Enhanced Disclosure and Barring Service (DBS) check is required for this role. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants must disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Equal Opportunity Employer We are an Equal Opportunity Employer and welcome applications from all backgrounds. We actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

Apogee is looking for a Field Service IT Technician for North Of England, supporting customers with IT hardware diagnostics and repairs. You will work onsite and remotely to resolve technical issues efficiently. The ideal candidate has proven IT support experience and strong knowledge of hardware and software, particularly Windows. The position offers flexibility, regular hours, and career development benefits.

Field Service IT Technician - London and Home counties We have two options available - a three-month contract starting on 3 August, with the possibility of a permanent role at the end, or we could also consider a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. SKILLS AND EXPERIENCE REQUIRED Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case by case basis, in line with our policy on the recruitment of ex offenders. Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Equal Opportunity As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. Flexibility and Accessibility We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on - we are committed to making your experience inclusive and accessible. Armed Forces Community We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.

Field Service IT Technician - Manchester With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting edge innovation backed by market leading service operations! JOB DETAILS We have two options available - a three month contract starting on 3 August, with the possibility of a permanent role at the end, or we could also consider a straight permanent appointment from the outset. We are looking for an IT Support Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair, and maintenance of laptops, desktops, RPOS systems, and related hardware. This is a hands on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service led environment where quality, communication, and first time fix really matter. What you will be doing Diagnosing and resolving hardware and software faults across laptops, desktops, and peripheral devices Installing, configuring, and maintaining operating systems including Windows and other common platforms Supporting users onsite and remotely, providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one hour lunch break. SKILLS AND EXPERIENCE REQUIRED Proven experience in laptop or PC hardware repair or IT support Strong understanding of hardware, software, and operating systems (Windows experience essential, macOS or Linux beneficial) Experience using diagnostic tools and fault finding techniques Confident troubleshooting skills across hardware and basic networking issues Strong communication and customer service skills Ability to work independently and manage your own workload We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward thinking business. ENHANCED DBS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. Benefits Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including financial wellbeing support Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes