Amour Recruitment is seeking a dependable and customer-focused Technical Service Desk Operator to join a well-established IT services company based in Waterlooville. This role sits at the heart of the support team and is ideal for someone who enjoys helping people, solving technical issues, and delivering clear, reliable service. Duties include: Acting as the first point of contact for IT support requests Logging, updating, and managing tickets within the helpdesk system Troubleshooting and resolving first-line technical issues Providing clear updates to customers throughout the lifecycle of a ticket Supporting user administration and common troubleshooting within Microsoft 365 Assisting with joiner, mover and leaver processes Personal requirements: Previous experience in a 1st Line Service Desk / Helpdesk role Good working knowledge of Microsoft 365 administration and troubleshooting Experience using a ticketing or service management system Strong communication skills with the ability to explain issues clearly to users Calm and professional approach when handling support requests Hours: Monday to Friday (Apply online only) (with participation in an out-of-hours rota) working from home on Tuesday & Thursday. PLEASE NOTE! You must live within a 15/20 mile radius of the office in Waterlooville, Hampshire. Salary: £28,000 To be considered for this opportunity apply now or call (phone number removed) for more information.
16/07/2026
Full time
Amour Recruitment is seeking a dependable and customer-focused Technical Service Desk Operator to join a well-established IT services company based in Waterlooville. This role sits at the heart of the support team and is ideal for someone who enjoys helping people, solving technical issues, and delivering clear, reliable service. Duties include: Acting as the first point of contact for IT support requests Logging, updating, and managing tickets within the helpdesk system Troubleshooting and resolving first-line technical issues Providing clear updates to customers throughout the lifecycle of a ticket Supporting user administration and common troubleshooting within Microsoft 365 Assisting with joiner, mover and leaver processes Personal requirements: Previous experience in a 1st Line Service Desk / Helpdesk role Good working knowledge of Microsoft 365 administration and troubleshooting Experience using a ticketing or service management system Strong communication skills with the ability to explain issues clearly to users Calm and professional approach when handling support requests Hours: Monday to Friday (Apply online only) (with participation in an out-of-hours rota) working from home on Tuesday & Thursday. PLEASE NOTE! You must live within a 15/20 mile radius of the office in Waterlooville, Hampshire. Salary: £28,000 To be considered for this opportunity apply now or call (phone number removed) for more information.
Amour Recruitment is seeking a Commercial Analyst Assistant to work a 3-month FTC for a fantastic company based in Portsmouth The role is to provide commercial quality assurance to reduce financial, commercial, and contractual risks when delivering SOWs and customer agreements. Duties include: Support the Commercial Analyst with regular and ad hoc reporting. Ensure reports are accurate, up to date, and meet business requirements. Assist with tracking and reporting key Statement of Work (SOW) KPIs. Help review and update commercial process documentation. Maintain SOW templates, rate cards, and pricing tools. Process approved SOWs through DocuSign and ensure correct storage and distribution. Support data retention and compliance activities within the commercial assurance function. Personal requirements: Experience of back-office processes, ideally within an IT services or systems integration environment. Ability to work accurately in a fast-paced environment and meet tight deadlines. Experience using CRM and Professional Services Automation (PSA) systems (desirable). Previous experience in a commercial, contracts, or bid support environment (desirable). Familiarity with reviewing commercial, pricing, and contractual information (desirable). Hours: Monday to Friday (Apply online only) (offered as a hybrid role). PLEASE NOTE! You must live within a reasonable commute to the office in Portsmouth as you will be attending the office on a weekly basis. Salary: £27,000 - £32,000 depending on experience To be considered for this great opportunity apply now or call us on (phone number removed) for more information.
01/07/2026
Contractor
Amour Recruitment is seeking a Commercial Analyst Assistant to work a 3-month FTC for a fantastic company based in Portsmouth The role is to provide commercial quality assurance to reduce financial, commercial, and contractual risks when delivering SOWs and customer agreements. Duties include: Support the Commercial Analyst with regular and ad hoc reporting. Ensure reports are accurate, up to date, and meet business requirements. Assist with tracking and reporting key Statement of Work (SOW) KPIs. Help review and update commercial process documentation. Maintain SOW templates, rate cards, and pricing tools. Process approved SOWs through DocuSign and ensure correct storage and distribution. Support data retention and compliance activities within the commercial assurance function. Personal requirements: Experience of back-office processes, ideally within an IT services or systems integration environment. Ability to work accurately in a fast-paced environment and meet tight deadlines. Experience using CRM and Professional Services Automation (PSA) systems (desirable). Previous experience in a commercial, contracts, or bid support environment (desirable). Familiarity with reviewing commercial, pricing, and contractual information (desirable). Hours: Monday to Friday (Apply online only) (offered as a hybrid role). PLEASE NOTE! You must live within a reasonable commute to the office in Portsmouth as you will be attending the office on a weekly basis. Salary: £27,000 - £32,000 depending on experience To be considered for this great opportunity apply now or call us on (phone number removed) for more information.
