M.K.Occupational Health Limited

Primary Accountabilities  The following activities are the primary accountabilities of this role:   Dictation – delivery of company Dictation requirements to ensure all Service Level Agreements are met. Billing – Provide month end billing statistics. Telephone support – be part of the first line telephone answering team in the business.  Filing – assist in the filing of all clinical related paperwork. Business Administration – assist the business in delivering ad-hoc administration requirements when required e.g. Marketing, Sales and Forms.  Standards – develop and maintain all standards associated with the delivery of accountabilities. Knowledge & Skills Required There are no formal qualifications required for this role although being responsible for the dictation & typing, an individual will already be competent in touch typing, audio typing and general dictation activity. However, the following skills are required in order to effectively deliver the accountabilities:   Microsoft Word Microsoft Excel Microsoft PowerPoint Dictation Touch-typing Communication skills  Whilst no formal qualifications are required, the individual should be prepared to consider personal development through Customer Service / Administration learning programmes (e.g. NVQ’s and recognised industry standards).  MKOH will support the role holder in the delivery of personal development. Hours of Work (Mon-Friday)(8:30am-5:30pm)