The ECS Group Limited

IT Support & Services Manager - ITIL Location: London Length: Permanent Salary: £40K - £55K Exciting opportunity to work for a highly renowned and expanding Managed Service Provider who partner with global companies to deliver world class technology solutions. This role will be responsible for support the internal business systems, processes and strategically driving and delivering improvements that will be necessary to the growth of the business. The ideal candidate will possess the following: Proven and experienced team leader or manager (3x IT Support Consultant in current team) Experience of supporting modern Microsoft and Cloud based technologies, systems and networking technologies within an ITIL environment Support HR with the onboarding of new starters and drive career development and training within your team Document and communicate all technology services team systems, services, policies, procedures and processes Support ongoing audits eg: ISO27001 and the updating of the Risk Register Own and maintain Service Catalogue Develop strong business relationships with internal stakeholders and external suppliers Career focused Full JD available upon application ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.