Mentmore Recruitment

9 job(s) at Mentmore Recruitment

Mentmore Recruitment Ipswich, Suffolk
27/04/2026
Full time
Coupa System Administrator On site 2 days per week, 3 days work from home Office based in Ipswich, Suffolk Permanent Reporting to Coupa Functional Consultant Oversee, manage, and optimise a new Coupa environment. This role is key to ensuring system stability, security, and performance while supporting business teams with configuration, troubleshooting, and continuous improvement. The ideal candidate has strong hands-on experience with Coupa and a deep understanding of system administration, integrations, and environment management. REQUIRED EXPERIENCE Proven experience as a Coupa System Administrator or similar role. Strong practical knowledge of all Coupa modules. Hands on experience managing security roles and user provisioning. Experience with environment management, solution deployment, and change control processes. Strong troubleshooting skills and the ability to diagnose issues across functional and technical layers. Good understanding of data management principles, including imports, exports, and data quality controls. Experience with Azure Active Directory, security governance, and identity management. Exposure to Coupa, Procurement and Finance or related data structures. Knowledge of core Coupa modules. Knowledge of DevOps pipelines, CI/CD processes, or ALM tools for Coupa. Familiarity with SQL queries or data analytics for system monitoring and troubleshooting. Microsoft or relevant certifications. Basic understanding of Power Platform components (Power Automate, Power Apps, Dataverse). Familiarity with integration patterns and tools (Azure Integration Services, APIs, Logic Apps, etc.). DUTIES Data Management: Administer, configure, and maintain the Coupa platform across production and non-production environments. Collaborate with the business to support BAU activity, adhering to KPIs and ensuring user faith within the system. Manage security roles, user access, permissions, and compliance controls within Coupa. Work closely with business stakeholders to understand operational needs and translate them into system configurations or enhancements. Monitor system performance, integrations, and data flows to ensure high availability and reliability. Provide advanced troubleshooting for technical and functional issues, coordinating with Microsoft Support or partners when necessary. Support release management, testing cycles, deployment processes, and environment refreshes. Maintain documentation for environments, configurations, processes, and system changes. Ensure alignment with governance standards, data policies, and best practices. Assist with upgrades, patches, and optimisation projects to enhance system capability. Quality Assurance: Ensure that the required quality standards are met. Work closely with QA teams to define and implement test plans. Oversee the resolution of any issues or bugs identified during testing. Process Improvement: Identify and implement process improvements to enhance product delivery efficiency. Analyse and report on delivery performance, using metrics and KPIs to drive continuous improvement. Stay up to date with industry best practices and integrate them into the delivery process. Develop and maintain product documentation, release notes, and technical documentation Customer Focus: Ensure that product delivery aligns with customer needs and expectations. Gather and analyse customer feedback to inform future product development. Collaborate with customer support teams to address post-launch issues.
Mentmore Recruitment
13/04/2026
Full time
Consulting Project Manager - (Danish Speaking) Location: UK/EU Job Type: Full-Time Job Description: We are seeking a Consulting Technology Project Manager to manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. Key Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross-functional, global teams to ensure successful project delivery. Serve as the primary point of contact for senior client stakeholders, ensuring clear communication and strong relationship management. Ensure the accuracy, reliability, and performance of all project deliverables. Monitor project progress and performance, identifying and mitigating risks and issues as they arise. Facilitate regular project status meetings and provide updates to stakeholders. Actively manage project scope and costs, ensuring any changes are documented and approved through formal change control processes. Develop and maintain comprehensive project documentation, including project initiation documents, risk management plans, and post-project reviews. Ensure all projects comply with industry regulations, particularly those related to pharmacovigilance and data privacy (e.g. GxP, GDPR). Coordinate and manage interactions with third-party vendors, consultants, and partners to ensure successful delivery and integration of external components or services. Support continuous improvement of project management processes, tools, and best practices within the organization. Mentor and guide junior project managers and team members, fostering a collaborative and high-performance team environment. Characteristics: Well-organized self-starter with attention to detail. Excellent client facing communication and problem-solving skills. Strong written, communication, and interpersonal skills. A desire to learn about our proprietary products Essential Experience and Qualifications: Bachelor's or master's degree in computer science, Information Technology, Project Management, or a related field. Should be proficient in Danish language skills 8+ years of experience in project management, with at least 5 years in a senior or lead role delivering software solutions to pharmaceutical or life sciences clients. Proven experience managing pharmacovigilance, clinical, or regulatory technology projects. Knowledge of pharmacovigilance workflows and regulatory standards (e.g., ICH E2E, GVP Modules, FDA, EMA). Expertise in project management methodologies (e.g., Agile, Scrum, Waterfall). Proficiency in project management tools (e.g., Microsoft Project, Jira, SmartSheet). Preferred Experience and Qualifications: Familiarity with signal detection, case management, and safety databases (e.g., Argus, ARISg). Familiarity with cloud-based solutions and big data technologies. Technical background with experience in software development or IT infrastructure. Knowledge of regulatory requirements and industry standards for technology solutions. Certification in project management (e.g., PMP, PRINCE2). What We Offer: Competitive salary Opportunity to work with a dynamic and innovative team and world-class clients. Professional development and growth opportunities. A collaborative and inclusive work environment. Work from home with limited travel.
Mentmore Recruitment Ipswich, Suffolk
13/04/2026
Full time
Integration Lead / Consultant Location: Ipswich Working Pattern: 3 days per week in the office Salary: 90,000 - 100,000 + benefits Type: Permanent The Opportunity We are seeking an experienced Integration Lead / Consultant to play a key role in the rollout and expansion of a strategic Coupa platform within a complex enterprise environment. This is a hands-on role for someone who can lead the design, build, testing and support of integrations between Coupa, Microsoft Dynamics 365, and a broad wider application landscape. As Coupa becomes the organisation's strategic procurement platform, there will be significant integration activity across the estate, including connections into the data lake, reporting platforms, and numerous upstream and downstream systems. This role offers the opportunity to join at the beginning of a major transformation. You will help shape the integration approach, deliver robust solutions, and support the long- term evolution of the platform within a Microsoft-centric ecosystem. Key Responsibilities Lead the design, development and support of integrations between Coupa, Dynamics 365, and a wide range of enterprise applications. Build and maintain scalable, reliable data flows across procurement, finance and operational systems. Develop, test and support integration solutions, including data movement, transformation and validation activities. Ensure Coupa is effectively integrated with the organisation's data lake and broader data architecture. Work with APIs, exposed datasets and system interfaces to enable seamless connectivity across platforms. Support the ongoing expansion of Coupa as a strategic platform, integrating it with both existing and future business systems. Take ownership of integration delivery end-to-end, from technical design through to build, testing, deployment and support. Operate in a highly hands-on way, taking solutions through to completion rather than passing them on to other teams. Align with established integration frameworks, standards and delivery playbooks. Collaborate with data, technology and business teams to ensure integrations are fit for purpose, secure and scalable. Required Experience Proven experience in an Integration Lead, Integration Consultant, or similar hands-on integration delivery role. Strong experience integrating Coupa with enterprise systems. Good understanding of Microsoft Dynamics 365 and the wider Microsoft ecosystem. Strong knowledge of data integration, system interfaces, APIs, and enterprise application connectivity. Experience working with Databricks, data lakes and modern cloud-based data environments. Experience of building, testing and supporting integrations in complex environments with multiple interconnected systems. Ability to manage data movement and transformation across a broad systems landscape. Strong understanding of integration best practice across SaaS and COTS platforms. Comfortable working in a lean environment where the role requires direct ownership of delivery. Able to combine technical depth with a pragmatic, delivery-focused mindset. Experience with Dynamics 365 Integration Hub or similar Microsoft integration tooling. Exposure to Power BI and downstream reporting/data consumption use cases. Experience with Master Data Management (MDM) concepts and tooling. Knowledge of Profisee or similar MDM platforms. Experience helping to define or operate against integration frameworks, standards or playbooks. Previous experience in large-scale platform rollouts or enterprise transformation programmes. We are looking for someone who is not just technically strong, but genuinely delivery oriented, someone who can design the solution, build it, test it, support it and continuously improve it. This role will suit a strong integration specialist who is comfortable working across data, systems and platforms, and who thrives in an environment where they can make a visible impact. You will need to be confident operating across a Microsoft led systems and architecture, with the practical capability to deliver integrations that are robust and scalable.
Mentmore Recruitment Newport Pagnell, Buckinghamshire
03/10/2025
Full time
Are you a proactive security professional ready to lead incident response and shape the future of security operations across a global enterprise? Join a market-leading organization undergoing a major transformation to build a Group Shared Services model across the UK, Ireland, and the US. This is your chance to play a pivotal role in strengthening security posture across diverse business models-including third-party and franchisee environments. Responsibilities: Lead incident response across multiple regions and business units. Drive security gap analysis and remediation strategies. Manage vulnerability detection and resolution using tools like Tenable, Nessus, and Microsoft Defender. Collaborate with internal teams, external vendors, and franchisees. Develop and refine security documentation and executive reporting. Contribute to the evolution of a standardized incident response framework. Requirements: Hands-on experience in incident response and vulnerability management. Strong technical skills in Azure 365, Microsoft Defender, Sentinel, Tenable, and Nessus. Ability to translate complex technical issues into clear, actionable insights. Excellent stakeholder engagement and communication skills. Experience in Microsoft-centric environments and distributed/franchisee models is a plus. Why this role stands out: Be part of a maturing security function with global impact. Work in a flexible hybrid model that supports work-life balance. Collaborate across regions and business units in a high-autonomy environment. Competitive salary and benefits package. Opportunity to shape security strategy in a dynamic, forward-thinking organization. Ready to make your mark in global security operations? Apply now and be part of a team that values innovation, collaboration, and continuous improvement.
Mentmore Recruitment
02/10/2025
Full time
Intapp Application Specialist Location: London (Hybrid - 3 days per week in the office) Salary: £80,000 - £85,000 Permanent position Introduction We are recruiting on behalf of our client, a leading international professional services organisation. Their Technology function plays a pivotal role in driving innovation, streamlining processes, and enabling the business to operate more efficiently. As part of their continued investment in technology, they are seeking an Intapp Application Specialist to join their team in London. About the Team The Technology division is a key driver of the client's strategic objectives, supporting business growth and transformation through innovation. The Product team sits within this division and focuses on delivering smarter solutions that allow professionals to concentrate on their core work rather than administrative processes. Their goal is to simplify systems, improve user experience, and accelerate innovation through collaboration and experimentation. Responsibilities Manage the daily administration of Intapp products (Conflicts, Intake, Integrate and Walls). Monitor system performance, escalating issues to TechOps or Intapp Support where required. Support data integrations with core platforms such as PMS, MDM and CRM. Coordinate with Intapp, third-party partners and internal teams to plan and implement upgrades. Share Intapp knowledge with Engineers across the Technology Product Team. Provide technical analysis for projects and recommend implementation approaches. Configure forms, workflows, rules, modules and integrations. Work closely with the product owner to deliver against the product roadmap. Complete assigned tasks in line with specifications, timelines, budgets and risk considerations. Follow the organisation's change management process, raising change requests for approval. Build PowerBI reports to deliver insights for Risk & Compliance and the Board. Develop and maintain documentation for configuration, workflows and data mappings. Ensure all documentation is up to date and stored in central repositories. Participate in regular stand-ups, keeping work management systems updated. Ensure compliance with confidentiality, regulatory and security standards. Skills and Experience Strong experience implementing, configuring and supporting Intapp applications (Conflicts, Intake, Integrate). Knowledge of Intapp's architecture, data schema and core components. Solid technical background with SQL Server (queries and data analysis). PowerBI experience desirable. Familiarity with data integration via REST/SOAP APIs and Intapp's Swagger UI. Experience using issue tracking platforms such as DevOps. Background in the legal sector highly advantageous, particularly matter life cycle processes. Exposure to software development practices, with understanding of logic, patterns, algorithms, and development methodologies. Experience in product development or software engineering. Strong troubleshooting and problem-solving skills. Ability to estimate work effort, technical sizing and scalability. Skilled at communicating with technical and non-technical stakeholders. Excellent written skills for producing clear documentation. Proactive, analytical, and methodical approach to problem-solving. Self-motivated with strong organisational skills and the ability to manage workloads independently. Confident and personable, able to build effective relationships across the business. Additional Information This role offers the opportunity to work on impactful projects within a forward-thinking team. While the core focus will be Intapp applications, there will be scope to broaden your technical expertise and collaborate on wider transformation initiatives.
Mentmore Recruitment Croesyceiliog, Gwent
01/10/2025
Full time
Firmware Engineer Our client is a leader in monitoring IoT technology, developing innovative critical resource monitoring solutions. Exceptional software is at the core of their customers innovations. About the Role We are seeking a developer/ software engineer to help deliver the company's digital product strategy. You will take ownership of a key part of the digital product portfolio, working closely with the Head of Digital to shape its future. This role requires strong software engineering expertise, an understanding of system design and the ability to solve complex problems collaboratively. Key Responsibilities Collaboration: Work with Tech-Leads, and stakeholders to define and prioritize product features, ensuring technical implementation meets business needs. System Improvements: Identify opportunities to enhance system reliability, simplicity, and maintainability, recommending tech stack updates where needed. Innovation: Stay informed of industry trends and emerging technologies, evaluating their potential impact on the product portfolio. Risk Mitigation: Identify and address technical risks and develop strategies to manage technical debt. Culture Building: Foster a culture of innovation, experimentation, and continuous learning. Cross-team Contributions: Participate in architecture discussions and support wider software development initiatives. User Support: Provide responsive support for urgent issues affecting system users. Role Requirements Technical Skills Core Requirements: 3+ years of experience in software development. Proficiency in Linux/Unix and Windows environments. Familiarity with cloud services, especially Azure. Strong knowledge of networking, network security, and IT security. Understanding of best practices for always-on, always-available services. Open-mindedness and a willingness to learn new technologies as needed. Technical Expertise by Team Focus Embedded & Data Platform Team: Expertise in C and C++ development. Firmware development experience for embedded and IoT devices. API development experience. Strong understanding of computer architecture, operating systems, and device drivers. Proficiency in debugging firmware for microcontrollers and SoCs. Familiarity with IoT protocols (e.g., MQTT). Strong knowledge of communication protocols (TCP/IP, I2C, MODBUS, SDI12, etc.). Understanding of device management and security protocols (e.g., TLS, DTLS).
Mentmore Recruitment City, London
28/08/2025
Full time
We're partnering with a leading international law firm that's on a mission to redefine how legal and professional services are delivered-through human-centred technology. They're looking for a pragmatic Software Engineer who thrives in cross-functional teams, loves solving real-world problems, and enjoys delivering impactful solutions at pace. If you're product- and user-focused, collaborative, curious, and delivery-oriented, this is your opportunity to make a real impact. Key Requirements: 3+ years in software engineering with a strong product mindset Experience working closely with product teams and designing for real users Strong Front End skills (JavaScript/Typescript, React/Angular, HTML) and Back End expertise (Node.js, Python) Proven experience in API design and system integration Proficiency with Microsoft Azure and familiarity with databases, IAM, containers, and deployment tools Comfortable with rapid prototyping tools (eg, Figma) Solid understanding of the Software Development Life Cycle (SDLC) Responsibilities: Product Engineering & Delivery Build and maintain user-facing applications, tools, and integrations Collaborate with product managers, designers, and stakeholders Write clean, maintainable, well-tested code Contribute to product discovery with prototypes, spikes, and experiments Technology & Integration Build APIs and services to connect systems across the firm Integrate with internal tools and third-party platforms Support low-code solutions, especially within Power Platform Agile & Iterative Development Work within a modern agile framework Participate in backlog grooming, technical scoping, and story writing Engage in design sessions, code reviews, and retrospectives Security, Quality & Operations Ensure compliance with security, privacy, and operational standards Monitor and improve the health of production code Enhance testing and deployment pipelines for faster, safer releases Apply today and be part of a team that values innovation, collaboration, and impact .
Mentmore Recruitment Reading, Berkshire
18/08/2023
Full time
Cloud Architect/Cloud Solutions Architect Our client is one of UK's largest utilities companies. They make a difference to 15 million people across the country. Our client is looking for a cloud architect/cloud solutions architect to join their architecture team. What you will be doing: You will be Responsible for the architectural design of our clients platforms. You will Represent the Cloud Platform Support Team at Architecture and Project Review Boards and Provide technical leadership and mentoring to the Cloud team. You will Work with projects to bring new services onto the platform. Identify and automate cloud platform processes where there is proven business value. Work collaboratively with members of the team using Agile methodology. Highlight opportunities for automation of our resolution steps wherever possible. Experience: A truly digital mindset. Open to collaboration. Open to risk. Available to new ways of doing things. Obsessed with data. Obsessed with excellence. People who think and behave differently to the way we do. People who don't want to just be another cog in the machine. You will serve as an Incident Management escalation point for significant incidents. You will Support IaaS services in Azure and AWS (Windows and Linux) & PaaS services, Azure SQL Database, etc. You will be involved in the continual improvement of Cloud monitoring solutions and also Diagnose and Fix all L2 and L3-related support incidents. Undertake root cause analysis of major incidents. Respond to Incidents raised by the business in ServiceNow Demonstrable experience in a fast-paced IT operations environment. You will be versed in all aspects of Cloud technology, from IaaS to PaaS solutions. Certification in Azure is an advantage. Knowledge of Terraform automation and a good grasp of platform design methodologies and best practices, when it comes to securing those platforms in a Cloud environment. Understands and has used Azure DevOps in an enterprise environment. Be highly technical and have a good understanding of Linux and Windows operating systems. Good working knowledge of PowerShell, ARM Templates, Unix Shell Scripting Able to take control of a situation and provide guidance in an incident. Can integrate well with a small team of highly technical individuals. Broad exposure to lots of different technologies. Be highly flexible in your approach to the work required. Apply Now!
Mentmore Recruitment
05/11/2021
Contractor
IT Trainer - ZenDesk - Documentation - Contract - INSIDE IR35 My client, an international Media house, are looking for an experienced Training specialist to join them on an initial 6 month contract. The Training Specialist will work alongside the existing business change/readiness team, and product teams to produce training products to support significant developments of the platform. Responsibilities Develop high-quality, impactful learning experiences tailored to the needs of in-person and virtual audiences Design, develop and roll-out innovative and interactive yet scalable training collateral Update our current on-line/self service learning Portal (ZenDesk) Partner with internal subject-matter experts to create, maintain and continuously improve client-facing and internal training assets and self-help documentation, ensuring alignment with product innovations and business objectives Build strong cross-functional relationships with colleagues in various internal departments (inc. Platform Services, Product, Account Services), and external subject matter experts to prioritise client training needs and collaborate on execution Participate in regular evaluation of our training effectiveness in order to inform future work Required Skills & Abilities Deep knowledge of and hands on experience of using and administering ZenDesk for software education and learning Ability to create high quality, visually appealing materials and documentation (portfolio will be requested) First-class analytical and communication skills with experience applying these within a training or solutions-based role Accomplished presentation skills Ability to maintain workflow and self-prioritise tasks effectively to hit deadlines Excellent written English and a flair for technical writing IT Trainer - ZenDesk - Documentation - Contract - INSIDE IR35