Intercity Technology Limited
Set engineering standards. Shape how automation is delivered across managed services as anAI & Automation Architect! Were looking for an AI & Automation Architect to sit at the heart of technical delivery within Intercitys Managed Services environment. This is a senior, high-impact individual contributor role for someone who combines strong hands-on capability with clear architectural judgement and delivery discipline. Youll lead how automation and intelligent solutions are designed, built, and operated across the organisation. Working closely with engineering teams, service leaders, and the Business Systems Transformation Director, youll ensure solutions are scalable, secure, supportable, and deliver real operational impact. This is a role for someone who enjoys ownership, influence, and building things properly. About the role As our AI & Automation Architect, youll be the technical authority for automation and intelligent platform solutions across Intercity. Youll define standards, guide delivery teams, and stay close enough to the work to test and validate decisions through real solutions. The role blends architecture, engineering governance, and practical problem-solving. Youll shape SDLCs, challenge weak assumptions, unblock complex issues, and ensure low-code, no-code, and professional development all meet the same engineering bar. There is no direct people management. Your impact comes through credibility, clarity, and technical leadership. Key Responsibilitiesas an AI & Automation Architect: Act as the lead architect for automation and intelligent solutions across platforms such as Dynamics 365 CRM, Power Platform, HALO PSA, NinjaOne, and OpManager. Design end-to-end architectures that are secure, scalable, supportable, and aligned to MSP service models. Stay hands-on by building proofs of concept and reference solutions to validate architectural decisions. Define and govern software development lifecycle standards, including design, source control, CI/CD, testing, security, release, and operational handover. Carry out technical design reviews and code reviews to raise consistency and engineering quality. Act as an escalation point for complex automation and integration challenges, engaging directly with code where required. Identify operational inefficiencies and service gaps, resolving them through automation-first approaches. Lead shift-left initiatives that reduce manual effort, improve resilience, and enhance customer experience. Develop and support a citizen developer framework, enabling low-code delivery without compromising engineering discipline. Define and enforce clear policies for data handling, platform interoperability, and responsible use of intelligent tooling. Govern integration patterns using REST APIs, webhooks, and event-driven approaches. Provide constructive technical challenge to teams and stakeholders, calling out constraints that do not stand up to scrutiny. Technical experience Significant experience designing and delivering automation solutions in an MSP or complex service environment. Strong hands-on capability with Microsoft Power Platform, including Power Automate, Power Apps, and Dataverse. Automation and scripting experience using PowerShell and or Python. Experience working with C#, REST APIs, webhooks, and modern integration patterns. Proven ability to define and embed SDLC best practice across mixed professional and citizen development teams. Solid understanding of ITIL-aligned service delivery, applying Lean and Agile pragmatically. Experience working across multiple service towers while maintaining architectural consistency. Personal qualities Confident challenging assumptions and technical blockers constructively. Clear and practical when explaining complex concepts to non-technical audiences. Analytical, curious, and focused on outcomes. Collaborative, approachable, and thoughtful What success looks like Automation solutions are delivered faster, with higher quality and lower operational risk. Engineering standards and SDLC discipline are applied consistently across platforms. Manual effort and incident volumes reduce in measurable, visible ways. Intelligent tooling is embedded responsibly, securely, and in a way that supports service outcomes. What we offer 38 days holiday (including bank holidays) Annual pay reviews. Holiday buy scheme. All-company bonus. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website. JBRP1_UKTJ
Set engineering standards. Shape how automation is delivered across managed services as anAI & Automation Architect! Were looking for an AI & Automation Architect to sit at the heart of technical delivery within Intercitys Managed Services environment. This is a senior, high-impact individual contributor role for someone who combines strong hands-on capability with clear architectural judgement and delivery discipline. Youll lead how automation and intelligent solutions are designed, built, and operated across the organisation. Working closely with engineering teams, service leaders, and the Business Systems Transformation Director, youll ensure solutions are scalable, secure, supportable, and deliver real operational impact. This is a role for someone who enjoys ownership, influence, and building things properly. About the role As our AI & Automation Architect, youll be the technical authority for automation and intelligent platform solutions across Intercity. Youll define standards, guide delivery teams, and stay close enough to the work to test and validate decisions through real solutions. The role blends architecture, engineering governance, and practical problem-solving. Youll shape SDLCs, challenge weak assumptions, unblock complex issues, and ensure low-code, no-code, and professional development all meet the same engineering bar. There is no direct people management. Your impact comes through credibility, clarity, and technical leadership. Key Responsibilitiesas an AI & Automation Architect: Act as the lead architect for automation and intelligent solutions across platforms such as Dynamics 365 CRM, Power Platform, HALO PSA, NinjaOne, and OpManager. Design end-to-end architectures that are secure, scalable, supportable, and aligned to MSP service models. Stay hands-on by building proofs of concept and reference solutions to validate architectural decisions. Define and govern software development lifecycle standards, including design, source control, CI/CD, testing, security, release, and operational handover. Carry out technical design reviews and code reviews to raise consistency and engineering quality. Act as an escalation point for complex automation and integration challenges, engaging directly with code where required. Identify operational inefficiencies and service gaps, resolving them through automation-first approaches. Lead shift-left initiatives that reduce manual effort, improve resilience, and enhance customer experience. Develop and support a citizen developer framework, enabling low-code delivery without compromising engineering discipline. Define and enforce clear policies for data handling, platform interoperability, and responsible use of intelligent tooling. Govern integration patterns using REST APIs, webhooks, and event-driven approaches. Provide constructive technical challenge to teams and stakeholders, calling out constraints that do not stand up to scrutiny. Technical experience Significant experience designing and delivering automation solutions in an MSP or complex service environment. Strong hands-on capability with Microsoft Power Platform, including Power Automate, Power Apps, and Dataverse. Automation and scripting experience using PowerShell and or Python. Experience working with C#, REST APIs, webhooks, and modern integration patterns. Proven ability to define and embed SDLC best practice across mixed professional and citizen development teams. Solid understanding of ITIL-aligned service delivery, applying Lean and Agile pragmatically. Experience working across multiple service towers while maintaining architectural consistency. Personal qualities Confident challenging assumptions and technical blockers constructively. Clear and practical when explaining complex concepts to non-technical audiences. Analytical, curious, and focused on outcomes. Collaborative, approachable, and thoughtful What success looks like Automation solutions are delivered faster, with higher quality and lower operational risk. Engineering standards and SDLC discipline are applied consistently across platforms. Manual effort and incident volumes reduce in measurable, visible ways. Intelligent tooling is embedded responsibly, securely, and in a way that supports service outcomes. What we offer 38 days holiday (including bank holidays) Annual pay reviews. Holiday buy scheme. All-company bonus. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website. JBRP1_UKTJ
Intercity Technology Limited
The role of the Mobile Business Development Manager will be to secure new clients for Intercity Technology by sourcing new mobile sales opportunities from within a target market, sector or region and winning that business. This will be across the full portfolio of Intercity mobile propositions. You will be joining a team with strong internal support across marketing, pre-sales and product, giving you the platform to focus on what you do best, building relationships and winning business. This is a field-based role covering an area that will include from the North West to London, we want you to be out and about meeting face to face with clients and prospects. A driving licence and car is essential for this role. Intercity is about trust, accountability and doing right by customers, every day. Key Responsibilities as a Mobile Business Development Manager: Deliver Mobile connections and gross profit targets quarterly and monthly Pro-actively promote all mobile products and services of Intercity Technology Achieve pre-set KPIs geared towards generating opportunities You will be working on self-generated opportunities, warm leads, referrals and building opportunities with existing clients Devise a strategy for targeting your agreed market, sector or region using insights from multiple customer data sources Work with internal marketing, telemarketing and product specialist teams to compile compelling propositions that address prospect needs within defined target areas to help drive new appointments Update the CRM system with all activity and complete other ad hoc reports as requested Provide regular, accurate sales forecasts Complete strong compelling written proposals that clearly define how Intercity adds value Ensure the company is positively represented at all times What were looking for: A proven track record of winning mobile opportunities across several years, has achieved growth through vertical markets Results focused and self-managed, enjoys creating and developing each opportunity Open minded and eager to learn and contribute to drive continuous improvement Demonstrates strong commercial acumen in their approach to drive positive outcomes Builds trust with senior stakeholders and demonstrates the ability to influence Conscientious, disciplined and structured with reporting and recording of data, and maintenance of CRM and other data systems Works well under pressure and seeks continuous improvement Driving license is essential What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website. JBRP1_UKTJ
The role of the Mobile Business Development Manager will be to secure new clients for Intercity Technology by sourcing new mobile sales opportunities from within a target market, sector or region and winning that business. This will be across the full portfolio of Intercity mobile propositions. You will be joining a team with strong internal support across marketing, pre-sales and product, giving you the platform to focus on what you do best, building relationships and winning business. This is a field-based role covering an area that will include from the North West to London, we want you to be out and about meeting face to face with clients and prospects. A driving licence and car is essential for this role. Intercity is about trust, accountability and doing right by customers, every day. Key Responsibilities as a Mobile Business Development Manager: Deliver Mobile connections and gross profit targets quarterly and monthly Pro-actively promote all mobile products and services of Intercity Technology Achieve pre-set KPIs geared towards generating opportunities You will be working on self-generated opportunities, warm leads, referrals and building opportunities with existing clients Devise a strategy for targeting your agreed market, sector or region using insights from multiple customer data sources Work with internal marketing, telemarketing and product specialist teams to compile compelling propositions that address prospect needs within defined target areas to help drive new appointments Update the CRM system with all activity and complete other ad hoc reports as requested Provide regular, accurate sales forecasts Complete strong compelling written proposals that clearly define how Intercity adds value Ensure the company is positively represented at all times What were looking for: A proven track record of winning mobile opportunities across several years, has achieved growth through vertical markets Results focused and self-managed, enjoys creating and developing each opportunity Open minded and eager to learn and contribute to drive continuous improvement Demonstrates strong commercial acumen in their approach to drive positive outcomes Builds trust with senior stakeholders and demonstrates the ability to influence Conscientious, disciplined and structured with reporting and recording of data, and maintenance of CRM and other data systems Works well under pressure and seeks continuous improvement Driving license is essential What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website. JBRP1_UKTJ