Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well you might just be in the right place! The Strategic Support Services team oversees the Lightspeed Key Account support experience. Composed of product specialists, technical consultants and expert escalation team members, this group partners with senior support + strategic account management to quarterback the service experience for our most valuable and complex merchants. This role will be mostly focused on K-Series reports into the Strategic Support Services manager and is placed within the global hospitality support organization. Please note that the role is based in London, UK What the Role involves Supporting Lightspeed's key accounts with excellent technical support and customer service via the most appropriate channels available. Work closely with Strategic Account Managers to best handle day to day situations to better customer experiences. Manage strategic escalations end to end, managing technical resolution, client communication, and stakeholder feedback loop, targeting customer satisfaction at all points in the process. Developing a deep understanding of the typical business challenges Lightspeed's key account customers may face and take the initiative to liaise with our company's Product and Development teams to help improve the customer experience. Using a full range of troubleshooting techniques to quickly and efficiently identify the source of escalated customer issues and provide a prompt and appropriate solution. Documentation of Key Account details including unique elements, complexities, considerations in conjunction with tracking of issues and resolutions for record keeping and the benefit of our Strategic Account Management team Participate in the creation and maintenance of troubleshooting, testing procedures and documentation for the broader technical support team as well as documenting software defects for review and corrective action. Contribute to specialized support service offerings, including managed networking, API support and similar emerging services. Develop skills to be able to engage with all key Lightspeed hospitality platforms. And a little bit of Contributing as part of the wider team to achieve organizational objectives even if this means doing things that aren't strictly within the scope of your role! How you will know you are kicking ass Retention and expansion of our Key Accounts & ICP merchants Consistent feedback loop with our product teams, providing a voice for our merchants. Your experience There's many different ways to gain "experience". People learn in different ways, skill sets can be transferred, especially when combined with a willingness to learn. If you don't quite tick all of these boxes but think you could still absolutely smash it, send us an application anyway and let us know why you'd be amazing in this role! This role is open to candidates located in London or nearby areas. You should be close enough to travel to London easily when needed. Excellent verbal and written communication skills in Dutch & English Prior experience in the Hospitality industryli>Extensive customer service experience in a technical support role Excellent verbal and written communication skills (We do service multiple languages, so any others you know are a bonus!) Ability to handle self manage incoming emails, chat conversations and telephone calls based on priority and customer commitments. Strong computer skills and working knowledge of Mac OS. Proven troubleshooting skills in a senior support position Strong problem-solving skills that will ensure these customers use their POS to its full capacity. Ability to manage technical escalations of at-risk accounts, and identify opportunities for growth. Flexibility in your schedule to work. Support never stops! Even better if you have, but not necessary Knowledge of networking or network support experience Understanding of API (relevant to SaaS) and experience supporting this Tenacity, urgency, and grit. This team will be working head-on to tackle customer escalations across the board. Natural relationship builder, well connected internally and know who to go to for answers and getting things done. The status quo doesn't do it for you! Global minded - you will be working a team with global products supporting customers on all continents where Lightspeed is present. Live and breathe Customer Centricity - you are wired to put yourself in customers shoes, figuring out gray areas, being an ambassador and showing the value we can bring. Subject Matter Expertise - bringing your experience, knowledge, and product savviness is important for your role on a team of doers and fixers. An intimate knowledge of getting things done and bringing solutions to problems What's in for you We're a global company, and our benefits vary depending on the country you live in. But here's a brief overview of our global benefits: Equity options: We grant equity in the form of Restricted Share Units (RSUs) to our employees. Because this is your company, too. Parental leave: Caring for a new child is an exciting time for all parents. We're committed to being inclusive and to support all new parents regardless of their role, gender, caregiver status, country of residence and family circumstance. Health & wellness credit: Our Health & Wellness credit can be used in numerous ways so that you feel at your best. Career development: We're big on internal moves and new challenges across Lightspeed. Time off to volunteer: Our volunteer program is a global initiative encouraging Lightspeeders to use one day off a year to give back to their communities. Health apps: Access to professional or coaching services is available to all employees. And many more, depending on the country you're based in! We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role Hit the 'Apply' button and give it a try! To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.
03/02/2026
Full time
Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well you might just be in the right place! The Strategic Support Services team oversees the Lightspeed Key Account support experience. Composed of product specialists, technical consultants and expert escalation team members, this group partners with senior support + strategic account management to quarterback the service experience for our most valuable and complex merchants. This role will be mostly focused on K-Series reports into the Strategic Support Services manager and is placed within the global hospitality support organization. Please note that the role is based in London, UK What the Role involves Supporting Lightspeed's key accounts with excellent technical support and customer service via the most appropriate channels available. Work closely with Strategic Account Managers to best handle day to day situations to better customer experiences. Manage strategic escalations end to end, managing technical resolution, client communication, and stakeholder feedback loop, targeting customer satisfaction at all points in the process. Developing a deep understanding of the typical business challenges Lightspeed's key account customers may face and take the initiative to liaise with our company's Product and Development teams to help improve the customer experience. Using a full range of troubleshooting techniques to quickly and efficiently identify the source of escalated customer issues and provide a prompt and appropriate solution. Documentation of Key Account details including unique elements, complexities, considerations in conjunction with tracking of issues and resolutions for record keeping and the benefit of our Strategic Account Management team Participate in the creation and maintenance of troubleshooting, testing procedures and documentation for the broader technical support team as well as documenting software defects for review and corrective action. Contribute to specialized support service offerings, including managed networking, API support and similar emerging services. Develop skills to be able to engage with all key Lightspeed hospitality platforms. And a little bit of Contributing as part of the wider team to achieve organizational objectives even if this means doing things that aren't strictly within the scope of your role! How you will know you are kicking ass Retention and expansion of our Key Accounts & ICP merchants Consistent feedback loop with our product teams, providing a voice for our merchants. Your experience There's many different ways to gain "experience". People learn in different ways, skill sets can be transferred, especially when combined with a willingness to learn. If you don't quite tick all of these boxes but think you could still absolutely smash it, send us an application anyway and let us know why you'd be amazing in this role! This role is open to candidates located in London or nearby areas. You should be close enough to travel to London easily when needed. Excellent verbal and written communication skills in Dutch & English Prior experience in the Hospitality industryli>Extensive customer service experience in a technical support role Excellent verbal and written communication skills (We do service multiple languages, so any others you know are a bonus!) Ability to handle self manage incoming emails, chat conversations and telephone calls based on priority and customer commitments. Strong computer skills and working knowledge of Mac OS. Proven troubleshooting skills in a senior support position Strong problem-solving skills that will ensure these customers use their POS to its full capacity. Ability to manage technical escalations of at-risk accounts, and identify opportunities for growth. Flexibility in your schedule to work. Support never stops! Even better if you have, but not necessary Knowledge of networking or network support experience Understanding of API (relevant to SaaS) and experience supporting this Tenacity, urgency, and grit. This team will be working head-on to tackle customer escalations across the board. Natural relationship builder, well connected internally and know who to go to for answers and getting things done. The status quo doesn't do it for you! Global minded - you will be working a team with global products supporting customers on all continents where Lightspeed is present. Live and breathe Customer Centricity - you are wired to put yourself in customers shoes, figuring out gray areas, being an ambassador and showing the value we can bring. Subject Matter Expertise - bringing your experience, knowledge, and product savviness is important for your role on a team of doers and fixers. An intimate knowledge of getting things done and bringing solutions to problems What's in for you We're a global company, and our benefits vary depending on the country you live in. But here's a brief overview of our global benefits: Equity options: We grant equity in the form of Restricted Share Units (RSUs) to our employees. Because this is your company, too. Parental leave: Caring for a new child is an exciting time for all parents. We're committed to being inclusive and to support all new parents regardless of their role, gender, caregiver status, country of residence and family circumstance. Health & wellness credit: Our Health & Wellness credit can be used in numerous ways so that you feel at your best. Career development: We're big on internal moves and new challenges across Lightspeed. Time off to volunteer: Our volunteer program is a global initiative encouraging Lightspeeders to use one day off a year to give back to their communities. Health apps: Access to professional or coaching services is available to all employees. And many more, depending on the country you're based in! We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role Hit the 'Apply' button and give it a try! To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.
A leading technology firm in Greater London seeks an IAM System Integrator to enhance secure access management in their applications. Key responsibilities include onboarding/offboarding applications in Saviynt, supporting end-users, and contributing to certification audits. Ideal candidates will have over 5 years of IAM experience, hands-on knowledge of Saviynt, and strong communication skills. This position offers a dynamic environment focusing on continuous improvement and collaboration across teams.
03/02/2026
Full time
A leading technology firm in Greater London seeks an IAM System Integrator to enhance secure access management in their applications. Key responsibilities include onboarding/offboarding applications in Saviynt, supporting end-users, and contributing to certification audits. Ideal candidates will have over 5 years of IAM experience, hands-on knowledge of Saviynt, and strong communication skills. This position offers a dynamic environment focusing on continuous improvement and collaboration across teams.
IAM Systems Integrator Purpose of the role The IAM System Integrator will play a crucial role in ensuring secure and efficient access management across Lightspeed's applications and systems. This role will focus on onboarding and offboarding applications within our Identity Governance and Administration tool (Saviynt) and Identity Provider. The IAM System Integrator will also be responsible for supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization. Our joint mission Lightspeed powers the businesses that are the backbone of the global economy. Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future. We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed! Role Description Are you passionate about Identity and Access Management (IAM) and eager to contribute to a secure and efficient technology environment? Lightspeed is seeking a skilled and motivated IAM System Integrator to join our IAM team. In this role, you will be a key player in ensuring seamless and secure access to our applications and systems. You will be responsible for onboarding and offboarding applications within our IGA tool (Saviynt) and IdP, supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization. If you have a strong understanding of IAM principles, extensive experience with Saviynt and IdP solutions, and a passion for creating a secure and user-friendly access environment, we encourage you to apply! Role Responsibilities Onboard and offboard applications in Saviynt, configuring connectors and workflows to ensure proper access controls. Manage and maintain application integrations within the IdP, including Single Sign-On (SSO) configurations using SAML 2.0 and OIDC. Assist with certification audits within Saviynt, ensuring compliance and accuracy of access rights. Provide support to end-users on access requests, certification campaigns, and other IAM-related inquiries. Develop and maintain comprehensive documentation, including run books and end-user help guides, to support IAM processes and knowledge sharing. Collaborate with IT and Security teams to promote IAM best practices and ensure alignment with industry standards. Contribute to the continuous improvement of IAM processes and technologies, identifying opportunities for automation and optimization. Administer the Saviynt IGA platform, including configuring system settings, managing user roles, and performing platform upgrades. Design and implement approval flows within Saviynt to ensure appropriate authorization for access requests. KPI's How you will know you are kicking ass: Number of applications onboarded and offboarded in Saviynt Number of applications integrated with the IdP Certification campaign completion rate and timeliness Experience 5+ Years experience in a IAM role Solid understanding of IAM principles and best practices, including RBAC (Role-Based Access Control). Extensive experience with Saviynt, including onboarding/offboarding applications, connector configuration, and supporting end-users. Hands-on experience with IdPs (OneLogin, Okta), SSO protocols (SAML 2.0, OIDC), and application integration. Experience with APIs and Integrations Experience designing and implementing JML flows for Saviynt automation Strong documentation skills with the ability to create and maintain clear and concise run books and user guides. Experience with ticketing systems (Jira, ServiceNow) Experience with Privileged Access Management (PAM) tools Experience with Java programming is a plus. Experience with SOX compliance is a plus Excellent communication and interpersonal skills, with the ability to support end-users and collaborate effectively with technical teams. Attributes & Skills Problem-solving: Ability to analyze complex IAM challenges and develop effective solutions. Adaptability: Willingness to learn and adapt to new technologies and evolving IAM requirements. Collaboration: Ability to work effectively with cross-functional teams and stakeholders. Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.
03/02/2026
Full time
IAM Systems Integrator Purpose of the role The IAM System Integrator will play a crucial role in ensuring secure and efficient access management across Lightspeed's applications and systems. This role will focus on onboarding and offboarding applications within our Identity Governance and Administration tool (Saviynt) and Identity Provider. The IAM System Integrator will also be responsible for supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization. Our joint mission Lightspeed powers the businesses that are the backbone of the global economy. Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future. We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed! Role Description Are you passionate about Identity and Access Management (IAM) and eager to contribute to a secure and efficient technology environment? Lightspeed is seeking a skilled and motivated IAM System Integrator to join our IAM team. In this role, you will be a key player in ensuring seamless and secure access to our applications and systems. You will be responsible for onboarding and offboarding applications within our IGA tool (Saviynt) and IdP, supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization. If you have a strong understanding of IAM principles, extensive experience with Saviynt and IdP solutions, and a passion for creating a secure and user-friendly access environment, we encourage you to apply! Role Responsibilities Onboard and offboard applications in Saviynt, configuring connectors and workflows to ensure proper access controls. Manage and maintain application integrations within the IdP, including Single Sign-On (SSO) configurations using SAML 2.0 and OIDC. Assist with certification audits within Saviynt, ensuring compliance and accuracy of access rights. Provide support to end-users on access requests, certification campaigns, and other IAM-related inquiries. Develop and maintain comprehensive documentation, including run books and end-user help guides, to support IAM processes and knowledge sharing. Collaborate with IT and Security teams to promote IAM best practices and ensure alignment with industry standards. Contribute to the continuous improvement of IAM processes and technologies, identifying opportunities for automation and optimization. Administer the Saviynt IGA platform, including configuring system settings, managing user roles, and performing platform upgrades. Design and implement approval flows within Saviynt to ensure appropriate authorization for access requests. KPI's How you will know you are kicking ass: Number of applications onboarded and offboarded in Saviynt Number of applications integrated with the IdP Certification campaign completion rate and timeliness Experience 5+ Years experience in a IAM role Solid understanding of IAM principles and best practices, including RBAC (Role-Based Access Control). Extensive experience with Saviynt, including onboarding/offboarding applications, connector configuration, and supporting end-users. Hands-on experience with IdPs (OneLogin, Okta), SSO protocols (SAML 2.0, OIDC), and application integration. Experience with APIs and Integrations Experience designing and implementing JML flows for Saviynt automation Strong documentation skills with the ability to create and maintain clear and concise run books and user guides. Experience with ticketing systems (Jira, ServiceNow) Experience with Privileged Access Management (PAM) tools Experience with Java programming is a plus. Experience with SOX compliance is a plus Excellent communication and interpersonal skills, with the ability to support end-users and collaborate effectively with technical teams. Attributes & Skills Problem-solving: Ability to analyze complex IAM challenges and develop effective solutions. Adaptability: Willingness to learn and adapt to new technologies and evolving IAM requirements. Collaboration: Ability to work effectively with cross-functional teams and stakeholders. Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.
A global technology company based in London is seeking an IAM Systems Integrator to enhance secure access management. You will be responsible for onboarding and offboarding applications in Saviynt, managing IdP integrations, and supporting end-users. The ideal candidate will have over 5 years of IAM experience, with expertise in Saviynt and SSO protocols. This role provides an opportunity to contribute to IAM best practices and elevate security efforts within the organization.
03/02/2026
Full time
A global technology company based in London is seeking an IAM Systems Integrator to enhance secure access management. You will be responsible for onboarding and offboarding applications in Saviynt, managing IdP integrations, and supporting end-users. The ideal candidate will have over 5 years of IAM experience, with expertise in Saviynt and SSO protocols. This role provides an opportunity to contribute to IAM best practices and elevate security efforts within the organization.
Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well you might just be in the right place! As part of Lightspeed's Support team, you will be the first point of contact for our customers who need assistance, helping with a wide variety of requests all the way from general education to hardware/software investigation and everything in between. Working closely with various global teams at Lightspeed, you will investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. What you'll be doing: Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM Flexibility on working days and shifts (weekends included) Have enthusiastic, positive and knowledgeable interactions with our Hospitality customers, partners and Lightspeed team members, maintaining Lightspeed's Gold Class standard for support via phone, chat and email. Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution Work within our customer support platforms to document, track and resolve interactions Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member Advocate and promote improvements to our products and services Operating within a roster/schedule to ensure high availability of our assistance for our customers (In collaboration with your manager) What you'll be bringing to the team: Previous customer service experience and/or technical support Strong attention to detail with an emphasis on providing an exceptional customer experience Excellent verbal and written communication skills in German & English Basic experience using common online, mobile and desktop platforms; iOS, Android, OSX, Windows Even better if you have, but not necessary: Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms Experience or knowledge of the Hospitality industry Experience supporting a SaaS product Experience supporting an iOS application Computer networking experience or interest Passion in technology; Working knowledge of Mac OS and basic knowledge of HTML/CSS; Hospitality experience; Dutch or French written and verbal communication skills; We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role hit the 'Apply' button and give it a try! Please make sure to apply with a CV in English. What's in it for you: Unlimited Annual Leave with our PTO scheme £400 annually towards Health and Wellbeing Dental cover Private healthcare Optical cover Opportunity to join a growing team, in a fast-paced, high-growth company Work with a team of incredibly talented and forward-thinking people! Work for a team that values hard work, and knows how to celebrate the wins Amazing benefits & perks, including equity for all Lightspeeders In short, an opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.
03/02/2026
Full time
Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well you might just be in the right place! As part of Lightspeed's Support team, you will be the first point of contact for our customers who need assistance, helping with a wide variety of requests all the way from general education to hardware/software investigation and everything in between. Working closely with various global teams at Lightspeed, you will investigate, troubleshoot, test and resolve issues that our hospitality customers may be facing during service. What you'll be doing: Working with a truly global, multi-language 24x7 team across APAC, EMEA and NOAM Flexibility on working days and shifts (weekends included) Have enthusiastic, positive and knowledgeable interactions with our Hospitality customers, partners and Lightspeed team members, maintaining Lightspeed's Gold Class standard for support via phone, chat and email. Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution Work within our customer support platforms to document, track and resolve interactions Assist with the identification, reproduction and escalation of product issues and bugs to the Quality Assurance team, tracking through to resolution with each customer, partner and Lightspeed team member Advocate and promote improvements to our products and services Operating within a roster/schedule to ensure high availability of our assistance for our customers (In collaboration with your manager) What you'll be bringing to the team: Previous customer service experience and/or technical support Strong attention to detail with an emphasis on providing an exceptional customer experience Excellent verbal and written communication skills in German & English Basic experience using common online, mobile and desktop platforms; iOS, Android, OSX, Windows Even better if you have, but not necessary: Experience interacting with customers through Phone, Email, Ticketing and Live Chat platforms Experience or knowledge of the Hospitality industry Experience supporting a SaaS product Experience supporting an iOS application Computer networking experience or interest Passion in technology; Working knowledge of Mac OS and basic knowledge of HTML/CSS; Hospitality experience; Dutch or French written and verbal communication skills; We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role hit the 'Apply' button and give it a try! Please make sure to apply with a CV in English. What's in it for you: Unlimited Annual Leave with our PTO scheme £400 annually towards Health and Wellbeing Dental cover Private healthcare Optical cover Opportunity to join a growing team, in a fast-paced, high-growth company Work with a team of incredibly talented and forward-thinking people! Work for a team that values hard work, and knows how to celebrate the wins Amazing benefits & perks, including equity for all Lightspeeders In short, an opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.
IAM Systems Integrator Purpose of the role The IAM System Integrator will play a crucial role in ensuring secure and efficient access management across Lightspeed's applications and systems. This role will focus on onboarding and offboarding applications within our Identity Governance and Administration tool (Saviynt) and Identity Provider. The IAM System Integrator will also be responsible for supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization. Our joint mission Lightspeed powers the businesses that are the backbone of the global economy. Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future. We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed! Role Description Are you passionate about Identity and Access Management (IAM) and eager to contribute to a secure and efficient technology environment? Lightspeed is seeking a skilled and motivated IAM System Integrator to join our IAM team. In this role, you will be a key player in ensuring seamless and secure access to our applications and systems. You will be responsible for onboarding and offboarding applications within our IGA tool (Saviynt) and IdP, supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization. If you have a strong understanding of IAM principles, extensive experience with Saviynt and IdP solutions, and a passion for creating a secure and user-friendly access environment, we encourage you to apply! Role Responsibilities Onboard and offboard applications in Saviynt, configuring connectors and workflows to ensure proper access controls. Manage and maintain application integrations within the IdP, including Single Sign-On (SSO) configurations using SAML 2.0 and OIDC. Assist with certification audits within Saviynt, ensuring compliance and accuracy of access rights. Provide support to end-users on access requests, certification campaigns, and other IAM-related inquiries. Develop and maintain comprehensive documentation, including run books and end-user help guides, to support IAM processes and knowledge sharing. Collaborate with IT and Security teams to promote IAM best practices and ensure alignment with industry standards. Contribute to the continuous improvement of IAM processes and technologies, identifying opportunities for automation and optimization. Administer the Saviynt IGA platform, including configuring system settings, managing user roles, and performing platform upgrades. Design and implement approval flows within Saviynt to ensure appropriate authorization for access requests. KPI's How you will know you are kicking ass: Number of applications onboarded and offboarded in Saviynt Number of applications integrated with the IdP Certification campaign completion rate and timeliness Experience 5+ Years experience in a IAM role Solid understanding of IAM principles and best practices, including RBAC (Role-Based Access Control). Extensive experience with Saviynt, including onboarding/offboarding applications, connector configuration, and supporting end-users. Hands-on experience with IdPs (OneLogin, Okta), SSO protocols (SAML 2.0, OIDC), and application integration. Experience with APIs and Integrations Experience designing and implementing JML flows for Saviynt automation Strong documentation skills with the ability to create and maintain clear and concise run books and user guides. Experience with ticketing systems (Jira, ServiceNow) Experience with Privileged Access Management (PAM) tools Experience with Java programming is a plus. Experience with SOX compliance is a plus Excellent communication and interpersonal skills, with the ability to support end-users and collaborate effectively with technical teams. Attributes & Skills Problem-solving: Ability to analyze complex IAM challenges and develop effective solutions. Adaptability: Willingness to learn and adapt to new technologies and evolving IAM requirements. Collaboration: Ability to work effectively with cross-functional teams and stakeholders. Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.
03/02/2026
Full time
IAM Systems Integrator Purpose of the role The IAM System Integrator will play a crucial role in ensuring secure and efficient access management across Lightspeed's applications and systems. This role will focus on onboarding and offboarding applications within our Identity Governance and Administration tool (Saviynt) and Identity Provider. The IAM System Integrator will also be responsible for supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization. Our joint mission Lightspeed powers the businesses that are the backbone of the global economy. Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future. We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed! Role Description Are you passionate about Identity and Access Management (IAM) and eager to contribute to a secure and efficient technology environment? Lightspeed is seeking a skilled and motivated IAM System Integrator to join our IAM team. In this role, you will be a key player in ensuring seamless and secure access to our applications and systems. You will be responsible for onboarding and offboarding applications within our IGA tool (Saviynt) and IdP, supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization. If you have a strong understanding of IAM principles, extensive experience with Saviynt and IdP solutions, and a passion for creating a secure and user-friendly access environment, we encourage you to apply! Role Responsibilities Onboard and offboard applications in Saviynt, configuring connectors and workflows to ensure proper access controls. Manage and maintain application integrations within the IdP, including Single Sign-On (SSO) configurations using SAML 2.0 and OIDC. Assist with certification audits within Saviynt, ensuring compliance and accuracy of access rights. Provide support to end-users on access requests, certification campaigns, and other IAM-related inquiries. Develop and maintain comprehensive documentation, including run books and end-user help guides, to support IAM processes and knowledge sharing. Collaborate with IT and Security teams to promote IAM best practices and ensure alignment with industry standards. Contribute to the continuous improvement of IAM processes and technologies, identifying opportunities for automation and optimization. Administer the Saviynt IGA platform, including configuring system settings, managing user roles, and performing platform upgrades. Design and implement approval flows within Saviynt to ensure appropriate authorization for access requests. KPI's How you will know you are kicking ass: Number of applications onboarded and offboarded in Saviynt Number of applications integrated with the IdP Certification campaign completion rate and timeliness Experience 5+ Years experience in a IAM role Solid understanding of IAM principles and best practices, including RBAC (Role-Based Access Control). Extensive experience with Saviynt, including onboarding/offboarding applications, connector configuration, and supporting end-users. Hands-on experience with IdPs (OneLogin, Okta), SSO protocols (SAML 2.0, OIDC), and application integration. Experience with APIs and Integrations Experience designing and implementing JML flows for Saviynt automation Strong documentation skills with the ability to create and maintain clear and concise run books and user guides. Experience with ticketing systems (Jira, ServiceNow) Experience with Privileged Access Management (PAM) tools Experience with Java programming is a plus. Experience with SOX compliance is a plus Excellent communication and interpersonal skills, with the ability to support end-users and collaborate effectively with technical teams. Attributes & Skills Problem-solving: Ability to analyze complex IAM challenges and develop effective solutions. Adaptability: Willingness to learn and adapt to new technologies and evolving IAM requirements. Collaboration: Ability to work effectively with cross-functional teams and stakeholders. Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.
IAM Systems Integrator Purpose of the role The IAM System Integrator will play a crucial role in ensuring secure and efficient access management across Lightspeed's applications and systems. This role will focus on onboarding and offboarding applications within our Identity Governance and Administration tool (Saviynt) and Identity Provider. The IAM System Integrator will also be responsible for supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization. Our joint mission Lightspeed powers the businesses that are the backbone of the global economy. Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future. We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed! Role Description Are you passionate about Identity and Access Management (IAM) and eager to contribute to a secure and efficient technology environment? Lightspeed is seeking a skilled and motivated IAM System Integrator to join our IAM team. In this role, you will be a key player in ensuring seamless and secure access to our applications and systems. You will be responsible for onboarding and offboarding applications within our IGA tool (Saviynt) and IdP, supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization. If you have a strong understanding of IAM principles, extensive experience with Saviynt and IdP solutions, and a passion for creating a secure and user-friendly access environment, we encourage you to apply! Role Responsibilities Onboard and offboard applications in Saviynt, configuring connectors and workflows to ensure proper access controls. Manage and maintain application integrations within the IdP, including Single Sign-On (SSO) configurations using SAML 2.0 and OIDC. Assist with certification audits within Saviynt, ensuring compliance and accuracy of access rights. Provide support to end-users on access requests, certification campaigns, and other IAM-related inquiries. Develop and maintain comprehensive documentation, including run books and end-user help guides, to support IAM processes and knowledge sharing. Collaborate with IT and Security teams to promote IAM best practices and ensure alignment with industry standards. Contribute to the continuous improvement of IAM processes and technologies, identifying opportunities for automation and optimization. Administer the Saviynt IGA platform, including configuring system settings, managing user roles, and performing platform upgrades. Design and implement approval flows within Saviynt to ensure appropriate authorization for access requests. KPI's How you will know you are kicking ass: Number of applications onboarded and offboarded in Saviynt Number of applications integrated with the IdP Certification campaign completion rate and timeliness Experience 5+ Years experience in a IAM role Solid understanding of IAM principles and best practices, including RBAC (Role-Based Access Control). Extensive experience with Saviynt, including onboarding/offboarding applications, connector configuration, and supporting end-users. Hands-on experience with IdPs (OneLogin, Okta), SSO protocols (SAML 2.0, OIDC), and application integration. Experience with APIs and Integrations Experience designing and implementing JML flows for Saviynt automation Strong documentation skills with the ability to create and maintain clear and concise run books and user guides. Experience with ticketing systems (Jira, ServiceNow) Experience with Privileged Access Management (PAM) tools Experience with Java programming is a plus. Experience with SOX compliance is a plus Excellent communication and interpersonal skills, with the ability to support end-users and collaborate effectively with technical teams. Attributes & Skills Problem-solving: Ability to analyze complex IAM challenges and develop effective solutions. Adaptability: Willingness to learn and adapt to new technologies and evolving IAM requirements. Collaboration: Ability to work effectively with cross-functional teams and stakeholders. Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.
03/02/2026
Full time
IAM Systems Integrator Purpose of the role The IAM System Integrator will play a crucial role in ensuring secure and efficient access management across Lightspeed's applications and systems. This role will focus on onboarding and offboarding applications within our Identity Governance and Administration tool (Saviynt) and Identity Provider. The IAM System Integrator will also be responsible for supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization. Our joint mission Lightspeed powers the businesses that are the backbone of the global economy. Our one-stop commerce platform transforms and unifies digital and physical operations by enabling multichannel sales, expansion to new locations, global payments, financial solutions and connection to supplier networks. With the Lightspeed commerce platform, merchants in retail and hospitality can build thriving businesses for the future. We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. With us, career milestones happen often and we celebrate every one. Come work with us and find out where your career will take you at Lightspeed! Role Description Are you passionate about Identity and Access Management (IAM) and eager to contribute to a secure and efficient technology environment? Lightspeed is seeking a skilled and motivated IAM System Integrator to join our IAM team. In this role, you will be a key player in ensuring seamless and secure access to our applications and systems. You will be responsible for onboarding and offboarding applications within our IGA tool (Saviynt) and IdP, supporting end-users, contributing to certification audits, and promoting IAM best practices throughout the organization. If you have a strong understanding of IAM principles, extensive experience with Saviynt and IdP solutions, and a passion for creating a secure and user-friendly access environment, we encourage you to apply! Role Responsibilities Onboard and offboard applications in Saviynt, configuring connectors and workflows to ensure proper access controls. Manage and maintain application integrations within the IdP, including Single Sign-On (SSO) configurations using SAML 2.0 and OIDC. Assist with certification audits within Saviynt, ensuring compliance and accuracy of access rights. Provide support to end-users on access requests, certification campaigns, and other IAM-related inquiries. Develop and maintain comprehensive documentation, including run books and end-user help guides, to support IAM processes and knowledge sharing. Collaborate with IT and Security teams to promote IAM best practices and ensure alignment with industry standards. Contribute to the continuous improvement of IAM processes and technologies, identifying opportunities for automation and optimization. Administer the Saviynt IGA platform, including configuring system settings, managing user roles, and performing platform upgrades. Design and implement approval flows within Saviynt to ensure appropriate authorization for access requests. KPI's How you will know you are kicking ass: Number of applications onboarded and offboarded in Saviynt Number of applications integrated with the IdP Certification campaign completion rate and timeliness Experience 5+ Years experience in a IAM role Solid understanding of IAM principles and best practices, including RBAC (Role-Based Access Control). Extensive experience with Saviynt, including onboarding/offboarding applications, connector configuration, and supporting end-users. Hands-on experience with IdPs (OneLogin, Okta), SSO protocols (SAML 2.0, OIDC), and application integration. Experience with APIs and Integrations Experience designing and implementing JML flows for Saviynt automation Strong documentation skills with the ability to create and maintain clear and concise run books and user guides. Experience with ticketing systems (Jira, ServiceNow) Experience with Privileged Access Management (PAM) tools Experience with Java programming is a plus. Experience with SOX compliance is a plus Excellent communication and interpersonal skills, with the ability to support end-users and collaborate effectively with technical teams. Attributes & Skills Problem-solving: Ability to analyze complex IAM challenges and develop effective solutions. Adaptability: Willingness to learn and adapt to new technologies and evolving IAM requirements. Collaboration: Ability to work effectively with cross-functional teams and stakeholders. Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.
