Clarion Housing Group Limited

Location: Hybrid/Haywards Heath, Dorking or Tonbridge Salary: £34,624 - £45,307 per annum Hours: 36 per week Contract Type: Permanent Are you passionate about enhancing people's lives by helping them to develop their digital skills and enabling them to get online for good? Working as part of an award-winning team, you'll play a vital role in delivering our national digital support and skills programme. Your responsibilities will include: Managing relationships, agreements and contracts with grant funded and contracted delivery partners; delivering digital guidance and device solutions to Clarion residents; recruiting and managing volunteer Clarion Futures & Digital Champions and maintaining accurate and up to date information on our CRM, Pathway. Through collaboration with colleagues across Clarion Futures and the Group, you'll help ensure that digitally excluded individuals and communities have the opportunity to improve their lives through digital inclusion. To succeed in this role, you'll demonstrate experience of relationship and project management and the ability to work with a range of stakeholders to support the delivery of organisational goals. You will have experience of resident and community engagement, particularly working with individuals facing multiple barriers to getting online, seeking employment and accessing services. Effective communication skills will be invaluable in this role as you will need to be able to engage with a diverse range of people. You will also need to be well organised to manage your diary and competing priorities, ensuring high levels of data and record accuracy at all times. This is a hybrid role with a base location at our office in either Haywards Heath, Dorking or Tonbridge. You'll spend 3 days per week on average on site at an office, visiting customers, volunteers and/or delivery partners across the south and south west region. Please review the full role profile on our website before applying. Closing Date: Thursday 30th April 2026 at midnight. Interviews are likely to take place in Islington, London on Thursday 21st & Thurs 28th May At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Candidates must have the ability to travel throughout the South & Southwest region and support colleagues elsewhere on an as required basis. This post is subject to Basic Criminal Record Check Clearance.

Web Content Producer Location: Greater London House Office, London Salary: £36,468 to £45,586 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're looking for detail driven, digitally confident Web Content Producers to help maintain, develop and optimise content across our key web platforms. With Latimer's high volume of schemes, this role is central to ensuring our digital presence is accurate, accessible and engaging. You'll work across multiple sites, ensuring content is maintained to a high standard, supports sales and marketing activity, and delivers a seamless user experience. What you'll be doing Content management & publishing: Maintain assigned websites, portals and knowledge bases using relevant content creation and management tools. Draft, edit and publish content in line with organisational style guidelines and accessibility requirements. Ensure content is accurate, timely, technically sound and aligned with campaign, brand and sales objectives. User experience & journey improvement: Support customer journey mapping and touchpoint analysis to identify pain points and improve the online experience. Help implement initiatives that support customer engagement and digital service improvements. Insight, performance & optimisation: Research and interpret data, digital trends and benchmarks to inform ongoing improvements. Monitor digital marketing campaign performance and use insight to identify optimisation opportunities. Collaboration & digital capability: Work closely with sales, marketing, brand, technical and digital teams to ensure content supports key organisational goals. Contribute to the development of digital marketing capability by identifying opportunities and supporting new initiatives. What you'll bring: Experience managing digital content and web platforms in complex or sales driven environments, with a strong focus on customer journey improvement. Expertise in content strategy, content design, information architecture, UX writing, accessibility and SEO. Strong CMS experience, with the ability to create, edit and publish digital content with technical accuracy. Demonstrated ability to manage content quality through reviews, audits and analytics. Please review the full role profile before applying - here Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or please visit our webiste for full information. Closing Date: Monday 27th April 2026 at midnight. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Digital Performance & Web Content Manager Locatio n: Greater London House Office, London Salary: £48,927 to £61,234 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Bring Clarion's digital experience to life by shaping accessible, engaging and user centred content across our Latimer websites. Are you a digital content specialist who loves using data, insight and creative thinking to improve online user journeys? Do you enjoy managing web platforms, optimising content for performance, and ensuring digital experiences truly work for residents and customers? About the role As one of two Digital Performance & Web Content Managers, you'll lead the day to day management of Latimer websites. You'll make sure our housing schemes, digital services and information are accurate, accessible and aligned with Clarion's strategic priorities whilst supporting the Group and Housing Association websites as needed. You'll combine editorial expertise, technical knowledge and performance insight to create trusted, effective digital communications for prospective buyers, homeowners, stakeholders and wider audiences. Working closely with sales and marketing teams and our Lead Digital Performance & Web Manager, you'll plan, shape and publish high quality content that improves visibility, engagement and conversion. You will play a critical role in supporting Latimer's commercial objectives by ensuring our national property sales websites effectively drive enquiries, reservations, contain accurate plot information and lead to sale conversion across multiple developments. What you'll be doing: Managing and optimising digital content across our Latimer websites, ensuring all outputs meet accessibility, UX, usability and brand standards. This aincludes overseeing content and functionality for high volume, commercially focused property sales webpages, microsites and plot listing environments. Creating, editing and publishing high quality content in line with Clarion's style guidelines. Overseeing website functionality, usability and accessibility to maintain continuity and meet development standards. Supporting campaign delivery by publishing and optimising digital assets to maximise performance. You will work closely with Sales and Marketing teams to ensure digital journeys support scheme launches, seasonal campaigns, plot availability updates, incentive messaging and lead generation activity What you'll bring: Proven track record in managing digital content and web platforms within complex organisations. Ideally this includes experience managing national property sales websites or new homes digital platforms, with measurable impact on enquiries, conversion and commercial performance. Strong CMS experience and expertise in digital writing for SEO, UX and web optimisation. Experience using CRM systems and leveraging data, insight and automation. Experience with sales funnel data, lead management workflows and integration with property sales CRM systems is highly desirable. Strong editorial judgement, ability to manage stakeholders and content across multiple platforms and audiences. A strong understanding of the buyer journey for shared ownership and private sale homes, and the ability to optimise digital touchpoints to maximise conversion and commercial outcomes. Please review the full role profile before applying - here or please visit our website Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or visit our website for more information. Closing Date: Monday 26th April 2026 at midnight. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Salary: £17,784 per annum Hours: 36 per week Contract Type: Secondment/Fixed Term Contract - ending April 2023 Are you looking for a new and exciting challenge? Don't miss out on this apprenticeship opportunity! We're looking for a dedicated individual with a passion for engagement with young people and wider communities to complete a 12 month apprenticeship with our Clarion Futures based in Birmingham. About the role We'll look to you to provide administrative support to the Age-friendly Communities team and wider Communities team in based in Birmingham, but as an asset to all Communities teams.This will involve correspondence with all stakeholders via email and phone; inputting data on spreadsheets; managing invoices and budget sheets. You'll also support the promotion of youth & communities initiatives through creating publicity material, writing case studies and updating social media channels. Other responsibilities will include:- Building a rapport and trust with partners and stakeholders, Clarion Futures colleagues and internal and external communication departments to support them with their approach to media and communications strategy. Meeting with partners regularly to help them write press releases and case studies, take photographs and generally promote the good work they are doing. Helping to plan and run events by organising venues, delegates and logistics of the day. Representing Clarion Futures at events, when required and with support. About you We're looking for a proactive and enthusiasm individual with a flexible approach. You'll have an interest in young people and community engagement. You'll need good written and verbal communication skills as well as good organisation and planning skills. Experience of engaging in young people's services or experience delivering youth services is also desirable. About the apprenticeship We offer the opportunity to study for a Business Administrator Level 3 Apprenticeship which will take up to 16 months to complete and study for your NVQ qualification. You'll develop new key skills and behaviours which will support your personal development and progression. Rewards and Benefits In exchange for your commitment and dedication, we will provide you with a generous benefits package that includes: 25 days holiday, rising each year up to 30 days after 3 years of service. You will also be entitled to all UK public holidays. Season ticket loans Company Bonus Scheme of up to 5% of your salary Matched pension contributions up to 7.5% The Company Being an apprentice at Clarion gives you so much more than just a job. You will be part of the largest housing provider in the country. We provide a place that more than 350,000 people call home and we want to do more by building and creating homes and communities that people want to live. You have the opportunity to be part of this and to make a real difference to so many. We aim to build 50,000 homes over the next decade so be part of making that happen. Clarion is a company where every individual is able to succeed and is encouraged to reach their full potential within a culture that promotes diversity, inclusion and mutual respect. The Clarion Way puts our customers and people at the heart of all we do through clear leadership, a meaningful shared purpose and high levels of personal responsibility. This is a fantastic opportunity to kick-start your career and grow your skills in the housing sector that really makes a difference to the lives of its customers. Closing Date: 7th October at midnight For further details on this vacancy please click 'apply'. You can read more about the apprenticeship here - Business Administrator Level 3 For further details on this vacancy and to download the role profile Communications & Events Apprentice please visit our website or click 'apply'. Applicants must be able to travel across regions as required. This post is subject to Basic Criminal Record Check Clearance.