IT Service Desk Engineer East Grinstead, West Sussex x5 days on site £30k - £35k + Benefits I am recruiting for a IT Service Desk role on an exclusive basis for a tier 1 client of mine in East Grinstead, West Sussex. This role is x5 days a week on site and you will provide technical support to a variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows / O365 / Exchange / Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely and professional manner. The emphasis is on recording information correctly, fault finding and troubleshooting and liaising with 3rd party providers where necessary. Primarily an office-based position will be some onsite work at clients' sites. IT Service Desk Engineer Benefits: 23 days Holiday + BH Workplace Pension scheme Office based position Full Training Pool Cars to use for client visits Overtime Paid (subject to prior approval) IT Service Desk Engineer Responsibilities: Provide technical support to a wide variety of users via phone or email Maintain a high degree of customer service for all support queries Log all calls on the Service Desk ticketing system and maintain documentation Remote and onsite support of customers IT systems Produce and maintain documentation in relation to hardware, software configurations and standard build information. Design, installation, and configuration of new equipment and systems. Communicate with customers as required - keeping them informed of incident progress and escalating internally or with third parties where required. Researching, creating, and deploying security best practices (firewalls, 365 etc) Assisting and mentoring team members. Assisting with projects as required IT Service Desk Engineer Skills: Minimum 3-year experience in a similar role Excellent troubleshooting and fault-finding skills Excellent telephone manner and strong customer service skills Strong Knowledge of supporting Windows client systems, Excellent knowledge of email systems (Exchange and Microsoft 365) Strong Knowledge of Windows server systems Including active directory, DNS, DHCP, etc. Strong Knowledge of configuring and managing Microsoft 365 systems, Experience of Intune configuration and management Experience with Microsoft Azure environment and systems Wide experience of client system application management, configuration and support, Understanding of virtualization technologies (Hyper-V) Proficiency in Active Directory/Group Policy, Excellent understanding of networking -switches, routers , VLANS, Wireless etc. Excellent documentation Skills Good Knowledge of SharePoint Experience Using ConnectWise tools would be advantageous. Knowledge of scripting tools (PowerShell) Knowledge of domains, basic web hosting, SPF, DNS, installing SSL's Experience of break-fix/upgrading hardware Good knowledge of troubleshooting hardware including UPS, NAS, Printers Full clean driver license Even better if you have MSP background Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
21/10/2025
Full time
IT Service Desk Engineer East Grinstead, West Sussex x5 days on site £30k - £35k + Benefits I am recruiting for a IT Service Desk role on an exclusive basis for a tier 1 client of mine in East Grinstead, West Sussex. This role is x5 days a week on site and you will provide technical support to a variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows / O365 / Exchange / Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely and professional manner. The emphasis is on recording information correctly, fault finding and troubleshooting and liaising with 3rd party providers where necessary. Primarily an office-based position will be some onsite work at clients' sites. IT Service Desk Engineer Benefits: 23 days Holiday + BH Workplace Pension scheme Office based position Full Training Pool Cars to use for client visits Overtime Paid (subject to prior approval) IT Service Desk Engineer Responsibilities: Provide technical support to a wide variety of users via phone or email Maintain a high degree of customer service for all support queries Log all calls on the Service Desk ticketing system and maintain documentation Remote and onsite support of customers IT systems Produce and maintain documentation in relation to hardware, software configurations and standard build information. Design, installation, and configuration of new equipment and systems. Communicate with customers as required - keeping them informed of incident progress and escalating internally or with third parties where required. Researching, creating, and deploying security best practices (firewalls, 365 etc) Assisting and mentoring team members. Assisting with projects as required IT Service Desk Engineer Skills: Minimum 3-year experience in a similar role Excellent troubleshooting and fault-finding skills Excellent telephone manner and strong customer service skills Strong Knowledge of supporting Windows client systems, Excellent knowledge of email systems (Exchange and Microsoft 365) Strong Knowledge of Windows server systems Including active directory, DNS, DHCP, etc. Strong Knowledge of configuring and managing Microsoft 365 systems, Experience of Intune configuration and management Experience with Microsoft Azure environment and systems Wide experience of client system application management, configuration and support, Understanding of virtualization technologies (Hyper-V) Proficiency in Active Directory/Group Policy, Excellent understanding of networking -switches, routers , VLANS, Wireless etc. Excellent documentation Skills Good Knowledge of SharePoint Experience Using ConnectWise tools would be advantageous. Knowledge of scripting tools (PowerShell) Knowledge of domains, basic web hosting, SPF, DNS, installing SSL's Experience of break-fix/upgrading hardware Good knowledge of troubleshooting hardware including UPS, NAS, Printers Full clean driver license Even better if you have MSP background Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Project Manager - London Based Hybrid Working x3 days in the office £40k - £45k + Great Benefits Must have previous experience of IT Project Management within an IT Managed Service Provider! My client is a award winning London based IT Managed Service Provider who are looking to recruit a IT Project Manager to join the PMO function on a hybrid working model x3 day in the office. As a Project Manager you MUST have previous experience of working within an IT Managed Service Provider As a Project Manager you will have previous MSP experience with IT / Technical knowledge be managing 20 plus projects at a time and ideally PRINCE2 qualified. As a Project Manager you will be personable, confident, highly organised internally, but also confident dealing externally with clients where appropriate. Project Manager Responsibilities: Coordinate with project engineers and their project tasks Assist the project management team with project planning, scheduling and documentation Process project mandates to raise projects setting project budgets Manage a wide range of different sized projects Prepare team plans and produce checkpoint reports Review completed projects ensuring time has been logged by engineers and work has been completed before sending project closure notifications Work with clients and managers to make sure projects run successfully Be able to use the training given effectively to manage projects on their own Project Manager Key Skills Has worked for an MSP before Has an understanding of IT/from an IT background Amazing Organisation and communication skills Attention to detail Manage own time effectively Good understanding of technical tasks Excellent grammar Customer service driven Ability to work in a team but also independently Experienced in effective problem-solving with ability to resolve individually Project Manager Desirable skills PRINCE2 qualified Experience in working with a ticketing system Project Manager Benefits: 20 days per year, plus bank holidays (plus an extra day after 3 years' service, up to 25 days)Competitive Package Offered - Vitality at Work Business rewards & benefits, Gym Membership, Cycle to Work scheme, Mintago discounts, monthly & quarterly nights out/events, breakfast on Wednesday's, hybrid working (3 days a week in office) Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
17/10/2025
Full time
Project Manager - London Based Hybrid Working x3 days in the office £40k - £45k + Great Benefits Must have previous experience of IT Project Management within an IT Managed Service Provider! My client is a award winning London based IT Managed Service Provider who are looking to recruit a IT Project Manager to join the PMO function on a hybrid working model x3 day in the office. As a Project Manager you MUST have previous experience of working within an IT Managed Service Provider As a Project Manager you will have previous MSP experience with IT / Technical knowledge be managing 20 plus projects at a time and ideally PRINCE2 qualified. As a Project Manager you will be personable, confident, highly organised internally, but also confident dealing externally with clients where appropriate. Project Manager Responsibilities: Coordinate with project engineers and their project tasks Assist the project management team with project planning, scheduling and documentation Process project mandates to raise projects setting project budgets Manage a wide range of different sized projects Prepare team plans and produce checkpoint reports Review completed projects ensuring time has been logged by engineers and work has been completed before sending project closure notifications Work with clients and managers to make sure projects run successfully Be able to use the training given effectively to manage projects on their own Project Manager Key Skills Has worked for an MSP before Has an understanding of IT/from an IT background Amazing Organisation and communication skills Attention to detail Manage own time effectively Good understanding of technical tasks Excellent grammar Customer service driven Ability to work in a team but also independently Experienced in effective problem-solving with ability to resolve individually Project Manager Desirable skills PRINCE2 qualified Experience in working with a ticketing system Project Manager Benefits: 20 days per year, plus bank holidays (plus an extra day after 3 years' service, up to 25 days)Competitive Package Offered - Vitality at Work Business rewards & benefits, Gym Membership, Cycle to Work scheme, Mintago discounts, monthly & quarterly nights out/events, breakfast on Wednesday's, hybrid working (3 days a week in office) Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Job Title: Marine Systems Engineer Location: Portsmouth - Hybrid Role Type: Permanent Salary: £40,000 - £50,000 per annum depending on experience Our client, an established aerospace & defence manufacturing firm in Portsmouth, require an experienced Marine Systems Engineer to join their multi-disciplined team. What the role of the Marine Systems Engineer entails: Some of the main duties of the Marine Systems Engineer will include: This role provides governance and oversight of Engineering decisions that affect Auxiliary Marine Systems The Senior Mechanical Systems Engineer will contribute specialist mechanical engineering knowledge in undertaking a range of engineering change activities in line with Business Processes and Quality Requirements Providing advice and support to the WTA Marine Systems Lead Engineer for their assigned platform, wider WTA Engineering team and other functions Co-ordinating tasked engineering activity ensuring defined objectives are achieved, whilst continually maintaining safety, quality, and service requirements Being responsible for providing mechanical systems engineering capability across a broad set of challenges including root cause analysis, requirements derivation, and technical report writing, to meet the needs of COM internal projects and the customer programmes You will also be exposed to various opportunities to gain experience in working across different platforms and roles elsewhere in the wider warship support function What experience you need to be the successful Marine Systems Engineer: Degree qualified in Mechanical / Marine Engineering and member of a relevant professional body working towards Chartered Engineer status Knowledge of marine systems, in particular fluid systems, power systems, with an understanding of the underlying principles that govern their operation Experience with system analytical and failure analysis techniques An understanding of defence or commercial industry safety and engineering governance processes This really is a fantastic opportunity for a Marine Systems Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
03/10/2025
Full time
Job Title: Marine Systems Engineer Location: Portsmouth - Hybrid Role Type: Permanent Salary: £40,000 - £50,000 per annum depending on experience Our client, an established aerospace & defence manufacturing firm in Portsmouth, require an experienced Marine Systems Engineer to join their multi-disciplined team. What the role of the Marine Systems Engineer entails: Some of the main duties of the Marine Systems Engineer will include: This role provides governance and oversight of Engineering decisions that affect Auxiliary Marine Systems The Senior Mechanical Systems Engineer will contribute specialist mechanical engineering knowledge in undertaking a range of engineering change activities in line with Business Processes and Quality Requirements Providing advice and support to the WTA Marine Systems Lead Engineer for their assigned platform, wider WTA Engineering team and other functions Co-ordinating tasked engineering activity ensuring defined objectives are achieved, whilst continually maintaining safety, quality, and service requirements Being responsible for providing mechanical systems engineering capability across a broad set of challenges including root cause analysis, requirements derivation, and technical report writing, to meet the needs of COM internal projects and the customer programmes You will also be exposed to various opportunities to gain experience in working across different platforms and roles elsewhere in the wider warship support function What experience you need to be the successful Marine Systems Engineer: Degree qualified in Mechanical / Marine Engineering and member of a relevant professional body working towards Chartered Engineer status Knowledge of marine systems, in particular fluid systems, power systems, with an understanding of the underlying principles that govern their operation Experience with system analytical and failure analysis techniques An understanding of defence or commercial industry safety and engineering governance processes This really is a fantastic opportunity for a Marine Systems Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
DevOps Engineer DevOps Engineer required by rapidly growing Google Cloud partner, based in London. As the new DevOps Engineer you will have remit to build out DevOps within clients' organisations, advising customers on DevOps best practice and liaising with customers and project teams throughout the project development lifecycle They are looking for a DevOps Engineer who would like to utilise their skill set in a dynamic, technology-driven, established start-up while being given the opportunity to work on cutting-edge AI and ML solutions spanning multiple industries and with market-leading organisations. The successful DevOps Engineer will benefit from an attractive health and wellbeing package, a personalised development plan to ensure professional goals are achieved, offering a clear roadmap for progression, conference attendance and participation, flexible working hours with the possibility of remote working. The skills a DevOps Engineer will need: 3+ years of experience in the DevOps area or experience as a Software Engineer Programming experience in Python/Java/Go Thorough knowledge of CI/CD tooling Passion for technology and desire to learn A desire to join a diverse team of ML, AI and DevOps enthusiasts Nice to have skills: Prior experience in start-up / scale-up Expertise with containerisation/virtualisation technologies (Terraform/Kubernetes) Experience in implementing SRE Principles Cloud Native Architecture experience, ideally in GCP Prior experience in a client-facing role Understanding of SDN (Software Defined Networking) on GCP This is a truly fantastic opportunity for an experienced DevOps Engineer to shape their future with an exciting company at the heart of Cloud technology. Please get in touch ASAP to discuss this role in detail. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
07/10/2021
Full time
DevOps Engineer DevOps Engineer required by rapidly growing Google Cloud partner, based in London. As the new DevOps Engineer you will have remit to build out DevOps within clients' organisations, advising customers on DevOps best practice and liaising with customers and project teams throughout the project development lifecycle They are looking for a DevOps Engineer who would like to utilise their skill set in a dynamic, technology-driven, established start-up while being given the opportunity to work on cutting-edge AI and ML solutions spanning multiple industries and with market-leading organisations. The successful DevOps Engineer will benefit from an attractive health and wellbeing package, a personalised development plan to ensure professional goals are achieved, offering a clear roadmap for progression, conference attendance and participation, flexible working hours with the possibility of remote working. The skills a DevOps Engineer will need: 3+ years of experience in the DevOps area or experience as a Software Engineer Programming experience in Python/Java/Go Thorough knowledge of CI/CD tooling Passion for technology and desire to learn A desire to join a diverse team of ML, AI and DevOps enthusiasts Nice to have skills: Prior experience in start-up / scale-up Expertise with containerisation/virtualisation technologies (Terraform/Kubernetes) Experience in implementing SRE Principles Cloud Native Architecture experience, ideally in GCP Prior experience in a client-facing role Understanding of SDN (Software Defined Networking) on GCP This is a truly fantastic opportunity for an experienced DevOps Engineer to shape their future with an exciting company at the heart of Cloud technology. Please get in touch ASAP to discuss this role in detail. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Service Desk Analyst Service Desk Analyst required, by a trusted London based provider of ICT support and Infrastructure Services to educational organisations. As the Service Desk Analyst, you will be proficient in responding to queries, running diagnostic programs, isolating problems and determining and implementing solutions quickly and efficiently, while maintaining a high level of customer service at all times. You will be confident building key relationships with internal technical colleagues at client sites and third parties, exceeding the expectations of internal and external customers through the quality of customer service, meeting their needs and demonstrating the added value of the service The successful Service Desk Analyst will preferably hold a qualification in MCSA or MCITP, have experience of working on an IT service Desk or help desk, and ideally come from the Educational ICT sector. It will be an added bonus if you already have enhanced DBS certificates. Your role as Service Desk Analyst will include; Delivering remote support to customers from start to finish. Manage items raised by the IT monitoring system Use a tracking solution for all incoming incidents, manage ticket tracking, routing and email notifications Provide 2nd level support, manage problem resolution and escalation procedures Configure, troubleshoot and maintain a variety of Windows Server OS: 2003 through 2012 R2 essential Set up and troubleshooting all aspects of Active Directory and its associated services (Group Policy, DNS, DFS, DHCP) across different infrastructures Adhering to Service Level Agreements (SLAs) Providing an Intuitive User Experience The required experience of the Service Desk Analyst is: Strong knowledge of Windows OS, 7, 8 and 10 Good understanding of the virtualization concepts with knowledge of VMware and Hyper-V Good understanding of the networking stack,TCP/IP and subnetting Comfortable with a range of backup products, including VM-level solutions; BackupExec, Veeam, AppAssure Knowledge of deployment solutions such as WDS essential. Experience with MDT and/or SCCM high Understanding of managed wireless solutions (Ruckus advantageous), including 802.1X security and guest/BYOD networks Knowledge of mobile devices (iOS, Android) and their integration with Windows networks Experience with Web filtering products - LGFL, Smoothwall, Sonicwall, Websense all beneficial Experience with Sophos Enterprise Console and other managed antivirus systems This is a great opportunity for a Service Desk Analyst to join a business who has a clear mission to be the best in their field, and are experiencing a rapid growth spurt. Apply now or get in touch right away to register your interest and discuss this role in more detail Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
05/10/2021
Full time
Service Desk Analyst Service Desk Analyst required, by a trusted London based provider of ICT support and Infrastructure Services to educational organisations. As the Service Desk Analyst, you will be proficient in responding to queries, running diagnostic programs, isolating problems and determining and implementing solutions quickly and efficiently, while maintaining a high level of customer service at all times. You will be confident building key relationships with internal technical colleagues at client sites and third parties, exceeding the expectations of internal and external customers through the quality of customer service, meeting their needs and demonstrating the added value of the service The successful Service Desk Analyst will preferably hold a qualification in MCSA or MCITP, have experience of working on an IT service Desk or help desk, and ideally come from the Educational ICT sector. It will be an added bonus if you already have enhanced DBS certificates. Your role as Service Desk Analyst will include; Delivering remote support to customers from start to finish. Manage items raised by the IT monitoring system Use a tracking solution for all incoming incidents, manage ticket tracking, routing and email notifications Provide 2nd level support, manage problem resolution and escalation procedures Configure, troubleshoot and maintain a variety of Windows Server OS: 2003 through 2012 R2 essential Set up and troubleshooting all aspects of Active Directory and its associated services (Group Policy, DNS, DFS, DHCP) across different infrastructures Adhering to Service Level Agreements (SLAs) Providing an Intuitive User Experience The required experience of the Service Desk Analyst is: Strong knowledge of Windows OS, 7, 8 and 10 Good understanding of the virtualization concepts with knowledge of VMware and Hyper-V Good understanding of the networking stack,TCP/IP and subnetting Comfortable with a range of backup products, including VM-level solutions; BackupExec, Veeam, AppAssure Knowledge of deployment solutions such as WDS essential. Experience with MDT and/or SCCM high Understanding of managed wireless solutions (Ruckus advantageous), including 802.1X security and guest/BYOD networks Knowledge of mobile devices (iOS, Android) and their integration with Windows networks Experience with Web filtering products - LGFL, Smoothwall, Sonicwall, Websense all beneficial Experience with Sophos Enterprise Console and other managed antivirus systems This is a great opportunity for a Service Desk Analyst to join a business who has a clear mission to be the best in their field, and are experiencing a rapid growth spurt. Apply now or get in touch right away to register your interest and discuss this role in more detail Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Network Engineer Warwickshire Brief Network Engineer needed for a nationwide technology solutions organisation based in Warwickshire who are looking to employ an experienced and well-rounded Network Engineer that takes pride in their work with an in-depth knowledge of network maintenance and 1st/2nd line support. The successful candidate would desirably have a relevant degree - i.e. Computer Science, network Engineering, Computing. What the role entails: Some of the main duties of the Network Engineer will include: Configuring and replacing datacenter equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts. Providing essential scheduled maintenance duties on the NOC. Provide support on-site and on-call when required. Monitor the availability, performance and security of the NOC. What experience you need to be the successful Network Engineer : Windows System Support experience Skills including the use of: LAN/WAN, IP technologies and experience of routing/switching and network monitoring Certifications in either VMware, MS Windows System Support or Cisco are desirable This really is a fantastic opportunity for a Network Engineer to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
14/09/2021
Full time
Network Engineer Warwickshire Brief Network Engineer needed for a nationwide technology solutions organisation based in Warwickshire who are looking to employ an experienced and well-rounded Network Engineer that takes pride in their work with an in-depth knowledge of network maintenance and 1st/2nd line support. The successful candidate would desirably have a relevant degree - i.e. Computer Science, network Engineering, Computing. What the role entails: Some of the main duties of the Network Engineer will include: Configuring and replacing datacenter equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts. Providing essential scheduled maintenance duties on the NOC. Provide support on-site and on-call when required. Monitor the availability, performance and security of the NOC. What experience you need to be the successful Network Engineer : Windows System Support experience Skills including the use of: LAN/WAN, IP technologies and experience of routing/switching and network monitoring Certifications in either VMware, MS Windows System Support or Cisco are desirable This really is a fantastic opportunity for a Network Engineer to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
2nd Line Engineer £23,000 - £28,000 If you have experience working within a service desk, resolving escalated queries then this role could be for you. I am looking for 2nd line engineers to join a busy MSP client of mine to deal with the queries passed on via 1st line support. The type of problems will require you to communicate with customers and inform them of time scales to the solution to be made. The role: Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc. Implement and support disaster recovery solutions. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security. IT support relating to technical issues involving Microsoft's core business applications including cloud applications, as well as virtual environments built on Citrix, Microsoft, and VMware. Identify and diagnose issues and problems Categorise and record reported queries and provide solutions Monitor issues from start to resolution Escalate, if needed, unresolved problems to a higher level of support Provide essential online security advice and support Identify and initiate continual service improvement Adhere and contribute to knowledge creation and maintenance Develop and implement effective processes and procedures to ensure consistent delivery of service and support Essential Skills Required: Virtualisation - VMware and Hyper-v hands on experience VoIP Windows Server Configuration up to WServer 2019 Routers and switches ideally within Cisco Implement and support disaster recovery solutions. Hands on MSP experience Citrix Ability to resolve multiple tickets efficiently Desirable Skills MS-100 AZ-900 A+ Network + CCNA ITiL V4 This is a great role for someone looking to move from 2nd to 3rd line engineer level as the technology exposure you will gain will give you the chance to be proactive. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
14/09/2021
Full time
2nd Line Engineer £23,000 - £28,000 If you have experience working within a service desk, resolving escalated queries then this role could be for you. I am looking for 2nd line engineers to join a busy MSP client of mine to deal with the queries passed on via 1st line support. The type of problems will require you to communicate with customers and inform them of time scales to the solution to be made. The role: Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc. Implement and support disaster recovery solutions. Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security. IT support relating to technical issues involving Microsoft's core business applications including cloud applications, as well as virtual environments built on Citrix, Microsoft, and VMware. Identify and diagnose issues and problems Categorise and record reported queries and provide solutions Monitor issues from start to resolution Escalate, if needed, unresolved problems to a higher level of support Provide essential online security advice and support Identify and initiate continual service improvement Adhere and contribute to knowledge creation and maintenance Develop and implement effective processes and procedures to ensure consistent delivery of service and support Essential Skills Required: Virtualisation - VMware and Hyper-v hands on experience VoIP Windows Server Configuration up to WServer 2019 Routers and switches ideally within Cisco Implement and support disaster recovery solutions. Hands on MSP experience Citrix Ability to resolve multiple tickets efficiently Desirable Skills MS-100 AZ-900 A+ Network + CCNA ITiL V4 This is a great role for someone looking to move from 2nd to 3rd line engineer level as the technology exposure you will gain will give you the chance to be proactive. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Developer - C# .NET JavaScript Bracknell, Berkshire Developer C# .NET is needed for a leading organisation based in Bracknell, Berkshire who are looking to employ an experienced Web Developer C# .NET for the development of their core product and additional Web applications with knowledge of C#, .NET, MVC, JavaScript, HTML, CSS, jQuery, Web API, Azure The successful C#, .NET Web Developer will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including: * Salary: £35,000 - £50,000 per annum DOE * 30 day's annual holiday * Pension Plan * Career Progression * Training * Flexible working from home In order to be the successful C# .NET Web Developer and have a chance to gain such an exciting opportunity you will ideally need to have the following: * Experience in developing web based applications * Good C# .NET * JavaScript * HTML5 & CSS * jQuery * Web API * Entity framework * Full software development lifecycle * Azure - nice to have * Excellent communication and relationship building skills This really is a fantastic opportunity for a C#, .NET Web Developer to make a difference and progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
09/09/2021
Full time
Developer - C# .NET JavaScript Bracknell, Berkshire Developer C# .NET is needed for a leading organisation based in Bracknell, Berkshire who are looking to employ an experienced Web Developer C# .NET for the development of their core product and additional Web applications with knowledge of C#, .NET, MVC, JavaScript, HTML, CSS, jQuery, Web API, Azure The successful C#, .NET Web Developer will want to work for this client not just because it's a great opportunity but also because they will give you a wealth of benefits including: * Salary: £35,000 - £50,000 per annum DOE * 30 day's annual holiday * Pension Plan * Career Progression * Training * Flexible working from home In order to be the successful C# .NET Web Developer and have a chance to gain such an exciting opportunity you will ideally need to have the following: * Experience in developing web based applications * Good C# .NET * JavaScript * HTML5 & CSS * jQuery * Web API * Entity framework * Full software development lifecycle * Azure - nice to have * Excellent communication and relationship building skills This really is a fantastic opportunity for a C#, .NET Web Developer to make a difference and progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Technical Development Manager If you have prior experience leading a Software Development environment then this role could be ideal for you. This position will require you to ensure software development activities are delivered efficiently, on-time and to scope. It will also be about providing leadership and line management to a team of in-house developers and ensures appropriate processes, toolsets and governance are implemented. Principal Responsibilities/Duties Work together with the department head to plan and execute software projects Ensure that development team have appropriate specifications, direction and resources to deliver effectively Ensure career pathways for all team members are mapped out, while selecting and retaining an appropriate balance of skills and experience in the team Deliver plans on schedule and to expectations, working exceptions proactively to minimise slippage or overruns Work with department head and business stakeholders to ensure business outcomes are effectively met by software deliveries in a predictable manner Establish and maintain standards and metrics which are applied across the software development organisation in support of continuous improvement Work with other members of the management team to embed Agile practices and facilitate predictable, rapid delivery of business benefit Willingness/ability to remain hands-on & get into the detail of software deliveries Essential Skills Previous management experience within software development environment Experience building and growing capability within a team, including previous experience of handling employee reviews, consultations, and improvement plans Development experience within a LAMP stack (Linux, Apache, MySQL, PHP) Sprint planning and leadership/delivery Monitoring and reporting on progress to both technical and non-technical audiences Experience in working in an agile development team (scrum) Experience of billing systems (Telecoms, MSP, ICT) Experience of customer management systems Experience with Laravel Process development 3rd party integration and APIs This is a role that will offer the chance to work for a great organisation that can offer you a great long-term career. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
09/09/2021
Full time
Technical Development Manager If you have prior experience leading a Software Development environment then this role could be ideal for you. This position will require you to ensure software development activities are delivered efficiently, on-time and to scope. It will also be about providing leadership and line management to a team of in-house developers and ensures appropriate processes, toolsets and governance are implemented. Principal Responsibilities/Duties Work together with the department head to plan and execute software projects Ensure that development team have appropriate specifications, direction and resources to deliver effectively Ensure career pathways for all team members are mapped out, while selecting and retaining an appropriate balance of skills and experience in the team Deliver plans on schedule and to expectations, working exceptions proactively to minimise slippage or overruns Work with department head and business stakeholders to ensure business outcomes are effectively met by software deliveries in a predictable manner Establish and maintain standards and metrics which are applied across the software development organisation in support of continuous improvement Work with other members of the management team to embed Agile practices and facilitate predictable, rapid delivery of business benefit Willingness/ability to remain hands-on & get into the detail of software deliveries Essential Skills Previous management experience within software development environment Experience building and growing capability within a team, including previous experience of handling employee reviews, consultations, and improvement plans Development experience within a LAMP stack (Linux, Apache, MySQL, PHP) Sprint planning and leadership/delivery Monitoring and reporting on progress to both technical and non-technical audiences Experience in working in an agile development team (scrum) Experience of billing systems (Telecoms, MSP, ICT) Experience of customer management systems Experience with Laravel Process development 3rd party integration and APIs This is a role that will offer the chance to work for a great organisation that can offer you a great long-term career. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
Yes, many employers offer training or junior roles. Focus on building a strong CV with relevant coursework or personal projects.
