Fidelity International

About the OpportunityJob Type: PermanentApplication Deadline: 31 July 2026Title: Digital Employee Experience Insights LeadDepartment: Enterprise Service ManagementLocation: UKReports To: Global Digital Employee Experience LeadLevel: 6 We are proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - worldwide. So, join our team and feel like you are part of something bigger. About your team The Technology function provides IT services to the Fidelity International business globally. These include the development and support of business applications that underpin our revenue, operational, compliance, finance and customer service functions. Enterprise Infrastructure Services are responsible for the day to day running of Fidelity's IT solutions and services. We provide secure, reliable and accessible infrastructure on a global scale enabling employees (and customers), to work flexibly and dynamically whilst feeling supported and secure. Enterprise Service Management (ESM) is responsible for orchestrating the consistent, efficient, and secure delivery of internal services across Technology and other corporate functions. In a financial services organisation - where regulatory scrutiny, operational resilience, and cost efficiency are critical - ESM acts as the connective layer that standardises service delivery, enhances employee experience, reduces risk, and accelerates organisational productivity. About your role The Digital Employee Experience Insights Lead is responsible for shaping and delivering the organisation's DEX Insights strategy, ensuring the organisation has a clear, trusted, and data driven understanding of how digital and technology services impact employees. The role focuses on measuring, analysing, and translating insight on employee productivity, digital friction, wellbeing, engagement, and experience, into governance benchmarks and outcome led improvement plans across the global digital employee experience. Operating within a highly regulated financial services environment, this role ensures that DEX insights are scalable, ethical, and compliant, and that they directly inform digital investment, service improvement, and experience design decisions. Digital Employee Experience Insights Strategy Develop and own a forward looking DEX Insights strategy aligned to business, technology, and people objectives. Define a scalable measurement framework covering experience, productivity, sentiment and operational performance across all employee facing digital and technology services. Benchmark the organisation's digital employee experience against industry standards and emerging best practice. Establish outcome based KPIs and success measures based on experience standards (including XLAs where appropriate). Embed KPIs within the appropriate organisational governance processes and forums and escalated KPI breaches and risks. Feed insights into broader Digital Employee Experience and Enterprise Service Management strategy and planning. Experience Monitoring, Analytics & Insight Use digital experience monitoring, feedback and analytics platforms to gain insight into employee journeys, friction points, and technology performance. Define, track and interpret key experience measures, ensuring insights are meaningful at both global and local levels. Combine qualitative employee feedback with quantitative telemetry and service data to provide a holistic view of the digital employee experience. Proactively identify experience risks and improvement opportunities using insights, channelling these into structured improvement management processes, and prioritised in a data driven way. Communicate and publish DEX metrics and insights to drive accountability for outcomes across teams. Productivity, Wellbeing & Outcome Measurement Assess and articulate the impact of digital experience on employee productivity, efficiency and time to value. Surface indicators of digital friction, cognitive load and wellbeing risk linked to tools, processes and ways of working. Partner with HR, People Analytics and business teams to link DEX insights to engagement, attrition risk and talent outcomes. Tooling, Vendor & Governance Own and manage DEX Insights tooling and platforms, including experience monitoring, feedback and analytics solutions. Manage vendor and internal partner relationships to ensure tools are scalable, cost effective and aligned to the DEX strategy. Work closely with the Enterprise Observability and Monitoring, Service Reporting, Data Services and broader application and service teams, to align services, roadmaps, processes and activities to support the DEX Insights strategy. Deep dive into technical deliveries and blockers, taking a 'hands on' approach where required to support delivery of the Insights strategy. Ensure ethical, secure and compliant use of employee data in line with regulatory, privacy, and risk and other governance requirements. Stakeholder Engagement & Thought Leadership Lead global virtual and project teams to deliver the DEX Insights strategy and initiatives. Build strong relationships across Technology, HR, Operations, Communications, Finance, Risk and Business Units to drive aligned, insight led outcomes. Act as the voice of the employee, championing real employee needs and experiences in day to day interactions and within formal project structures. Provide thought leadership for DEX insights, building skills and a data driven DEX focused culture across relevant areas of the organisation. Communicate DEX insights, trends and outcomes clearly to senior leadership, translating data into compelling narratives, actions and accountability. Planning, Decision Making & Scope Making & Scope Plan across a 12-24 month horizon, aligning DEX insight outcomes to Fidelity's strategic direction. Resolve moderate to complex problems requiring conceptual thinking, judgement and risk assessment. Make decisions that influence cross functional priorities and delivery timelines, escalating only when thresholds are exceeded. Success Measures Clear, trusted view of global Digital Employee Experience health and trends. Demonstrable link between DEX improvements and productivity, wellbeing and engagement outcomes. Improved prioritisation and ROI of digital experience investments. Increased confidence from senior leaders in insight led decision making. About you Proven experience leading digital workplace, employee experience, people insights or experience management analytics initiatives. Strong understanding of experience measurement, digital channels, modern workplace technologies and analytics platforms. Demonstrated ability to translate complex data into actionable insight. Data driven mindset with strong stakeholder management and communication skills. Knowledge of governance, risk and regulatory requirements within complex organisations.

Fidelity International in the UK is seeking a Digital Employee Experience Insights Lead to shape and deliver the DEX Insights strategy, ensuring we measure how digital and technology services impact employees. You will define a scalable framework, align it to business and people objectives, and establish KPIs and XLAs where appropriate. You will lead global virtual and project teams, publish insights to senior leaders, and partner with HR, Operations, and IT to translate data into action that

Fidelity International in the UK is seeking an experienced Privileged Access Management Architect to define and lead the PAM strategy, architecture, and designs across on-premises and cloud environments. You will work with security, infrastructure, and risk stakeholders to embed PAM controls, align with Zero Trust and enterprise identity strategies, and guide implementations of CyberArk or similar platforms.

Privileged Access Management Architect申请locations: Kingswood Fields Officetime type: Full timeposted on: 今天发布time left to apply: 结束日期:2026年7月23日 (申请时间还剩 13 天)job requisition id: J68448# About the Opportunity Job Type: PermanentApplication Deadline: 23 July 2026 Title Privileged Access Management (PAM) Architect Department Enterprise Identity Location UK Reports To Enterprise Identity Director Level 5We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together-and supporting each other-all over the world. So, join our team and feel like you're part of something bigger.Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments during the recruitment process and beyond. About your team The Enterprise Identity team defines and delivers identity and access capabilities that protect the organisation from cyber risk while enabling secure, seamless access across business services and platforms. About your role As a Privileged Access Management (PAM) Architect, you will define and lead the organisation's PAM strategy, architecture, and solution designs to reduce cyber risk associated with privileged identities. You will act as the subject-matter expert, providing architectural leadership across PAM platforms, integrations, and operating models.Working closely with security, infrastructure, cloud, and risk stakeholders, you will ensure PAM controls are consistently embedded across on-premises, cloud, and SaaS environments. The role combines strategic direction with hands-on architectural design, balancing security, usability, and operational efficiency. You will also provide oversight for PAM implementations and ensure alignment with Zero Trust and enterprise identity strategies. About you You are an experienced identity security architect with strong expertise in Privileged Access Management and proven experience designing enterprise-scale PAM solutions. You have hands-on architectural experience with CyberArk (self-hosted or SaaS) or similar platforms, and a strong understanding of Active Directory, Entra ID, and cloud environments such as AWS and Azure.You take a pragmatic, structured approach and can confidently influence stakeholders while bridging strategy and detailed technical design. Feel rewarded For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work-finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.For more about our work, our approach to dynamic working, and how you could build your future here, visit an international financial services organisation, we are in-scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or PRA, and their Individual Conduct Rules (COCON) apply. Training will be provided.For more about our work, our approach to dynamic working and how you could build your future here, visit As an international financial services organisation, we are in-scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.

Fidelity International is seeking a Technical Specialist - Detection, Engineering and Automation at its Kingswood office. This role is pivotal for enhancing our Cyber Defense Operations by building and maintaining security tooling and detection capabilities. You will work with various technologies, including SIEM and EDR. A strong background in detection engineering and automation is preferred. The company offers a comprehensive benefits package and supports flexible working arrangements.

Technical Specialist - Detection, Engineering and Automation申请locations: Kingswood Fields Officetime type: Full timeposted on: 今天发布time left to apply: 结束日期:2026年7月31日 (申请时间还剩 30+ 天)job requisition id: J67604# About the Opportunity Job Type: PermanentApplication Deadline: 31 July 2026 Job Description Title Technical Specialist -Detection, Engineering and Automation Department FIL - Global Cybersecurity Operations Location Kingswood, Surrey Reports To Senior Manager - Detection, Engineering and Automation Level 4 We share a commitment to making things better for clients and each other. We continually explore new technology and different ways of working to put our clients first. So bring your boldest ideas to our Cyber Defense Operations team and feel like you're making progress. About your team Technology function across FIL is responsible for all global aspects of Technology, Digital, Cybersecurity, and Innovation. Fidelity is a value-driven, customer-obsessed organization and in Technology we are fortunate to play a direct role in helping our clients with one of the most important aspects of their lives - their financial well-being. Within the Technology function is our Global Cyber & Information Security (GCIS) that operates enterprise security services and controls. These are designed to mitigate Cyber and Information Security risks ensuring that Fidelity's business operates securely. The Technical Cybersecurity teams monitor both the internal and external threat environment, responding to security alerts and events in close to real time, as well as providing security assurance and access management services across the enterprise technology and business environment. Our global innovative Cyber Defence Operations team sits within GCIS and provides proactive, cutting-edge solutions to protect clients' digital assets and infrastructure against evolving cyber threats. The Detection Engineering & Automation team within our Global Cybersecurity Operations focuses on the development of automated detection capabilities to reduce manual effort of the Global Cybersecurity Operations team freeing up time to focus on real cyber threats. They ensure that security controls are performing effectively and efficiently and that they are feeding into automation technologies allowing the organisation to make intelligent correlated decisions. About your role The Detection Engineering & Automation Specialist plays a critical hands on role in strengthening the Global Cybersecurity Operations capability by building, maintaining and enhancing the security tooling that underpins our detection and response functions. The ideal candidate will work deeply across technologies including SIEM, SOAR, EDR, email security and cloud security platforms, contributing engineering expertise to ensure these controls operate effectively and deliver high quality telemetry. You will be responsible for developing and improving detections, building CI/CD pipelines, onboarding new log sources, implementing automation and supporting technical investigations during security incidents. The ideal candidate has experience using a wide range of security technologies to enhance detection coverage, streamline analyst workflows and support the ongoing maintenance and optimisation of critical security controls. This role is essential in supporting engineering maturity and ensuring our cyber defence capabilities remain modern, integrated and responsive to evolving threats. About you Key Responsibilities The Detection, Automation and Engineering Specialist will be responsible to: Build, maintain and enhance security detections using Sentinel as Code, ensuring accurate and high quality analytics. Develop and maintain CI/CD pipelines to automate deployment of detections, automation playbooks and configuration updates. Engineer and optimise SOAR automation and integrations to reduce manual analyst workload and streamline response processes. Onboard high value security logs into the SIEM from the backlog, ensuring quality, normalisation and integration into detection logic. Support SOC and CIRT during incidents by providing engineering expertise, rapid telemetry onboarding, and timely detection and automation enhancements. Maintain and improve security controls across SIEM, SOAR, EDR, email security and network detection tooling. Assess and implement tool updates, new features and product enhancements, ensuring their secure and effective adoption across the environment. Manage tooling related incidents with vendors and internal teams, ensuring business impact is known, communicated and minimised. Work with global engineering teams to deliver high priority backlog items and operational improvements. Collaborate with front line analysts to identify quick win improvements for detections, automation and tooling integrations. Produce clear documentation, reporting and quality checks to support engineering delivery and continuous improvement. Experience and Skills Required At least 4 years of experience working in a Detection Engineering function, or a combination of Detection Engineering and hands on engineering responsibilities within a SOC environment. Experience focusing on automation, engineering maturity and continuous improvement within security operations. Experience managing and maintaining security tools within a global environment, preferably within Financial Services. Hands on experience developing detections in Microsoft Sentinel, including strong KQL and detection as code practices. Proven ability to build and maintain CI/CD pipelines (Azure DevOps, GitHub Actions) for detection, automation and configuration deployments. Experience onboarding and operationalising new log sources into a SIEM, ensuring data quality, enrichment and alignment with detection logic. Practical experience engineering SIEM, SOAR or EDR platforms and improving their operational effectiveness. Experience supporting security incidents from an engineering perspective by enabling telemetry, building detections and enhancing automation under time pressure. Strong experience with cloud platforms, particularly AWS and Azure, including their native security telemetry and integrations. Experience with email security solutions (such as Proofpoint, Microsoft Defender for Office 365, or equivalent), with a solid understanding of how email telemetry can be used in detection engineering. Strong scripting skills (PowerShell, Python, Bash or JavaScript) for automation, integration and tooling improvements. Familiarity with YAML/JSON, IaC principles and modern automation frameworks. Knowledge of Azure and/or AWS cloud environments and their native security telemetry. Strong communication skills with the ability to take technical feedback from SOC/CIRT and translate it into meaningful engineering improvements. Analytical mindset with a passion for cybersecurity, process improvement and challenging inefficient workflows. Preferred Certifications: Microsoft SC 200, AZ 500, AWS Security Specialty, CySA+, SSCP, OSCP. Feel rewarded For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit For more about our work, our approach to dynamic working and how you could build your future here, visit As an international financial services organisation, we are in-scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.

Job Opportunity Technical Specialist - Detection, Engineering and Automation Department FIL - Global Cybersecurity Operations Location: Kingswood, Surrey Reports To: Senior Manager - Detection, Engineering and Automation Level: 4 Job Type: Permanent Application Deadline: 31 July 2026 About the Team Technology function across FIL is responsible for all global aspects of Technology, Digital, Cybersecurity and Innovation. Fidelity is a value driven, customer obsessed organization and in Technology we play a direct role in helping clients with one of the most important aspects of their lives - their financial well being. Within the Technology function is GCIS (Global Cyber & Information Security) that operates enterprise security services and controls. These are designed to mitigate Cyber and Information Security risks ensuring that Fidelity's business operates securely. The Technical Cybersecurity teams monitor both the internal and external threat environment, respond to security alerts and events in close to real time, and provide security assurance and access management services across the enterprise technology and business environment. Our global innovative Cyber Defence Operations team sits within GCIS and provides proactive, cutting edge solutions to protect clients' digital assets and infrastructure against evolving cyber threats. The Detection Engineering & Automation team within Global Cybersecurity Operations focuses on the development of automated detection capabilities to reduce manual effort of the Global Cybersecurity Operations team, freeing up time to focus on real cyber threats. They ensure that security controls are performing effectively and efficiently, feeding into automation technologies and allowing the organisation to make intelligent correlated decisions. About Your Role The Detection Engineering & Automation Specialist plays a critical hands on role in strengthening the Global Cybersecurity Operations capability by building, maintaining and enhancing the security tooling that underpins our detection and response functions. The ideal candidate will work deeply across technologies including SIEM, SOAR, EDR, email security and cloud security platforms, contributing engineering expertise to ensure these controls operate effectively and deliver high quality telemetry. You will be responsible for developing and improving detections, building CI/CD pipelines, onboarding new log sources, implementing automation and supporting technical investigations during security incidents. Key Responsibilities Build, maintain and enhance security detections using Sentinel as Code, ensuring accurate and high quality analytics. Develop and maintain CI/CD pipelines to automate deployment of detections, automation playbooks and configuration updates. Engineer and optimise SOAR automation and integrations to reduce manual analyst workload and streamline response processes. Onboard high value security logs into the SIEM from the backlog, ensuring quality, normalisation and integration into detection logic. Support SOC and CIRT during incidents by providing engineering expertise, rapid telemetry onboarding, and timely detection and automation enhancements. Maintain and improve security controls across SIEM, SOAR, EDR, email security and network detection tooling. Assess and implement tool updates, new features and product enhancements, ensuring their secure and effective adoption across the environment. Manage tooling related incidents with vendors and internal teams, ensuring business impact is known, communicated and minimised. Work with global engineering teams to deliver high priority backlog items and operational improvements. Collaborate with front line analysts to identify quick win improvements for detections, automation and tooling integrations. Produce clear documentation, reporting and quality checks to support engineering delivery and continuous improvement. Experience and Skills Required At least 4 years of experience working in a Detection Engineering function, or a combination of Detection Engineering and hands on engineering responsibilities within a SOC environment. Experience focusing on automation, engineering maturity and continuous improvement within security operations. Experience managing and maintaining security tools within a global environment, preferably within Financial Services. Hands on experience developing detections in Microsoft Sentinel, including strong KQL and detection as code practices. Proven ability to build and maintain CI/CD pipelines (Azure DevOps, GitHub Actions) for detection, automation and configuration deployments. Experience onboarding and operationalising new log sources into a SIEM, ensuring data quality, enrichment and alignment with detection logic. Practical experience engineering SIEM, SOAR or EDR platforms and improving their operational effectiveness. Experience supporting security incidents from an engineering perspective by enabling telemetry, building detections and enhancing automation under time pressure. Strong experience with cloud platforms, particularly AWS and Azure, including their native security telemetry and integrations. Experience with email security solutions (such as Proofpoint, Microsoft Defender for Office 365, or equivalent), with a solid understanding of how email telemetry can be used in detection engineering. Strong scripting skills (PowerShell, Python, Bash or JavaScript) for automation, integration and tooling improvements. Familiarity with YAML/JSON, IaC principles and modern automation frameworks. Knowledge of Azure and/or AWS cloud environments and their native security telemetry. Strong communication skills with the ability to take technical feedback from SOC/CIRT and translate it into meaningful engineering improvements. Analytical mindset with a passion for cybersecurity, process improvement and challenging inefficient workflows. Preferred Certifications Microsoft SC 200 AZ 500 AWS Security Specialty CySA+ SSCP OSCP Benefits We'll offer a comprehensive benefits package to support your wellbeing and development. We also provide flexible working arrangements to help you find a balance that works for everyone. Regulatory Information As an international financial services organisation, we are in scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.

Fidelity International is looking for a Technical Specialist in Detection Engineering within their Global Cybersecurity Operations team. This permanent position in Kingswood, Surrey, focuses on enhancing security tooling to improve detection and response capabilities. The role requires hands-on experience in detection engineering, automation, and cloud platforms. The ideal candidate will develop and maintain CI/CD pipelines while actively supporting technical investigations during security incidents.