Unum
Crawley, Sussex
Head of New Product Development At Unum Aircraft Seating, we're redefining business class with smart, adaptable seating designed for comfort, reliability, and on time delivery. Culture matters to us. We're looking for thoughtful, respectful team players who lead with integrity, collaborate openly, and help create a positive environment for everyone. As Unum enters an exciting phase of growth, we are seeking a Head of New Product Development to shape and drive the creation of innovative aircraft seating solutions. This role will play a pivotal part in transforming ideas into certified products, leading cross functional teams, and ensuring new developments deliver exceptional value for both customers and the business. What you'll do Lead the end to end New Product Development (NPD) strategy from concept through to certification and entry into service. Drive innovation across aircraft seating products, balancing passenger experience, manufacturability, certification, and commercial objectives. Build, lead, and inspire a high performing multidisciplinary NPD team across engineering, design, and programme delivery. Own the product development roadmap and ensure alignment with company growth objectives and customer requirements. Work cross functionally with Engineering, Commercial, Supply Chain, Manufacturing, and Certification teams to successfully deliver programmes. Create a culture of accountability, collaboration, creativity, and continuous improvement. Oversee product lifecycle management, ensuring projects are delivered on time, within budget, and to the highest quality standards. Lead technical and strategic decision making across new product initiatives, managing risks, trade offs, and priorities. Ensure all products meet stringent aerospace certification and regulatory requirements. Drive efficient NPD processes that balance innovation, speed, compliance, and operational excellence. Develop strong relationships with customers, suppliers, and external partners to support programme success and future innovation. Introduce and monitor KPIs to track development performance, product quality, cost, and delivery reliability. Champion innovation in materials, mechanisms, sustainability, and passenger comfort. What we're looking for Proven leadership experience within New Product Development, ideally in aerospace or another highly regulated industry. Strong track record of delivering complex products through full lifecycle development (NPD/NPI). Experience leading multidisciplinary teams in fast paced, growth focused environments. Deep understanding of product development, manufacturing, certification, and programme delivery. Strong commercial and customer mindset with the ability to balance innovation and business objectives. Ability to operate strategically while remaining close enough to support technical decision making. Excellent communication and stakeholder management skills. Passion for innovation, continuous improvement, and building high performing teams. Nice to have Aircraft seating or cabin interiors experience. Familiarity with CAD tools (e.g., SolidWorks). Experience with testing, validation, and certification processes. Exposure to lean, agile, or startup style environments. Competitive salary and benefits including 25 days holiday + bank holidays. 1pm finish on Fridays. Pension scheme. Electric car & cycle to work schemes. Employee discounts. Ready to lead the future of aircraft seating innovation? Apply now - we'd love to hear from you. Unum Aircraft Seating is an equal opportunities employer. We are committed to creating an inclusive environment where diversity is valued and respected. We encourage applications from all suitably qualified individuals regardless of background. All applicants must have the right to work in the UK. Proof of eligibility will be required prior to commencing employment. At Unum, we're dedicated to creating a welcoming environment for all applicants and a first class candidate experience. If you require any reasonable adjustments during your interview process, please let us know.
Head of New Product Development At Unum Aircraft Seating, we're redefining business class with smart, adaptable seating designed for comfort, reliability, and on time delivery. Culture matters to us. We're looking for thoughtful, respectful team players who lead with integrity, collaborate openly, and help create a positive environment for everyone. As Unum enters an exciting phase of growth, we are seeking a Head of New Product Development to shape and drive the creation of innovative aircraft seating solutions. This role will play a pivotal part in transforming ideas into certified products, leading cross functional teams, and ensuring new developments deliver exceptional value for both customers and the business. What you'll do Lead the end to end New Product Development (NPD) strategy from concept through to certification and entry into service. Drive innovation across aircraft seating products, balancing passenger experience, manufacturability, certification, and commercial objectives. Build, lead, and inspire a high performing multidisciplinary NPD team across engineering, design, and programme delivery. Own the product development roadmap and ensure alignment with company growth objectives and customer requirements. Work cross functionally with Engineering, Commercial, Supply Chain, Manufacturing, and Certification teams to successfully deliver programmes. Create a culture of accountability, collaboration, creativity, and continuous improvement. Oversee product lifecycle management, ensuring projects are delivered on time, within budget, and to the highest quality standards. Lead technical and strategic decision making across new product initiatives, managing risks, trade offs, and priorities. Ensure all products meet stringent aerospace certification and regulatory requirements. Drive efficient NPD processes that balance innovation, speed, compliance, and operational excellence. Develop strong relationships with customers, suppliers, and external partners to support programme success and future innovation. Introduce and monitor KPIs to track development performance, product quality, cost, and delivery reliability. Champion innovation in materials, mechanisms, sustainability, and passenger comfort. What we're looking for Proven leadership experience within New Product Development, ideally in aerospace or another highly regulated industry. Strong track record of delivering complex products through full lifecycle development (NPD/NPI). Experience leading multidisciplinary teams in fast paced, growth focused environments. Deep understanding of product development, manufacturing, certification, and programme delivery. Strong commercial and customer mindset with the ability to balance innovation and business objectives. Ability to operate strategically while remaining close enough to support technical decision making. Excellent communication and stakeholder management skills. Passion for innovation, continuous improvement, and building high performing teams. Nice to have Aircraft seating or cabin interiors experience. Familiarity with CAD tools (e.g., SolidWorks). Experience with testing, validation, and certification processes. Exposure to lean, agile, or startup style environments. Competitive salary and benefits including 25 days holiday + bank holidays. 1pm finish on Fridays. Pension scheme. Electric car & cycle to work schemes. Employee discounts. Ready to lead the future of aircraft seating innovation? Apply now - we'd love to hear from you. Unum Aircraft Seating is an equal opportunities employer. We are committed to creating an inclusive environment where diversity is valued and respected. We encourage applications from all suitably qualified individuals regardless of background. All applicants must have the right to work in the UK. Proof of eligibility will be required prior to commencing employment. At Unum, we're dedicated to creating a welcoming environment for all applicants and a first class candidate experience. If you require any reasonable adjustments during your interview process, please let us know.
Unum
Basingstoke, Hampshire
Service Delivery ManagerSkip to main content Delivery Manager page is loaded Service Delivery ManagerApplylocations: Basingstoke, Hampshire, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 7, 2026 (18 days left to apply)job requisition id: 834729Job Posting End Date: June 06 Who are we? We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive. The role What will you be doing? 13 Service Delivery Manager Hybrid -Basingstoke or Dorking 3 days a week minimum 12-month Fixed Term Contract (maternity cover) What will you bring? We are looking for a Service Delivery Manager to act as a key liaison between IT functions and the business, ensuring the successful delivery of service across our organisation. You'll be a strong and credible technical subject matter expert, providing technical input within their area of responsibility and supporting project delivery.Key Responsibilities:• Maintain exceptional service support across internal IT teams and external third party suppliers. • Ensure all service partners meet business needs and operate in line with published service expectations. • Oversee service support and delivery processes to enable a seamless customer experience. • Thrive in problem solving and demonstrate confidence working with ambiguity. • Drive improvements through to full resolution with persistence and ownership. • Manage and influence a wide range of stakeholders effectively. • Monitor and manage service levels and supplier performance. • Apply strong service reporting disciplines, including service management reporting and post incident reviews. • Champion continuous improvement across all service support and delivery areas.Please note internally this role is titled Senior IT Service Manager In this role you can expect: Generous Bonus Private Medical Insurance DC pension scheme Life, medical and income Insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Salary sacrifice electric car scheme with free on-site electric chargers. Why join us? At Unum, we've created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.As a part of our commitment to creating an inclusive workplace, we actively encourage applications from those with disabilities and those with long-term health conditions.If you meet the essential criteria for the role and choose to opt in to the scheme during your application, you will be offered an interview under the Disability Confident Scheme. If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to . We are proud to be a Disability Confident Employer. Company:Unum UK
Service Delivery ManagerSkip to main content Delivery Manager page is loaded Service Delivery ManagerApplylocations: Basingstoke, Hampshire, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 7, 2026 (18 days left to apply)job requisition id: 834729Job Posting End Date: June 06 Who are we? We're a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we're on a collective mission to help the working world thrive. The role What will you be doing? 13 Service Delivery Manager Hybrid -Basingstoke or Dorking 3 days a week minimum 12-month Fixed Term Contract (maternity cover) What will you bring? We are looking for a Service Delivery Manager to act as a key liaison between IT functions and the business, ensuring the successful delivery of service across our organisation. You'll be a strong and credible technical subject matter expert, providing technical input within their area of responsibility and supporting project delivery.Key Responsibilities:• Maintain exceptional service support across internal IT teams and external third party suppliers. • Ensure all service partners meet business needs and operate in line with published service expectations. • Oversee service support and delivery processes to enable a seamless customer experience. • Thrive in problem solving and demonstrate confidence working with ambiguity. • Drive improvements through to full resolution with persistence and ownership. • Manage and influence a wide range of stakeholders effectively. • Monitor and manage service levels and supplier performance. • Apply strong service reporting disciplines, including service management reporting and post incident reviews. • Champion continuous improvement across all service support and delivery areas.Please note internally this role is titled Senior IT Service Manager In this role you can expect: Generous Bonus Private Medical Insurance DC pension scheme Life, medical and income Insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Salary sacrifice electric car scheme with free on-site electric chargers. Why join us? At Unum, we've created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.As a part of our commitment to creating an inclusive workplace, we actively encourage applications from those with disabilities and those with long-term health conditions.If you meet the essential criteria for the role and choose to opt in to the scheme during your application, you will be offered an interview under the Disability Confident Scheme. If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to . We are proud to be a Disability Confident Employer. Company:Unum UK