Daniel Owen Ltd

Job Title: Repairs Data Analyst Contract Type: 12-Month Fixed-Term Contract Location: North London Salary: Up to 47,000 per annum Sector: Social Housing About the Role We are working with a leading social housing provider in North London to recruit an experienced Repairs Data Analyst for a 12-month fixed-term contract. This is a critical role within the property services team, focusing on driving performance improvements and service delivery through high-quality data analysis and reporting. As a Repairs Data Analyst, you will provide detailed insights into the organisation's responsive repairs and voids services. Your analysis will support operational teams, inform strategic decision-making, and help shape service improvements across housing stock. Key Responsibilities Analyse and interpret data relating to repairs, maintenance, and voids performance Develop, maintain, and improve reports and dashboards (e.g., Power BI, Excel) to monitor KPIs, contractor performance, and service delivery Work closely with property services, asset management, and IT teams to ensure data integrity and accuracy Identify trends, patterns, and anomalies in repairs data to inform decision-making and highlight areas for improvement Support service reviews, audits, and compliance reporting with timely and accurate data Provide insights to improve value for money and customer satisfaction Assist in the implementation of data-driven solutions and system improvements Skills & Experience Required Proven experience as a Data Analyst, ideally within social housing or property services Strong technical skills in Excel, SQL, and business intelligence tools (Power BI essential) Good understanding of repairs and maintenance workflows in a social housing context Ability to translate complex data into meaningful insights for non-technical stakeholders High attention to detail and strong problem-solving skills Experience working with housing management systems (e.g., Northgate, Orchard, Civica) is desirable Excellent communication and stakeholder engagement skills What's on Offer Competitive salary up to 47,000 per annum 12-month fixed-term contract with potential for extension Opportunity to make a tangible impact on services for residents Collaborative team environment within a mission-driven organisation How to Apply If you're a skilled analyst with experience in housing repairs data and are looking for your next challenge in a values-led organisation, we'd love to hear from you. Apply today to find out more.

Business Data Analyst - Repairs (Social Housing) Location: North London Salary: 47,000 per annum Contract: Permanent We're hiring a Business Data Analyst to support repairs and maintenance performance in a social housing environment. You'll analyse operational and financial data (repairs, voids, SOR usage), build clear reports/dashboards, and provide insights that improve service, cost control, and customer outcomes. Key responsibilities: Analyse large data sets covering responsive repairs, voids and planned maintenance. Track KPIs, budgets and Schedule of Rates (SOR) usage; highlight variances and trends. Build and maintain reports/dashboards (e.g., Excel, Power BI/Tableau) for managers and stakeholders. Provide insight for contractor performance reviews and contract governance. Support budgeting and forecasting with spend analysis and projections. Ensure data quality across housing/contractor systems; reconcile and cleanse data as needed. Prepare regular management packs and ad-hoc analysis with clear, actionable recommendations. Collaborate with repairs operations, finance and asset teams to drive continuous improvement. Requirements: Experience as a Business/Data Analyst in social housing, property maintenance or facilities management. Strong understanding of repairs operations, work orders, SOR codes and cost drivers. Advanced Excel skills; experience with data visualisation tools (Power BI or Tableau). Confident working with housing/contractor systems (e.g., Northgate, DRS, Dynamics or similar). Strong analytical, problem-solving and data-cleansing skills with high attention to detail. Clear communicator able to present complex findings to non-technical audiences. Knowledge of KPI frameworks, performance reporting and budget monitoring. Degree or relevant qualification in data, business or a related field preferred. What's on offer: 47,000 per annum, permanent. North London base with potential hybrid working. Impactful role improving value for money and resident outcomes. Supportive team with professional development opportunities. If you're a data-driven analyst who knows repairs, SOR and budgets, and you want to make a measurable difference in social housing, we'd like to hear from you.