Role Overview The DMS Technician plays a critical role in ensuring the integrity, accessibility, and security of the organization's digital documentation. This position is responsible for administering and optimizing the Document Management System (DMS) to support efficient workflows and compliance with regulatory standards. You will act as the primary point of contact for all DMS-related issues, providing technical expertise and user support across the business. The role involves configuring system settings, managing permissions, and troubleshooting complex problems to maintain seamless document operations. This is a hands-on role requiring strong problem-solving skills, attention to detail, and the ability to deliver outstanding customer service. You will also contribute to continuous improvement initiatives, including data migrations, and integration projects. Key Responsibilities: Support and maintain the Work 10 client. Manage users, groups, and applications within IMCC. Oversee third-party iManage integrated applications. Perform housekeeping and data management for iManage Work and iManage Share. Manage data imports and exports for lateral movers. Support Business and Service Desk upskilling. Suggest improvements within the DMS ecosystem. Liaise with external support vendors. Implement and maintain information barriers. Facilitate reporting where appropriate. Key Skills & Experience In-depth knowledge of the Work 10 client Strong troubleshooting experience Knowledge of Microsoft 365, Teams, and SharePoint Experience with Active Directory and Azure cloud services Confident with Incident and Problem Management Outstanding customer service skills Experience with data migration tools (Importers/Exporters) Ability to work within ITIL framework Foundational knowledge of iManage Work Server, Preview Server, and RAVN Experience with an Information barrier solution, preferably Intapp Walls Experience with Litera tools, specifically Litera CAM Awareness of the iManage REST API and its application Who are we looking for? We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us. What do we offer? You can be yourself: It takes everyone to make us who we are. We're a culture of diverse perspectives, with each of us making unique contributions that make us better together. In the office or WFH? : We think the best balance is more time in the office than at home, so we operate a 60:40 rule. Beyond salary : We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits Fieldfisher. Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and parking nearby. Nurturing your talent: T ake a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely. Funnel your interests : You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives. Inclusion is not exclusive: If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated. We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need.
19/11/2025
Seasonal
Role Overview The DMS Technician plays a critical role in ensuring the integrity, accessibility, and security of the organization's digital documentation. This position is responsible for administering and optimizing the Document Management System (DMS) to support efficient workflows and compliance with regulatory standards. You will act as the primary point of contact for all DMS-related issues, providing technical expertise and user support across the business. The role involves configuring system settings, managing permissions, and troubleshooting complex problems to maintain seamless document operations. This is a hands-on role requiring strong problem-solving skills, attention to detail, and the ability to deliver outstanding customer service. You will also contribute to continuous improvement initiatives, including data migrations, and integration projects. Key Responsibilities: Support and maintain the Work 10 client. Manage users, groups, and applications within IMCC. Oversee third-party iManage integrated applications. Perform housekeeping and data management for iManage Work and iManage Share. Manage data imports and exports for lateral movers. Support Business and Service Desk upskilling. Suggest improvements within the DMS ecosystem. Liaise with external support vendors. Implement and maintain information barriers. Facilitate reporting where appropriate. Key Skills & Experience In-depth knowledge of the Work 10 client Strong troubleshooting experience Knowledge of Microsoft 365, Teams, and SharePoint Experience with Active Directory and Azure cloud services Confident with Incident and Problem Management Outstanding customer service skills Experience with data migration tools (Importers/Exporters) Ability to work within ITIL framework Foundational knowledge of iManage Work Server, Preview Server, and RAVN Experience with an Information barrier solution, preferably Intapp Walls Experience with Litera tools, specifically Litera CAM Awareness of the iManage REST API and its application Who are we looking for? We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us. What do we offer? You can be yourself: It takes everyone to make us who we are. We're a culture of diverse perspectives, with each of us making unique contributions that make us better together. In the office or WFH? : We think the best balance is more time in the office than at home, so we operate a 60:40 rule. Beyond salary : We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits Fieldfisher. Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and parking nearby. Nurturing your talent: T ake a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely. Funnel your interests : You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives. Inclusion is not exclusive: If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated. We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need.
The Vacancy The role of the IT Infrastructure Services Manager is to manage the IT Infrastructure Services team and to ensure the firm's diverse technical operations are managed effectively. The services include, but are not limited to hardware, software, networking and network security in both physical and virtual environments. The main objective is to ensure all services and systems are resilient, secure and always available to our colleagues with maximum availability. This role reports directly to the Head of IT Cloud & Infrastructure, has direct reports and will also need to work closely with other technical and project teams. Inclusiveness and Diversity At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes. Should you have any accessibility requirements, please contact a member of Fieldfisher's Recruitment Team who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process. A bit about the role Developing, plan, build and optimize IT Infrastructure in accordance with Industry standards and compliance policies such as ISO 27001 and Cyber Essentials Plus. Manage data centres and network service providers to comply with security/compliance policies. Manage Azure Subscriptions, and planning ensuring billing closely monitored Maintain accurate and up-to-date inventory of hardware and software assets, ensuring these are under support and licenced. Continuously assess and remediate vulnerabilities in the IT infrastructure to minimize the window of opportunity for attackers. Manage and cultivate high-performing teams across Cloud & Platform, Modern User Workspace and IT-Networking, investing the time to ensure efficient team utilisation and productivity. Reporting on all projects within the infrastructure team highlighting risk, budget discrepancies and successes. Monitor and report on IT system availability and application performance against metrics and performance standards. Liaising with team members to ensure that problem management is completed effectively and in conjunction with the Problem Manager. Create, manage and ensure Infrastructure budgets are adhered to and expenditure is optimised and reduced with a particular focus on SaaS and cloud service costs Create and maintain accurate documentation in relation to the infrastructure, in particular the WAN and LAN design, firewall configuration, and any specific application design and configuration Manage IT vendors, ensuring adherence to agreed KPIs and SLAs, and escalate issues as necessary. Contribute to the drive of automation and continuous improvement of services and support, and maximizing value of existing tools and technologies Ensuring server templates and images follow best-practice and adhere to security baselines Ensure regular service delivery meetings are held, act as a key escalation point within the firm and feed into contract negotiation for renewed and enhanced services A bit about you The ideal candidate will have a proven background in information technology and will possess the following skills and experience: Minimum of five years' experience of managing IT Systems and IT Technicians, ideally managing remote teams across multiple locations Extensive experience in managing complex IT infrastructures, including LAN, WAN, and cloud-based networks Extensive knowledge of core IT services such as servers and networking, backup and recovery, security solutions, applications and end user computing Extensive practical experience of Windows Server and Azure AD, M365, Exchange, and VMWare vSphere/ESX. Citrix experience would be an advantage Experience of working within an ITIL framework, ideally certified at a minimum or ITIL Foundation Version 3 Experience of security and governance frameworks Experience of coaching and developing a team or other colleagues Proven experience of managing complex technical projects Previous experience in creating and delivering technical roadmaps Strong leadership and management skills, including experience managing remote teams Excellent communication skills and the ability to work collaboratively with stakeholders, vendors, and team members. Ability and willingness to travel as required ensuring project success Highly focused attention to detail. Flexible and adaptable
19/11/2025
Full time
The Vacancy The role of the IT Infrastructure Services Manager is to manage the IT Infrastructure Services team and to ensure the firm's diverse technical operations are managed effectively. The services include, but are not limited to hardware, software, networking and network security in both physical and virtual environments. The main objective is to ensure all services and systems are resilient, secure and always available to our colleagues with maximum availability. This role reports directly to the Head of IT Cloud & Infrastructure, has direct reports and will also need to work closely with other technical and project teams. Inclusiveness and Diversity At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes. Should you have any accessibility requirements, please contact a member of Fieldfisher's Recruitment Team who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process. A bit about the role Developing, plan, build and optimize IT Infrastructure in accordance with Industry standards and compliance policies such as ISO 27001 and Cyber Essentials Plus. Manage data centres and network service providers to comply with security/compliance policies. Manage Azure Subscriptions, and planning ensuring billing closely monitored Maintain accurate and up-to-date inventory of hardware and software assets, ensuring these are under support and licenced. Continuously assess and remediate vulnerabilities in the IT infrastructure to minimize the window of opportunity for attackers. Manage and cultivate high-performing teams across Cloud & Platform, Modern User Workspace and IT-Networking, investing the time to ensure efficient team utilisation and productivity. Reporting on all projects within the infrastructure team highlighting risk, budget discrepancies and successes. Monitor and report on IT system availability and application performance against metrics and performance standards. Liaising with team members to ensure that problem management is completed effectively and in conjunction with the Problem Manager. Create, manage and ensure Infrastructure budgets are adhered to and expenditure is optimised and reduced with a particular focus on SaaS and cloud service costs Create and maintain accurate documentation in relation to the infrastructure, in particular the WAN and LAN design, firewall configuration, and any specific application design and configuration Manage IT vendors, ensuring adherence to agreed KPIs and SLAs, and escalate issues as necessary. Contribute to the drive of automation and continuous improvement of services and support, and maximizing value of existing tools and technologies Ensuring server templates and images follow best-practice and adhere to security baselines Ensure regular service delivery meetings are held, act as a key escalation point within the firm and feed into contract negotiation for renewed and enhanced services A bit about you The ideal candidate will have a proven background in information technology and will possess the following skills and experience: Minimum of five years' experience of managing IT Systems and IT Technicians, ideally managing remote teams across multiple locations Extensive experience in managing complex IT infrastructures, including LAN, WAN, and cloud-based networks Extensive knowledge of core IT services such as servers and networking, backup and recovery, security solutions, applications and end user computing Extensive practical experience of Windows Server and Azure AD, M365, Exchange, and VMWare vSphere/ESX. Citrix experience would be an advantage Experience of working within an ITIL framework, ideally certified at a minimum or ITIL Foundation Version 3 Experience of security and governance frameworks Experience of coaching and developing a team or other colleagues Proven experience of managing complex technical projects Previous experience in creating and delivering technical roadmaps Strong leadership and management skills, including experience managing remote teams Excellent communication skills and the ability to work collaboratively with stakeholders, vendors, and team members. Ability and willingness to travel as required ensuring project success Highly focused attention to detail. Flexible and adaptable
We are looking for a keen and experienced Finance Systems Analyst, for a varied and challenging role within the Finance System Team. Responsibilities Troubleshooting issue reported by users Responding to requests for support on using the system Administrating data production and integrity Identify opportunities and suggesting improvements to the system Drive through continued improvement and development of finance systems and processes as part of the project and business as usual needs Providing leadership, mentoring and training to all business users of financial systems Creation and maintenance of system / process documentation, procedures and instructions Maintenance of system processes, ensuring scheduled tasks are run, performing month-end closing and system balancing procedures, ensuring the integrity of data in finance systems, investigating and resolving issues identified promptly Other ad-hoc duties as required What can we offer you? Our people are at the core of what we do. Fieldfisher's benefits package is designed to enable all colleagues to thrive in an inclusive and supportive environment. These benefits range from private health insurance, life assurance & income protection, flexi-gym discounts, season ticket loans, bike-to-work loans and much more. Fieldfisher HQ is based in the vibrant and thriving City of London. We are based 5 minutes away from Monument and Bank tube stations and have a 9th floor terrace overlooking the River Thames and Tower Bridge - so if stunning terrace views are your thing, then we will not disappoint. And yes, we're all aboard the 'hot-desking' bandwagon but who isn't in 2021!? There's nothing better than a modern, open plan workspace that encourages learning & development and a sense of camaraderie - friendly Concierge included. If that hasn't convinced you then discounted drinks in the integrated cafe, fresh fruit and Friday drinks definitely will. Oh and for those keen cyclists and gym goers, there's secure bike storage and shower facilities. We have a diverse team of over 150 Partners, 220 Fee Earners and 350 Support staff, and every team has a presence in the office, with the main areas including corporate, IP, technology and outsourcing & regulatory law. Let's not forget about the summer and Christmas parties and our Ministry of Fun (quiz nights, book club, yoga on the terrace, group runs, sports teams, charity events etc).. But please don't take our word for it, check out our website and social media accounts to see for yourself! Culture & personal development We're a firm with real entrepreneurial drive and we don't believe in squashing people's individuality. We want you to use your unique talents and experiences to help the firm grow. You can only do that by being yourself. And working closely and collaboratively with people throughout the firm. That's why we foster a culture that encourages you to be yourself. We'll give you bespoke support to develop your own career. Whether that's through allowing you to "access all areas" across the firm, funding you through training for professional development qualifications, or making sure you have a structured career plan, we'll make sure your talents are being nurtured. A bit about you Strong working knowledge of Microsoft Dynamics365 (or other leading practice management system/ERP) Advanced SQL skills Legal finance experience preferable, with solid experience in a similar position (min 3 years) Experience in project and task management Excel/spreadsheet working to highest levels Highly motivated with ability to 'run with the program' and manage demanding workloads Able to work in a fast-paced environment and multitask while ensuring quality results Excellent organisational skills Ability to communicate effectively with people at all levels Ability to work independently and as part of a team Personable and confident, able to build relationships with partners/ key stakeholders Resilient and calm under pressure Adaptable and flexible approach Pro-active and takes initiative At Fieldfisher we are committed to creating an inclusive workplace where everyone feels valued, motivated and able to be themselves. Our Inclusiveness and Diversity ("I&D") Strategy is firmly rooted in Fieldfisher's overall business strategy; we very much view I&D as being core to the business and we aim to integrate it into all our systems and processes. Please note Fieldfisher aims to ensure equality of opportunity and we are actively working towards improving the diversity of our staff. All applications will only be considered on merit and the applicant's suitability to meet the requirements of the role.
04/11/2021
Full time
We are looking for a keen and experienced Finance Systems Analyst, for a varied and challenging role within the Finance System Team. Responsibilities Troubleshooting issue reported by users Responding to requests for support on using the system Administrating data production and integrity Identify opportunities and suggesting improvements to the system Drive through continued improvement and development of finance systems and processes as part of the project and business as usual needs Providing leadership, mentoring and training to all business users of financial systems Creation and maintenance of system / process documentation, procedures and instructions Maintenance of system processes, ensuring scheduled tasks are run, performing month-end closing and system balancing procedures, ensuring the integrity of data in finance systems, investigating and resolving issues identified promptly Other ad-hoc duties as required What can we offer you? Our people are at the core of what we do. Fieldfisher's benefits package is designed to enable all colleagues to thrive in an inclusive and supportive environment. These benefits range from private health insurance, life assurance & income protection, flexi-gym discounts, season ticket loans, bike-to-work loans and much more. Fieldfisher HQ is based in the vibrant and thriving City of London. We are based 5 minutes away from Monument and Bank tube stations and have a 9th floor terrace overlooking the River Thames and Tower Bridge - so if stunning terrace views are your thing, then we will not disappoint. And yes, we're all aboard the 'hot-desking' bandwagon but who isn't in 2021!? There's nothing better than a modern, open plan workspace that encourages learning & development and a sense of camaraderie - friendly Concierge included. If that hasn't convinced you then discounted drinks in the integrated cafe, fresh fruit and Friday drinks definitely will. Oh and for those keen cyclists and gym goers, there's secure bike storage and shower facilities. We have a diverse team of over 150 Partners, 220 Fee Earners and 350 Support staff, and every team has a presence in the office, with the main areas including corporate, IP, technology and outsourcing & regulatory law. Let's not forget about the summer and Christmas parties and our Ministry of Fun (quiz nights, book club, yoga on the terrace, group runs, sports teams, charity events etc).. But please don't take our word for it, check out our website and social media accounts to see for yourself! Culture & personal development We're a firm with real entrepreneurial drive and we don't believe in squashing people's individuality. We want you to use your unique talents and experiences to help the firm grow. You can only do that by being yourself. And working closely and collaboratively with people throughout the firm. That's why we foster a culture that encourages you to be yourself. We'll give you bespoke support to develop your own career. Whether that's through allowing you to "access all areas" across the firm, funding you through training for professional development qualifications, or making sure you have a structured career plan, we'll make sure your talents are being nurtured. A bit about you Strong working knowledge of Microsoft Dynamics365 (or other leading practice management system/ERP) Advanced SQL skills Legal finance experience preferable, with solid experience in a similar position (min 3 years) Experience in project and task management Excel/spreadsheet working to highest levels Highly motivated with ability to 'run with the program' and manage demanding workloads Able to work in a fast-paced environment and multitask while ensuring quality results Excellent organisational skills Ability to communicate effectively with people at all levels Ability to work independently and as part of a team Personable and confident, able to build relationships with partners/ key stakeholders Resilient and calm under pressure Adaptable and flexible approach Pro-active and takes initiative At Fieldfisher we are committed to creating an inclusive workplace where everyone feels valued, motivated and able to be themselves. Our Inclusiveness and Diversity ("I&D") Strategy is firmly rooted in Fieldfisher's overall business strategy; we very much view I&D as being core to the business and we aim to integrate it into all our systems and processes. Please note Fieldfisher aims to ensure equality of opportunity and we are actively working towards improving the diversity of our staff. All applications will only be considered on merit and the applicant's suitability to meet the requirements of the role.
