Are you looking for an opportunity to kick-start your career in IT? Want to be part of a leading British-owned tech and engineering company? Established in 1996, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role Working in a Data Centre environment, providing customer support ensuring Service Levels are maintained and the ticketing system is fully up to date Work alongside experienced engineers, learning from them through structured training programs and on-the-job experience Learn a range of technical skills including cabling/patching and the installation of server, network and storage hardware What you'll need to succeed No experience required - just a willingness to learn with a friendly, professional and flexible attitude You must be able to pass security checks for this job, including SC and BPSS clearance Full UK Driving License and your own personal car is essential for this position Excellent written and verbal communication skills Ability to work well under pressure whilst maintaining attention to detail What we offer No experience required, full training will be provided Great environment - our employee survey highlighted that 81% of employees would recommend a friend to work here Dedicated Learning and Development team and access to a range of training, courses and certification support Please click apply now to be taken to our website where you can see the full job description for the role. Hours: 8.5 hour shifts Mon-Fri, between the hours of 6am and 11pm. The role will be based full time at the Data Centre so please ensure you are happy with the commute to site on a daily basis.
05/12/2025
Full time
Are you looking for an opportunity to kick-start your career in IT? Want to be part of a leading British-owned tech and engineering company? Established in 1996, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role Working in a Data Centre environment, providing customer support ensuring Service Levels are maintained and the ticketing system is fully up to date Work alongside experienced engineers, learning from them through structured training programs and on-the-job experience Learn a range of technical skills including cabling/patching and the installation of server, network and storage hardware What you'll need to succeed No experience required - just a willingness to learn with a friendly, professional and flexible attitude You must be able to pass security checks for this job, including SC and BPSS clearance Full UK Driving License and your own personal car is essential for this position Excellent written and verbal communication skills Ability to work well under pressure whilst maintaining attention to detail What we offer No experience required, full training will be provided Great environment - our employee survey highlighted that 81% of employees would recommend a friend to work here Dedicated Learning and Development team and access to a range of training, courses and certification support Please click apply now to be taken to our website where you can see the full job description for the role. Hours: 8.5 hour shifts Mon-Fri, between the hours of 6am and 11pm. The role will be based full time at the Data Centre so please ensure you are happy with the commute to site on a daily basis.
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights, followed by 4 days off Your new role: First line support handling customer enquiries and support issues using our ticketing system Proactive network monitoring of alarms and traps for our customers via our monitoring tools Troubleshooting circuit faults and working with carriers to achieve fault resolution Driving fault resolution to ensure SLA's are not breached What you'll need to succeed: Passion for working in the networking field and eager to learn and progress Knowledge of CompTIA Networking, JNCIA or CCNA certification Excellent verbal and written communication skills with a professional phone manner What we offer: Career progression opportunities Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave Range of employee initiatives on offer including the green team, employee forum, women's network and culture club
05/12/2025
Full time
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights, followed by 4 days off Your new role: First line support handling customer enquiries and support issues using our ticketing system Proactive network monitoring of alarms and traps for our customers via our monitoring tools Troubleshooting circuit faults and working with carriers to achieve fault resolution Driving fault resolution to ensure SLA's are not breached What you'll need to succeed: Passion for working in the networking field and eager to learn and progress Knowledge of CompTIA Networking, JNCIA or CCNA certification Excellent verbal and written communication skills with a professional phone manner What we offer: Career progression opportunities Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave Range of employee initiatives on offer including the green team, employee forum, women's network and culture club
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Support the deployment, management, and automation of infrastructure using IaC tools such as Terraform, ARM/Bicep, or CloudFormation Maintain and troubleshoot CI/CD pipelines to enable reliable and repeatable application and platform deployments Monitor and optimise cloud consumption, supporting cost visibility and efficiency initiatives Support patching, vulnerability remediation, and security incident response activities to maintain secure environments Assist with the operational management of data platforms, including storage, protection, replication, and automation of data workflows Provide 2nd/3rd line support for Windows and Linux systems, managing updates, performance tuning, and configuration consistency What you'll need to succeed: Experience supporting hybrid cloud environments (Azure and VMware) Strong understanding of automation, scripting, and configuration management tools Familiarity with CI/CD tooling (GitHub Actions, Jenkins, Azure DevOps, etc) Solid grounding in networking, identity, backup, and security principles Strong troubleshooting and analytical skills across infrastructure layers What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company culture with a wide range of events and social activities throughout the year Range of employee initiatives on offer including the green team, DE&I society, employee forum, women's network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave
05/12/2025
Full time
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Support the deployment, management, and automation of infrastructure using IaC tools such as Terraform, ARM/Bicep, or CloudFormation Maintain and troubleshoot CI/CD pipelines to enable reliable and repeatable application and platform deployments Monitor and optimise cloud consumption, supporting cost visibility and efficiency initiatives Support patching, vulnerability remediation, and security incident response activities to maintain secure environments Assist with the operational management of data platforms, including storage, protection, replication, and automation of data workflows Provide 2nd/3rd line support for Windows and Linux systems, managing updates, performance tuning, and configuration consistency What you'll need to succeed: Experience supporting hybrid cloud environments (Azure and VMware) Strong understanding of automation, scripting, and configuration management tools Familiarity with CI/CD tooling (GitHub Actions, Jenkins, Azure DevOps, etc) Solid grounding in networking, identity, backup, and security principles Strong troubleshooting and analytical skills across infrastructure layers What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company culture with a wide range of events and social activities throughout the year Range of employee initiatives on offer including the green team, DE&I society, employee forum, women's network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights, followed by 4 days off Your new role: Be the first point of contact for Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Provide 1st and 2nd Line remote desktop support to other Exponential-e customers, when required What you ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Positive and professional attitude What we offer: Career progression opportunities Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave Range of employee initiatives on offer including the green team, employee forum, women s network and culture club
01/09/2025
Full time
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights, followed by 4 days off Your new role: Be the first point of contact for Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Provide 1st and 2nd Line remote desktop support to other Exponential-e customers, when required What you ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Positive and professional attitude What we offer: Career progression opportunities Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave Range of employee initiatives on offer including the green team, employee forum, women s network and culture club
