Exponential-e

Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role Be part of a brand-new data centre build get involved from day one, not just BAU operations Hands-on with critical infrastructure - install, patch, configure, and troubleshoot servers, switches, firewalls, storage, and PDUs in customer and internal environments Keep systems running 24/7 - manage LAN connectivity, structured cabling, power distribution, and resolve hardware faults in line with SLAs Own operational accuracy - maintain DCIM data, perform audits, track space, power, and cabling capacity, and support expansion planning Drive process and collaboration - work with teams, vendors, and managers to improve procedures, support change control, and uphold ISO/ITIL standards What you ll need to succeed You must be able to pass security checks for this job, including SC and BPSS clearance Previous and demonstrable experience in working in a Managed Hosting/Public and or Private Cloud Enterprise Data Centre Environment Familiar with IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO) Full UK Driving License and personal car is essential for this position What we offer Career progression opportunities into management or other engineering roles Autonomy and freedom to manage your own time and workload Vibrant company culture with a wide range of events and social activities throughout the year

Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 2 Days, 2 Nights, followed by 4 days off Your new role: Be the first point of contact for Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Provide 1st and 2nd Line remote desktop support to other Exponential-e customers, when required What you ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Positive and professional attitude What we offer: Career progression opportunities Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave Range of employee initiatives on offer including the green team, employee forum, women s network and culture club