Capital One

Director of Software Engineering White Collar Factory (95009), United Kingdom, London About this role We are looking for an experienced leader to manage a team of over 100 technologists and drive successful software delivery across complex, regulated environments. Responsibilities Lead a team of 100+ software engineers and architects, operating at scale within a regulated environment Partner with product, design and business leaders to shape the product roadmap and deliver key business capabilities Elevate talent, set clear development agendas, and manage performance to grow high performing teams Drive effective delivery with pace and precision across diverse outcome teams Collaborate with enterprise stakeholders, primarily in the US, to assess trade offs and recommend solutions Oversee a mix of associates and third party engineers and ensure effective oversight of contractors Stay current with regulatory changes, enterprise processes, emerging technologies, and engineering practices Lead technical design reviews, promoting consistent engineering practices Support the career growth and development of the team Provide clear thinking and direction to eliminate ambiguity and guide strategic initiatives Qualifications Proven track record of leading large software engineering teams and driving high performance Experience solving complex people, process and technology challenges with intellectual curiosity and comfort with ambiguity Strong analytical and critical thinking skills; ability to recommend technology options and trade offs Excellent communication skills and ability to engage stakeholders at all levels Experience recruiting and developing high quality engineering talent Deep knowledge of AWS and real world cloud engineering practices Understanding of cybersecurity trends and their impact on engineering Ability to work within enterprise policies and adapt to UK regulations while balancing business needs Knowledge of UK/US regulatory, consumer lending and technology landscapes (preferred) Work environment Permanent position based in London office with a hybrid working model: 3 days in office (Tues Thu) and option to work from home Collaborative cultures with open plan workspaces and supportive facilities Benefits Bonus, pension scheme, generous holiday entitlement, and private medical insurance Flexible benefits including season ticket loans, cycle to work scheme, and enhanced parental leave Career development through training programmes and external providers EEO Statement Capital One is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected status. If you require reasonable accommodations, please contact .

Lead Android Engineer - Nottingham Location: Nottingham, United Kingdom (Hybrid - 3 days in office Tuesday-Thursday, 2 days remote). Role Overview Lead Android Engineer responsible for setting the pace for multiple mobile engineering teams and owning the fully native Android applications that our customers love. You will drive architectural decisions, champion best practices, and mentor junior engineers while collaborating across product, design and engineering. Key Responsibilities & Qualifications Lead a cross functional team of Android engineers, coaches and product stakeholders. Own the complete Android app development cycle: architecture, code quality, performance and security. Architect and evolve product iterations with a strategic focus on scalability and maintainability. Advocate for testing and quality: TDD, BDD, pair programming; use JUnit and Espresso to deliver automated test suites. Implement CI/CD pipelines and automate deployment processes. Leverage AWS for cloud integration and optimisation. Strong expertise in Kotlin and Java, fluent with Android Studio. Demonstrated passion for creating high value customer products. Experience mentoring and coaching junior engineers. Commitment to data security, performance and resilience. Enjoy a hybrid work environment with regular in office collaboration. Benefits Competitive pension and performance based bonus schemes. Start with 25 days annual leave, increase with tenure; option to buy 5 additional days. Private medical insurance with premium care. Enhanced parental leave and family support. Up to £5,000 funding for external qualifications and conferences. Continuous learning, mentorship and career progression opportunities. Inclusive culture and support for all backgrounds. Equal Opportunity If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to .

Capital One is seeking a Lead Android Engineer in Nottingham to drive multiple mobile engineering teams and own fully native Android applications. You will guide architecture decisions, champion best practices, and mentor junior engineers while collaborating across product, design and engineering. The role emphasizes leadership, code quality, performance, security, and scalable product iterations, with a hybrid work arrangement and ongoing professional development opportunities.

Capital One in London is seeking a Lead Android Engineer to steer native Android app development, set technical direction, and mentor multiple mobile teams. You will drive architecture decisions, advocate automated testing (JUnit/Espresso), and lead CI/CD improvements while collaborating with product and design to deliver high-quality, secure software in a hybrid work pattern. Responsibilities include collaborating across mobile squads to deliver performant features, reviewing code, and

Lead Android Engineer Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Role Overview Lead mobile platform engineering of fully native Android apps. Set pace for multiple mobile engineering teams and lead design of new product iterations, architectural decisions, and technical evangelism while mentoring junior engineers. Key Responsibilities Lead a team of technologists alongside product, design, and other disciplines. Design new product iterations, think strategically about architectural decisions and communicate to stakeholders. Act as a technical evangelist, evaluate technical risks and coach and mentor junior engineers. Advocate for automated testing, TDD, BDD, pair programming, and continuous improvement. Build resilient, performant, secure code respecting customer data sensitivity. Drive automation of deployment pipelines and testing. Share knowledge through code reviews, coaching, and effective communication. Collaborate across mobile engineering teams to deliver high quality products. Qualifications & Skills Strong programming skills in Kotlin and Java for Android and backend orchestration services. Experience with Android Studio and Android platform at scale. Familiarity with JUnit, Espresso, and testing frameworks. Experience with AWS or cloud environments for continuous improvement. Excellent problem solving, willingness to learn new technologies. Experience leading or mentoring engineering teams. Background in automation, CI/CD, and scalable architecture. Understanding of data security, privacy and performance best practices. Benefits Competitive pension, bonus schemes, up to £5,000 funding for external qualifications, up to 25 days annual leave (increasing with tenure, option to buy 5 more), premium private medical insurance, enhanced parental leave, flexible hybrid working schedule. EEO & Diversity Statement Capital One is committed to diversity, inclusion and belonging. We encourage applicants of all backgrounds. We provide reasonable adjustments for people with disabilities. For more information please contact . All information will be kept confidential and used only for the purpose of applying a reasonable adjustment.

Capital One is seeking a Principal Auditor for the Global Payment Network. The role is based in London/Nottingham with a hybrid working model (3 days in office, 2 days remote). You will lead audits, develop planning and audit programs, and design procedures to verify internal controls across the payment network. The role requires strong risk assessment experience in payment networks, a proven track record in delivering audits, and abilities to build influential relationships with key

Role Overview Principal Auditor, Global Payment Network - Location: London / Nottingham - Hybrid (3 days in office, 2 days remote). Responsibilities Lead small audits, or own completion of significant components of larger audits related to the payment network. Develop engagement planning documentation for assigned areas to communicate rationale for scoping decisions, and develop audit programs to ensure adequate coverage of risks. Design and execute appropriate audit procedures to verify the effectiveness of internal controls. Document auditee processes and procedures, review and analyze evidence, and identify potential issues. Leverage available data and analytical tools during the planning and fieldwork phases of audit delivery. Prepare clear, organized, and complete documentation to support work performed, including draft findings. Establish and maintain strong and effective relationships with key business partners and the extended Audit group. Effectively communicate information and audit progress to the team and to all levels of management. Self prioritise and effectively plan own work activities managing multiple priorities and tasks across the team to deliver quality results. Proactively take on additional work to support the team when possible. Provide coaching, on the job training, and feedback to audit staff, including junior associates and recent hires. Proactively seek out learning opportunities to enhance skills and competencies related to role. Qualifications Experience of risk assessment or audit in payment networks. Proven history of significantly contributing to the delivery of internal or external audit. Proven skills in assessing business risks and the ability to identify, design, and execute risk based testing. Relentless focus on quality and timeliness. Ability to adapt to change, embrace bold ideas, and ask questions, test assumptions, and challenge conventional thinking. Ability to develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact. Firm believer that data, innovation, and technology enhance auditing performance. Creates an environment that fosters trust, collaboration, and belonging, supporting talent attraction, hiring, and retention. Leads by example and does the right thing. Additional Information Occasional and optional travel to perform audit engagements, flexible to personal circumstances. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. Contact for technical support or questions about the recruiting process: .

About the role Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Architecture and Governance Lead As a Process Architecture and Governance Lead, you will be accountable for ensuring robust process documentation, governance, and performance monitoring across all functional areas. Operating autonomously, you will lead, plan, and deliver end-to-end process mapping and governance initiatives across the UK business. You will play a key role in fostering a culture of continuous improvement and sound risk management, driving process optimisation initiatives while empowering the wider team. In addition, you will have the autonomy to champion AI-driven process optimisation, ensuring our business scales effectively through smart technology. What you'll do Establish Frameworks & Standards: Define and implement frameworks for process documentation and monitoring across the UK business, embedding standardised documentation to eliminate departmental silos. Deliver End-to-End Projects: Manage process-related projects from initial discovery through to successful launch, which includes documenting new processes and identifying performance gaps to keep the business well-managed. Upskill & Coach Teams: Create and lead workshops to train, coach, and upskill Process Managers in process excellence tools and methodologies. Influence Stakeholders: Actively influence and constructively challenge senior stakeholders and Product Owners across the business to safeguard process integrity. Drive AI Optimisation: Actively experiment with and refine how process maps are structured, ensuring unstructured business data is formatted so LLMs and AI querying tools can parse it effectively to maximise high-quality, automated insights. The skills and experience you need Process & Governance Expertise: Solid experience in process management, process improvement methodologies, and risk/governance frameworks, ideally supported by an awareness of Lean / Six Sigma tools. Analytical Problem Solving: Strong analytical skills and the ability to apply 80/20 thinking to complex process problems, successfully balancing rapid throughput with robust risk management. Stakeholder Management: Exceptional communication skills with a proven ability to build strong relationships, influence teams, and constructively challenge senior stakeholders. AI & Data Literacy: A genuine passion for emerging AI technologies, with an understanding of how to structure process maps to maximise the precision and reliability of AI-generated continuous improvement recommendations. Training Delivery: Highly organised with demonstrated experience in delivering training or workshops to groups either face-to-face or online. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work from home days. Our office offers a gym, restaurant and a dedicated Learning Loft. What's in it for you Wealth & Future: Competitive pension and performance-based bonus schemes. Holidays: Start with 25 days of annual leave, increasing with tenure. You have the option to buy an additional 5 days. Health: Access premium care through our private medical insurance. Family Support: Enhanced parental leave. Additional benefits: A full list of our benefits is available. Equal Employment Opportunity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Capital One in Nottingham is seeking a Process Architecture and Governance Lead to shape and govern process documentation and monitoring across the UK business. You will work autonomously to plan and deliver end-to-end process mapping and governance initiatives, driving continuous improvement and robust risk management. You will champion AI-driven process optimisation, align data with business goals, and lead workshops to upskill Process Managers in modern governance practices.

Capital One is seeking a Staff Software Engineer specialized in Machine Learning to drive the technical strategy across multiple teams in London. You will spearhead ML/AI initiatives and collaborate with various teams to enhance company capabilities through innovative AI solutions. We offer a hybrid work model, allowing flexibility to work from home and our London office. Enjoy numerous benefits, including a pension scheme and private medical insurance, as well as a commitment to your career development.

About this role White Collar Factory (95009), United Kingdom, London - Staff Software Engineer (Machine Learning). We're on a mission to transform the way we use data and AI to service our customers and drive efficiency across the business. Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex ML and AI challenges and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful ML/AI and Gen AI solutions that meet real customer needs. What You'll Do Own and drive the ML/AI technical strategy for UK use cases, spanning multiple teams and influencing the overall technical direction for AI adoption. Lead and coordinate ML engineering efforts across multiple teams, ensuring alignment with broader business objectives, enterprise platform capabilities, and technology strategy. Provide technical consultancy to teams delivering AI use cases, guiding architectural decisions, solution design, and effective use of enterprise ML/AI platforms and capabilities. Proactively identify emerging ML/AI patterns, define and evangelise best practices, and establish reusable approaches that enhance delivery of AI use cases across the business. Drive MLOps standards and practices across teams, including CI/CD for models, automated testing, monitoring, and deployment pipelines. Collaborate with enterprise platform and data science teams, contributing to platform capabilities where appropriate and partnering on use case delivery. Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, data science teams, and enterprise platform partners. Represent Capital One in external ML/AI technical forums, contributing to industry discussions. Develop and advocate for strategies to proactively manage technical debt across ML/AI systems. Actively mentor and develop engineers, fostering a culture of continuous learning. What We're Looking For Deep expertise in Python and ML engineering. Deep expertise in ML/AI systems design, MLOps, and cloud native architectures. Track record of leading ML/AI technical initiatives across multiple teams. Strong experience with cloud platforms (AWS, Azure, GCP). Experience with ML frameworks (PyTorch, TensorFlow, scikit learn) and Gen AI/Agentic frameworks (LangGraph, LangChain, VectorDBs, RAG). Understanding of responsible AI practices, including guardrails, hallucination mitigation, and output quality management for AI systems. Experience designing and scaling low latency, customer facing ML/AI architectures. Proven experience setting a multi team ML/AI technical vision and strategy. Strong track record of technical leadership and influence without authority. Experience driving ML engineering standards and best practices across organisations. Deep understanding of the full ML/AI development lifecycle, including model serving, data pipelines, and Gen AI systems. Experience leveraging enterprise platforms to deliver business use cases at scale. Experience steering Communities of Practice or technical forums. Strong business acumen and ability to translate ML/AI concepts for various audiences. Where and How You'll Work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. You will be based in our London office 3 days a week: Tuesday, Wednesday and Thursday. Benefits High performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes and appropriate external providers. Immediate access to core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available (season ticket loans, cycle to work scheme and enhanced parental leave). Open plan workspaces and accessible facilities designed to inspire and support you. Gym, subsidised restaurant, mindfulness and music rooms at our Nottingham head office (further details can be provided). Equal Employment Opportunity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please let us know. All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

White Collar Factory (95009), United Kingdom, London, LondonStaff Software Engineer - Back EndAbout this roleDo you love shaping the technical landscape and driving innovation across the organisation?Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision?At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs.What You'll DoOwn and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical directionLead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategyProactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivityBuild and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architectsRepresent Capital One in external technical forums, contributing to vendor/industry discussionsDrive service quality standards and practices for your domain, guiding complex incident resolutionDevelop and advocate for strategies to proactively manage technical debt across multiple teamsActively mentor and develop engineers, fostering a culture of continuous learningWhat we're looking forDeep expertise in JavaDeep expertise in system design and distributed architecturesTrack record of leading technical initiatives across multiple teamsStrong experience with cloud platforms (AWS, Azure, GCP)Proven experience setting a multi-team technical vision and strategyStrong track record of technical leadership and influence without authorityExperience driving engineering standards and best practices across organisationsExperience of steering Communities of Practice or technical forumsStrong business acumen and ability to translate technical concepts for various audiencesWhere and how you'll workThis is a permanent position based in our London office.We have a hybrid working model which gives you flexibility to work from our office and from home.We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays.What's in it for youBring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformationWe offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leaveOpen-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee caféWhat you should know about how we recruitWe pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and alliesOutFront - to provide LGBTQ+ support for all associatesMind Your Mind - signposting support and promoting positive mental wellbeing for allWomen in Tech - promoting an inclusive environment in techEmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryEnabled - focused on supporting associates with disabilities and neurodiversityCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One is seeking a Staff Software Engineer - Backend in London to shape technical strategy across multiple teams and services. You will lead architecture decisions, drive best practices, and mentor engineers while collaborating with senior stakeholders. You will influence design across cloud platforms (AWS/Azure/GCP) and contribute to a culture of continuous improvement, delivering scalable, high-quality backend systems within a hybrid London office environment.

Capital One is seeking a Lead Data Platform Engineer to own resilience, scalability, and security of our core data ecosystem in a regulated cloud environment. You will design, build, and run high throughput data platforms for batch and real time workloads and guide a distributed team across on site and offshore locations. You'll lead architectural design, automate operations, and optimize performance while ensuring stringent security and governance. Nottingham based with hybrid work.

Lead Data Platform Engineer - DataOpsApplylocations: Nottingham, Engtime type: Full timeposted on: Posted Todayjob requisition id: R232017Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireLead Data Platform Engineer - DataOps About the Role We are seeking a Lead Data Platform Engineer to own the resilience, scalability, and security of our core financial data ecosystem. This is a senior, hands-on engineering role for a technical expert who thrives on the unique challenge of designing, building, and running high-throughput, mission-critical batch and real-time data platforms in a regulated cloud environment.You won't just be maintaining pipelines; you will be driving the strategic evolution of our data infrastructure. Your mission is to build automated, self-healing platforms that eliminate operational toil, reliably support next-generation AI workloads, and ensure the seamless flow of highly sensitive financial data.To succeed, you need a comprehensive understanding of cloud architecture and the technical depth to not only engineer sophisticated platform solutions but clearly articulate the why behind your choices to both engineering teams and stakeholders. What You'll Do Design & Implementation: Lead the architectural design and deployment of high-performance, secure data movement solutions within a highly regulated, mission-critical financial environment. Production Support & Reliability: Act as the subject matter expert and technical lead for resolving the most complex, high-impact incidents affecting data pipelines. Manage multiple stakeholders during critical events and perform in-depth root cause analysis to engineer out systemic failures. Data Security & Governance: Ensure the integrity and security of highly sensitive and critical data throughout the data lifecycle. Implement and enforce security best practices, including managing encryption at rest, in transit, access controls, and compliance. Automation & Tooling: Develop and implement automation for common operational tasks to reduce manual toil. Focus on building tools and monitoring solutions that provide end-to-end visibility into the health of our data ecosystem. Performance Optimization: Proactively analyze and tune the performance of data movement jobs, platforms, and underlying AWS infrastructure. Identify and implement optimizations to improve efficiency and reduce operational costs. Collaboration & Leadership: Act as a technical leader and mentor for both onsite and offshore team members. Ensure seamless collaboration, clear communication, and consistent operational standards across a distributed team while contributing to the long-term technical strategy and cloud modernization efforts. What we're looking for A Platform or SRE Background: You have a solid background in platform engineering, site reliability (SRE), or data operations, ideally within a large-scale or regulated environment. AWS Experience: You have a strong working knowledge of AWS and cloud-first data pipeline orchestration tools (like Airflow, Glue, or EMR). A Security Mindset: You understand the importance of compliance and security when managing sensitive data pipelines. Strong Automation Skills: You are highly comfortable using Python and Shell scripting to automate systems, manage dependencies, and handle large batch environments. A Great Collaborator: You enjoy mentoring others, can coordinate smoothly with distributed teams (onsite/offshore), and can explain technical concepts to non-technical stakeholders. Where and how you'll work This is a permanent position and is based in our Nottingham office.We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant and dedicated development resources. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity.Capital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Lead Data Platform Engineer - DataOps Location: Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire About the Role We are seeking a Lead Data Platform Engineer to own the resilience, scalability, and security of our core financial data ecosystem. This senior, hands on engineering role requires a technical expert who thrives on designing, building, and running high throughput, mission critical batch and real time data platforms in a regulated cloud environment. You will drive the strategic evolution of our data infrastructure, build automated, self healing platforms that eliminate operational toil, support next generation AI workloads, and ensure seamless flow of highly sensitive financial data. What You'll Do Design & Implementation: Lead the architectural design and deployment of high performance, secure data movement solutions within a regulated, mission critical financial environment. Production Support & Reliability: Act as the subject matter expert and technical lead for resolving the most complex, high impact incidents affecting data pipelines, managing stakeholders during critical events and performing root cause analysis to engineer out systemic failures. Data Security & Governance: Ensure integrity and security of highly sensitive data throughout the lifecycle, implementing and enforcing security best practices including encryption at rest and transit, access controls, and compliance. Automation & Tooling: Develop and implement automation for common operational tasks, building tools and monitoring solutions that provide end to end visibility into the health of our data ecosystem. Performance Optimization: Proactively analyze and tune performance of data movement jobs, platforms, and underlying AWS infrastructure, implementing optimizations to improve efficiency and reduce operational costs. Collaboration & Leadership: Act as a technical leader and mentor for onsite and offshore team members, ensuring seamless collaboration, clear communication, and consistent operational standards across a distributed team while contributing to long term technical strategy and cloud modernization efforts. What We're Looking For A Platform or SRE Background: Solid experience in platform engineering, site reliability (SRE), or data operations, ideally within a large scale or regulated environment. AWS Experience: Strong working knowledge of AWS and cloud first data pipeline orchestration tools such as Airflow, Glue, or EMR. A Security Mindset: Understanding of compliance and security when managing sensitive data pipelines. Strong Automation Skills: Comfortable using Python and Shell scripting to automate systems, manage dependencies, and handle large batch environments. A Great Collaborator: Enjoys mentoring others, coordinates smoothly with distributed teams (onsite/offshore), and explains technical concepts to non technical stakeholders. Where and How You'll Work This is a permanent position based in our Nottingham office. We offer a hybrid working model: work from office and from home, with office presence three days a week on Tuesdays, Wednesdays, and Thursdays. What's in It for You Pension scheme, bonus, generous holiday entitlement, private medical insurance - plus flexible benefits such as season ticket loans, cycle to work scheme, and enhanced parental leave. High performer career progression, investment in training through Capital One University and external providers. Open plan workspaces and facilities designed to inspire and support you. Nottingham head office includes a fully serviced gym, subsidised restaurant and dedicated development resources. EEO Statement Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact . All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Capital One is looking for a Lead Data Platform Engineer to own resilience, scalability and security of our core financial data ecosystem in a regulated cloud environment. This is a senior, hands-on role focused on building automated, self-healing data platforms for high-throughput batch and real-time workloads. You'll lead architecture, implement secure data movement, and mentor onsite/offshore teams while optimizing performance and cost in AWS.

Senior Complaints Insight SpecialistApplylocations: Nottingham, Engtime type: Full timeposted on: Posted Todayjob requisition id: R235359Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireSenior Complaints Insight Specialist About the role We are looking for a Senior Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. In this role, you will help us use customer complaints as a driving force for change, translating deep insights into strategic opportunities for investment.As part of a specialist team of six, you will collaborate across the organisation, particularly within our Operations department to deliver data-driven customer insights and enhance our complaints strategy. Reporting directly to the Head of Complaints Strategy, you will leverage data to spot patterns, identify why things go wrong, and create compelling visual narratives for stakeholders at all levels . While you will possess strong analytical capabilities to partner with our centralised Data Analysts, this is a highly collaborative role focused on turning data into impactful business actions. What you'll do Lead Insight Projects: Initiate and manage complaints insight initiatives from problem-solving through to successful implementation alongside internal stakeholders. Trend Identification: Partner with the UK Customer Operations management team to identify real-time dissatisfaction trends and drive initiatives that improve customer outcomes and operational efficiency. Strategy & Risk Management: Manage and enhance the complaints strategy, including associated risks and process controls, while maintaining clear communication with internal partners. Stakeholder Storytelling: Prepare and deliver concise, compelling written reports and presentations that translate complex data into actionable recommendations for the business. Regulatory Reporting & Analysis: Leverage internal, industry, and Financial Ombudsman Service (FOS) data to uncover root causes, while collaborating globally to deliver key regulatory reports. The skills and experience you need Essential Data Storytelling & Visualisation: Exceptional ability to build engaging presentations and use data visualisation to turn complex numbers into simple, compelling narratives. Analytical Expertise: Strong experience using both qualitative and quantitative analytical methods to evaluate large datasets and find root causes. Collaboration & Interpersonal Skills: A proven track record of fostering teamwork and collaborating effectively across diverse disciplines and organisational levels. Strategy & Process Improvement: Detail-oriented mindset with hands-on experience in strategy design, process management, and delivering sustainable operational improvements. Creative Problem Solving: An outside-the-box thinker who can cut through complexity to deliver straightforward, actionable solutions. Desirable Regulated Environment Experience: Prior experience working within a regulated complaints handling environment. Digital Tools: Proficiency with collaborative tools, specifically Google Workspace (including Google Sheets and Google Slides). Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days.Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications.In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave.A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fosters collaboration and encourages innovative ideas-and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business.Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates.Capital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One is seeking a Change Delivery Manager to lead high-priority change initiatives across the business, coordinating cross-functional teams and stakeholders to drive outcomes. Based in Nottingham with a hybrid model, you will adapt delivery approaches, manage risks, dependencies and governance, and coach teams to improve delivery effectiveness and collaboration. The role requires delivering value in a regulated environment with a focus on transparency, continuous improvement and outcomes.

Capital One seeks a Product Design Manager (UX) to lead part of a multidisciplinary design team across UX, UI and Copy. Based in London or Nottingham with a hybrid pattern (3 days in office, 2 remote), you will partner with Product, Engineering and Research to craft end-to-end experiences balancing user needs and business goals. The role requires advocating for user-centered design, leading design systems work, and collaborating across partners.