Freightserve

2 job(s) at Freightserve

Freightserve Guildford, Surrey
15/10/2025
Full time
Freightserve are looking to recruit a Security Installation Engineer. The company are based in the Guildford area. Role: Looking for an experienced Security Installation Engineer to join our team. You'll be responsible for installing, commissioning, and maintaining security systems to NSI standards, while providing excellent service and support to our clients. This is a fantastic opportunity to join a well-established company that values professionalism, technical expertise, and long-term relationships with both staff and customers. Main Purpose of the role:- The Security Installation Engineer is responsible for delivering high-quality installation, commissioning, and maintenance of security systems in line with NSI standards. The role exists to safeguard customers' people, property, and assets by ensuring that solutions are installed effectively, maintained to industry best practice, and supported with excellent customer service. The Engineer acts as a trusted representative of the company, combining technical expertise with professionalism to build lasting client relationships. Main responsibilities:- The role of Security Installation Engineer will involve, but is not limited to, the following responsibilities:- Install, test, and commission security systems to NSI standards. Liaise with customers in a polite, professional, and customer-focused manner. Accurately record installation details, service notes, and technical information. Participate in the out-of-hours call-out rota. Support management in maintaining consistently high standards across all projects. Represent the company in a professional and trustworthy manner at all times. Undertake additional reasonable duties or support colleagues as directed by the Manager or Directors. Essential:- Hold a full clean UK driving licence Skills:- Strong written and verbal communication skills. Ability to prioritise and organise workload to meet tight deadlines. Effective interpersonal skills, including the ability to communicate clearly with clients. Knowledge:- Experience required with Texecom, Scantronic, Ajax, Dahua, Hik Vison and Paxton systems. Minimum 5 years' experience in the security industry, working to NSI standards. Ability to work safely and confidently at heights. Sound technical knowledge of installing and maintaining security systems. Why Join Us:- Private Health Insurance - (subject to length of service). Medical Cash Back scheme - Health Shield (subject to length of service). 28 days per annum (including 8 national holidays), increasing to 33 (including 8 national holidays), after 1 year service. Additional discretionary leave given over Christmas period. Competitive Salary Salary Sacrifice Pension Scheme (subject to eligibility). Cycle To Work Scheme - administered through 'Green Commute Initiative' (subject to qualifying criteria). Electric Car Scheme - administered through 'The Electric Car Scheme' (subject to qualifying criteria). Role also offers paid overtime, call-out retainer and time off in lieu. Working Hours are Monday to Friday 08:00 to 17:00 As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Freightserve
01/10/2025
Full time
Freightserve recruitment are looking for a IT Technician for a well-established IT Company. The role is based in one of the Company's key clients in the Hampstead, London area. The Role:- You'll be the friendly, first-line face of IT across the school-keeping classrooms, staff devices, and shared systems running smoothly. Backed by Company's Service Desk and IT Director, you'll handle daily tickets, routine maintenance, and small improvements, and liaise with staff at all levels. This is not a senior/manager role, but you'll need solid hands-on skills and good judgement. Key Responsibilities:- Front-line support: Resolve classroom and staff issues within SLAs (login, printing, Wi-Fi, AV/interactive screens, Teams calls). Device lifecycle: Image/enrol laptops and desktops (Windows) via Microsoft 365/Intune/Autopilot ; manage updates, encryption, and compliance. Accounts & access: Joiners/leavers, group membership, password resets, basic Entra ID / M365 admin. Printing & scanning: Queue management, drivers, defaults, basic PaperCut admin. Networking basics: First look checks on broadband issues, switch port/VLAN basics; escalate cleanly when needed. Web filtering & safeguarding tooling: Day-to-day tasks in the school's filtering/monitoring platform (e.g., Smoothwall/Monitor/Classwize ); follow DSL guidance and escalation routes. Patching & protection: Apply OS/app updates, check AV/EDR status, run daily/weekly checks. AV / interactive screens: Support classroom displays, input/firmware checks, simple configuration. Documentation: Keep asset register, network/printer maps, and "how-to" guides up to date. Staff enablement: Offer calm, clear guidance; run short 1:1 "show-me" sessions where helpful. Liaison & escalation: Communicate clearly with teachers, support staff, SLT; raise timely escalations to Company's Service Desk / IT Director of Education What good looks like in this role:- Tickets move quickly; staff feel heard and informed. Devices are compliant (patched, encrypted, signed-in correctly). Printers and classrooms are ready before lessons start. Clear notes in tickets and tidy documentation others can follow. Sensible boundaries on safeguarding and data protection. Essential skills & experience:- Recent hands-on support in a school or similar user-dense setting. Windows + Microsoft 365 admin (Outlook/Teams/SharePoint/OneDrive basics). Intune/Autopilot experience (or equivalent MDM and willingness to learn fast). Printing fundamentals (drivers, defaults, queues; PaperCut desirable). Basic networking (IP/DNS/DHCP, Wi-Fi SSIDs, simple VLAN awareness). Familiar with web filtering/monitoring platforms, not essential but can learn Comfortable with interactive screens/AV setup and troubleshooting. Clear, patient communication; good documentation habits; able to prioritise during busy school days. Personal qualities:- Approachable and pupil-aware; calm under pressure. Self-starter who asks sensible questions and knows when to escalate. Organised : keeps checklists, documents fixes, and follows through. Team player who builds trust with teachers, support staff, and leadership. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

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