GreatFind Recruitment

As an IT Technician , you will play a vital role in maintaining the school's IT systems, ensuring staff and students have seamless access to the technology they rely on every day. You'll support the IT Manager in managing networks, hardware, and software, as well as resolving day-to-day technical issues. This is a varied position ideal for someone who enjoys problem-solving, providing excellent customer service, and working with a wide range of technologies within education. Key Responsibilities Assist with the maintenance and support of Windows Server environments (), Active Directory, Group Policy, and school networks. Support and maintain the school's LAN, wireless network, and Windows domain. Manage and support IT hardware including laptops, PCs, MS Surface devices, AV equipment, display screens, and printers. Configure, image, and deploy hardware using tools such as InTune. Maintain and troubleshoot network cabling and infrastructure, repairing and patching where necessary. Provide first-line technical support to staff and students, escalating issues where appropriate. Support the use of Google Workspace for Education, Microsoft Office, and other cloud-based or educational software. Ensure systems remain secure and up to date, maintaining antivirus and OS updates via WSUS. Maintain accurate IT asset records and support the safe disposal of outdated equipment (WEEE). Key Requirements Previous experience in an IT support or technician role, ideally within a school or educational environment. Strong knowledge of Windows Server, Active Directory, Group Policy, and networking principles. Experience supporting Microsoft 365, Google Workspace, and InTune device management. Hands-on experience with hardware installation, configuration, and troubleshooting. Excellent problem-solving and communication skills with a customer-focused approach. Ability to work both independently and collaboratively within a team environment. A relevant IT qualification or certification (e.g., CompTIA, Microsoft, ITIL) is desirable. Benefits Competitive salary based on experience. Excellent opportunities for professional development and career progression. Supportive and collaborative working culture. Generous holiday allowance. Pension scheme and additional employee benefits. How to Apply If you're an enthusiastic IT professional looking to make a difference in an education environment and develop your technical skills, we'd love to hear from you. Apply today with your CV or contact GreatFind Recruitment for more information.

We are partnering with a fast-growing technology provider who deliver exceptional IT services to prestigious independent schools. They are seeking a highly skilled Network / Infrastructure Support Engineer to lead their Helpdesk provision and provide outstanding onsite and remote support to clients. Gloucestershire 1 day Office and 4 Days Remote Permanent - Competitive Salary + Bonus + Excellent Benefits This is an exciting opportunity for an experienced IT professional with strong 2nd/3rd line expertise to work with the latest technologies, support complex infrastructures, and play a key role in projects that directly enhance IT services within the education sector. About the Role As an Infrastructure Support Engineer , you will: Act as the lead for the Helpdesk function, ensuring outstanding client support. Deliver 2nd/3rd line technical support across networks, servers, firewalls, and cloud platforms. Carry out onsite technical assessments and contribute to project delivery. Support clients with Microsoft 365, Intune, Entra ID, and security solutions. Troubleshoot complex infrastructure issues and maintain accurate documentation. Build trusted, long-term client relationships through a consultative approach. Contribute to technical roadmaps and provide senior engineering cover when required. What We're Looking For We are looking for a proactive and confident engineer with excellent technical knowledge and strong customer service skills. Essential skills and experience: Strong 2nd/3rd line support experience across networks, servers, and firewalls. Advanced networking knowledge (DNS, DHCP, IP Subnetting, Routing). Hands-on experience administering Fortinet Firewalls. Strong working knowledge of Microsoft 365, Intune, and Entra ID. Familiarity with web filtering and email protection technologies. Excellent communication, documentation, and customer service skills. Full UK driving licence and flexibility to travel. Desirable: Experience supporting IT within schools or educational organisations. Familiarity with Fortinet Fabric Suite, Barracuda, Veeam/Acronis, Hyper-V, or VMware. Knowledge of safeguarding and education-focused IT security tools. Why Apply? This role offers the chance to join a forward-thinking IT provider with a reputation for excellence in the education sector. You'll enjoy: Competitive salary and performance-related bonus scheme. Hybrid working with home-based flexibility and regular office visits. Company pension and sickness pay schemes. Electric Vehicle Salary Sacrifice Scheme. 22 days' annual leave (plus bank holidays and your birthday off!), increasing with service. Ongoing professional development opportunities. Being part of a dynamic, supportive team shaping the future of IT in schools.

We are seeking two experienced IT Support Engineers to provide on-site support at secondary schools based in Stockport and Glossop. These are excellent opportunities for skilled IT professionals who enjoy being hands-on and supporting technology that directly enables teaching and learning. Location: Stockport & Glossop Salary: £25,000 - £32,000 per annum Contract: Permanent or Contract considered Package & Benefits Salary £25,000 - £32,000 (experience dependent) Permanent or short-term contract options considered 25 days annual leave plus bank holidays (perm) Company pension (5% employer contribution) Ongoing training and career development The Role As an IT Support Engineer, you will work on-site as the primary point of contact for IT issues, ensuring smooth day-to-day operations across hardware, software, networks, and classroom technology. You will also be supported by a wider IT services team for escalations. Key responsibilities include: Providing first- and second-line IT support to staff and students Troubleshooting and maintaining desktops, laptops, printers, and classroom AV Supporting Office 365, Active Directory, Windows 10/11, and Google Workspace Managing device builds, installations, and updates Monitoring and maintaining networks, switches, and WiFi Logging tickets, updating users, and escalating when required Carrying out routine checks and preventative maintenance About You We are looking for someone who can work independently on-site, with excellent technical skills and strong customer service. Essential skills include: IT support experience (ideally in a school or education setting) Knowledge of Windows 10/11, Microsoft 365, Google Workspace, AD & Group Policy Experience with devices, AV, printers, and mobile device management (MDM) Networking fundamentals - switches, patching, WiFi Full UK driving licence and access to your own vehicle Desirable: Industry certifications (Microsoft, CompTIA etc.) Familiarity with MIS or other education systems Requirement: Enhanced DBS check Apply Today

GreatFind Recruitment are on the hunt for a 3rd Line Networking and Server Engineer for our client, a dynamic and forward-thinking IT organisation, delivering IT services to the UK's most prestigious schools and colleges. The purpose of the role is to provide remote and onsite IT support, plus to assist with IT project implementations. Benefits include: Laptop, Mobile phone, 23 days holiday, Pension, Training, Excellent career development opportunities. This role will provide the right candidate with the opportunity to get in depth experience with a wide variety of the very latest technologies. It will suit someone with enthusiasm and ambition who is looking to build a strong career in IT. Key Responsibilities Provide technical expertise for a wide variety of current and new technologies. Provide technical guidance and be a point of technical escalation when required to ensure high levels service are delivered and maintained. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design through to completion. Assist with providing IT support services to clients. Assist with managing company internal IT systems and IT projects. Skills and Experience A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security). A minimum of five years' experience in a similar IT role. Experience of working with and supporting a range of information technologies, the following preferred: - Microsoft technologies: 365, Azure, Windows, AD, Server and Exchange - Networks: network switches, wireless networks, routers, cabling infrastructure - Cyber security: firewalls, web filters, advanced protection and recovery - Cloud technologies - VMware / HyperV - Back-up solutions: Veeam, cloud backup Desirable qualifications: - Cisco CCNA - VMware VCP - Microsoft Certified - e.g. Azure, 365, Security - Certified Wireless Network Administrator (CWNA) About You You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be an approachable and supportive team player, providing technical guidance and help as required. You will be keen to learn and gain experience with new technologies and their use in an education environment. This role requires regular working at client sites. You will need your own transport and a willingness to travel. Apply today! About GreatFind Recruitment We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations. We've worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won't rest until everyone is happy. We are an equal opportunity provider.