Nhs National Services Scotland

Overview North of Scotland HEPMA Application Specialist Job Title: North of Scotland Hospital Electronic Prescribing and Administration (HEPMA) Application Specialist Programme Manager (HEPMA) Location: Aberdeen Royal Infirmary, with potential to work remotely from elsewhere within North of Scotland (NoS) Region. Grade: Band 6 (£41,608 - £50,702 pro rata per annum) Duration: Fixed Term / Secondment for 12 months Region: North of Scotland Hours: 37 (Mon-Fri) Negotiable Job type: Full time We're seeking a talented Application Specialist to join the North of Scotland (NoS) HEPMA Digital Team on a fixed term / secondment basis for 12 months, supporting the delivery and operation of our region-wide Hospital Electronic Prescribing and Medicines Administration (HEPMA) and Pharmacy Stock Control (PSC) systems. This is a unique opportunity to work across six NHS Boards-Grampian, Highland, Orkney, Shetland, Tayside, and Western Isles-delivering a transformational service that enhances patient safety, clinical efficiency, and digital innovation. What You'll Do Provide 3rd line support for HEPMA and PSC systems across the region. Collaborate with clinical, pharmacy, and IT teams to troubleshoot, test, and implement system upgrades. Work with national suppliers and cloud infrastructure teams to ensure robust and secure service delivery. Contribute to the evolution of digital prescribing and medicines management in a multi-board environment. What We're Looking For A technically sound IT professional with strong experience in application support, system management, or data management. Skilled in Windows server/desktop environments, scripting, databases, and reporting tools. A natural problem-solver with excellent communication and interpersonal skills. Someone who thrives in collaborative, multi-disciplinary teams and enjoys learning and adapting in a fast-paced environment. Why Join Us? Be part of a forward-thinking digital team shaping the future of healthcare. Work on high-impact systems that directly improve patient care. Enjoy flexible working arrangements and opportunities for professional development. Collaborate with passionate colleagues across the North of Scotland. As this post is being offered as a secondment, if you are a current NHS Grampian employee please ensure you seek permission from your current line manager to agree to the secondment in principle prior to submitting your application. Interviews are scheduled for 5th March 2026. Informal Enquiries Josh Heery NoS PSC/HEPMA Systems Specialist - or NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. ADDITIONAL INFORMATION FOR CANDIDATES As from 1/4/26, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro-rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected. As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at . You should apply for this post by completing the application process on Jobtrain. DO NOT upload a CV as this will not be used for short listing purposes. Posts close at midnight on the indicated date unless the advert states otherwise. Post may close early due to volume of applications. For help to complete an application on Job Train please follow the guidance: Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please ensure that the address you provide on your application form is your current place of residence for your present workplace, and that your identification confirms this address. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates. For advice and support with any system issues, contact Jobtrain Candidate Support Hub at the support page. We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain. Once you have submitted your application form you will be unable to make any amendments. Some of our vacancies are for internal candidates only. If you are a member of staff, please update your Jobtrain profile to reflect that you are employed by NHS Grampian. Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering. NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.

Overview Flexible Location: NES is a remote-friendly employer with staff based throughout Scotland. We support office-based and hybrid working arrangements. We welcome conversations about alternative working patterns-please get in touch during the application process to discuss. Work Pattern: Fixed Term, Full Time, 37 hours per week As from 1/4/26, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro-rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected. Fixed-term or Secondment until 31st March 2028 For NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered. You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment. Who We Are NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations. The function of NES Technology Service is to develop and lead a programme of work and services that supports both the corporate functions that allow NES to work and deliver its strategic objective and to deliver against Scotland's Digital Health and Care Strategy. The Opportunity Test Lead - NDP Developer Platform Services (DPS) Do you have a passion for testing & quality? Do you thrive on validating complex Kubernetes and AWS infrastructure changes where the impact spans dozens of live services? Do you have a passion for digging deep into cloud infrastructure, getting hands-on with the latest technologies, and ensuring every deployment is seamless? Do you enjoy being the quality gate for platform changes that hundreds of engineers depend on every day? Do you love testing cutting-edge solutions, while being deeply involved in automation, performance testing, and cloud-based environment? Working within the Developer Platform Services (DPS) team, you will play a pivotal role in leading quality and validation across the National Digital Platform's Common Runtime Environment (CRE) and associated services. This is not a traditional service-level QA role. You will be responsible for infrastructure, platform, and runtime quality, ensuring that changes to Kubernetes, AWS, deployment tooling, security policies, observability, and configuration do not negatively impact the wide range of services running on the CRE. You will work hands-on with AWS EKS, Kubernetes, Helm, observability tooling, and platform services, collaborating closely with platform engineers to validate changes, design risk-based test strategies, and perform deep regression testing across hosted services. You'll not only get hands-on with the latest tools and technologies but also collaborate closely with cross-functional teams to ensure testing strategies are aligned with our technical goals. Your expertise will be crucial in delivering scalable, high-performance applications that meet both internal standards and external customer requirements. As a key member of the team, you may work directly with external providers and clients, acting as the bridge between their needs and our technical teams. You will lead testing initiatives that impact real-world use cases, ensuring seamless integration, compatibility, and performance across diverse environments. Your ability to collaborate, influence, and communicate complex technical details to non-technical stakeholders will be essential in delivering top-tier solutions that exceed expectations. What We Love to See Test Leads offer a broad range of skills and experience, if you can offer some or all of these, we'd love you to apply: A genuine passion for testing platforms, infrastructure, and runtime environments Strong knowledge and hands on experience of cloud infrastructure preferably AWS Experience testing infrastructure changes and understanding their downstream impact on multiple services Solid knowledge of Kubernetes concepts including deployments, services, probes, networking, and upgrades Familiarity with observability tooling (e.g. Prometheus, Grafana, alerting, metrics) Ability to break down complex platform architectures into testable components and risks Broad understanding of the key roles within an agile team and experience of developing relationships to work efficiently together to deliver excellence Holistic thinker with experience in collaborating effectively across teams A proactive, engaged individual who brings enthusiasm to their work and enjoys supporting others to solve problems, as much as solving them themselves Someone who actively engages with the project and demonstrates genuine curiosity and commitment to continuous improvement An advocate for users, able to view the product through the lens of diverse user needs and contribute to solutions that work for everyone Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines Benefits Which Matter As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including: Life-work balance - with opportunities for flexible working and hybrid working Generous NHS pension scheme Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review Annual Leave - 27 Days increasing in line with service plus 8 days public holiday NHS discounts and more Diversity and Inclusion Developing a successful national service for Scotland means considering the diverse needs, perspectives, and backgrounds of everyone in Scotland. We are focused on hiring the very best talent and actively encourage applications from candidates of all backgrounds. Our aim to ensure that everyone is treated fairly, with respect, and has a positive recruitment experience-regardless of the outcome. We welcome applications from all under-represented groups, including racially minoritised people and disabled people. It is not essential to be in a Test Lead role right now-you may be returning from a career break (e.g., maternity, paternity, caring) or coming from another field, but you must have previous experience of being a Test Lead. Your experiences can bring a fresh perspective to our work. If you are considering applying and would like to discuss the opportunity, any adjustments or alternative work patterns, please contact . Next Steps NHS candidates will be considered firstly on a secondment basis, and so are strongly encouraged to discuss this with their current NHS employer at the earliest opportunity, ideally prior to application. All applicants who are shortlisted for interview will be contacted by e-mail. In person OR online interviews (Including a Presentation) will take place between Thursday 5th March - Tuesday 10th March 2026. The presentation topic will be sent to candidates selected for interview. For further information please refer to the Job Information Pack below. Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted. Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face-to-face pre-employment checks. If you require any adjustments to support this, please let us know. To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here . For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or 'going rate'. Further information on these criteria can be found here . It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form. If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at:

A public health organization is seeking a Test Lead for their Developer Platform Services. This role focuses on testing and validating complex Kubernetes and AWS infrastructure changes. The successful candidate will engage with cross-functional teams, ensuring quality and performance across diverse environments. If you have a strong background in cloud infrastructure, along with testing and quality assurance skills, we would like to see your application. The position offers fixed-term employment with generous benefits.

A healthcare organization in Scotland is seeking a North of Scotland HEPMA Application Specialist to provide crucial support for its electronic prescribing systems. This role involves collaborating with clinical and IT teams across multiple NHS Boards. Candidates should have strong application support experience and excellent problem-solving skills. Enjoy flexible working and opportunities for professional growth in a forward-thinking digital team.

Overview NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society. Who we are NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland. In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way. To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net) Position An exciting opportunity has arisen for a Deputy Data Protection Officer within our Information Governance Department based at University Hospital Crosshouse. Hours and pattern 37 hours per week. Monday - Friday From 1 April 2026, the working week for NHS Agenda for Change staff in Scotland will be reduced. Full-time hours will reduce from 37 to 36 hours (pro rata for part-time staff) without loss of earnings. What you will do The Information Governance Team is a team of specialist staff who develop monitor and oversee the implementation of NHS Ayrshire & Arran's Information Governance agenda. This includes; data protection, information security, freedom of information, confidentiality, Caldicott, records management, and information quality. The post holder will be responsible for assisting the Head of Information Governance & Data Protection Officer in ensuring that NHS Ayrshire & Arran complies with all relevant privacy-related legislation; ensuring that employees are fully informed of their responsibilities for acting within the law; and that the public are informed of their rights. The Deputy DPO will support the Head of IG & DPO in ensuring that the organisation has proper risk-based systems of control over the personal data that it processes. The post holder will support the Head of IG & DPO in researching, developing and advising senior management on all Data Protection requirements. The post holder will also support the Head of IG & DPO in providing the Data Protection Officer service to the appropriate primary care organisations. For further information on the role please view the job description. Knowledge, training, qualifications and/or experience Educated to degree level, with experience of working within an information governance or similar data protection role, able to interpret Data Protection Legislation, in particular the UK General Data Protection Regulation and the Data Protection Act 2018. A high level of knowledge in the use of the Microsoft office suite, advanced computer skills and proficiency in the use of electronic information systems. You will be highly motivated and be able to demonstrate excellent communication skills and experience of team working. Person specification For further information on the requirements for the role please view the person specification. UK Driving Licence A UK car licence is essential to this role Contact If you would like to find out more about the role, please contact Marie Lynch, Head of Information Governance & Data Protection Officer, NHS Ayrshire & Arran on or . Additional information for overseas candidates To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack. ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form. The Recruitment Team are unable to answer individual queries at application stage about this, please visit here for further information. All candidates information ADDITIONAL INFORMATION FOR ALL CANDIDATES DO NOT upload a CV as this will not be used for shortlisting purposes. Posts close at midnight on the indicated date. Late applications will not be accepted. For help to complete an application on JobTrain, please follow this link: To view our accessibility statement, please follow this link: Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately. Please check your email regularly (including junk folders) and also your JobTrain account for updates. Please contact JobTrain Candidate Support Hub: - for advice and support with any system issues. We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using JobTrain. Once you have submitted your application form you will be unable to make any amendments. Some of our vacancies are for internal candidates only. If you are a staff member, please ensure you update your JobTrain profile to reflect that you are employed by NHS Ayrshire and Arran. Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

A leading health service organization in Kilmarnock seeks a Deputy Data Protection Officer to ensure compliance with data protection legislation and assist in the implementation of their Information Governance agenda. The ideal candidate will have a degree, experience in a relevant role, and excellent communication skills. The position offers a full-time schedule of 37 hours per week with opportunities for professional growth and a supportive team environment.

A healthcare organization in Scotland is seeking a GP with Special Interest in post Viral Syndromes. This fixed term role includes joining a multidisciplinary team to provide clinical assessments, participate in evaluations, and help develop patient pathways. Candidates must have a Certificate of Prescribed Experience and the ability to work independently. A full UK driving licence is necessary. The position is offered on a fixed term/secondment basis until 31/3/2026.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. An exciting opportunity has arisen for a GP with Special Interest in post Viral Syndromes within our Post Viral multidisciplinary Team based at University Hospital Crosshouse. Hours and Shift Pattern Hours and Shift Pattern: 2 SESSIONS PER WEEK This post is offered on a fixed term/secondment basis until 31/3/2026. What you will do The post holder will join a team of advanced NAHP clinicians as well as a psychologist to establish clinical quality, standards and potential pathway development within the team. The post holder will provide assessments, clinical care, multidisciplinary meetings and triage with the NAHP team, contribute to evaluation and audit. The post holder will work with the Service Manager to provide national feedback to Scottish Government if required under the Long Term Condition Framework and will sit on local Steering Group. An agreed minimum number of sessions will be carried out in this post. This innovative role has been developed primarily to support the development and clinical oversight of patients in the Post viral Service. Work is required to establish and maintain clinical quality standards, develop and initiate new systems of working and encourage and promote the development of Clinical Governance in the areas they are working in. The post holder will join a team of advanced practitioners. The post holder will potentially be involved in the clinical assessment of individuals within their own homes. The post holder will be potentially expected to build on primary care national standards to develop local pathways in the management of more complex symptoms associated with post viral conditions. There is an expectation that the post holder would be involved in the ongoing training and education of team members. Knowledge, training, qualifications and/or experience required to do the job Certificate of Prescribed Experience from JCPTGP or equivalent Requires to be included on or eligible for inclusion on the NHS Ayrshire & Arran's GP Performers List Recent evidence of continued academic and professional development. RCGP qualification preferred. A firm grasp of issues related to General Practice and the GMS Contract. Self-motivated, able to work without supervision, using own initiative to complete tasks. Able to communicate effectively and work as part of a multi-disciplinary team. Well-developed influencing skills combined with a facilitative and supportive style of working. Registered with a Licence to Practise at the point of taking up the post. A good understanding of post viral syndromes, the effects, impact, investigations and treatment options Further information For further information on the requirements for the role please click the link below to view the person specification Full UK Driving Licence/Access to a vehicle: YES Full UK driving licence and access to a vehicle is essential to this role. Contact If you want to find out more about the role, please contact Jane Holt via email

A leading healthcare organization in Scotland is seeking an IT Infrastructure Support professional. In this role, you will be responsible for providing expert guidance to users, resolving hardware and software issues, and contributing to the transformation of the IT infrastructure. Candidates are required to have a degree-level education and over three years of experience in a frontline IT role. Flexible working options are available, along with a supportive team environment.

A prominent healthcare organization in Scotland is seeking an experienced Senior Buyer (Digital Services) to join their Procurement Team. In this key role, you will manage significant procurement projects for digital goods and services, ensuring compliance and value-for-money outcomes across the organization. The ideal candidate will possess a degree-level qualification and have substantial procurement experience, alongside strong communication and negotiation skills. The role offers opportunities for professional development within the healthcare sector.

A healthcare organization in Scotland seeks a Service Improvement Manager to lead service transformation initiatives aimed at enhancing patient flow. The role involves collaborating with various services to deliver impactful changes and develop local capabilities for sustainable improvements. Candidates should possess relevant degree qualifications, experience in health service management, and strong communication skills. This full-time position is fixed-term until July 2027, based in Airdrie, with a commitment to improving healthcare services.

The Role To lead the development and delivery of improvement programmes to support service transformation through delivery of a range of high impact changes with a specific focus on improving patient flow. The Service Improvement Manager will also work to develop local capability to ensure sustainable service improvement longer term. This is a generic role which will be allocated to lead specific improvement programmes as required. The post-holder will be required to work closely with a large number of different services to facilitate improvements in both patient flow and the quality of patient journeys. NHS Lanarkshire Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire! Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas. What we'll need you to bring Qualifications and Experience Degree level and Postgraduate level qualification in e.g. business / management / change Significant experience and knowledge of health service management, including change management and service/workforce redesign acquired through training and experience Significant experience in Change Management Skills including improvement methodology Experience of managing clinical and organisational challenges Ability to handle complex work without supervision Ability to negotiating and facilitating change with staff and stakeholders at all levels Knowledge of planning, operational processes and systems Experience of working in a programme or project environment Skills / Qualities / Aptitudes Effective Communicator Ability to work flexibly and as part of a team IT Literate Self motivated, proactive and innovative Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence. It would be great if you also have Project Management training Lean Change Agent training or ScIL training Experience in analysing and leading improvement projects in patient flow and Service modernisation Evidence of leading a multi-disciplinary team through successful service change Knowledge of NHS Systems Ability to analyse and interpret complex data sets extracting key information and communicating this effectively High level change management skills including improvement methodology Ability to motivate colleagues from a diverse range of specialities and professions Contract type Fixed Term or Secondment until July 2027 Full time 37 hours Please note this is a fixed term post until July 2027. Where a post only has temporary funding and an existing member of NHS Lanarkshire staff wishes to apply, this will be treated as a secondment. The employee MUST already have written agreement from their line manager to be released on a secondment before applying for the post. Location and Working Pattern This role will be based in Hospital Services within University Hospital Monklands Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations. Looking to find out more? If you're looking to find out more, then we would love to hear from you! Please contact Marissa Morrison, Interim Emergency Medicine & Medicine Service Manager on For enquiries regarding the application form or recruitment process, please contact Lynn Deas, Recruitment Administrator on (Please remember to include the job title and reference number in your email) Why NHS Lanarkshire? Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career. Some of NHS Lanarkshire's benefits include: A minimum of 27 days annual leave increasing with length of service A minimum of 8 days of public holidays Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension) Paid sick leave increasing with length of service Occupational health services Employee counselling services Work-life Balance policies and procedures NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page. Further Information For more information on the role, please refer to the Job Description. If you're looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage. Additional Information for Applicants Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early. For help to complete an application on Jobtrain please follow this link: Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates. We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain Once you have submitted your application form you will be unable to make any amendments NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent-regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another. Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children's settings. Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process. Right to Work within the UK NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at the UK government site. Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire. Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.

A major health service provider in Scotland seeks an experienced Team Leader for its Waiting Times Department. The successful candidate will manage waiting lists and lead a dedicated booking team, ensuring efficient service delivery and meeting waiting time targets. Strong leadership and communication skills are essential. If you have a proactive mindset and experience in managing teams, we encourage you to apply. This role offers a fulfilling opportunity to improve patient access in a friendly and supportive environment.

The Waiting Times Department plays a vital role in managing the booking of outpatient, inpatient, and day case services across NHS Dumfries & Galloway. We are seeking an experienced and motivated Team Leader to join our friendly team and help drive improvements in patient access and service delivery. As Team Leader, you will: Take responsibility for the effective day to day management of waiting lists. Provide direct line management to the booking team. Offer support, training, and guidance to other waiting list users, including staff across multiple acute services. Play a key role in meeting waiting time targets, ensuring patients receive timely access to their appointments. We want someone with strong leadership skills, excellent communication, and a proactive approach to problem solving. You should be confident in managing teams, analysing service demand, and supporting colleagues to deliver patient focused outcomes. Please note: interviews will include a scenario-based questions. Candidates invited to interview will be required to attend in person. Informal enquiries to - Aimee Orsi, Waiting Times Manager: If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: As from 1st April 2026, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected. INFORMATION FOR ALL CANDIDATES To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages APPLICATION PROCESS Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e mail regularly (including junk folders) and also your Jobtrain account for updates. Please contact Jobtrain Candidate Support Hub - for advice and support with any system issues. DISCLOSURE SCOTLAND Some of our posts may require you to undergo a criminal records check. Changes as of 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit: Disclosure levels - mygov.scot EQUALITY AND DIVERSITY NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community. PUBLIC PROTECTION Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business. ADDITIONAL INFORMATION FOR INTERNATIONAL CANDIDATES RIGHT TO WORK IN THE UNITED KINGDOM NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the to work in the UK of all prospective employees, regardless of nationality or job category. WORK VISA If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsored BEFORE submitting your application form. We are unable to provide sponsorship for bank contracts. UNITED KINGDOM REGISTRATION NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies. Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (e.g. NMC, HCPC, GMC, GDC etc).

The Role The Service Desk Team Leader is responsible for leading and managing a team of service desk analysts and User Provisioning administrators to provide exceptional technical support and customer service. They oversee the service desk operations, ensuring efficient delivery of IT support services and adherence to service level agreements. The Service Team Leader fosters a positive work environment, develops, implements policies and procedures, and promotes a customer-centric approach. They stay updated with industry trends, identify opportunities for process improvement and automation, and collaborate with stakeholders to enhance service quality. The role requires strong leadership, communication, and problem-solving skills, along with knowledge of IT service management frameworks and tools. Additional Information Specific to the Role - The Service Desk Team Leader plays a critical role in ensuring the smooth and efficient operation of the service desk function within the organization. This position is responsible for overseeing a team of service desk analysts and User Provisioning admin, ensuring that they provide exceptional technical support and customer service to internal users or external clients. The role encompasses several key areas: Team Leadership and Management Service Desk Operations Customer Service Excellence Technology and Process Enhancement This job purpose description serves as a general outline and may be adapted or modified to align with specific organizational requirements. NHS Lanarkshire Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire! Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas. What we'll need you to bring The post holder will be educated to degree level or equivalent and have proven experience in management/supervision of an IT support service. The post holder will have an in-depth experience and knowledge of PC software and Clinical systems in use within NHSL. Ideally the post holder should have proven experience in respect of delivering an IT support service. Leadership skills to enable the day to day management of service delivery. Further education/evidence of Continuous Professional Development in area of speciality including study days/courses/post graduate qualification. The post holder will possess excellent team-working/leadership skills and have the ability to motivate others and work using own initiative. The post holder must be able to prioritize their own work and that of other staff within their support function and be able to plan between competing priorities mindful of the impact of IT support decisions on the day to day operation of services. The post holder must be able to document and communicate their work plans to others including other IT support staff. The post holder must be experienced in the use and support of all Microsoft PC operating systems and Microsoft Office software. The post holder must be able to drive and have a current UK driving license. Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence. It would be great if you also have Experience in a complex Technical Support role within an IT department Proven track record in the regular use of Microsoft desktop products such as MS Office, Visio etc. in order to produce reports for service monitoring Proven ability to manage the administrative and service delivery aspects of a high-pressure IT System Support Service covering around 14,000 end users. Proven ability to deliver work objectives on own initiative Proven ability to work effectively with both technical and non-technical colleagues at all levels within and external to the organisation Proven relationship and performance management skills Extensive specialist demonstrable and extensive experience in an IT Systems related discipline Specialist technical knowledge across complex IT systems products and practices understanding current needs and acknowledging industry trends Familiar with the principles and methods of project management Working knowledge of NHS Scotland's eHealth legislation, policies and regulatory guidance Experience presenting to groups of technical staff on an individual basis Excellent listening, communication and interpersonal skills. Effective time management skills Contract type Permanent Full time 37 hours Location and Working Pattern This role will be based in Digital within Kirklands - NHSL Headquarters The working pattern for this role is 8am - 6pm Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations. Looking to find out more? If you're looking to find out more, then we would love to hear from you! Please contact Mick Miller eHealth Customer Service Manager on For enquiries regarding the application form or recruitment process, please contact David Murray, Recruitment Administrator on Please remember to include the job title and reference number in your email Why NHS Lanarkshire? Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career. Some of NHS Lanarkshire's benefits include: A minimum of 27 days annual leave increasing with length of service A minimum of 8 days of public holidays Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension) Paid sick leave increasing with length of service Occupational health services Employee counselling services Work-life Balance policies and procedures NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page. Further Information For more information on the role, please refer to the Job Description. If you're looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage. Additional Information for Applicants Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early. For help to complete an application on Jobtrain please follow this link: Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates. We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain Once you have submitted your application form you will be unable to make any amendments NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent-regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another. Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children's settings. Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process. Right to Work within the UK NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at the UK government site. Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire. Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.

A leading healthcare organization in the UK is seeking a Service Desk Team Leader to oversee operations and manage a team of service desk analysts. This role focuses on delivering exceptional IT support services while ensuring adherence to service level agreements. The ideal candidate will have proven management experience, strong leadership skills, and knowledge of IT service management frameworks. Join a supportive environment that values patient care and provides opportunities for career development.

A National Health Board is seeking a Test Lead for its National Digital Platform. The role focuses on quality assurance for cloud solutions and involves leading testing initiatives, ensuring integration, and collaborating with diverse teams. The ideal candidate will have prior experience as a Test Lead and a passion for improving QA processes. This is a full-time position based in Scotland with flexible and hybrid working options. Benefits include generous leave and annual salary progression.

Overview Flexible Location: Based throughout Scotland, NES is a remote friendly employer supporting office and hybrid working. We're happy to talk about how you want to work. Work Pattern: Fixed Term, Full Time, 37 hours per week As from 1/4/26, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro-rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected. Fixed-term or Secondment until 31st March 2028 For NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered. You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment. Who We Are NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations. The function of NES Technology Service is to develop and lead a programme of work and services that supports both the corporate functions that allow NES to work and deliver its strategic objective and to deliver against Scotland's Digital Health and Care Strategy. The Opportunity Test Lead NDP (National Digital Platform) Do you have a passion for testing & quality? Do you thrive on solving complex technical & business/ user challenges and take pride in delivering flawless, high-quality software? Do you have a passion for digging deep into cloud infrastructure, getting hands-on with the latest technologies, and ensuring every deployment is seamless? Do you love testing cutting-edge solutions, while being deeply involved in automation, performance testing, and cloud-based environments? Do you take a proactive approach to improving QA processes and ensuring the entire development lifecycle is optimized for quality and speed? Working within the National Digital Platform, you will play a pivotal role in leading the QA efforts across our cloud-based solutions, driving quality at every stage of the development lifecycle. You'll not only get hands-on with the latest tools and technologies but also collaborate closely with cross-functional teams to ensure testing strategies are aligned with our technical goals. Your expertise will be crucial in delivering scalable, high-performance applications that meet both internal standards and external customer requirements. As a key member of the team, you may work directly with external providers and clients, acting as the bridge between their needs and our technical teams. You will lead testing initiatives that impact real-world use cases, ensuring seamless integration, compatibility, and performance across diverse environments. Your ability to collaborate, influence, and communicate complex technical details to non-technical stakeholders will be essential in delivering top-tier solutions that exceed expectations. Does this sound like you? What We Love to See Test Leads offer a broad range of skills and experience, if you can offer some or all of these, we'd love you to apply: A passion for testing Knowledge of and hands on experience of cloud infrastructure Knowledge and experience of test tool selection and use Ability to break down technical solutions and develop a model of the different components and how they work to facilitate discussion and test ideas Broad understanding of the key roles within an agile team and experience of developing relationships to work efficiently together to deliver excellence Holistic thinker with experience in collaborating effectively across teams A proactive, engaged individual who brings enthusiasm to their work and enjoys supporting others to solve problems, as much as solving them themselves Someone who actively engages with the project and demonstrates genuine curiosity and commitment to continuous improvement An advocate for users, able to view the product through the lens of diverse user needs and contribute to solutions that work for everyone Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines Benefits Which Matter As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including: Life-work balance - with opportunities for flexible working and hybrid working Generous NHS pension scheme Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review Annual Leave - 27 Days increasing in line with service plus 8 days public holiday NHS discounts and more Diversity and Inclusion Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work. We are focused on hiring the very best talent available for NES, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience - regardless of the outcome. It's not essential to be in a Test Lead role right now, but you must have previous experience of being a Test Lead. You may be returning from a career break (e.g. maternity, paternity, caring for others) or returning after working in another field. Your experiences elsewhere can bring a fresh perspective to our work. If you are considering applying and feel it would be helpful to discuss this initially, please contact Next Steps NHS candidates will be considered firstly on a secondment basis, and so are strongly encouraged to discuss this with their current NHS employer at the earliest opportunity, ideally prior to application. Our recruitment process is currently 100% remote and if successful you would initially work remotely, working from our offices as operationally required. All applicants who are shortlisted for interview will be contacted by e-mail. Online interviews (including a presentation) will take place on Thursday 26th February - Tuesday 3rd March 2026. The presentation topic will be sent to candidates selected for interview. For further information please refer to the Job Information Pack below. Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted. Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face-to-face pre-employment checks. If you require any adjustments to support this, please let us know. To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards willcheck your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here. For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or 'going rate'. Further information on these criteria can be found here. It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form. If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at:

A national health service organization is seeking a Test Lead to guide the testing strategies for their Digital Front Door programme. You will work with a skilled multi-disciplinary agile team, ensuring high quality and excellence in testing. Candidates must exhibit superior leadership abilities and extensive experience in software testing, including diverse testing methodologies. This is a fixed-term, full-time position with flexible working arrangements in Scotland.

Flexible Location NES is a remote friendly employer with staff based throughout Scotland. We support office based and hybrid working arrangements. We welcome conversations about alternative working patterns-please get in touch during the application process to discuss. Work Pattern Fixed Term, Full Time, 37 hours per week. As from 1/4/26, the Agenda for Change full time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected. Fixed term or Secondment until 31/03/2028 For NHS applicants, an NHS secondment will be offered in the first instance. For non NHS applicants, a fixed term or secondment would be considered. You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment. Who We Are NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations. NES Technology Service (NTS) has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government's technology strategies. Our Technology We are in the business of providing safe, secure and innovative technology products and services that aim to improve outcomes across education, training, workforce, health and care in the public sector in Scotland. Using modern cloud based technology we deliver sustainable products and services for the future. The Opportunity We are looking for a Test Lead to join our highly talented and growing team, to provide exceptional leadership on the testing of our products within the Digital Front Door programme. Do you enjoy working as part of a highly skilled multi disciplinary agile team? Do you enjoy collaborating and problem solving with a wide range of stakeholders, to ensure you are delivering maximum value and continually improving our testing process in line with our changing landscape? Do you want to play an important role in delivering the NES and Digital Health and Care Strategies for Scotland? Do you have exceptional Testing and Test Leadership skills? Do you ensure your work and your team's work is delivered to high quality standards? Working within the Product & Delivery Business Unit (Test Team) you will shape and lead on the implementation of robust testing strategies, essential for the delivery of high quality solutions as part of NES Technology's business goals, and will directly inform the development and delivery of digital services for health and care professionals and the general public. Does this sound like you? What We Love to See A confident leader with highly developed skills such as communication, decision making, motivation, conflict management and adaptability Broad understanding of the key roles within an agile team and experience of developing relationships to work efficiently together, to deliver excellence Extensive specialist experience in software testing and proven experience of leading the planning, execution, and documentation of testing Extensive experience of structured exploratory testing Experience of testing web and mobile applications including multi browser, operating systems, accessibility, security and usability testing Ability to breakdown technical solutions and develop a model of the different components and how they work to facilitate discussion and test ideas Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines Benefits Which Matter As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including: Life work balance - with opportunities for flexible working and hybrid working Generous NHS pension scheme Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review Annual Leave - 27 days increasing in line with service plus 8 days public holiday NHS discounts and more Diversity and Inclusion Developing a successful national service for Scotland means considering the diverse needs, perspectives, and backgrounds of everyone in Scotland. We are focused on hiring the very best talent and actively encourage applications from candidates of all backgrounds. Our aim to ensure that everyone is treated fairly, with respect, and has a positive recruitment experience-regardless of the outcome. We welcome applications from all under represented groups, including racially minoritised people and disabled people. Please contact or . Next Steps NHS candidates will be considered firstly on a secondment basis, and so are strongly encouraged to discuss this with their current NHS employer at the earliest opportunity, ideally prior to application. All applicants who are shortlisted for interview will be contacted by e mail. In person OR online interviews (Including a presentation) will take place on 26th February to 3rd March 2026. The presentation topic will be sent to candidates selected for interview. For further information please refer to the Job Information Pack below. Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted. Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face to face pre employment checks. If you require any adjustments to support this, please let us know. To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service. As part of the pre employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre settled status. To find out more about these routes of permission, please refer to the GOV.UK website here. For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licensed Sponsor, and if the post does not fall below the current minimum salary threshold or 'going rate'. Further information on these criteria can be found here. It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form. If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: .