West Midlands Police

The IT & Digital department is responsible for the force's adoption and use of information and digital technology. The department consists of three core functions as follows: Architecture Management (responsible for identifying and selecting the right technologies for the force) Delivery Management (responsible for delivering and implementing the right technologies for the force) Service Management (responsible for managing and maintaining all live, operational technology for the force) Key Responsibilities Provide specialist technical skills and knowledge that facilitate the security, integrity, availability and performance of the Force's infrastructure software including, but not limited to, email, directory services, collaboration software and application delivery platforms; Provide specialist technical skills and knowledge that facilitate the security, integrity, availability and performance of the Force's data centres, data storage services, servers and back ups; Provide specialist technical skills and knowledge that facilitate the security, integrity, availability, and performance of the Force's directory services infrastructure (e.g. Active Directory, IAM, PKI etc.); Provide specialist technical skills and knowledge that facilitate the relevant incident, configuration, availability, capacity, continuity and release management in line with the ITIL framework; Provide and disseminate specialist/technical advice on issues relating to the department, interpreting or assessing customer needs and exercising judgment to make decisions when solutions are not obvious. Click here to view the full details of the role including the Essential, Desirable and any educational requirements for the role. Prospective staff/officers must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold. Selection Process The selection process for this role will consist of the following elements: Initial application Shortlisting Test In person interview Important Information Closing Date: 28th August 2026 at 23:55 hours Interview Dates: Interviews will take place in October 2026 Vetting: Successful applicants will be required to pass Management Vetting and Counter Terrorism scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process. Medical: Appointment to this role will be dependent upon you successfully passing medical checks, which may include a drug and hearing test. Hours/Location: The hours of work are 36.5hrs a week at times agreed by management. The role is hybrid working. Contact: For further information Benefit Statement By choosing to join West Midlands Police you will receive an enhanced benefits package including: Fair remuneration with progression opportunities and access to a very competitive pension scheme. Enhanced annual leave in addition to public holiday entitlements. Discounts across travel, parking, daily costs of living and leisure activities. A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs Comprehensive benefits including pension, Blue Light Card, and employee assistance programme. West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a 'Disability Confident Interview Scheme' - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high volume, seasonal and high peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants. Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities

West Midlands Police in Birmingham seeks an IT & Digital professional to join its security-focused infrastructure team. The role covers delivery and management of critical services, from email and directory services to data centres and application delivery platforms, in a hybrid working environment. You will engage in design, deployment and ongoing operation, with vetting and medical checks part of the process.

HR & Business Analyst - Counter Terrorism Policing Birmingham, West Midlands, United Kingdom (On-site) Job Description Closing date: Monday 27th July 2026, 23:59pm The Counter Terrorism Policing (CTP) network stretches across the UK. We work alongside our partners to help protect the public and our national security by preventing, deterring and investigating terrorist activity. Our Business Services Department supports the operational delivery of CT policing across the wider West Midlands region through our Employee Resourcing, Facilities & Estates and Finance teams. We are based at our modern offices near to Birmingham Airport. We are looking for a talented and innovative individual with detailed knowledge of reporting products and dashboard creation to fulfil an exciting opportunity as an HR & Business Analyst within the Business Services function of CTPWM (Counter Terrorism Policing) reporting to the Deputy Head of Business Services. The role You will be responsible for reporting and analysing data using information from a range of systems and external data sources, to provide value added analysis, insights and recommendations to key stakeholders within CTPWM, CTPHQ and our regional & national colleagues. You will develop reports and dashboards in conjunction with Business Services (HR, Finance and Facilities & Estates) and wider CTPWM department and provide data and analysis to support change programme requirements. You will also support in the creation of presentations and reports for key strategic meetings, presenting relevant data in a clear, concise and comprehensible way to a range of different stakeholders. Responsibilities Producing and analysing key monthly, quarterly and annual datasets & reports to meet objective and KPI requirements. Identifying trends opportunities and challenges along with relevant recommendations for problem solving. Providing specialist people analysis to portfolio leads and other key stakeholders and ensure that analysis is understood in terms of opportunities and threats. Producing related data for statutory returns including CTPHQ, the Home Office, HMIC and other governing bodies, ensuring the Forces authorised establishment position is maintained. Developing/engaging with professional networks within Policing, with relevant partners and external bodies, to enable benchmarking and development of best practice in data and reporting. Contributing to the creation of system of governance, to deliver a clear and integrated approach to workforce planning and reporting across the department and Business Services. Working with change programmes to provide and gather people related information to include with portfolio analysis. Continually assessing the quality of data held on force systems and work with the business to ensure data remains accurate. Monitoring all reporting to ensure it remains accurate, accessible and applicable. Working with colleagues to develop and maintain a good understanding of the current Business and HR practices. Ensure that data analysis is maintained and up to date for Head of Services, CTPHQ and department and evaluate the effectiveness of the analysis to implement developments to improve the value. Supporting with other ad hoc reporting request within Business Services such as budget and cost saving analysis. Working on your own initiative with strategic oversight from Business Services Leadership. Skills and competencies Experience of developing dashboards with QLIK Sense and presenting data analysis. Experience of undertaking research and benchmarking within tight timescales, to create analysis and recommendations to support and influence both strategic and tactical decisions. Experience of working with large, complex datasets. Experience of using Excel to an advanced level. Extensive experience of working with reporting tools e.g. Oracle e business suite / Oracle Fusion. Experience of working within a People based analytical role. Good working knowledge and understanding of workforce planning theory and application, legislation and policy. Experience of statistical modelling. Additional information Please note, interviews for this role will be held prior to 14th August 2026. You will need to undergo additional security clearance checks, with the offer of employment being conditional on obtaining all of the necessary security clearances. There are limitations on travelling to a small number of countries once in post. Diversity & Inclusion We maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities, whilst protecting them from harm. Counter Terrorism Policing is always working to build upon our diverse workforce to reflect the country we serve. An inclusive culture enables us to do things differently, working in ways that meet individuals' needs to ensure work-life balance is healthy so that we deliver the best for the organisation. We are a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a Disability Confident Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example, in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

West Midlands Police is seeking to support its Service Improvement Team in maintaining and growing ISO accreditation within the Digital Forensic Unit. The role involves validating software/hardware, researching development opportunities, and supporting managers with staff training and competency assessments. The candidate will produce evidential reports for CPS and Courts, and communicate findings to Technical Managers.

The IT & Digital department is responsible for the force's adoption and use of information and digital technology. The department consists of three core functions as follows: Architecture Management (responsible for identifying and selecting the right technologies for the force) Delivery Management (responsible for delivering and implementing the right technologies for the force) Service Management (responsible for managing and maintaining all live, operational technology for the force) Key Responsibilities Provide specialist technical skills and knowledge that facilitate the security, integrity, availability and performance of the Force's infrastructure software including, but not limited to, email, directory services, collaboration software and application delivery platforms; Provide specialist technical skills and knowledge that facilitate the security, integrity, availability and performance of the Force's data centres, data storage services, servers and back ups; Provide specialist technical skills and knowledge that facilitate the security, integrity, availability, and performance of the Force's directory services infrastructure (e.g. Active Directory, IAM, PKI etc.); Provide specialist technical skills and knowledge that facilitate the relevant incident, configuration, availability, capacity, continuity and release management in line with the ITIL framework; Provide and disseminate specialist/technical advice on issues relating to the department, interpreting or assessing customer needs and exercising judgment to make decisions when solutions are not obvious. Click here to view the full details of the role including the Essential, Desirable and any educational requirements for the role. Prospective staff/officers must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold. Selection Process The selection process for this role will consist of the following elements: Initial application Shortlisting Test In person interview Important Information Closing Date: 28th August 2026 at 23:55 hours Interview Dates: Interviews will take place in October 2026 Vetting: Successful applicants will be required to pass Management Vetting and Counter Terrorism scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process. Medical: Appointment to this role will be dependent upon you successfully passing medical checks, which may include a drug and hearing test. Hours/Location: The hours of work are 36.5hrs a week at times agreed by management. The role is hybrid working. Contact: For further information Benefit Statement By choosing to join West Midlands Police you will receive an enhanced benefits package including: Fair remuneration with progression opportunities and access to a very competitive pension scheme. Enhanced annual leave in addition to public holiday entitlements. Discounts across travel, parking, daily costs of living and leisure activities. A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs Comprehensive benefits including pension, Blue Light Card, and employee assistance programme. West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a 'Disability Confident Interview Scheme' - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high volume, seasonal and high peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants. Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities

West Midlands Police IT & Digital department is responsible for adopting and using information and digital technology across the force. The role covers architecture, delivery and service management to keep infrastructure and services secure, available and high performing. Key responsibilities include specialist support for email, directory services, data centres and incident/availability management. The position is hybrid with 36.5 hours per week and requires vetting and medical checks; closing