L2 Network Engineer Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. Key Responsibilities: Provide high-quality IT and network support to clients, ensuring service levels are met Troubleshoot and resolve incidents, escalating where required Maintain and update internal technical documentation Continuously build your knowledge across networking, cloud services, and IT systems Work closely with senior engineers to gain mentorship and experience in enterprise environments Requirements: A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.) A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls) Strong communication skills and a passion for developing a technical career Salary & Benefits Up to 30,000 Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles Working Hours: Mon-Thu 9am-5:30pm, Fri 9am-3:30pm
11/12/2025
Full time
L2 Network Engineer Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. Key Responsibilities: Provide high-quality IT and network support to clients, ensuring service levels are met Troubleshoot and resolve incidents, escalating where required Maintain and update internal technical documentation Continuously build your knowledge across networking, cloud services, and IT systems Work closely with senior engineers to gain mentorship and experience in enterprise environments Requirements: A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.) A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls) Strong communication skills and a passion for developing a technical career Salary & Benefits Up to 30,000 Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles Working Hours: Mon-Thu 9am-5:30pm, Fri 9am-3:30pm
Service Desk Engineer - Crewe 3 month contract, likely to extend 350 - 375 p/d, outside IR35 IT department within a leading construction engineering business a highly proactive and analytical service desk engineer for initial 3 month contracts. You'll be based from their Crewe location. Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services. You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure. You'll require experience supporting the following: - Windows OS Support (Windows 10) - Active Directory and Office 365 Admin - Microsoft Teams - Supporting AV products - Ideally an understanding of web gateway filtering. - An understanding of networking concepts including support of VPN's - Experience working on a Service Desk / management and prioritization of ticket queues. Working hours are 08:00 - 17:00 and you will be required onsite full time (this is not negotiable).
09/12/2025
Contractor
Service Desk Engineer - Crewe 3 month contract, likely to extend 350 - 375 p/d, outside IR35 IT department within a leading construction engineering business a highly proactive and analytical service desk engineer for initial 3 month contracts. You'll be based from their Crewe location. Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services. You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure. You'll require experience supporting the following: - Windows OS Support (Windows 10) - Active Directory and Office 365 Admin - Microsoft Teams - Supporting AV products - Ideally an understanding of web gateway filtering. - An understanding of networking concepts including support of VPN's - Experience working on a Service Desk / management and prioritization of ticket queues. Working hours are 08:00 - 17:00 and you will be required onsite full time (this is not negotiable).
Business Change Manager - Critical National Infrastructure Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert guidance on IT governance, compliance, and service management best practices. Requirements Proven experience building and maintaining relationships with senior business leaders in a complex IT environment. Strong background in IT service delivery and project management within large-scale organizations. Expertise in governance, risk management, and compliance related to IT operations. Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands. Exceptional communication and negotiation skills with the ability to influence at an executive level. Hybrid (3 days per week required in their Banbury office) Paying up to 67,500 + benefits Must be eligible to work in the UK
05/12/2025
Full time
Business Change Manager - Critical National Infrastructure Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert guidance on IT governance, compliance, and service management best practices. Requirements Proven experience building and maintaining relationships with senior business leaders in a complex IT environment. Strong background in IT service delivery and project management within large-scale organizations. Expertise in governance, risk management, and compliance related to IT operations. Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands. Exceptional communication and negotiation skills with the ability to influence at an executive level. Hybrid (3 days per week required in their Banbury office) Paying up to 67,500 + benefits Must be eligible to work in the UK
Senior Infrastructure Engineer Central London Up to 80k Well-established, highly profitable construction engineering business is seeking an experienced Senior Infrastructure Engineer to join them on a permanent basis. You'll be joining at a critical time as the organisation expands its technical capability, with ambitious growth plans and multiple acquisitions planned every year for the next 5 years (8 in the past 12 months). Reporting into the IT Operations Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups. Key Responsibilities: Lead and manage office and site networks, aligning with business strategy Act as an escalation point for the Service Desk Team Set up and configure Local Area Networks (LANs), including hardware deployment and support Coordinate with third-party MSPs for network and infrastructure management Manage firewall operations and connectivity with ISPs Oversee network IP addressing and VPN setups Support business continuity through proactive incident management Rapid deployment of site connectivity solutions, including 4G routers Monitor network health and performance, ensuring high availability and resilience Maintain inventory and configuration records for infrastructure and software Collaborate with the Security Operations Center (SOC) on network security Support software licensing and upgrades Support data privacy and security audits Provide technical support and mentoring Maintain server rooms and ensure operational efficiency Develop and implement business processes and documentation Requirements: Strong knowledge of Azure infrastructure management Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc. Experience with FortiGate Firewalls and Windows Operating Systems Familiarity with WAN, LAN, VPN, and wireless networks 4 days per week onsite initially, dropping to 3 days after 3 months.
25/11/2025
Full time
Senior Infrastructure Engineer Central London Up to 80k Well-established, highly profitable construction engineering business is seeking an experienced Senior Infrastructure Engineer to join them on a permanent basis. You'll be joining at a critical time as the organisation expands its technical capability, with ambitious growth plans and multiple acquisitions planned every year for the next 5 years (8 in the past 12 months). Reporting into the IT Operations Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups. Key Responsibilities: Lead and manage office and site networks, aligning with business strategy Act as an escalation point for the Service Desk Team Set up and configure Local Area Networks (LANs), including hardware deployment and support Coordinate with third-party MSPs for network and infrastructure management Manage firewall operations and connectivity with ISPs Oversee network IP addressing and VPN setups Support business continuity through proactive incident management Rapid deployment of site connectivity solutions, including 4G routers Monitor network health and performance, ensuring high availability and resilience Maintain inventory and configuration records for infrastructure and software Collaborate with the Security Operations Center (SOC) on network security Support software licensing and upgrades Support data privacy and security audits Provide technical support and mentoring Maintain server rooms and ensure operational efficiency Develop and implement business processes and documentation Requirements: Strong knowledge of Azure infrastructure management Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc. Experience with FortiGate Firewalls and Windows Operating Systems Familiarity with WAN, LAN, VPN, and wireless networks 4 days per week onsite initially, dropping to 3 days after 3 months.
Test Analyst Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team. This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas. As Test Analyst, you'll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions. Key Responsibilities Design, develop, and execute automated test scripts for web-based ERP systems Collaborate with developers and business analysts to define test strategies and acceptance criteria Identify, document, and track defects using appropriate tools Support continuous integration and deployment processes Contribute to the overall improvement of testing frameworks and QA practices Skills & Experience Experience in automated testing Experience of working with work item tracking systems (Jira / Azure DevOps) Strong understanding of software development lifecycle and Agile methodologies Experience testing SaaS or ERP platforms highly desirable Excellent communication and problem-solving skills ISTQB certification (or equivalent) is required. Must be eligible to work in the UK. Paying up to 32k, depending on experience.
21/11/2025
Full time
Test Analyst Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team. This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas. As Test Analyst, you'll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions. Key Responsibilities Design, develop, and execute automated test scripts for web-based ERP systems Collaborate with developers and business analysts to define test strategies and acceptance criteria Identify, document, and track defects using appropriate tools Support continuous integration and deployment processes Contribute to the overall improvement of testing frameworks and QA practices Skills & Experience Experience in automated testing Experience of working with work item tracking systems (Jira / Azure DevOps) Strong understanding of software development lifecycle and Agile methodologies Experience testing SaaS or ERP platforms highly desirable Excellent communication and problem-solving skills ISTQB certification (or equivalent) is required. Must be eligible to work in the UK. Paying up to 32k, depending on experience.
SecOps Engineer - Central London Up to 70,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Please note; this role is 4 days per week onsite initially (dropping to 3 once passed probation). Working hours are 08:00 - 17:00.
18/11/2025
Full time
SecOps Engineer - Central London Up to 70,000 PA Well-established and highly profitable construction engineering business is seeking an experienced SecOps Engineer to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. This role is ideal for a proactive security professional with strong technical expertise across application, network and infrastructure security. You will play a key part in implementing security controls, mitigating risk and contributing to the continuous improvement of the company's overall security posture. Responsibilities: Monitor security tools including SIEM (QRadar) and respond to threat detection alerts Triage, analyse and prioritise security (via ServiceNow) Investigate root causes of security issues and design effective remediation solutions Oversee Patch Management Conduct vulnerability scans with Qualys, analyse results and prioritise remediation Document SecOps processes and create knowledge base articles in line with best practices Automate security tasks and toolchains using scripting (PowerShell, Batch, etc.) Collaborate with external SOC teams Prepare post-incident reports and root cause analyses Manage end-user device (EUD) security via MS Intune, Sophos and NinjaOne Schedule and assess vulnerability scans on critical infrastructure Maintain patching compliance for OS, Microsoft Office and third-party applications Support infrastructure teams to deploy systems, enhance security policies and manage security-driven changes Produce weekly security operations reports Manage Cisco Umbrella web filtering and SSL inspection policies Requirements: Previous hands-on experience in SecOps or Incident Response Recognised Security certifications such as Security+, CEH, or Microsoft security certifications Strong knowledge of Microsoft Windows OS security and hardening Working PowerShell scripting ability for automation tasks Solid understanding of cloud-native security across M365, Azure and AWS Experience with enterprise IT infrastructure Any experience with the following will be highly favoured: Strong experience with Qualys Exposure to Varonis Network security knowledge or relevant certifications (TCP/IP, VPNs, routing, segmentation) Experience working with ServiceNow Please note; this role is 4 days per week onsite initially (dropping to 3 once passed probation). Working hours are 08:00 - 17:00.
Test Analyst Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team. This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas. As Test Analyst, you'll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions. Key Responsibilities Design, develop, and execute automated test scripts for web-based ERP systems Collaborate with developers and business analysts to define test strategies and acceptance criteria Identify, document, and track defects using appropriate tools Support continuous integration and deployment processes Contribute to the overall improvement of testing frameworks and QA practices Skills & Experience Experience in automated testing Experience of working with work item tracking systems (Jira / Azure DevOps) Strong understanding of software development lifecycle and Agile methodologies Experience testing SaaS or ERP platforms highly desirable Excellent communication and problem-solving skills ISTQB certification (or equivalent) is required. Must be eligible to work in the UK. Paying up to 32k, depending on experience.
03/10/2025
Full time
Test Analyst Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team. This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas. As Test Analyst, you'll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions. Key Responsibilities Design, develop, and execute automated test scripts for web-based ERP systems Collaborate with developers and business analysts to define test strategies and acceptance criteria Identify, document, and track defects using appropriate tools Support continuous integration and deployment processes Contribute to the overall improvement of testing frameworks and QA practices Skills & Experience Experience in automated testing Experience of working with work item tracking systems (Jira / Azure DevOps) Strong understanding of software development lifecycle and Agile methodologies Experience testing SaaS or ERP platforms highly desirable Excellent communication and problem-solving skills ISTQB certification (or equivalent) is required. Must be eligible to work in the UK. Paying up to 32k, depending on experience.
Graduate Network Engineer Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. Key Responsibilities: Provide high-quality IT and network support to clients, ensuring service levels are met Troubleshoot and resolve incidents, escalating where required Maintain and update internal technical documentation Continuously build your knowledge across networking, cloud services, and IT systems Work closely with senior engineers to gain mentorship and experience in enterprise environments Requirements: A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.) A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls) Strong communication skills and a passion for developing a technical career Salary & Benefits 30,000 - 36,000 DOE (inclusive of shift alowance) Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles Working Hours: Mon-Thu 9am-5:30pm, Fri 9am-3:30pm Alternative shift option: 2 days, 2 nights, 4 days off (7am-7pm / 7pm-7am), with 1 day per week onsite (rest WFH) plus 20% shift allowance.
02/10/2025
Full time
Graduate Network Engineer Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. Key Responsibilities: Provide high-quality IT and network support to clients, ensuring service levels are met Troubleshoot and resolve incidents, escalating where required Maintain and update internal technical documentation Continuously build your knowledge across networking, cloud services, and IT systems Work closely with senior engineers to gain mentorship and experience in enterprise environments Requirements: A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.) A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls) Strong communication skills and a passion for developing a technical career Salary & Benefits 30,000 - 36,000 DOE (inclusive of shift alowance) Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles Working Hours: Mon-Thu 9am-5:30pm, Fri 9am-3:30pm Alternative shift option: 2 days, 2 nights, 4 days off (7am-7pm / 7pm-7am), with 1 day per week onsite (rest WFH) plus 20% shift allowance.
IT Service Delivery Manager - Mergers & Acquisitions 80,000 - 90,000 A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting directly into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term impact. Key Responsibilities Lead a specialist M&A IT team Own end-to-end IT delivery during acquisitions: due diligence to post-integration Assess target company IT environments, risks and compatibility Create and manage IT integration/separation plans, including TSAs and roadmaps Oversee data migration, infrastructure alignment and app rationalisation Ensure uninterrupted IT services and maintain high SLA performance Manage IT incidents, requests, changes and problems (ITIL framework) Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops) Coordinate with external vendors and manage service contracts Ensure regulatory, legal and cybersecurity compliance during transitions Capture lessons learned and improve playbooks for future M&A initiatives Support change management, onboarding and documentation across projects Requirements Extensive experience in IT service delivery/operations within M&A environments Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) Experience with complex IT integrations, carve-outs and cloud migrations Excellent stakeholder and vendor management skills PRINCE2 or equivalent project management expertise Knowledge of enterprise IT environments (Azure/AWS, networking, cybersecurity) Ideally ITIL v4 Intermediate+ certified Background in infrastructure, enterprise architecture or transformation will be highly favoured London based (initially 4 days per week onsite, dropping to 3 once passed probation)
01/10/2025
Full time
IT Service Delivery Manager - Mergers & Acquisitions 80,000 - 90,000 A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting directly into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term impact. Key Responsibilities Lead a specialist M&A IT team Own end-to-end IT delivery during acquisitions: due diligence to post-integration Assess target company IT environments, risks and compatibility Create and manage IT integration/separation plans, including TSAs and roadmaps Oversee data migration, infrastructure alignment and app rationalisation Ensure uninterrupted IT services and maintain high SLA performance Manage IT incidents, requests, changes and problems (ITIL framework) Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops) Coordinate with external vendors and manage service contracts Ensure regulatory, legal and cybersecurity compliance during transitions Capture lessons learned and improve playbooks for future M&A initiatives Support change management, onboarding and documentation across projects Requirements Extensive experience in IT service delivery/operations within M&A environments Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) Experience with complex IT integrations, carve-outs and cloud migrations Excellent stakeholder and vendor management skills PRINCE2 or equivalent project management expertise Knowledge of enterprise IT environments (Azure/AWS, networking, cybersecurity) Ideally ITIL v4 Intermediate+ certified Background in infrastructure, enterprise architecture or transformation will be highly favoured London based (initially 4 days per week onsite, dropping to 3 once passed probation)