Context Recruitment

17 job(s) at Context Recruitment

Context Recruitment
30/01/2026
Full time
Network Solution Architect Opportunity to join a sizeable, well-established and rapidly expanding ISP as a Solution Architect. The business provides IT services and solutions into Mid-Market, Enterprise scale businesses across voice, networks, connectivity, cloud and more. You will focus primarily on WAN technologies (MPLS/WAN/SD-WAN), Data Centre Infrastructure and Network Security (Fortinet/Juniper/Cisco tech stack) Working within a busy Pre-Sales team as a Network focused Solution Architect you will work to support the sales process, supporting sales and professional services teams by identifying customer technical and business requirements, designing and documenting recommended value-focused solutions. Responsibilities will include: Acting as the Technical lead on RFP's and bid reviews Promoting the benefits and values of technical design features, mapping technical designs into business outcomes Support Sales and Account Management teams as a Technical Consultant Meet prospective and existing customers, to determine business and technical requirements Produce and present Technical Solutions and supporting documentation, both high-level and low-level (Network Diagrams etc) Effectively hand-over solutions and support delivery and operational teams Support Product Management teams to provide input around product development To be considered for this position you will require: Demonstrable experience of previous Pre-Sales / Solutions Architecture Strong examples of solution design and documentation. Proficient in LAN, WAN, and Data Centre infrastructure, including technologies such as Switching, Routing, SD-WAN, SASE, WLAN, and SDN. Strong experience with edge security appliances (Firewalls, IDS/IPS, DDoS), web application gateways, and load balancers. This is a mature work culture, providing remote working and a great deal of opportunity for professional development. As such, you will need to be driven and self-managing. Location: London (hybrid working) The position will pay: a basic salary of up to 80k + 10% bonus.
Context Recruitment Southampton, Hampshire
28/01/2026
Full time
Senior Software Tester / QA Engineer - Up to 44,000 PA Southampton - Hybrid Working We are working with a well-established technology organisation to recruit an experienced Senior Software Tester / QA Engineer to play a key role in the delivery of customer-facing systems and core software products. This position sits within a professional services environment and involves testing both standard solutions and complex, customer-specific implementations. You will work closely with developers, project managers and technical stakeholders, taking ownership of testing activities and ensuring systems meet defined quality standards prior to release and go-live. As a Senior Software Tester, you will be responsible for driving software quality through effective manual and automated testing practices. You will contribute to the ongoing improvement of testing processes, support customer UAT, and act as a subject-matter expert for QA activities across projects, identifying and resolving defects early in the delivery lifecycle. Key responsibilities: Leading and executing software testing activities on customer systems prior to installation and go-live Designing, writing and maintaining robust manual and automated test scripts Owning the creation and maintenance of test plans, test cases and supporting documentation Working collaboratively with development and technical teams to identify, log, prioritise and resolve defects Creating and managing test data to support functional, regression and integration testing Supporting and coordinating user acceptance testing, including direct customer engagement Providing go-live support and post-deployment validation where required Contributing to the continuous improvement of testing standards, tools and methodologies Providing guidance and best practice advice to customers during UAT and test planning Supporting internal product testing and mentoring junior team members where appropriate Requirements: Proven experience in a Software Testing / QA role, operating with a high degree of autonomy Strong hands-on experience with manual testing across complex systems Demonstrable experience designing and maintaining comprehensive test documentation Experience working in Windows Client and Server environments Confident use of Microsoft Office applications for test reporting and documentation Highly advantageous experience: ISTQB Foundation or Advanced certification Experience with test automation tools and frameworks (Ranorex, Selenium or similar) Exposure to C#, Java, or other object-oriented programming languages Experience with SQL Server and/or Oracle databases, including querying and data validation Experience using source control tools such as TFS or Git Understanding of network architecture, IT security and Active Directory Experience within document management, OCR or enterprise systems environments The role may involve occasional UK and international travel. Hybrid working is available once probation is passed, with 1-2 days per week on site.
Context Recruitment
27/01/2026
Full time
Senior Infrastructure Engineer Central London Up to 80k Well-established, highly profitable construction engineering business is seeking an experienced Senior Infrastructure Engineer to join them on a permanent basis. You'll be joining at a critical time as the organisation expands its technical capability, with ambitious growth plans and multiple acquisitions planned every year for the next 5 years (8 in the past 12 months). Reporting into the IT Operations Manager, you will oversee core infrastructure and networking. You'll work closely with managed service providers to ensure seamless operations and business continuity whilst taking a lead on regular site set-ups. Key Responsibilities: Lead and manage office and site networks, aligning with business strategy Act as an escalation point for the Service Desk Team Set up and configure Local Area Networks (LANs), including hardware deployment and support Coordinate with third-party MSPs for network and infrastructure management Manage firewall operations and connectivity with ISPs Oversee network IP addressing and VPN setups Support business continuity through proactive incident management Rapid deployment of site connectivity solutions, including 4G routers Monitor network health and performance, ensuring high availability and resilience Maintain inventory and configuration records for infrastructure and software Collaborate with the Security Operations Center (SOC) on network security Support software licensing and upgrades Support data privacy and security audits Provide technical support and mentoring Maintain server rooms and ensure operational efficiency Develop and implement business processes and documentation Requirements: Strong knowledge of Azure infrastructure management Strong in network protocols (TCP/IP, DHCP, DNS, etc.), ideally candidates must hold a CCNA/CCNP etc. Experience with FortiGate Firewalls and Windows Operating Systems Familiarity with WAN, LAN, VPN, and wireless networks Any experience working within merger/acquisition environment will be highly favoured 4 days per week onsite initially, dropping to 3 days after 3 months.
Context Recruitment Harrogate, Yorkshire
26/01/2026
Full time
Technical Support Engineer - Networking Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. Key Responsibilities: Provide high-quality IT and network support to clients, ensuring service levels are met Troubleshoot and resolve incidents, escalating where required Maintain and update internal technical documentation Continuously build your knowledge across networking, cloud services, and IT systems Work closely with senior engineers to gain mentorship and experience in enterprise environments Requirements: A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.) A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls) Strong communication skills and a passion for developing a technical career Salary & Benefits Up to 30,000 Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles Working Hours: Mon-Thu 9am-5:30pm, Fri 9am-3:30pm
Context Recruitment Hook Norton, Oxfordshire
21/01/2026
Full time
Business Relationship Manager - Critical National Infrastructure Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert guidance on IT governance, compliance, and service management best practices. Requirements Proven experience building and maintaining relationships with senior business leaders in a complex IT environment. Strong background in IT service delivery and project management within large-scale organizations. Expertise in governance, risk management, and compliance related to IT operations. Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands. Exceptional communication and negotiation skills with the ability to influence at an executive level. Hybrid (3 days per week required in their Banbury office) Paying up to 67,500 + benefits Must be eligible to work in the UK
Context Recruitment Farnborough, Hampshire
20/01/2026
Full time
Compliance Officer Location: Farnborough Type: Permanent Full-time Sector: Technology / Data Infrastructure Client: Leading Data Centre Provider A prominent data centre provider is seeking a Compliance and Assurance Officer to join its expanding governance team on a permanent basis. This role offers the opportunity to contribute to the development and maintenance of a robust compliance framework within a highly regulated and security-conscious environment. The Compliance and Assurance Officer will support the delivery of effective compliance programmes, ensuring alignment with regulatory obligations, internal policies, and industry standards. The role involves close collaboration with stakeholders across the organisation to promote a culture of integrity, transparency, and continuous improvement. Key Responsibilities: Monitor adherence to regulatory requirements, ISO standards, and contractual commitments. Conduct internal audits, risk assessments, and assurance reviews to identify areas for improvement. Assist in the development and implementation of compliance policies, procedures, and training initiatives. Work with operational and technical teams to embed effective controls and governance practices. Prepare documentation and reports for internal governance forums and external audits. Keep abreast of regulatory changes and emerging risks relevant to the data infrastructure sector. Experience required: Experience in compliance, assurance, or audit within a technology-led or regulated environment. Strong understanding of governance frameworks, risk management, and regulatory compliance. Excellent communication and stakeholder engagement skills. Detail-oriented with a proactive and analytical approach. Relevant qualifications (e.g., ISO Lead Auditor, CISA) would be advantageous. Must be eligible to work in the UK. Office based. (Farnborough) Paying up to 45,000, depending on experience.
Context Recruitment Barnsley, Yorkshire
12/01/2026
Full time
Service Desk Engineer - Barnsley 35,000 - 40,000 PA IT team within a utilities organisation is seeking a motivated and detail-focused Service Desk Engineer to join them on a permanent basis. In this role, you will take ownership of recording, troubleshooting, and resolving a wide range of hardware and software issues. You will act as a key escalation point, providing technical guidance to 1st line support staff, collaborating with wider IT teams, and liaising with third-party suppliers to ensure a consistently high standard of service delivery across the business. Main Duties: Deliver technical assistance to VIPs and end users via phone, remote tools, email, and in-person support Manage and prioritise support requests through the IT service management platform (ServiceNow) Carry out on-site diagnostics and escalate complex issues where necessary to meet resolution targets Work closely with IT colleagues to support both 1st and 2nd line support functions Install, configure, update, and maintain hardware and software solutions Administer Active Directory and deploy applications using Endpoint Manager Provide support for SIP/VoIP telephony and video conferencing technologies Set up and maintain iOS and Android devices, including 4G/5G connectivity equipment Contribute to IT projects and keep technical documentation up to date Skills and Experience: Microsoft certifications are advantageous Previous experience working with IT service management tools Strong knowledge of Windows operating systems, Active Directory, Office 365, and Microsoft Teams Familiarity with security tools such as antivirus solutions, web filtering, and basic networking principles Excellent communication skills with a customer-focused approach to problem solving Ability to remain effective under pressure while managing multiple priorities
Context Recruitment
07/01/2026
Full time
1st Line Engineer - IT Managed Services - London A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed an excellent reputation within industry for providing a vast range of IT services with their clients being at the centre of everything they do. They work with a wide range of clients, of varying sizes and demands, across London and the Home Counties. You'll be working within a dynamic and well-established team providing 1st line support across an array of different clients, internal systems and management. This role will allow you to quickly establish yourself within the team and will give you the opportunity to gain exposure to 2nd Line responsibilities and eventually 3rd line/project work. Our client has created a hard-working yet fun and collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service. Responsibilities: - Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents - Answer service desk calls and log tickets on their PSA (Professional Services Automation software) - Provide regular and clear communication with customers regarding ticket status and expected resolution times. - Produce and maintain accurate technical documentation - Assist with the deployment of client and internal projects when required Requirements: - Previous experience working within a 1st Line role, ideally within an IT Services environment - Posses excellent customer service skills, with the ability to break down technical terms - Excellent troubleshooting, analytical and problem solving skills - Exposure/troubleshooting experience with some of the following technologies: Windows 10 and 11, Microsoft Office and Microsoft 365 products (including Exchange Online, SharePoint, Teams and OneDrive), mobile devices. - Basic hardware knowledge In return, they are offering up to 30,000 PA (depending on experience) plus numerous other benefits, including funding further training/certifications. Standard office hours (Office location - Central London) 1 day per week WFH.
Context Recruitment City, London
07/01/2026
Full time
IT Applications Manager - Central London 80,000 - 85,000 Well-established and highly profitable construction engineering business is seeking an experienced IT Applications Manager to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications. Reporting into the Head of IT, you will lead the delivery, governance and optimisation of business applications across the enterprise. This role blends strategic oversight, hands-on expertise with modern low-code/no-code platforms and direct leadership of a multidisciplinary applications team. The IT Applications Manager will oversee a suite of core enterprise systems, including but not limited to: Workday, UKG (Kronos), COINS, SharePoint, Snowflake, Autodesk Construction Cloud, Pro-Sapien, Primavera P6 etc. Responsibilities: Lead the full lifecycle of low-code/no-code application solutions, from requirements gathering through to deployment, governance and support Collaborate with business units to identify automation and digital enablement opportunities, improving operational efficiency and data accuracy Oversee and manage a small internal team (Business/Data Analyst, Software Developer, HR Systems Engineer) alongside two external managed services Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service performance and alignment with business priorities Support M&A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity Establish governance frameworks, standards and best practices for application development and management Ensure security, scalability and enterprise alignment for all applications and digital workflows Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency Requirements: Strong experience with low-code/no-code platforms Proven ability to lead and deliver change management initiatives across business systems Experience in application standardisation and rationalisation across business units Leadership experience managing cross-functional teams and vendor relationships Skilled in business process mapping, workflow automation and data modelling Familiarity with enterprise integrations and APIs Strong understanding of IT governance, compliance and security principles Ideally ITIL certified with experience in ITIL change management Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping to 3 once passed probation.
Context Recruitment
06/01/2026
Full time
Information Security Manager - ISO27001 Location: London, Hybrid Salary: Up to 80,000 Reports to: Head of Cyber Security Opportunity for significant training as a vCISO if this experience has not already been gained A well regarded Managed Service Provider is seeking an experienced Information Security Manager to join its team on a permanent basis. This role offers the opportunity to lead and deliver strategic security initiatives across a varied client base, with a strong focus on governance, risk, and compliance. The successful candidate will have a proven background within an MSP or MSSP environment, ideally hold a CISSP certification and demonstrate deep expertise in GRC frameworks, particularly ISO27001. Either experience of, or a strong desire to be trained up (by one of the best in the business), to act as a virtual Chief Information Security Officer (vCISO) is essential. This business has made significant investment into its Cyber Security Practice (most recently adding a SOC-as-a-Service), positioning itself at the forefront of managed security solutions and enabling clients to benefit from cutting-edge threat detection and response capabilities. Key Responsibilities: Lead the development and implementation of security policies, procedures, and controls Manage ISO27001 compliance, including internal and external audits Conduct risk assessments and oversee incident response planning Collaborate with technical teams to ensure security is embedded across services Advise on regulatory requirements and emerging threats Ultimately serve as a vCISO for clients, providing strategic guidance on security posture and compliance Candidate Profile: Extensive experience in information security within an MSP or MSSP Extremely strong working knowledge of GRC frameworks, including ISO27001:2022 (implementation experience) Experience in a vCISO capacity or highly motivated to train to become a vCISO Ideally CISSP certified Excellent stakeholder engagement and communication skills Ability to lead complex security programmes across multiple environments This role offers flexible working arrangements (hybrid), exposure to a wide range of industries and technologies, and the chance to join a collaborative team within a forward-thinking MSP committed to professional development. Only candidates with the right to work in the UK will be considered . London - Hybrid Paying up to 80,000, depending on experience
Context Recruitment Crewe, Cheshire
05/01/2026
Full time
2nd Line Engineer - Crewe 40,000 PA IT department within a leading construction engineering business is seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department. You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install, update, maintain, and support various software packages and hardware Perform Active Directory administration and deploy software via Endpoint Manager Support SIP/VOIP telephony and video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding of anti-virus products, web gateway filtering, and networking concepts Strong communication, problem-solving, and customer service skills Ability to work under pressure and prioritize tasks effectively
Context Recruitment City, Manchester
02/01/2026
Full time
Lead Developer Location: Manchester / Hybrid Employment Type: Full-Time Salary: Paying up to 85k. An established IT Services Provider is seeking a Lead Developer to take on a hybrid role combining technical leadership with team management. This is an excellent opportunity for a seasoned developer who enjoys remaining hands-on while guiding others. The company is at the forefront of Data and Digital Transformation , delivering cutting-edge solutions across both the public and private sectors. Joining their software development team offers significant scope for progression, while contributing to the development of leading web applications that drive real impact for clients. Key Responsibilities Line Management (30-40%) Lead and support a team of developers Conduct regular one-to-ones and performance reviews Foster a collaborative and high-performing team culture Technical Leadership & Delivery (60-70%) Act as an escalation point for complex development issues Review and validate code across multiple technologies Oversee project delivery, ensuring quality and timeliness Liaise with clients and internal stakeholders to align technical solutions with business needs Required skillset Strong hands-on experience with PHP and JavaScript Working knowledge of Python and .NET environments Familiarity with modern frameworks and development practices Proven experience in software development and team leadership Excellent communication and organisational skills Ability to balance delivery responsibilities with people management Must be eligible to work in the UK. Paying up to 85,000 Hybrid based - 2 days in their Manchester office per week.
Context Recruitment
02/01/2026
Full time
Senior Backend Developer Salary: Up to 90,000 per annum Client: Leading Data Centre Provider We're working with a well-established Data Centre Provider to recruit a highly experienced Senior Backend Developer. This is a remote role open to UK-based candidates, offering the chance to work on large-scale systems that support critical national infrastructure. This is an excellent opportunity for a seasoned backend engineer with deep expertise in Node.js and TypeScript, who enjoys architecting scalable solutions and working with modern cloud technologies. You'll be responsible for designing and building high-performance backend applications, contributing to the development of internal tools and processes, and ensuring code quality through testing and documentation. You'll also help shape technical standards and collaborate closely with other teams across the business. Key Responsibilities Architect and develop scalable backend systems for enterprise-level applications Build and maintain robust Node.js services using TypeScript Optimise SQL queries and database performance Deploy and manage applications in cloud environments Customise build and development tools to suit project needs Apply best practices in software design, including SOLID principles and dependency injection Maintain clean, well-tested, and well-documented code Contribute to unit and integration testing across all deliverables Work closely with frontend developers to ensure seamless integration Stay up to date with emerging trends in backend development and share insights with the team Required experience Extensive server-side development experience Strong proficiency in Node.js and TypeScript Solid understanding of cloud platforms and deployment strategies Deep knowledge of software architecture and design patterns Experience with CI/CD pipelines and modern development tooling Excellent communication and collaboration skills Must be eligible for SC clearance. This is a brilliant opportunity to join a forward-thinking organisation at the forefront of digital infrastructure. If you're ready to take the next step in your backend development career, we'd love to hear from you. Paying up to 90,000, depending on experience. 100% remote based. Must be eligible to work in the UK.
Context Recruitment
02/01/2026
Full time
Senior Project Engineer Exciting opportunity has opened for an experienced Azure Project Engineer to join a leading Azure Expert MSP, delivering transformative cloud solutions for enterprise clients. This role involves guiding businesses through data centre exits, onprem to cloud migrations and landing zone deployments, collaborating with architects / engineers to implement secure, scalable and high-performing Azure solutions. Key Responsibilities: Lead and execute Azure migration and transformation projects Lead and execute Microsoft 365 transformation projects Design and implement Azure Virtual Machines (VMs), Storage Accounts, and Networking (VNet, subnetting, peering) Configure security and governance solutions including Azure Firewall, Bastion, App Gateway, Front Door, and Load Balancer Advise on Azure Policy, Azure Advisor, and Entra ID (Conditional Access, PIM, MFA) Assist with SQL MI/Azure SQL SB/SQL Server on Azure VM deployments Support Landing Zone deployments and architecture frameworks Deliver impactful presentations to stakeholders and clients Manage multiple projects, customers, and priorities effectively Required experience: Expertise in Azure Virtual Machines (VMs), Storage Accounts, and Networking Hands on experience with a range of Microsoft 365 services Strong experience with Azure security tools (Firewall, Bastion, App Gateway, Load Balancer, etc.) Hands-on knowledge of Azure Policy, Azure Advisor, and Entra ID Cloud migration experience, including data centre exits and on-prem to Azure transformations Certifications: AZ-104 Any exposure to the following will be beneficial: Experience with App Services, SQL MI/Azure SQL SB, Landing Zone deployments Prior experience with VMware vSphere Understanding of Well-Architected and Cloud Adoption Frameworks Knowledge of ADO, Bicep, Terraform, and PowerShell Certifications: AZ-305, AZ-400 / AZ-500 / AZ-700 Public speaking and technical evangelism experience Strong requirements gathering and documentation skills Remote based Paying 60k basic + benefits
Context Recruitment Lymington, Hampshire
03/10/2025
Full time
Test Analyst Location: Lymington, Hampshire Salary: Up to 32k. Working Arrangement: Full-time on-site for initial 6 weeks, then hybrid/remote A leading Marina Operator based in Lymington is seeking a Test Analyst to join their dynamic in-house software development team. This is a fantastic opportunity to contribute to the evolution of a bespoke ERP SaaS application that underpins operations across a growing national network of marinas. As Test Analyst, you'll play a pivotal role in ensuring the quality and reliability of their digital platforms through automated testing, working closely with developers and stakeholders to deliver robust, scalable solutions. Key Responsibilities Design, develop, and execute automated test scripts for web-based ERP systems Collaborate with developers and business analysts to define test strategies and acceptance criteria Identify, document, and track defects using appropriate tools Support continuous integration and deployment processes Contribute to the overall improvement of testing frameworks and QA practices Skills & Experience Experience in automated testing Experience of working with work item tracking systems (Jira / Azure DevOps) Strong understanding of software development lifecycle and Agile methodologies Experience testing SaaS or ERP platforms highly desirable Excellent communication and problem-solving skills ISTQB certification (or equivalent) is required. Must be eligible to work in the UK. Paying up to 32k, depending on experience.
Context Recruitment Harrogate, Yorkshire
02/10/2025
Full time
Graduate Network Engineer Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. Key Responsibilities: Provide high-quality IT and network support to clients, ensuring service levels are met Troubleshoot and resolve incidents, escalating where required Maintain and update internal technical documentation Continuously build your knowledge across networking, cloud services, and IT systems Work closely with senior engineers to gain mentorship and experience in enterprise environments Requirements: A degree in Computer Networking, Network Engineering, or hold a relevant certification (CompTIA etc.) A basic knowledge/interest of Cisco networking fundamentals (routers, switches, firewalls) Strong communication skills and a passion for developing a technical career Salary & Benefits 30,000 - 36,000 DOE (inclusive of shift alowance) Hybrid working (2 days onsite, 3 days WFH) plus excellent benefits and a clear pathways for career progression into senior engineering and specialist roles Working Hours: Mon-Thu 9am-5:30pm, Fri 9am-3:30pm Alternative shift option: 2 days, 2 nights, 4 days off (7am-7pm / 7pm-7am), with 1 day per week onsite (rest WFH) plus 20% shift allowance.
Context Recruitment
01/10/2025
Full time
IT Service Delivery Manager - Mergers & Acquisitions 80,000 - 90,000 A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting directly into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long-term impact. Key Responsibilities Lead a specialist M&A IT team Own end-to-end IT delivery during acquisitions: due diligence to post-integration Assess target company IT environments, risks and compatibility Create and manage IT integration/separation plans, including TSAs and roadmaps Oversee data migration, infrastructure alignment and app rationalisation Ensure uninterrupted IT services and maintain high SLA performance Manage IT incidents, requests, changes and problems (ITIL framework) Act as key liaison between IT and stakeholders (Legal, HR, Finance, Ops) Coordinate with external vendors and manage service contracts Ensure regulatory, legal and cybersecurity compliance during transitions Capture lessons learned and improve playbooks for future M&A initiatives Support change management, onboarding and documentation across projects Requirements Extensive experience in IT service delivery/operations within M&A environments Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) Experience with complex IT integrations, carve-outs and cloud migrations Excellent stakeholder and vendor management skills PRINCE2 or equivalent project management expertise Knowledge of enterprise IT environments (Azure/AWS, networking, cybersecurity) Ideally ITIL v4 Intermediate+ certified Background in infrastructure, enterprise architecture or transformation will be highly favoured London based (initially 4 days per week onsite, dropping to 3 once passed probation)