Softcat

THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at

THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at

THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at

THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at

THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at

THIS IS A 12 MONTH FIXED TERM CONTRACT Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Driving innovation through Adobe technology expertise As an Adobe Product and Services Executive, you will be solely aligned to Adobe. You will maintain expert knowledge of vendor products, achieve certifications, and communicate their value to internal teams and customers. You'll collaborate across the business to meet customer needs and reinforce vendor propositions. As an Adobe Product and Services Executive, you'll be responsible for: Maintain up-to-date knowledge of Adobe products and trends while driving portfolio growth, with a focus on increasing adoption of Acrobat Studio. Building and managing strong relationships with vendors, customers, and internal teams to identify opportunities Communicating vendor value to internal teams and customers through presentations, demos, and training Analysing customer needs and competitive positioning to uncover new business and provide tailored solutions Collaborating on content creation and deliver onboarding and enablement sessions for sales teams We'd love you to have Understanding of Adobe technology would be advantageous with a willingness to learn and grow Ability to build strong, respectful relationships across diverse teams and stakeholders Commitment to achieving relevant sales and technical certifications to support professional development Collaborative and proactive approach, valuing input from all perspectives Strong attention to detail with the ability to prioritise tasks effectively Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at

Looking for new challenges? Do you want to have an impact and join a business where you can make the difference? Join our Microsoft Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our goals and objective, reviewing market opportunities & innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential. Driving strategic growth through Microsoft co-sell The Microsoft Co-Sell Specialist is responsible for leading & owning the end to end co-sell referral process within Softcat. This includes building & maintaining a strong relationship with Microsoft - Softcat's largest vendor - to drive pipeline opportunities & accelerate partner-led growth. The role is pivotal in aligning Softcat's sales motion with Microsoft's "Always on" co-sell strategy, and ensuring seamless collaboration between both organisations. As a Microsoft Co-Sell Specialist, you'll be responsible for: Building and integrating the co-sell referral process into Softcat's CRM, aligned with Microsoft workflows. Delivering against co-sell metrics and providing strategic insights to refine execution. Managing referral activity from deal creation to closure, with clear reporting and analysis. Facilitating strong seller relationships between Softcat and Microsoft to boost opportunity conversion. Articulating Softcat's value to Microsoft, positioning us as a trusted partner across key service areas. We'd love you to have Experience working with Microsoft or a similarly high-calibre channel partner in an alliances or sales role. Knowledge of Microsoft's co-sell programmes, Partner Centre, and MCAPS priorities. Strong skills in building relationships and managing stakeholders effectively. Excellent communication abilities, with confidence influencing across teams. Attention to detail and the ability to prioritise tasks efficiently. Relevant sales and technical certifications, ideally MS-900, AZ-900, and SC-900. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Looking for new challenges? Do you want to have an impact and join a business where you can make the difference? Join our Microsoft Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our goals and objective, reviewing market opportunities & innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential. Driving strategic growth through Microsoft co-sell The Microsoft Co-Sell Specialist is responsible for leading & owning the end to end co-sell referral process within Softcat. This includes building & maintaining a strong relationship with Microsoft - Softcat's largest vendor - to drive pipeline opportunities & accelerate partner-led growth. The role is pivotal in aligning Softcat's sales motion with Microsoft's "Always on" co-sell strategy, and ensuring seamless collaboration between both organisations. As a Microsoft Co-Sell Specialist, you'll be responsible for: Building and integrating the co-sell referral process into Softcat's CRM, aligned with Microsoft workflows. Delivering against co-sell metrics and providing strategic insights to refine execution. Managing referral activity from deal creation to closure, with clear reporting and analysis. Facilitating strong seller relationships between Softcat and Microsoft to boost opportunity conversion. Articulating Softcat's value to Microsoft, positioning us as a trusted partner across key service areas. We'd love you to have Experience working with Microsoft or a similarly high-calibre channel partner in an alliances or sales role. Knowledge of Microsoft's co-sell programmes, Partner Centre, and MCAPS priorities. Strong skills in building relationships and managing stakeholders effectively. Excellent communication abilities, with confidence influencing across teams. Attention to detail and the ability to prioritise tasks efficiently. Relevant sales and technical certifications, ideally MS-900, AZ-900, and SC-900. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Customer Experience Team Today's organisations require a better way to easily manage software across the entire lifecycle. They need to be able to respond to non-stop change as needed, to keep their solutions up to date, and realise the full value of their investments. This is delivered by Softcat's Vendor Customer Success Managers, who are a part of our wider Customer Experience Team. By becoming a member of the Customer Success team, you will be part of a group who are motivated to provide customers with the best experience by supporting them through their agreement lifecycles as well as ensuring that they are maximising their cloud investments. Success. The Softcat Way. There's a uniqueness to Softcat - what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed. Empowering Customers Through Technical Excellence As a Cisco Technical Success Manager, you'll use your technical expertise to guide customers through their Cisco Software adoption journey and drive long-term success. As a Cisco Technical Success Manager, you'll be responsible for: Working alongside Customer Success Managers, Account Managers, and Cisco teams to drive adoption and renewals Engaging directly with customers through meetings and calls, supporting adoption strategies and identifying expansion opportunities Supporting Cisco partnership programs, audits, and contributing to shared team initiatives and inbox activities Tracking customer progress, managing pipeline updates, and maintaining accurate data in CRM tools like Planhat Participating in sales meetings to demonstrate post-sales value and contributing to larger Cisco software accounts across all verticals Championing customer experience by aligning with Softcat's CSM methodology and continuously seeking process improvements We'd love you to have Confidence to support customers with Cisco Security and Networking Software adoption using your technical knowledge Self-drive with a proactive approach to engage customers Comfortable working in customer-facing roles, both virtually and in person Strong organisational skills to manage multiple priorities effectively Willingness to travel as needed to support customer and team collaboration We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Customer Experience Team Today's organisations require a better way to easily manage software across the entire lifecycle. They need to be able to respond to non-stop change as needed, to keep their solutions up to date, and realise the full value of their investments. This is delivered by Softcat's Vendor Customer Success Managers, who are a part of our wider Customer Experience Team. By becoming a member of the Customer Success team, you will be part of a group who are motivated to provide customers with the best experience by supporting them through their agreement lifecycles as well as ensuring that they are maximising their cloud investments. Success. The Softcat Way. There's a uniqueness to Softcat - what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed. Empowering Customers Through Technical Excellence As a Cisco Technical Success Manager, you'll use your technical expertise to guide customers through their Cisco Software adoption journey and drive long-term success. As a Cisco Technical Success Manager, you'll be responsible for: Working alongside Customer Success Managers, Account Managers, and Cisco teams to drive adoption and renewals Engaging directly with customers through meetings and calls, supporting adoption strategies and identifying expansion opportunities Supporting Cisco partnership programs, audits, and contributing to shared team initiatives and inbox activities Tracking customer progress, managing pipeline updates, and maintaining accurate data in CRM tools like Planhat Participating in sales meetings to demonstrate post-sales value and contributing to larger Cisco software accounts across all verticals Championing customer experience by aligning with Softcat's CSM methodology and continuously seeking process improvements We'd love you to have Confidence to support customers with Cisco Security and Networking Software adoption using your technical knowledge Self-drive with a proactive approach to engage customers Comfortable working in customer-facing roles, both virtually and in person Strong organisational skills to manage multiple priorities effectively Willingness to travel as needed to support customer and team collaboration We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Would you like to kick start your career in a supportive, energetic and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery Team This is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Executive. The Service Delivery Team are a proficient, fast-paced and exciting team who are committed to providing excellent customer service. This role plays a key part in the expansion of the Service Delivery Team who are focused exclusively on one of Softcat's flagship EUC support contracts. The teamwork alongside the wider Services and Account teams at Softcat to ensure the customer is getting value from their service. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Are you passionate about service delivery and Customer experience? As a 1 st line Service Desk Analyst, you'll be responsible for: First point of contact for user queries relating to support services and Scheduling tasks for onsite engineer team, being mindful of workload Ongoing management of joint team mailbox Proactively manage call queue in ITSM tool to ensure tickets are resolved within agreed SLA's Carry out onboarding/ handover sessions with customers Remote technical sessions to support set up of new devices (MFA etc) and Managing EUC Stock levels and providing weekly reports In busy periods, assist engineers to build, install and troubleshoot Windows related issues What we need from you Be passionate about the delivery of customer service and relationship building Strong communication skills with the capability to deal with a variety of communication types across varied audiences Track record in End User Computing engineering/support, Windows environment and tools such as MDM, Active Directory, Azure AD, Microsoft Office Display initiative and ownership, whilst understanding limits of own authority Please note, you'll be put through SC clearance upon hire, so you'll need to possess either an existing SC clearance or be willing and eligible to undergo the vetting for such clearance. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Rewards We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include: Max employer pension contributions of 5% Share incentive plan Life assurance Healthcare Buy extra holiday plus an extra day's holiday on top of your usual entitlement on your birthday Technology vouchers, activity passes, restaurant discount cards Option to add your partner/family to some of the benefits Access to Perklife , our dedicated portal for all perks and flexible benefits Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector. Please contact directly if you require a full job description