StepChange

Are you an experienced Project Manager who thrives in a fast-paced, agile environment? Do you bring a strategic mindset and the confidence to challenge scope, stakeholders, and legacy thinking? Ready to help shape the future of a purpose-driven organisation embracing digital, omni-channel transformation? As Project Manager, you'll take end-to-end ownership of high-impact projects that sit at the heart of our transformation journey. You'll drive delivery using agile methodologies, support the evolution of our change management framework, and work closely with senior leaders to balance vision with commercial realism. What you'll be doing You'll lead cross-functional change projects from discovery through to implementation, ensuring timely, secure, and cost-effective delivery. That means more than just managing plans and risks - it means bringing rigour to scope, building business cases that stand up to scrutiny, and helping shape solutions that are right-sized, not over-engineered. You'll work closely with the Portfolio Manager to embed agile principles, coach teams in new ways of working, and champion a culture of accountability. Our operating environment is shifting - we're embracing omni-channel service delivery, powered by AI, cloud platforms, self-service tools, and social media engagement. You'll play a key role in ensuring our change initiatives align with this vision. At the same time, you'll bring the confidence to challenge stakeholder assumptions and resist pressure to design for every edge case. You'll help the organisation stay focused on outcomes - accepting that not every solution can serve every client, and that pace and pragmatism are key to long-term impact. You'll also enjoy the autonomy to apply proportionate controls and governance, using your judgement to tailor your approach. We're a nimble organisation, not one bogged down by unnecessary process - and you'll be encouraged to try, fail, and iterate when needed. About you You're a confident, delivery-focused Project Manager who thrives in complex environments. With a strong grasp of agile principles and a pragmatic mindset, you know how to balance pace, control, and stakeholder expectations to drive meaningful outcomes. You're not just here to manage tasks - you want to shape the bigger picture and contribute to the charity's transformation journey. You'll bring Proven experience delivering complex business and/or digital change projects Strong understanding of agile methodologies, with the ability to coach and support others during transition Confidence managing cross-functional teams, third-party suppliers, and senior stakeholders Commercial awareness - able to stay focused on scope, benefits, and delivery timelines, even in high-pressure environments Sound judgement in applying proportionate governance and risk controls, tailored to the context A pragmatic mindset - able to challenge assumptions, prioritise outcomes, and accept that not every solution can meet every need Ambition to grow beyond project delivery - you want to contribute to strategy and progress into programme-level role. This role may be taken down before the closing date depending on the volume of responses Equality, Diversity, and Inclusion Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We're always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It's not just about the professional experience you bring - we're interested in who you are and your potential. If there's an adjustment to our recruitment process that would help you to be your best, speak to our team and they'll be happy to help.

Stepchange in Leeds is seeking an experienced Project Manager to lead high-impact change projects. You will deliver agile transformation initiatives, work closely with stakeholders, and ensure effective and efficient project execution. The ideal candidate thrives in fast-paced environments and has a strong grasp of agile principles. This role offers the opportunity to contribute to strategic goals within a purpose-driven organization committed to diversity and inclusion.

StepChange in Leeds is looking for a Solution Architect to lead the design of cloud-native business services as part of a major digital transformation. In this role, you will collaborate with stakeholders and guide program-level decisions, ensuring architectural integrity and governance for the charity's new digital services. Strong expertise in CRM solutions, cloud-native designs, and enterprise IT is crucial. This position offers the chance to shape a critical aspect of our digital landscape and to work in an inclusive environment.

Are you a Solution Architect with a passion for designing modern, scalable, cloud native business services? Are you excited by the opportunity to shape a brand new digital landscape and play a pivotal role in a multi year transformation? Do you have the architectural expertise to help StepChange modernise its technology estate, strengthen governance, and deliver high quality solutions that support our clients and colleagues? We are embarking on a major digital transformation as part of our new 5 year strategy, redesigning our technology landscape and building modern, integrated services that will power the charity's future. This newly created role will be central to maturing our architecture discipline and ensuring that our digital advice journey and wider business capabilities are built on strong, well governed foundations. You will work cross functionally with senior stakeholders, programme teams, vendors, and technical specialists, while collaborating closely with colleagues across Digital and Change Services to ensure architectural integrity, governance, and alignment with organisational strategy. What will you be doing? In this role, you will take ownership of designing critical business services and producing the architectural artefacts that underpin our new digital advice journey. You will lead the development and maintenance of our Charity Design Catalogue (CDC), ensuring strong design governance and supporting downstream solution, integration, and testing activities. As a key architectural authority, you will guide programme level decisions, support RFP processes, and ensure solutions are grounded in well considered architectural viewpoints. Your experience of implementing CRM solutions and integrating with wider business systems will be tremendously valuable as the charity embarks on this major feature of our digital transformation. You will help shape and govern the charity's architectural landscape by producing detailed designs, maintaining standards, and contributing to governance forums and design assurance meetings. Collaboration will be central to your work, as you build strong relationships across Digital and Change Services and work with cloud partners and vendors to influence and oversee solution designs. You will also author and maintain architectural principles, policies, standards, and rules, while supporting the ongoing maintenance of the Application Portfolio. This role is ideal for someone who thrives in transformation environments and is passionate about the value of architecture in delivering high quality, sustainable solutions. You will bring strong foundational knowledge of enterprise IT and cloud native operating models, experience across modern technology stacks and integration patterns, and the ability to balance cost, quality, and timeliness in design decisions. As a self starter with excellent communication skills, you'll be able to translate complex concepts, mentor others, and design with both people and technology in mind. Equality, Diversity & Inclusion Belonging is central to who we are. We're committed to building a workforce that reflects the clients we support, and a culture where everyone feels valued and able to be themselves. We welcome applications from people of all backgrounds and life experiences. If you need a reasonable adjustment to our recruitment process so you can perform at your best, just let us know - we're here to support you.