Gamma
Manchester, Glasgow, London or Newbury/Hybrid A bit about us At Gamma, we're a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. We're expanding rapidly to bring digital automation and Gamma-powered services to Enterprise, Public Sector and Small to medium businesses, both direct and through a growing network of channel partners. We move fast with a start up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? We are seeking a skilled and client focused Security Engineer with strong expertise in Vulnerability Management and Network Security engineering. This role operates within a managed service provider environment, delivering security services to enterprise clients, with a primary focus on risk based vulnerability management alongside network security, firewall optimisation and access control. The successful candidate will be responsible for identifying, assessing, prioritising and driving remediation of vulnerabilities across complex enterprise environments. In addition, they will contribute to strengthening overall cyber resilience by aligning vulnerability management with Managed Detection and Response (MDR) operations, supporting Secure Access Service Edge (SASE) frameworks and advancing Zero Trust security models across network, identity and access control layers. This is a hands on engineering role requiring deep technical expertise across vulnerability management and network security, combined with strong stakeholder engagement. The role ensures security risks are proactively reduced, controls are optimised and remediation is delivered in line with contractual SLAs and cyber security best practices. What will you be doing day to day? Key Responsibilities Vulnerability Management Services Deliver end to end vulnerability management services to clients, including discovery, assessment, prioritisation, reporting and remediation tracking Operate and maintain vulnerability scanning tools (e.g. Qualys, Nessus, Rapid7) across multiple client environments Perform regular vulnerability scans, validation and re testing to ensure remediation effectiveness Analyse vulnerability data, eliminate false positives and provide actionable remediation guidance tailored to client environments Prioritise vulnerabilities using risk based methodologies (CVSS, exploitability, business impact, threat intelligence) Track remediation activities and ensure closure within agreed SLAs and service metrics Produce client facing reports, dashboards and service reviews, highlighting risk posture, trends and key improvement areas Act as a trusted advisor to clients, providing best practice recommendations on vulnerability and risk reduction strategies Security Engineering & Detection Support deployment and optimisation of Microsoft Sentinel and SIEM/XDR platforms Contribute to detection engineering (use case development, rule tuning, alert optimisation) Onboard and integrate telemetry across network, endpoint, cloud and identity sources Support threat detection across SIEM, NDR and identity platforms Collaborate with SOC teams to improve detection coverage and reduce false positives Align vulnerability insights with MDR workflows and threat detection use cases Network Security & Remediation Identify, analyse and manage network and system vulnerabilities across enterprise environments Collaborate with infrastructure, cloud and application teams to drive remediation activities to completion Troubleshoot and resolve network/security issues linked to vulnerabilities and access controls Support secure network architecture and ensure adherence to security and compliance standards Support SASE architectures (e.g. Prisma, Cisco Secure) and secure connectivity models Contribute to Zero Trust implementation, including least privilege and identity controls Strengthen security posture across hybrid environments (network, cloud, SaaS, identity) Support pre sales activities, including solution design and vulnerability management offerings Provide SME input into RFPs, bids and technical workshops Assist with onboarding clients and transitioning services into BAU Build strong client relationships and act as a trusted technical advisor Support service adoption and continuous improvement initiatives Governance, Reporting & Documentation Maintain accurate records of vulnerabilities, remediation plans and audit evidence Support client audits, compliance requirements and security assessments Contribute to service improvement initiatives, automation and process optimisation Ensure adherence to ITIL based service management practices where applicable Breach Attack Simulation (BAS) Design, implement and maintain BAS scenarios to continuously validate the effectiveness of security controls across the enterprise Configure and operate BAS platforms to simulate real world threat actor techniques (MITRE ATT&CK aligned) and identify control gaps Analyse BAS results to prioritise vulnerabilities, misconfigurations and detection gaps, feeding findings into the vulnerability management lifecycle What you'll need: Strong experience in delivering vulnerability management services, ideally within a managed service or consultancy environment Deep understanding of vulnerability lifecycle management (discovery / assessment / remediation / validation / reporting) Hands on experience with Tufin (SecureTrack / SecureChange) or similar tools such as Palo Alto Panorama or Cisco Defense Orchestrator Proficiency with vulnerability scanning tools (Qualys, Nessus, Rapid7) Solid knowledge of network security principles (firewalls, VPNs, segmentation, protocols) Experience working with client stakeholders and managing competing priorities Ability to translate technical vulnerabilities into business risk and remediation actions Strong analytical, troubleshooting and communication skills Nice to haves Certifications such as CCNA / Security+ / CEH / CISSP (or working towards) Experience in multi client or managed security service provider (MSSP) environments Familiarity with multi vendor firewalls (Cisco, Palo Alto, Check Point) Knowledge of compliance frameworks (ISO 27001, NIST, CIS, PCI DSS) Exposure to risk based vulnerability management and threat intelligence integration Understanding of ITIL service delivery and SLA driven environments Experience with SASE, Zero Trust, MDR/XDR platforms Experience with RSA Authentication Manager or similar IAM solutions What do we offer you? At Gamma, we believe in work life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay and childcare vouchers, we're here to support you as a parent and help you thrive in your career. We care about your future, so our pension plan helps you save for the years ahead with contributions of 4.59% from Gamma, alongside your own contributions. Your well being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. We want you to share in our success. That's why we offer tax efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth. We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family. And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid but with 3 days a week onsite at either our Manchester, Glasgow, London or Newbury sites. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. We are a family friendly employer with a culture based on trust, autonomy and flexibility to help you create a work life balance and enjoy working here at Gamma. . click apply for full job details
Manchester, Glasgow, London or Newbury/Hybrid A bit about us At Gamma, we're a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. We're expanding rapidly to bring digital automation and Gamma-powered services to Enterprise, Public Sector and Small to medium businesses, both direct and through a growing network of channel partners. We move fast with a start up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? We are seeking a skilled and client focused Security Engineer with strong expertise in Vulnerability Management and Network Security engineering. This role operates within a managed service provider environment, delivering security services to enterprise clients, with a primary focus on risk based vulnerability management alongside network security, firewall optimisation and access control. The successful candidate will be responsible for identifying, assessing, prioritising and driving remediation of vulnerabilities across complex enterprise environments. In addition, they will contribute to strengthening overall cyber resilience by aligning vulnerability management with Managed Detection and Response (MDR) operations, supporting Secure Access Service Edge (SASE) frameworks and advancing Zero Trust security models across network, identity and access control layers. This is a hands on engineering role requiring deep technical expertise across vulnerability management and network security, combined with strong stakeholder engagement. The role ensures security risks are proactively reduced, controls are optimised and remediation is delivered in line with contractual SLAs and cyber security best practices. What will you be doing day to day? Key Responsibilities Vulnerability Management Services Deliver end to end vulnerability management services to clients, including discovery, assessment, prioritisation, reporting and remediation tracking Operate and maintain vulnerability scanning tools (e.g. Qualys, Nessus, Rapid7) across multiple client environments Perform regular vulnerability scans, validation and re testing to ensure remediation effectiveness Analyse vulnerability data, eliminate false positives and provide actionable remediation guidance tailored to client environments Prioritise vulnerabilities using risk based methodologies (CVSS, exploitability, business impact, threat intelligence) Track remediation activities and ensure closure within agreed SLAs and service metrics Produce client facing reports, dashboards and service reviews, highlighting risk posture, trends and key improvement areas Act as a trusted advisor to clients, providing best practice recommendations on vulnerability and risk reduction strategies Security Engineering & Detection Support deployment and optimisation of Microsoft Sentinel and SIEM/XDR platforms Contribute to detection engineering (use case development, rule tuning, alert optimisation) Onboard and integrate telemetry across network, endpoint, cloud and identity sources Support threat detection across SIEM, NDR and identity platforms Collaborate with SOC teams to improve detection coverage and reduce false positives Align vulnerability insights with MDR workflows and threat detection use cases Network Security & Remediation Identify, analyse and manage network and system vulnerabilities across enterprise environments Collaborate with infrastructure, cloud and application teams to drive remediation activities to completion Troubleshoot and resolve network/security issues linked to vulnerabilities and access controls Support secure network architecture and ensure adherence to security and compliance standards Support SASE architectures (e.g. Prisma, Cisco Secure) and secure connectivity models Contribute to Zero Trust implementation, including least privilege and identity controls Strengthen security posture across hybrid environments (network, cloud, SaaS, identity) Support pre sales activities, including solution design and vulnerability management offerings Provide SME input into RFPs, bids and technical workshops Assist with onboarding clients and transitioning services into BAU Build strong client relationships and act as a trusted technical advisor Support service adoption and continuous improvement initiatives Governance, Reporting & Documentation Maintain accurate records of vulnerabilities, remediation plans and audit evidence Support client audits, compliance requirements and security assessments Contribute to service improvement initiatives, automation and process optimisation Ensure adherence to ITIL based service management practices where applicable Breach Attack Simulation (BAS) Design, implement and maintain BAS scenarios to continuously validate the effectiveness of security controls across the enterprise Configure and operate BAS platforms to simulate real world threat actor techniques (MITRE ATT&CK aligned) and identify control gaps Analyse BAS results to prioritise vulnerabilities, misconfigurations and detection gaps, feeding findings into the vulnerability management lifecycle What you'll need: Strong experience in delivering vulnerability management services, ideally within a managed service or consultancy environment Deep understanding of vulnerability lifecycle management (discovery / assessment / remediation / validation / reporting) Hands on experience with Tufin (SecureTrack / SecureChange) or similar tools such as Palo Alto Panorama or Cisco Defense Orchestrator Proficiency with vulnerability scanning tools (Qualys, Nessus, Rapid7) Solid knowledge of network security principles (firewalls, VPNs, segmentation, protocols) Experience working with client stakeholders and managing competing priorities Ability to translate technical vulnerabilities into business risk and remediation actions Strong analytical, troubleshooting and communication skills Nice to haves Certifications such as CCNA / Security+ / CEH / CISSP (or working towards) Experience in multi client or managed security service provider (MSSP) environments Familiarity with multi vendor firewalls (Cisco, Palo Alto, Check Point) Knowledge of compliance frameworks (ISO 27001, NIST, CIS, PCI DSS) Exposure to risk based vulnerability management and threat intelligence integration Understanding of ITIL service delivery and SLA driven environments Experience with SASE, Zero Trust, MDR/XDR platforms Experience with RSA Authentication Manager or similar IAM solutions What do we offer you? At Gamma, we believe in work life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay and childcare vouchers, we're here to support you as a parent and help you thrive in your career. We care about your future, so our pension plan helps you save for the years ahead with contributions of 4.59% from Gamma, alongside your own contributions. Your well being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. We want you to share in our success. That's why we offer tax efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth. We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family. And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid but with 3 days a week onsite at either our Manchester, Glasgow, London or Newbury sites. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. We are a family friendly employer with a culture based on trust, autonomy and flexibility to help you create a work life balance and enjoy working here at Gamma. . click apply for full job details
Gamma
London, UK Job Description Posted Wednesday 1 July 2026 at 00:00 Service Reporting Administrator London or Newbury (Hybrid - 3 days per week onsite) A bit about us At Gamma we provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. Our people are at the heart of everything we do. When you join us, you'll be part of a collaborative, forward thinking team that's transforming how businesses connect and communicate globally. We're growing fast, but we never lose sight of what matters: our people. Whether you're looking to develop your skills, take on new challenges, or make a meaningful impact, Gamma is the place to do it. What is the role responsible for? The Service Management Administrator is responsible for the production of service reporting packs and performing data analysis as defined within the contract and associated schedules. The role supports the demonstration of service performance to key customer and Gamma stakeholders, ensuring transparency and alignment with contractual obligations. Additionally, the individual will carry out a range of administrative tasks as required to support the wider service management function. Gamma holds a strong foundation in ITIL best practice, so an understanding knowledge of ITIL is beneficial. What will you be doing day to day? Here are a few examples of what you could be involved with: Achieve and exceed KPI targets while delivering reporting aligned to contractual SLAs. Analyse data to identify trends, insights, and areas for service improvement. Investigate SLA breaches, identify root causes, and support CSI initiatives. Build and maintain strong relationships with key stakeholders. Recommend and implement improvements across systems, processes, and reporting (including use of AI tools). Maintain accurate documentation and data across CRM and internal systems. Represent the Gamma brand professionally, promoting high customer service standards and engaging in ongoing training. What you'll bring You don't need experience in everything listed-but we're especially keen to hear from people with some of the following skills: Strong MS Office skills, particularly Excel (intermediate to advanced). Experience in data analysis, reporting, and producing management information (MI). Proven experience working with SLAs/KPIs and delivering performance reporting. Familiarity with CRM systems (e.g. ServiceNow, Salesforce) and network monitoring tools (e.g. SolarWinds) is advantageous. Experience within data, telecoms, or related technical environments preferred. Strong problem solving, analytical thinking, and attention to detail, with the ability to manage and prioritise workloads under pressure. Excellent communication and stakeholder management skills, with a proactive, collaborative approach and commitment to continuous learning and improvement. What do we offer you? 25 days annual leave + birthday Subsidised private medical insurance 5.1% matched pension contributions Enhanced parental leave Life assurance and Income protection Share save and incentive plans Electric Vehicle and Cycle scheme A few things to note We require all candidates to be eligible to work in the UK and pass a basic DBS check. If you don't meet every requirement but feel you could thrive in this role, we would still encourage you to apply. Gamma is an equal opportunity employer committed to building diverse, inclusive teams where everyone feels valued and can be their authentic selves. We welcome applicants from all backgrounds, especially those underrepresented in our industry. As a family friendly employer, we foster a culture of trust, autonomy, and flexibility to support your work life balance and help you thrive at Gamma. For recruitment agencies - we have a network of fantastic partners that support us in our hiring from time to time. We're not looking to increase that network currently, so please don't send speculative CVs.
London, UK Job Description Posted Wednesday 1 July 2026 at 00:00 Service Reporting Administrator London or Newbury (Hybrid - 3 days per week onsite) A bit about us At Gamma we provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. Our people are at the heart of everything we do. When you join us, you'll be part of a collaborative, forward thinking team that's transforming how businesses connect and communicate globally. We're growing fast, but we never lose sight of what matters: our people. Whether you're looking to develop your skills, take on new challenges, or make a meaningful impact, Gamma is the place to do it. What is the role responsible for? The Service Management Administrator is responsible for the production of service reporting packs and performing data analysis as defined within the contract and associated schedules. The role supports the demonstration of service performance to key customer and Gamma stakeholders, ensuring transparency and alignment with contractual obligations. Additionally, the individual will carry out a range of administrative tasks as required to support the wider service management function. Gamma holds a strong foundation in ITIL best practice, so an understanding knowledge of ITIL is beneficial. What will you be doing day to day? Here are a few examples of what you could be involved with: Achieve and exceed KPI targets while delivering reporting aligned to contractual SLAs. Analyse data to identify trends, insights, and areas for service improvement. Investigate SLA breaches, identify root causes, and support CSI initiatives. Build and maintain strong relationships with key stakeholders. Recommend and implement improvements across systems, processes, and reporting (including use of AI tools). Maintain accurate documentation and data across CRM and internal systems. Represent the Gamma brand professionally, promoting high customer service standards and engaging in ongoing training. What you'll bring You don't need experience in everything listed-but we're especially keen to hear from people with some of the following skills: Strong MS Office skills, particularly Excel (intermediate to advanced). Experience in data analysis, reporting, and producing management information (MI). Proven experience working with SLAs/KPIs and delivering performance reporting. Familiarity with CRM systems (e.g. ServiceNow, Salesforce) and network monitoring tools (e.g. SolarWinds) is advantageous. Experience within data, telecoms, or related technical environments preferred. Strong problem solving, analytical thinking, and attention to detail, with the ability to manage and prioritise workloads under pressure. Excellent communication and stakeholder management skills, with a proactive, collaborative approach and commitment to continuous learning and improvement. What do we offer you? 25 days annual leave + birthday Subsidised private medical insurance 5.1% matched pension contributions Enhanced parental leave Life assurance and Income protection Share save and incentive plans Electric Vehicle and Cycle scheme A few things to note We require all candidates to be eligible to work in the UK and pass a basic DBS check. If you don't meet every requirement but feel you could thrive in this role, we would still encourage you to apply. Gamma is an equal opportunity employer committed to building diverse, inclusive teams where everyone feels valued and can be their authentic selves. We welcome applicants from all backgrounds, especially those underrepresented in our industry. As a family friendly employer, we foster a culture of trust, autonomy, and flexibility to support your work life balance and help you thrive at Gamma. For recruitment agencies - we have a network of fantastic partners that support us in our hiring from time to time. We're not looking to increase that network currently, so please don't send speculative CVs.