Cactus Search

Software Technical Lead (.NET / SQL / Azure / C#) Salary: Up to £75,000 + Bonus DOE Hybrid working The Tech Lead will take a central role in driving the technical direction of software projects, ensuring the delivery of scalable, high-quality solutions. Acting as both a hands-on developer and a strategic leader, this role is responsible for shaping architectural decisions, mentoring team members, and embedding best practices across the development lifecycle.Working in close partnership with product, business, and operations teams, you'll make sure that technical outcomes support organisational goals while fostering a culture of innovation and continuous improvement. You'll also stay ahead of emerging trends, tackling complex challenges and enhancing user experiences through modern technologies.Key Responsibilities Manage & lead the software team - architecture, design, and development of robust, high-performing software products. Refactor and optimise existing codebases for better performance, scalability, and maintainability. Partner with cross-functional teams to align business needs with technical execution. Provide technical direction, conduct code reviews, and mentor developers to raise overall team capability. Contribute to the definition and adoption of coding and development standards in collaboration with the Head of Development. Investigate, troubleshoot, and resolve challenging technical issues in a dynamic environment. Required Experience Strong, hands-on expertise in C# and .NET, with in-depth knowledge of software engineering principles and design patterns. Proven track record using modern front-end frameworks such as Vue.js, React, or Angular. Significant experience designing and deploying solutions on Microsoft Azure, with knowledge of microservices architecture. Demonstrated ability to lead teams, mentor developers, and cultivate a collaborative working environment. Solid grounding in Agile delivery, ideally with practical Scrum experience. Excellent analytical, problem-solving, and communication skills, with a drive to deliver reliable, high-quality systems. Bachelor's degree in Computer Science (or similar). Experience in software development with C#, .NET, Vue.js, and SQL.

Senior IT Manager Glasgow Full-timeWe're looking for an experienced IT Manager to lead our technology function, manage infrastructure, and keep our business secure, connected, and future-ready.What you'll do: Lead and inspire the IT team. Manage IT budgets, suppliers, and governance. Oversee infrastructure, cloud, and unified communications. Drive a cyber security-first mindset and maintain key accreditations. Act as the final escalation point for IT services. Deliver projects that enable business efficiency and growth. What we're looking for: 10+ years in IT, with 5+ in leadership (Infastructure/ Cyber/ Security) Experience with contact centre technologies (Avaya, Cisco, Genesys, etc.). Strong knowledge of cloud/on-prem infrastructure & security frameworks. Proven ability to manage projects, suppliers, and stakeholders. A confident leader with excellent communication skills. Ready to lead IT strategy and delivery? Apply now through Cactus Search -

Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and support of the on-premise & cloud-hosted environment on a BAU basis.You will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure network services ensuring you work to agreed SLAs within an ITIL environment.This role is onsite in Glasgow, paying a salary up to £55,000 DOE. You will need to be a UK Citizen or have Indefinite leave to remain. Duties: Providing 3rd line technical support across the IT Infrastructure environment including cloud technologies and telephony networks. Ensuring that all incidents, problems, and requests are progressed and updated through to completion. Design, deploy, and maintain scalable and secure infrastructure solutions within a contact centre environment. Collaborate with cross-functional teams to develop and implement network policies, procedures, and best practices. Experience: A minimum of 5 years experience at least 3 of which must be at 3rd Line Support Engineer/Infrastructure & Network level. At least 2 years IT experience within in a contact centre environment. Excellent Microsoft administration skills to include Azure AD, Intune, O365, Entra, Exchange, SharePoint. Excellent experience of infrastructure components like Networking, Server platforms, storage, application structure (2-tier, 3-tier), Identity, Security (Encryption, PKI), load balancing. Experience of administration and troubleshooting within Office 365, Azure, Active Directory, Intune, Entra. Experience working with a large application estate running IIS & SQL. Experience managing infrastructure estates using configuration management and application management & monitoring tools. Strong & demonstrable experience migrating workloads to cloud platforms.

We are seeking a Senior IT Engineer to join our clients dynamic and fast-paced team.This is a hands-on role requiring deep technical expertise, strategic thinking, and strong problem-solving skills.As a Senior IT Engineer, you will provide support to our clients customers via, phone email and remote support tools. You will be responsible for investigating and resolving customer IT related queries. Occasionally you will be required to visit customers sites for troubleshooting, project-related work, and onboarding. Responsibilities: Provide remote support to investigate and resolve customer technical issues. Assist with IT infrastructure projects, including cloud migrations and network upgrades. Maintain and troubleshoot core infrastructure components such as servers, firewalls, and networking equipment. Support and manage Microsoft 365 and Azure environments, including security policies, data management, and user administration. Configure, maintain, and troubleshoot backup solutions. Conduct site visits for onboarding, troubleshooting, and project-related work. Document processes and solutions clearly and accurately. Proactively monitor systems and perform regular health checks to ensure the stability of client environments. Stay up-to-date with new technologies and provide recommendations to improve IT systems and workflows. Skills & Qualifications: 5+ years' experience in a senior IT engineering or infrastructure role. Strong knowledge of network infrastructure, Windows environments, virtualization, and cloud technologies. Extensive knowledge of Azure environments Experience with tools such as Active Directory, Office 365, Exchange, Azure/AWS, VMware/Hyper-V. Networking technologies (e.g., Wireshark, routers, firewalls and switches) Proven ability to lead projects and solve complex technical challenges. Excellent communication, documentation, and interpersonal skills. Relevant certifications (e.g., Microsoft, Cisco, AWS, CompTIA) are desirable. SharePoint

Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and support of the on-premise & cloud-hosted environment on a BAU basis. You will be tasked with day-to-day support and troubleshooting of issues within the company's infrastructure network services ensuring you work to agreed SLAs within an ITIL environment. This role is onsite in Glasgow, paying a salary up to 55,000 DOE. You will need to be a UK Citizen or have Indefinite leave to remain. Duties: Providing 3rd line technical support across the IT Infrastructure environment including cloud technologies and telephony networks. Ensuring that all incidents, problems, and requests are progressed and updated through to completion. Design, deploy, and maintain scalable and secure infrastructure solutions within a contact centre environment. Collaborate with cross-functional teams to develop and implement network policies, procedures, and best practices. Experience: A minimum of 5 years experience at least 3 of which must be at 3rd Line Support Engineer/Infrastructure & Network level. At least 2 years IT experience within in a contact centre environment. Excellent Microsoft administration skills to include Azure AD, Intune, O365, Entra, Exchange, SharePoint. Excellent experience of infrastructure components like Networking, Server platforms, storage, application structure (2-tier, 3-tier), Identity, Security (Encryption, PKI), load balancing. Experience of administration and troubleshooting within Office 365, Azure, Active Directory, Intune, Entra. Experience working with a large application estate running IIS & SQL. Experience managing infrastructure estates using configuration management and application management & monitoring tools. Strong & demonstrable experience migrating workloads to cloud platforms.

We're seeking an experienced Transformation Business Intelligence Analyst to provide a wide range of operational design and development for the Customer Transformation team and the wider business. Data is at the heart of our business decision making. You'll be the key to providing insights, spotting opportunities, issues, and tracking performance throught detailed data analysis. The role will initially be a 6 month FTC in Berkshire. This is an excellent opportunity to work for a leading brand and join an inspirational leader. About the Role : Providing & regularly reviewing performance data to spot any key trends & issues to the business team. Gain buy in from the stakeholder - Breakdown any complex data to unveil the story in the detail. Provide consultative support for the leadership team, guiding and advising to develop effective cross function support Delivering business insight to support decision making and tracking issues. Define and provide Business intelligent information to key stakeholders Skills and Experience : Experience working in a fast paced, complex business environment across multiple business functions. Advanced experience with the following - SQL, Business Objects and Power BI Working in an end to end BI - taking a project from its infancy through to completion. Ideally experience in a similar role within a data, reporting & business intelligence role or equivalent Adapting your approach to suite the business requirements. Please contact Matt Affron