Riverside Group

Job Title: Business Analyst (Asset Services Domain) Contract Type: Fixed Termfor 6 months Salary: £55,441 (£61,109 is achieved after 12 months successful performance in the role) Working Hours: Full time 35 hours Working Pattern: Monday to Friday- Hybrid Location: Speke, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Business Analyst As a Business Analyst you will be responsible for analysing complex business problems and supporting the design of new solutions, products and services to support the Riverside Transformation Portfolio.Your primary skills will be analysis and problem solving and you will be an experienced change professional who can support the project team by applying a "can-do" attitude, being able to manage the delivery of all types of small to medium change.You work as part of a project team with responsibility for undertaking in-depth analysis and capturing business needs to help identify products and services that provide business solutions to complex problems.As a member of the Project Team, your work will be crucial to the ongoing transformation of the Asset Services domain. You will work on projects covering all aspects of Asset Services including Building Safety (Compliance) and delivery to our frontline customers including legislative changes. DEL: . :DEL The ideal candidate will bring existing knowledge of working within the housing sector and also specific knowledge of Asset Services.Combined with highly complex and analytical skills in designing 'As-Is' and 'To-Be' processes department driving process automation and designing creative solutions that meet the needs of the business.You will be versatile; team focussed and apply a can-do attitude so that the team deliver quality outcomes and products on time. About you We are looking for someone with experience of working as a Business Analyst as part of a project team in delivering at a fast pace in a changeable environment. You will have a strong understanding of the housing sector and in particular Asset Services. You will be a confident Business Analyst with the ability to manage stakeholders at all levels of the business and be confident in facilitating workshops, requirement gathering and working across teams to implement design and deliver solutions. Why Riverside? At Riverside we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Work as part of a cross-functional team with responsibility for supporting the design of new designs and capabilities through analysis. Facilitate collaborative workshops with team members, business stakeholders and customers to define the current state and future business requirements enabling the design, selection and build of business solutions that drive business and customer value. Capture business needs through a range of analytical techniques and translate them into user stories, epics, process diagrams and requirement documentation. Closely collaborate with the Design, Delivery and Architecture Communities to understand business goals, strategic drivers and product roadmaps to develop solutions that enhance the organisations operating model and delivers against expected outcomes and benefits of the business. Design and implement lean business processes and maintain relevant documentation. Work to break down large initiatives and design for iterative delivery to enable the team to deliver value sooner. Self-organise and adopt new ways of delivering analysis. Work Closely with the Project Manager and with your team and the business to continuously review that work is prioritised against business needs. Person specification Knowledge, Skills and Experience Essential Experience

Job Title: Systems & Performance Analyst Contract Type: Permanent Salary: £34,238.41 Per annum Working Hours: Full Time - 35 Hours Working Pattern: Monday to Friday Location: London / Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Systems & Performance Analyst The Property Services Directorate manages the repair and maintenance service and Property Management to over 22,000 properties across London, the Southeast and the Home Counties. The directorate undertakes repairs, servicing, voids, Property Management, Environmental services, and planned maintenance work to our customers' homes via our in-house team and a variety of contractors and service providers who are employed on our behalf. This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes. Our work also includes statutory and regulatory compliance checks. About you We are looking for someone with: Excellent communication skills, both oral and written Experience managing and supporting systems such as Oneserve/DRS (or equivalent Task, Scheduling or Field Service Management Applications) following a best practice management framework ideally supported by a qualification (Such as ITIL Foundation) Experience is supporting Mobile Apps (Installation and Configuration) Experience mapping and updating business processes. Why Riverside? One Housing is part of Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment.

Job Title : Data Protection, AI Governance & Freedom Of Information Business Partner Contract Type : Permanent Salary : £46,135.03 (£50,806.50 is achieved after 12 months successful performance in the role) Working Hours : 35 hours per week Working Pattern : Monday to Friday Location : London/Liverpool / Hybrid If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Data Protection, AI Governance & Freedom Of Information Business Partner. In this role you will be supporting the Group Head of Data Protection , Transparency and AI Governance and the Lead Data Protection and AI Governance Business Partner in the execution of their duties. You will act as first point of contact within the Group for queries relating to data protection, freedom of information and associated legislation. Ideally in this role you will administer and manage all statutory records held by the Data Protection Team relating to data protection, freedom of information and associated legislation, including mailboxes, also you will administer all information rights requests received including retrieving data, reviewing, redacting and applying exemptions on behalf of the Group Head of Data Protection , Transparency and AI Governance and within strict statutory deadlines. About you We are looking for someone with: Understanding of Data Protection, Freedom of Information and other associated legislation Good level of IT skills and literacy Proficiency in Microsoft Applications (Word, Excel and PowerPoint) Excellent written and verbal communication skills Demonstrate self-motivation Have good analytical skills with attention to detail Ability to work under pressure and meet deadlines Ability to prioritise workload and demonstrate good organizational skills Be proactive in setting goals and achieving deadlines Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.