Hendron Pearce Ltd

Service Delivery Coordinator Our client is a leading UK wide IT Solutions Provider who were established with a mission to provide market leading IT hardware maintenance services to large retail, hospitality and public sector businesses in the UK. They have built strong partnerships throughout the industry and have created a services portfolio that allows their partners to offer best of breed services to their clients. Due to exciting growth they are now seeking a Service Delivery Coordinator to join their friendly and supportive team. About the Role We're looking for a highly organised and detail-driven Service Delivery Coordinator to support our engineering and service delivery teams. In this pivotal role, you'll manage scheduling, coordinate resources, and ensure smooth communication between clients and internal teams. If you thrive in a fast-paced environment and enjoy keeping operations running like clockwork, this could be the perfect fit. Key Responsibilities Schedule and coordinate work assignments with engineers Manage and track parts inventory Maintain and update the job management system Support monthly client account reconciliations Communicate professionally with clients to ensure service excellence Provide administrative support to Service Delivery Managers Arrange travel and accommodation for engineers when required Experience & Skills Previous experience in administration or scheduling roles Strong proficiency in IT systems and MS365 (Word, Excel, Outlook) Excellent organisational and administration skills High accuracy in data entry and typing Familiarity with office-based administrative tasks Professional phone manner and strong communication skills Why Join Us? This is an exciting opportunity for someone who enjoys structure, thrives on multitasking, and takes pride in delivering exceptional support. As a Service Delivery Coordinator, you'll play a key role in ensuring our engineering operations run smoothly and efficiently. If you're ready to bring your skills to a team that values precision and collaboration, we'd love to hear from you. Job Type: Full-time Location: On-site (Free parking available) Additional Pay: Bonus scheme

Software Engineer Our client is one of Europe's Leading M2M & IoT Providers. SIM Connectivity In 190 Countries. Active In 190 Countries. Over 6m Devices Connected. They work across all market segments, delivering complete M2M/IoT managed services for mobile and satellite wireless networks plus fixed line solutions. As well as multi-industry sector expertise, their core strength is their ability to overlay their private secure infrastructure across all the global mobile networks. The role We are looking for an experienced Software Engineer to work on our clients Mobile data connectivity platform SIMPro. The candidate will possess a good knowledge of PHP, Symfony 4/5 Framework, functional and unit testing and ideally some experience of JavaScript frameworks such as Angular. We are looking for someone who is flexible open to new ideas and articulate. Our Tech Stack Symfony 4/5, Angular 12, Rabbit MQ, Apache Solr, Java, Node JS, AWS, Kubernetes Responsibilities include: Support and enhance existing applications as well as working on new features. Working in an agile development team and participating in code reviews Write and maintain technical documentation Write tests for your own code and increase test coverage for our applications Contribute to architectural and code review discussions that impact our engineering ecosystem Skills required: RabbitMQ or similar messaging platform Apache Solr Experience with Java and / or Node JS would be an advantage Familiarity with SOLID design principles Software security BSIMM / OWASP Why work with us? The opportunity to work for an entrepreneurial Company Full training, ongoing support, and the tools you need to grow and develop in your role We are a company with a heart and who genuinely values and respects its employees In addition, we provide the following benefits: 25 days holiday Group Company Pension Scheme Private Medical Insurance Up to 50% off an annual Pure Gym membership Dental cover Doctor at Hand (online GP service) Enhanced Paternity Leave Company Sick Pay Scheme Cycle to work scheme Onsite parking Onsite gym Access to a variety of online discounts on major retailers Employee assistance program Who are they? A new thing, device or asset is connected to their cellular platform every 18 seconds of every day. And today, the Group has over 6 million IoT SIM subscriptions active in 165 countries, with collaborative partnerships that provide reach into more than 750 global networks. The group is entirely customer and market-driven, meeting customers where they are to help them innovate by providing expert service and the most flexible, resilient and secure connectivity solutions in the market. Their purpose-built IoT connectivity platforms connect (globally and locally) across multiple mobile networks and technologies to give customers a single management window for their assets. It provides the ultimate connectivity, control and security.