INGRAM MICRO (UK) LIMITED

Solution Engineer About the job Join our team as a Solution Engineer, reporting to the Head of Service Strategy. Your role involves responding to business opportunities by promoting and discussing our complete service portfolio. As a key member of the team, you will play a crucial role in solutions pre-sales and contribute to strategy development and technical relationships. As a Solution Engineer you will; Handle pre-sales activities by creating solution proposals for incoming opportunities. Communicate with partners/customers to clarify requirements or business needs. Engage with customers to develop viable solutions Configure Cisco hardware and software using Cisco Commerce Workspace for entry level solutions Collaborate with teams and distributors to obtain pricing and configurations. Determine pricing for Managed Services and Packaged Professional Services. Communicate effectively with technical and non-technical audiences. Maximize application capabilities and support the use of new technologies. Investigate and resolve complex issues, applying creative thinking. Escalate technical queries to the company's practices and technical contacts Attend vendor events for technical updates and present offerings to stakeholders. To set you up for success we are looking for the following skills and experience; IT or Cybersecurity graduate Proven experience in an IT operational role OR in a networking technical engineer type role. A good understanding of Networking, SD-WAN, Wireless and the Cisco/Meraki portfolio. An awareness of Compute and Public Cloud. Familiar with industry best practice for service delivery (ITIL). Ability to understand a customer's environment to establish professional service and annuity-centric service requirements. Commercial understanding with a winning mentality. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry's first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. What we offer: AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme Rising holiday allowance at Year 2 and Year 5 Birthday day off Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent. Employee discounts and wellness perks Modern offices with breakout spaces, free tea and coffee, and a private wellness room Development opportunities with clear career progression and training If this sounds like the opportunity for you, then please apply by sending a copy of your most recent CV.