Company Overview: Our vision is to create a client-focused business that delivers customised networking and technology solutions that ensure seamless connectivity and robust infrastructure for businesses of all sizes. Our commitment to exceptional service, continuous professional development, and technological advancement creates lasting value for our clients. We prioritise collaboration with our customers, working closely to understand their unique needs and deliver tailored solutions that exceed expectations. Working with a range of customers, we have detailed experience of the specific challenges faced by education, healthcare and public sector organisations. We are dedicated to delivering innovative technology services, including Managed Data Networks, Internet Connectivity, Cybersecurity Solutions, Communications, CCTV, Door Access Control, and Cloud Services. Position Overview: As an IT & Telecommunications Engineer, you will play a vital role in installing and maintaining the operational excellence of our diverse IT services. Your responsibilities will encompass installations, user support, hardware and software maintenance, network management, and security systems. This position offers flexible hybrid working, allowing you to work from home when not completing installations or call-out work at customer sites. What we are looking for: We are searching for an enthusiastic individual with a can-do attitude to support our clients, ensuring we exceed their expectations every time. We work closely with our clients to become their IT department. A strong technical expertise is essential, including knowledge of operating systems (Windows, macOS, Linux), software applications, and hardware components. Familiarity with network configuration, troubleshooting, and security protocols is also important. Excellent problem-solving skills are crucial, as the ability to diagnose and resolve technical issues efficiently is a must. Clear and effective communication is vital. IT support engineers must be able to explain complex technical information in a way that non-technical users can understand, both verbally and in writing. A customer service orientation with empathy, patience, and a positive attitude is key to understanding user frustrations and addressing their concerns effectively. Good time management skills are necessary to handle multiple tasks and prioritise issues effectively. A commitment to continuous learning and staying updated with the latest trends and advancements in technology is important. Strong interpersonal skills are needed to work well with others, both within the IT team and with other departments, ensuring collaboration and effective problem resolution. Attention to detail is crucial for precision in diagnosing issues and implementing solutions, ensuring that problems are fully resolved and do not recur. These attributes ensure effective support and a positive user Key Responsibilities: Provide exceptional user support, addressing hardware and software issues promptly. Install, configure, and maintain hardware devices, including networking equipment and advanced threat protection firewalls. Implement and manage Structured Network Cabling solutions, including Cat6a and Fibre Optics. Oversee Managed Network Switching and Wi-Fi, ensuring optimal connectivity and performance. Contribute to the deployment and maintenance of Cybersecurity Solutions to safeguard our clients' data and systems. Manage and configure VoIP Phone Systems, ensuring seamless communication for our customers. Install and maintain CCTV systems for video surveillance purposes. Configure and manage Door Access Control systems for secure facility access. Play a role in the implementation and maintenance of IT Cloud services. Proactively manage software updates using Remote Monitoring and Management (RMM) tools. Keep CRM database and other internal systems up to date. Answer incoming calls, web chats and other contact channels. Proactively contact clients to keep them informed about maintenance work completed in the background and discuss the benefits of additional services. Benefits: Standard office working hours Monday to Friday, 8:30am to 5:00pm 20 days of annual leave plus bank holidays. Pension scheme. Company-provided mobile phone. Company-issued laptop. Business mileage paid on personal car. Health and safety training, including ladder training and working at heights. Vendor-specific training for professional development. Location: Home-based (initially), with regular meetings at suitable locations, including director's houses and call outs to customers as required. Long term plan this role will be office based with possibility of hybrid working
06/02/2026
Full time
Company Overview: Our vision is to create a client-focused business that delivers customised networking and technology solutions that ensure seamless connectivity and robust infrastructure for businesses of all sizes. Our commitment to exceptional service, continuous professional development, and technological advancement creates lasting value for our clients. We prioritise collaboration with our customers, working closely to understand their unique needs and deliver tailored solutions that exceed expectations. Working with a range of customers, we have detailed experience of the specific challenges faced by education, healthcare and public sector organisations. We are dedicated to delivering innovative technology services, including Managed Data Networks, Internet Connectivity, Cybersecurity Solutions, Communications, CCTV, Door Access Control, and Cloud Services. Position Overview: As an IT & Telecommunications Engineer, you will play a vital role in installing and maintaining the operational excellence of our diverse IT services. Your responsibilities will encompass installations, user support, hardware and software maintenance, network management, and security systems. This position offers flexible hybrid working, allowing you to work from home when not completing installations or call-out work at customer sites. What we are looking for: We are searching for an enthusiastic individual with a can-do attitude to support our clients, ensuring we exceed their expectations every time. We work closely with our clients to become their IT department. A strong technical expertise is essential, including knowledge of operating systems (Windows, macOS, Linux), software applications, and hardware components. Familiarity with network configuration, troubleshooting, and security protocols is also important. Excellent problem-solving skills are crucial, as the ability to diagnose and resolve technical issues efficiently is a must. Clear and effective communication is vital. IT support engineers must be able to explain complex technical information in a way that non-technical users can understand, both verbally and in writing. A customer service orientation with empathy, patience, and a positive attitude is key to understanding user frustrations and addressing their concerns effectively. Good time management skills are necessary to handle multiple tasks and prioritise issues effectively. A commitment to continuous learning and staying updated with the latest trends and advancements in technology is important. Strong interpersonal skills are needed to work well with others, both within the IT team and with other departments, ensuring collaboration and effective problem resolution. Attention to detail is crucial for precision in diagnosing issues and implementing solutions, ensuring that problems are fully resolved and do not recur. These attributes ensure effective support and a positive user Key Responsibilities: Provide exceptional user support, addressing hardware and software issues promptly. Install, configure, and maintain hardware devices, including networking equipment and advanced threat protection firewalls. Implement and manage Structured Network Cabling solutions, including Cat6a and Fibre Optics. Oversee Managed Network Switching and Wi-Fi, ensuring optimal connectivity and performance. Contribute to the deployment and maintenance of Cybersecurity Solutions to safeguard our clients' data and systems. Manage and configure VoIP Phone Systems, ensuring seamless communication for our customers. Install and maintain CCTV systems for video surveillance purposes. Configure and manage Door Access Control systems for secure facility access. Play a role in the implementation and maintenance of IT Cloud services. Proactively manage software updates using Remote Monitoring and Management (RMM) tools. Keep CRM database and other internal systems up to date. Answer incoming calls, web chats and other contact channels. Proactively contact clients to keep them informed about maintenance work completed in the background and discuss the benefits of additional services. Benefits: Standard office working hours Monday to Friday, 8:30am to 5:00pm 20 days of annual leave plus bank holidays. Pension scheme. Company-provided mobile phone. Company-issued laptop. Business mileage paid on personal car. Health and safety training, including ladder training and working at heights. Vendor-specific training for professional development. Location: Home-based (initially), with regular meetings at suitable locations, including director's houses and call outs to customers as required. Long term plan this role will be office based with possibility of hybrid working
Contract Personnel Limited
Thorpe St. Andrew, Norfolk
About Us: Established since 1890, we continue to develop and grow our current geographical base and client portfolio. We are currently seeking a Software Developer to bring significant value to our Information Technology team. This role is critical in architecting software solutions that bolster system reliability, enhance user support, and underpin the ambitious scalability targets of our PropTech stack. We are specifically looking for a candidate who can introduce extensive systems knowledge of Salesforce to an established business with a rapidly growing footprint in the UK market. This is a hands-on position that requires collaboration with our front-line sales and property teams, as well as close integration within the IT function. Given the fast-paced and competitive nature of our industry, you must bring strong business acumen to the forefront. You will be expected to juggle multiple tasks and projects simultaneously, demonstrating a track record of delivering robust technical results and maximising systems investment across the organisation. Responsibilities: As a Software Developer you will design, code, test, and implement custom applications and solutions on the Salesforce platform to meet business needs, while collaborating with stakeholders, integrating with other systems, and ensuring system performance and data integrity. Build custom features, automating workflows, troubleshooting issues, optimising processes, and maintaining code quality for sales, service, finance and marketing functions. Participate in the full software development lifecycle, including analysis, design, test, and delivery. You will facilitate design and architecture brainstorms and participate in code reviews. Collaborate with team members to define and implement solutions and extend system functionality. Troubleshoot issues, optimise performance, and ensure data quality. Create and maintain technical documentation with release management criteria to assist with deploying new features and updates. Work as a part of an Information Technology team supporting all Watsons systems and software. Skills & Experience: Proven expertise in software development and systems architecture. Strong proficiency with JavaScript. Deep knowledge of programming languages such as Java, C/C++, Python, SQL. Great, hands-on knowledge of Salesforce which may include accreditations. The ability to interpret commercial needs into technical solutions. Experience working within the property sector or a similarly fast-paced, industry. Demonstrable experience in managing multiple tasks and projects to deadlines. Strong communication skills, capable of supporting stakeholders and non-technical staff in delivering best results. One or more years of experience in software development Personal Attributes: Problem-solving abilities. Adaptable and able to thrive in a hands-on, multi-disciplined environment. Client-focused with a drive to add value and exceed expectations. Rewards & Benefits: £45-£60K circa base salary per annum based on skills, knowledge, experience. Benefits include 5-weeks annual leave, day-off on birthday and 4-well-being days per year, Employment Hero reward platform, hybrid working and flexible working, inclusive working environment with open communication, qualification sponsorship and subscription fees, ongoing CPD development through conferences and events, employer and employee pension contribution, industry leading technology.
06/02/2026
Full time
About Us: Established since 1890, we continue to develop and grow our current geographical base and client portfolio. We are currently seeking a Software Developer to bring significant value to our Information Technology team. This role is critical in architecting software solutions that bolster system reliability, enhance user support, and underpin the ambitious scalability targets of our PropTech stack. We are specifically looking for a candidate who can introduce extensive systems knowledge of Salesforce to an established business with a rapidly growing footprint in the UK market. This is a hands-on position that requires collaboration with our front-line sales and property teams, as well as close integration within the IT function. Given the fast-paced and competitive nature of our industry, you must bring strong business acumen to the forefront. You will be expected to juggle multiple tasks and projects simultaneously, demonstrating a track record of delivering robust technical results and maximising systems investment across the organisation. Responsibilities: As a Software Developer you will design, code, test, and implement custom applications and solutions on the Salesforce platform to meet business needs, while collaborating with stakeholders, integrating with other systems, and ensuring system performance and data integrity. Build custom features, automating workflows, troubleshooting issues, optimising processes, and maintaining code quality for sales, service, finance and marketing functions. Participate in the full software development lifecycle, including analysis, design, test, and delivery. You will facilitate design and architecture brainstorms and participate in code reviews. Collaborate with team members to define and implement solutions and extend system functionality. Troubleshoot issues, optimise performance, and ensure data quality. Create and maintain technical documentation with release management criteria to assist with deploying new features and updates. Work as a part of an Information Technology team supporting all Watsons systems and software. Skills & Experience: Proven expertise in software development and systems architecture. Strong proficiency with JavaScript. Deep knowledge of programming languages such as Java, C/C++, Python, SQL. Great, hands-on knowledge of Salesforce which may include accreditations. The ability to interpret commercial needs into technical solutions. Experience working within the property sector or a similarly fast-paced, industry. Demonstrable experience in managing multiple tasks and projects to deadlines. Strong communication skills, capable of supporting stakeholders and non-technical staff in delivering best results. One or more years of experience in software development Personal Attributes: Problem-solving abilities. Adaptable and able to thrive in a hands-on, multi-disciplined environment. Client-focused with a drive to add value and exceed expectations. Rewards & Benefits: £45-£60K circa base salary per annum based on skills, knowledge, experience. Benefits include 5-weeks annual leave, day-off on birthday and 4-well-being days per year, Employment Hero reward platform, hybrid working and flexible working, inclusive working environment with open communication, qualification sponsorship and subscription fees, ongoing CPD development through conferences and events, employer and employee pension contribution, industry leading technology.
Administrator Swaffham (6-12 month contract) This is a great opportunity for someone to come join our growing client, supporting the team in answering incoming calls (99% support requests) they currently receive around 500 calls per week. You will be required to ask questions about the user, location, contact details, availability and the problem based on a workflow and log that in our ticketing system. Our client will provide all the IT equipment and phone system / headset etc. £24,000 Hours 9:00am to 5:30pm Monday to Friday. 1 x Hour for Lunch. 25 x Days Holiday Pro Rata Requirements The person must have a very good phone manor. Very good people person and outgoing personality. Calm but can handle one call after another for sustained periods. Customer Service focused. Can follow process as every client has different requirements for logging tickets. Is good with IT we use a ticketing system, Outlook etc. Anyone with a future interest in working for an IT company would be good.
01/09/2025
Contractor
Administrator Swaffham (6-12 month contract) This is a great opportunity for someone to come join our growing client, supporting the team in answering incoming calls (99% support requests) they currently receive around 500 calls per week. You will be required to ask questions about the user, location, contact details, availability and the problem based on a workflow and log that in our ticketing system. Our client will provide all the IT equipment and phone system / headset etc. £24,000 Hours 9:00am to 5:30pm Monday to Friday. 1 x Hour for Lunch. 25 x Days Holiday Pro Rata Requirements The person must have a very good phone manor. Very good people person and outgoing personality. Calm but can handle one call after another for sustained periods. Customer Service focused. Can follow process as every client has different requirements for logging tickets. Is good with IT we use a ticketing system, Outlook etc. Anyone with a future interest in working for an IT company would be good.
