Baltic Recruitment Limited

Baltic Recruitment Limited is hiring an IT Support Technician (2nd/3rd Line) in North Shields. The role involves providing technical support for both client-side devices and network infrastructure. You'll lead projects and help improve our IT processes. The ideal candidate has experience in a Tier II or Tier III role, with strong skills in Active Directory and network troubleshooting. Competitive salary and benefits include pension, healthcare, and a quarterly bonus.

IT Support Technician (2nd/3rd Line) Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high hazard industrial environments to assist with their search for a IT Support Technician (2nd/3rd Line). Industry Engineering & Technical Reference ABIST_ Salary Pension, Healthcare, Bonus Benefits Pension, Healthcare, Bonus Job Type Permanent Job Location North Shields , Tyne and Wear Overall Purpose You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands on approach to providing technical support for client side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day to day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem solving skills. The Package Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits. Apply Now

Design & Development Engineer Baltic Recruitment are delighted to be supporting an established, market leading manufacturing business with their search for a Design & Development Engineer. This is an excellent opportunity for an innovative and driven engineering professional to play a key role in the design, development, and improvement of products within a highly respected organisation. Job Type: Permanent Job Location: County Durham, Newton Aycliffe Key Duties: Design solutions for new products development within the given framework of all on site development. Provide expert assistance on thermoplastic extrusion. This includes promoting the technology and performing specific project responsibilities. Lead trials, mainly in extrusion, in support of customers and internal development works, creating prototypes, analysing test data and documenting results in test reports. Foster strong collaboration with cross functional teams to ensure integration of innovation initiatives and product development process. Act as project leader on new product development collaborating with cross functional teams and following new product development from concept to production release. Stay up to date with advancements in material technology and industry trends and incorporate new technologies into the production process as appropriate, ensuring environmental, mechanical and performance requirements are met. Organise project meetings, define project deliverables, monitor timelines and resources while reporting and challenging deviations. Validate new designs, processes and materials through testing, experimentation and evaluation. Define product functional analysis (based on standards) to translate customer specifications and internal requirements into clear product performance criteria. Produce written reports and make presentations to the internal team and customers. Key Requirements: Bachelor's or master's degree or equivalent in polymer engineering, materials science or a related field. Strong understanding of polymer science and technology, with a focus on thermoplastic elastomers extrusion processes. Strong design and prototyping skills, including experience with computer aided design (CAD) software. Ability to support multiple projects to achieve desired results. Project management capacity to follow innovative projects and new product development. The Package: £45,000.00 per annum. Dayshift - 40 hrs / week. Salary Sacrifice pension to 7%. EAP. Life Assurance x 4.

Baltic Recruitment Limited is seeking a Design & Development Engineer in County Durham. This role involves designing and developing new products, managing projects, and leading trials in thermoplastic extrusion. The ideal candidate will have a degree in polymer engineering and experience in CAD software. The position offers a salary of £45,000 per annum with additional benefits such as a pension scheme and life assurance.