Morgan Spencer

Web & Digital Services Officer Central London - Hybrid £39,000 pa The Client: Is a membership and regulator for the Veterinary Industry. As a regulator, they set, uphold and advance veterinary standards, who promote, encourage and advance the study and practice of the art and science of veterinary surgery and medicine. All done in the interests of animal health and welfare, and in the wider public interest. The Role: Reporting to the Website Manager, you will provide web and digital technical support to the Communications team in the delivery of our online and digital communications activities. The main focus of the role will be to provide technical expertise in the ongoing development and integration of the website and digital communications channels, in analytics and in SEO. You will also take the lead in producing news and marketing emails each month.We are a busy team undergoing a period of development and change for our website; as such this role has scope for development within our expanding team. Key responsibilities Work with the Website Manager to ensure the websites are fully operational at all times. Build a strong relationship with our web development agency, translating business needs into clear, actionable requirements. Keep informed of web and mobile UX best practice, proactively suggesting improvements and sharing insight to support better digital decision-making. Work collaboratively across internal teams and with specialist external agencies to design and implement new digital communications tools. Help optimise organic search visibility and on-site search functionality to deliver a seamless, intuitive content-discovery experience. Use website analytics to evaluate performance, produce meaningful reports and recommend improvements based on user insight. Work with the Website Manager and IT department to ensure compliance with accessibility, privacy, data protection and security requirements. Carry out usability testing and UAT to validate changes across the website and digital channels. Support the work of our web content team and departmental web editors, including CMS training. Develop and optimise accessible email newsletters that support engagement and campaign performance across channels. Support other areas of work in the Communications Department, as and when required. Required skills, knowledge and experience Demonstrable knowledge of HTML, CSS and responsive design. Working knowledge of JavaScript and PHP. A good understanding of UX and UI principles , with the ability to apply these to improve usability, accessibility, and overall user journeys. Experience working effectively with third-party web or digital agencies , including briefing requirements, reviewing and quality-assuring deliverables, and proactively identifying and resolving issues to support successful project delivery. Experience supporting users across departments within a CMS , with an understanding of website structure and content organisation. Drupal experience is highly desirable , with transferable CMS skills welcomed. Strong experience using web analytics and reporting tools - including Google Analytics and Google Tag Manager - to monitor website performance, help maintain accurate tracking, and produce clear, regular reports and dashboards in Looker Studio that support insight-led improvements. HTML email development skills , with experience producing accessible and optimised email templates from provided designs, applying responsive techniques where appropriate and following established best practice. Good time and task management skills , with the ability to manage multiple priorities and meet deadlines in a busy digital environment. Strong written and verbal communication skills , with the ability to explain technical concepts clearly and work collaboratively with a range of stakeholders. Morgan Spencer - Your Career, Our Expertise Morgan Spencer is one of London's leading Executive Secretarial and Business Support recruitment consultancies, connecting high-calibre professionals with outstanding opportunities. Equal Opportunities Morgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates. Confidentiality & GDPR All applications are handled in strict confidence and in full compliance with UK GDPR. Your information will be used solely for recruitment purposes and will not be shared without your consent. Morgan Spencer Limited, registered in England & Wales No: .

IT Product Suppor Executive £30-£32k Central London - hybrid working My client, a well-established Membership body in London, are looking for an experienced Product Support Executive to deliver development, implementation and testing of new and existing data products and services. You will have knowledge of user acceptance testing and an understanding of databases/reporting systems. SQL knowledge and proficiency in MS Access/Excel is essential for this role. The Role Support in monitoring the performance of all IT systems Devise IT support processes for new products and updating processes for any changes/enhancements made to existing products Provide data reports Complete user acceptance testing for all new data products and services. This may include input into test strategies, creation of test scenarios and completion of user acceptance testing Assist on the day to day development activities for projects and system enhancements to ensure the work is delivered on budget and on time To continuously review systems, processes and standard operating procedures for development To provide an appropriate handover of new products and services and enhancements to the existing products and service to the relevant teams to enable them to deliver the service this will include any new or changes to existing data extracts or reports. Skills/Experience Proven experience in a similar IT Product focused role Able to develop a good operational knowledge of the company's data products and services and the systems which deliver these Knowledge of SQL Proficiency in MS Access, MS Excel and Report Builder (SSRS) Appreciation of databases and reporting systems, and an understanding of how different techniques can be used to interrogate data and extract data. Knowledge of user acceptance testing and the ability to create test scenarios would be desirable but is not essential to the role. Our mission: To be the leading Executive Secretarial & Support recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts. EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No: