SOC Manager Exeter (Hybrid - 2 days onsite) Day Rate: £850 (Umbrella)/£616.61 (PAYE) SC Cleared An enterprise government backed organisation is seeking a SOC manager to provide day to day leadership of incidents and mangment of the SOC Analysts. This is a critical leadership role, responsible for protecting the organisation against Real Time cyber threats, driving incident response, and ensuring resilience across a complex technology estate. Our client is offering a 6 month rolling contract, paying up to £850 PD Inside IR 35 to start ASAP to be based in Exeter 2 days per week. This is a high-impact opportunity to shape cyber strategy at an enterprise level, working closely with senior stakeholders and external agencies to strengthen security posture and response capability. You will play a key role in building and evolving the CSOC capability, operating within a highly visible and business-critical function, with regular engagement across senior leadership and external partners. To be successful, you will hold active SC clearance and bring proven experience working within Central Government, the Public Sector, or highly regulated scientific environments. Key Responsibilities Define and lead the Cyber Security Operations Centre (CSOC), ensuring effective detection, response, and remediation of cyber incidents Own and continuously improve the cyber incident response plan, ensuring readiness across the organisation Provide strategic cyber security advice to senior leadership on monitoring, logging, and threat response Establish a use-case driven monitoring and alerting capability to improve threat detection and response times Oversee threat intelligence, vulnerability management, and proactive risk mitigation across the estate Lead the analysis of network traffic and behaviours, identifying threats and communicating insights to the wider business Define and manage cyber security operations strategy, aligned to organisational risk appetite and government guidance Manage stakeholders and external agencies, including regulatory bodies where required Identify and plan cyber investment requirements across tooling, governance, and team capability Core Experience Required Proven experience leading a Security Operations Centre (SOC/CSOC) or cyber security operations function Strong background in incident response, threat detection, and cyber resilience Hands-on experience with SIEM, IDS/IPS, endpoint security, and monitoring tools Solid understanding of threat intelligence, vulnerability management, and remediation practices Knowledge of cyber frameworks and regulations including GDPR, NIS, and National Cyber Security Centre guidance Familiarity with frameworks such as MITRE ATT&CK and ITIL processes Experience operating within complex, regulated environments (eg public sector, financial services) Strong stakeholder management skills, with the ability to influence at senior level
13/05/2026
Contractor
SOC Manager Exeter (Hybrid - 2 days onsite) Day Rate: £850 (Umbrella)/£616.61 (PAYE) SC Cleared An enterprise government backed organisation is seeking a SOC manager to provide day to day leadership of incidents and mangment of the SOC Analysts. This is a critical leadership role, responsible for protecting the organisation against Real Time cyber threats, driving incident response, and ensuring resilience across a complex technology estate. Our client is offering a 6 month rolling contract, paying up to £850 PD Inside IR 35 to start ASAP to be based in Exeter 2 days per week. This is a high-impact opportunity to shape cyber strategy at an enterprise level, working closely with senior stakeholders and external agencies to strengthen security posture and response capability. You will play a key role in building and evolving the CSOC capability, operating within a highly visible and business-critical function, with regular engagement across senior leadership and external partners. To be successful, you will hold active SC clearance and bring proven experience working within Central Government, the Public Sector, or highly regulated scientific environments. Key Responsibilities Define and lead the Cyber Security Operations Centre (CSOC), ensuring effective detection, response, and remediation of cyber incidents Own and continuously improve the cyber incident response plan, ensuring readiness across the organisation Provide strategic cyber security advice to senior leadership on monitoring, logging, and threat response Establish a use-case driven monitoring and alerting capability to improve threat detection and response times Oversee threat intelligence, vulnerability management, and proactive risk mitigation across the estate Lead the analysis of network traffic and behaviours, identifying threats and communicating insights to the wider business Define and manage cyber security operations strategy, aligned to organisational risk appetite and government guidance Manage stakeholders and external agencies, including regulatory bodies where required Identify and plan cyber investment requirements across tooling, governance, and team capability Core Experience Required Proven experience leading a Security Operations Centre (SOC/CSOC) or cyber security operations function Strong background in incident response, threat detection, and cyber resilience Hands-on experience with SIEM, IDS/IPS, endpoint security, and monitoring tools Solid understanding of threat intelligence, vulnerability management, and remediation practices Knowledge of cyber frameworks and regulations including GDPR, NIS, and National Cyber Security Centre guidance Familiarity with frameworks such as MITRE ATT&CK and ITIL processes Experience operating within complex, regulated environments (eg public sector, financial services) Strong stakeholder management skills, with the ability to influence at senior level
Information Security Officer Overview We are seeking an experienced Information Security Officer to play a pivotal role in managing and enhancing our clients security posture. The successful candidate will be responsible for overseeing information security risks, leading security operations and governance, and maintaining our ISO27001 and Cyber Essentials Plus certifications. Working closely with the IT leadership team, this role will ensure the right security controls are Embedded into the systems designed, build and operate. Also acting as a company-wide champion for information security-supporting teams, raising awareness, and ensuring compliance with legal, regulatory and contractual obligations. Role & Responsibilities Manage and maintain the Information Security Management System (ISMS) aligned to ISO27001. Oversee external certification processes and manage external audit programmes. Deliver the internal information security audit programme. Own monthly and quarterly information security governance forums. Define and continuously evolve the organisation's information security strategy. Act as security architecture SME to support system development and change initiatives. Advise operational teams on the implementation and improvement of security controls. Develop and deliver a company wide information security training and awareness programme. Serve as the Primary Incident Response Manager for information security incidents. Manage and review information security risks across the organisation. Lead information security improvement initiatives. Oversee supply chain information security risks and vendor assessments. Essential Skills & Experience Strong experience in policy and standards development. Cyber incident response expertise. Security architecture knowledge. In-depth understanding of ISO27001 controls. Experience with Cyber Essentials Plus certification. Strong risk management capability. Proven ability to communicate with and influence senior stakeholders. Desirable Audit process management. Supplier risk reviews. Qualifications Degree-level education preferred but not essential. Minimum 5 years' experience in an information security role. CISSP (or equivalent) required. C|CISO certification desirable.
13/05/2026
Full time
Information Security Officer Overview We are seeking an experienced Information Security Officer to play a pivotal role in managing and enhancing our clients security posture. The successful candidate will be responsible for overseeing information security risks, leading security operations and governance, and maintaining our ISO27001 and Cyber Essentials Plus certifications. Working closely with the IT leadership team, this role will ensure the right security controls are Embedded into the systems designed, build and operate. Also acting as a company-wide champion for information security-supporting teams, raising awareness, and ensuring compliance with legal, regulatory and contractual obligations. Role & Responsibilities Manage and maintain the Information Security Management System (ISMS) aligned to ISO27001. Oversee external certification processes and manage external audit programmes. Deliver the internal information security audit programme. Own monthly and quarterly information security governance forums. Define and continuously evolve the organisation's information security strategy. Act as security architecture SME to support system development and change initiatives. Advise operational teams on the implementation and improvement of security controls. Develop and deliver a company wide information security training and awareness programme. Serve as the Primary Incident Response Manager for information security incidents. Manage and review information security risks across the organisation. Lead information security improvement initiatives. Oversee supply chain information security risks and vendor assessments. Essential Skills & Experience Strong experience in policy and standards development. Cyber incident response expertise. Security architecture knowledge. In-depth understanding of ISO27001 controls. Experience with Cyber Essentials Plus certification. Strong risk management capability. Proven ability to communicate with and influence senior stakeholders. Desirable Audit process management. Supplier risk reviews. Qualifications Degree-level education preferred but not essential. Minimum 5 years' experience in an information security role. CISSP (or equivalent) required. C|CISO certification desirable.
WFM Configuration Specialist London UKG Pro WFM/Dayforce Overview We are currently supporting a large-scale transformation programme seeking an experienced WFM Configuration Specialist with strong expertise across UKG Pro WFM or ATOSS. This role will play a key part in configuring, optimising, and supporting workforce management solutions across Time & Attendance, Scheduling, and Absence Management functions. The successful candidate will work closely with both technical and operational stakeholders to ensure workforce management systems are configured effectively to meet business and operational requirements. This is an excellent opportunity to join a fast-paced programme environment with significant transformation activity and long-term project scope. Responsibilities Configuration of time, absence and scheduling solution as per agreed design Configure (platform dependent) objects such as: Time profiles, employee groups, clocks/mobile capture rules Time calculation rules (overtime, premiums, rounding, breaks) Exception handling, workflows, approvals, audit controls Configure labour driven schedules, shift patterns/templates, rostering rules, constraints. Build self-service workflows including time off requests, shift swaps, approvals, etc. Build persona driven KPI's, metrics and other reporting Assist with configuration documentation and knowledge transfer to other teams Support configuration-related testing support: unit tests, SIT, UAT triage, defect resolution Support cutover readiness and hypercare Experience Required 3+ years hands-on configuration experience in either UKG Pro WFM or ATOSS Strong understanding of time calculation concepts and operational time processes Experience delivering quality build through structured documentation Strong analytical skills and comfort working with complex rules and large datasets Excellent attention to detail and problem-solving skills Clear communication and ability to work across business and technical teams Accreditation in UKG Pro WFM/ATOSS highly desirable Details: £750 P/D (Inside IR 35) Hybrid role (2 days on-site P/W)
11/05/2026
Contractor
WFM Configuration Specialist London UKG Pro WFM/Dayforce Overview We are currently supporting a large-scale transformation programme seeking an experienced WFM Configuration Specialist with strong expertise across UKG Pro WFM or ATOSS. This role will play a key part in configuring, optimising, and supporting workforce management solutions across Time & Attendance, Scheduling, and Absence Management functions. The successful candidate will work closely with both technical and operational stakeholders to ensure workforce management systems are configured effectively to meet business and operational requirements. This is an excellent opportunity to join a fast-paced programme environment with significant transformation activity and long-term project scope. Responsibilities Configuration of time, absence and scheduling solution as per agreed design Configure (platform dependent) objects such as: Time profiles, employee groups, clocks/mobile capture rules Time calculation rules (overtime, premiums, rounding, breaks) Exception handling, workflows, approvals, audit controls Configure labour driven schedules, shift patterns/templates, rostering rules, constraints. Build self-service workflows including time off requests, shift swaps, approvals, etc. Build persona driven KPI's, metrics and other reporting Assist with configuration documentation and knowledge transfer to other teams Support configuration-related testing support: unit tests, SIT, UAT triage, defect resolution Support cutover readiness and hypercare Experience Required 3+ years hands-on configuration experience in either UKG Pro WFM or ATOSS Strong understanding of time calculation concepts and operational time processes Experience delivering quality build through structured documentation Strong analytical skills and comfort working with complex rules and large datasets Excellent attention to detail and problem-solving skills Clear communication and ability to work across business and technical teams Accreditation in UKG Pro WFM/ATOSS highly desirable Details: £750 P/D (Inside IR 35) Hybrid role (2 days on-site P/W)
Payroll Systems SME - £750 P/D INSIDE IR35 - 6 Month Contract - Hybrid (London) - IT Consulting Local Expertise Required: Germany, Poland, Italy, Greece, or Vietnam The Opportunity We're looking for an experienced Payroll Systems SME to support a large-scale Time & Attendance and Scheduling transformation programme. This is a key role providing country-specific expertise on time legislation, absence policies, and the payroll impact of time-related processes. You'll work closely with HR, Payroll, and technical teams to ensure that solutions are fully compliant with local statutory and contractual requirements, while supporting the successful rollout of new systems and processes. Key Responsibilities Act as the local authority on Time & Attendance, absence management, scheduling, and associated pay impacts Define and validate country-specific rules such as: Working time regulations, rest periods, and break rules Overtime, premiums, allowances, and pay calculations Public holidays, weekend rules, and night work Collective agreements, union rules, and local HR policies Translate business and legal requirements into clear system rules and functional designs Validate end-to-end time and pay scenarios, including: Time valuation outputs and exceptions Leave interactions, retro adjustments, and terminations Support testing phases (SIT/UAT), including test case design and defect resolution Contribute to cutover readiness, including balances, schedules, and audits Collaborate with stakeholders across HR, Payroll, operations, and employee representatives What You'll Bring Strong hands-on experience with local time regulations, leave accruals, and pay impacts in one of the listed countries Background in Time & Attendance and/or payroll implementations, or system administration Experience with systems such as SAP ECP, UKG (Kronos), ATOSS, or similar Ability to interpret policies and translate them into system logic and test scenarios Experience working in fast-paced transformation programmes Excellent stakeholder management and communication skills Desirable Experience Exposure to industries with complex scheduling needs such as manufacturing, retail, or healthcare Experience working with unions, works councils, or collective agreements Time & Attendance/Payroll SME - £750 P/D INSIDE IR35 - 6 Month Contract - Hybrid (London) - IT Consulting
08/05/2026
Contractor
Payroll Systems SME - £750 P/D INSIDE IR35 - 6 Month Contract - Hybrid (London) - IT Consulting Local Expertise Required: Germany, Poland, Italy, Greece, or Vietnam The Opportunity We're looking for an experienced Payroll Systems SME to support a large-scale Time & Attendance and Scheduling transformation programme. This is a key role providing country-specific expertise on time legislation, absence policies, and the payroll impact of time-related processes. You'll work closely with HR, Payroll, and technical teams to ensure that solutions are fully compliant with local statutory and contractual requirements, while supporting the successful rollout of new systems and processes. Key Responsibilities Act as the local authority on Time & Attendance, absence management, scheduling, and associated pay impacts Define and validate country-specific rules such as: Working time regulations, rest periods, and break rules Overtime, premiums, allowances, and pay calculations Public holidays, weekend rules, and night work Collective agreements, union rules, and local HR policies Translate business and legal requirements into clear system rules and functional designs Validate end-to-end time and pay scenarios, including: Time valuation outputs and exceptions Leave interactions, retro adjustments, and terminations Support testing phases (SIT/UAT), including test case design and defect resolution Contribute to cutover readiness, including balances, schedules, and audits Collaborate with stakeholders across HR, Payroll, operations, and employee representatives What You'll Bring Strong hands-on experience with local time regulations, leave accruals, and pay impacts in one of the listed countries Background in Time & Attendance and/or payroll implementations, or system administration Experience with systems such as SAP ECP, UKG (Kronos), ATOSS, or similar Ability to interpret policies and translate them into system logic and test scenarios Experience working in fast-paced transformation programmes Excellent stakeholder management and communication skills Desirable Experience Exposure to industries with complex scheduling needs such as manufacturing, retail, or healthcare Experience working with unions, works councils, or collective agreements Time & Attendance/Payroll SME - £750 P/D INSIDE IR35 - 6 Month Contract - Hybrid (London) - IT Consulting
(SC Cleared) Google Workspace Administrator London/Bristol/Manchester (Hybrid) £550 per day (Inside IR35) 3-6 Month Contract Immediate Start Our client, a central government organisation undergoing a major digital transformation, is seeking a Migration Remediation Resource with Google Workspace experience and a Google workspace administration certificate (must have). This is a hands-on technical role within a high-profile programme, supporting over 13,000 users, where you'll play a key role in ensuring data is accurately migrated, issues are resolved quickly, and users are supported throughout the transition. You must have active SC clearance for this position. Role & Responsibilities Act as the primary point of contact for migration-related data remediation issues Troubleshoot and resolve migration failures across Google Workspace and M365 Modify and manage data using Google Admin tools, GAM, and APIs Work closely with migration teams, project delivery, and records management functions Support the migration of data from Google Workspace and AODocs Engage directly with senior stakeholders and VIP users to resolve complex issues Create documentation, training materials, and knowledge base articles Manage and triage incoming migration support requests Key Requirements Strong experience administering Google Workspace environments Hands-on experience with Google Apps Manager (GAM) Proven background in data migration and remediation projects Experience operating in a 3rd line/advanced support environment Knowledge of SaaS messaging platforms (Google/M365/Exchange Online) Confident working with senior stakeholders in complex organisations Active Security Clearance (SC) or eligibility is essential One stage interview process, immediate start.
07/05/2026
Contractor
(SC Cleared) Google Workspace Administrator London/Bristol/Manchester (Hybrid) £550 per day (Inside IR35) 3-6 Month Contract Immediate Start Our client, a central government organisation undergoing a major digital transformation, is seeking a Migration Remediation Resource with Google Workspace experience and a Google workspace administration certificate (must have). This is a hands-on technical role within a high-profile programme, supporting over 13,000 users, where you'll play a key role in ensuring data is accurately migrated, issues are resolved quickly, and users are supported throughout the transition. You must have active SC clearance for this position. Role & Responsibilities Act as the primary point of contact for migration-related data remediation issues Troubleshoot and resolve migration failures across Google Workspace and M365 Modify and manage data using Google Admin tools, GAM, and APIs Work closely with migration teams, project delivery, and records management functions Support the migration of data from Google Workspace and AODocs Engage directly with senior stakeholders and VIP users to resolve complex issues Create documentation, training materials, and knowledge base articles Manage and triage incoming migration support requests Key Requirements Strong experience administering Google Workspace environments Hands-on experience with Google Apps Manager (GAM) Proven background in data migration and remediation projects Experience operating in a 3rd line/advanced support environment Knowledge of SaaS messaging platforms (Google/M365/Exchange Online) Confident working with senior stakeholders in complex organisations Active Security Clearance (SC) or eligibility is essential One stage interview process, immediate start.
WFM Configuration Specialist London UKG Pro WFM/ATOSS Overview We are currently supporting a large-scale transformation programme seeking an experienced WFM Configuration Specialist with strong expertise across UKG Pro WFM or ATOSS. This role will play a key part in configuring, optimising, and supporting workforce management solutions across Time & Attendance, Scheduling, and Absence Management functions. The successful candidate will work closely with both technical and operational stakeholders to ensure workforce management systems are configured effectively to meet business and operational requirements. This is an excellent opportunity to join a fast-paced programme environment with significant transformation activity and long-term project scope. Responsibilities Configuration of time, absence and scheduling solution as per agreed design Configure (platform dependent) objects such as: Time profiles, employee groups, clocks/mobile capture rules Time calculation rules (overtime, premiums, rounding, breaks) Exception handling, workflows, approvals, audit controls Configure labour driven schedules, shift patterns/templates, rostering rules, constraints. Build self-service workflows including time off requests, shift swaps, approvals, etc. Build persona driven KPI's, metrics and other reporting Assist with configuration documentation and knowledge transfer to other teams Support configuration-related testing support: unit tests, SIT, UAT triage, defect resolution Support cutover readiness and hypercare Experience Required 3+ years hands-on configuration experience in either UKG Pro WFM or ATOSS Strong understanding of time calculation concepts and operational time processes Experience delivering quality build through structured documentation Strong analytical skills and comfort working with complex rules and large datasets Excellent attention to detail and problem-solving skills Clear communication and ability to work across business and technical teams Accreditation in UKG Pro WFM/ATOSS highly desirable Details: £750 P/D (Inside IR 35) Hybrid role (2 days on-site P/W)
07/05/2026
Contractor
WFM Configuration Specialist London UKG Pro WFM/ATOSS Overview We are currently supporting a large-scale transformation programme seeking an experienced WFM Configuration Specialist with strong expertise across UKG Pro WFM or ATOSS. This role will play a key part in configuring, optimising, and supporting workforce management solutions across Time & Attendance, Scheduling, and Absence Management functions. The successful candidate will work closely with both technical and operational stakeholders to ensure workforce management systems are configured effectively to meet business and operational requirements. This is an excellent opportunity to join a fast-paced programme environment with significant transformation activity and long-term project scope. Responsibilities Configuration of time, absence and scheduling solution as per agreed design Configure (platform dependent) objects such as: Time profiles, employee groups, clocks/mobile capture rules Time calculation rules (overtime, premiums, rounding, breaks) Exception handling, workflows, approvals, audit controls Configure labour driven schedules, shift patterns/templates, rostering rules, constraints. Build self-service workflows including time off requests, shift swaps, approvals, etc. Build persona driven KPI's, metrics and other reporting Assist with configuration documentation and knowledge transfer to other teams Support configuration-related testing support: unit tests, SIT, UAT triage, defect resolution Support cutover readiness and hypercare Experience Required 3+ years hands-on configuration experience in either UKG Pro WFM or ATOSS Strong understanding of time calculation concepts and operational time processes Experience delivering quality build through structured documentation Strong analytical skills and comfort working with complex rules and large datasets Excellent attention to detail and problem-solving skills Clear communication and ability to work across business and technical teams Accreditation in UKG Pro WFM/ATOSS highly desirable Details: £750 P/D (Inside IR 35) Hybrid role (2 days on-site P/W)
3rd Line IT Support Engineer Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly. Reporting to the IT Manager, you'll provide hands-on support across Servers, desktops, laptops, mobile devices, specialist applications, and network infrastructure. Our client is looking to pay up to £40,000 circa, to be based in Maidstone, Kent with additional benefits including a 5% bonus potential. You'll be the go-to person for troubleshooting, resolving issues, and supporting business-critical projects, ensuring our colleagues have the tools they need to succeed. What you'll do: Provide support across hardware, software, phones, mobiles, and specialist systems. Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution. Support Servers (Windows 2012/2016), Exchange 365, backups (Veeam), and network infrastructure. Set up new sites, accounts, and mobile devices. Maintain IT documentation and ensure smooth daily operations. What we're looking for: Minimum 5 years' experience in IT support or service function with experience in a 3rd Line Support position is a must have. Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong knowledge of Microsoft environments (Office, SharePoint, AD, Exchange). Confident, customer-focused problem solver with excellent communication skills. Full UK driving licence and flexibility to travel to sites. Eligible to work in the UK.
03/10/2025
Full time
3rd Line IT Support Engineer Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly. Reporting to the IT Manager, you'll provide hands-on support across Servers, desktops, laptops, mobile devices, specialist applications, and network infrastructure. Our client is looking to pay up to £40,000 circa, to be based in Maidstone, Kent with additional benefits including a 5% bonus potential. You'll be the go-to person for troubleshooting, resolving issues, and supporting business-critical projects, ensuring our colleagues have the tools they need to succeed. What you'll do: Provide support across hardware, software, phones, mobiles, and specialist systems. Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution. Support Servers (Windows 2012/2016), Exchange 365, backups (Veeam), and network infrastructure. Set up new sites, accounts, and mobile devices. Maintain IT documentation and ensure smooth daily operations. What we're looking for: Minimum 5 years' experience in IT support or service function with experience in a 3rd Line Support position is a must have. Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong knowledge of Microsoft environments (Office, SharePoint, AD, Exchange). Confident, customer-focused problem solver with excellent communication skills. Full UK driving licence and flexibility to travel to sites. Eligible to work in the UK.
2nd Line Support Analyst Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working in a internal IT team? About the Role As our IT Support Engineer, you'll report directly to the IT Manager and play a key role in maintaining and improving our IT systems and services. You'll provide support across Servers, desktops, laptops, tablets, mobile devices, and applications (including MS Office), while also getting involved in specialist software and infrastructure with exposure to Azure cloud. This is a varied role where no two days are the same - from logging and resolving helpdesk tickets, to site setups, Active Directory management, and ensuring our compliance standards are met. You'll also spend at least one day a week on-site at one of our construction projects, making sure IT services run smoothly. Key Responsibilities Provide 1st and 2nd line IT support for hardware, software, and applications. Manage and escalate issues to 3rd line support or external suppliers where required. Support specialist systems such as AutoCAD, Bluebeam, Asta Powerproject, and Lecia. Maintain and improve IT documentation, ensuring compliance with standards (PCI DSS, Cyber Essentials, GDPR). Assist with site setups, network infrastructure, and mobile phone provisioning. Support core IT systems including Exchange 365, Mimecast, Manage Engine Service Desk Plus, and security tools. Travel to sites (minimum one day per week) to provide and maintain IT services. What We're Looking For Hands on experience within an IT support/service role. Hands on exposure to Exchange 365, Mimecast, Azure would be great Strong working knowledge of MS Office, including Access and SharePoint. A problem-solver with excellent customer service skills. A confident communicator who enjoys working as part of a team. Full UK driving licence (manual) and own car. Right to work in the UK.
03/10/2025
Full time
2nd Line Support Analyst Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working in a internal IT team? About the Role As our IT Support Engineer, you'll report directly to the IT Manager and play a key role in maintaining and improving our IT systems and services. You'll provide support across Servers, desktops, laptops, tablets, mobile devices, and applications (including MS Office), while also getting involved in specialist software and infrastructure with exposure to Azure cloud. This is a varied role where no two days are the same - from logging and resolving helpdesk tickets, to site setups, Active Directory management, and ensuring our compliance standards are met. You'll also spend at least one day a week on-site at one of our construction projects, making sure IT services run smoothly. Key Responsibilities Provide 1st and 2nd line IT support for hardware, software, and applications. Manage and escalate issues to 3rd line support or external suppliers where required. Support specialist systems such as AutoCAD, Bluebeam, Asta Powerproject, and Lecia. Maintain and improve IT documentation, ensuring compliance with standards (PCI DSS, Cyber Essentials, GDPR). Assist with site setups, network infrastructure, and mobile phone provisioning. Support core IT systems including Exchange 365, Mimecast, Manage Engine Service Desk Plus, and security tools. Travel to sites (minimum one day per week) to provide and maintain IT services. What We're Looking For Hands on experience within an IT support/service role. Hands on exposure to Exchange 365, Mimecast, Azure would be great Strong working knowledge of MS Office, including Access and SharePoint. A problem-solver with excellent customer service skills. A confident communicator who enjoys working as part of a team. Full UK driving licence (manual) and own car. Right to work in the UK.
Full Stack Developer - (React, PHP, Java) - Object Design - Global Social Media Brand - 3 month contract initially - Fully Remote - £560 - £628 Per Day PAYE (Inside IR35) Overview: Our client are a global leading social media company and they are seeking an Full Stack Developer to apply the principles of computer science and mathematical analysis to the design, development, testing, and evaluation of the software and systems that make computers work. Role and Responsibilities: Review and approve the modification of existing databases and database management systems. Instruct staff to write and code logical and physical database descriptions and specify identifiers of database to management system. Direct database development and approve project scope and limitations. Review project requests describing database user needs to estimate time and cost required to accomplish project. Plan, coordinate, and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure. Approve, schedule, plan and supervise the installation and testing of new products and improvements to computer systems. Develop standards and guidelines to guide the use and acquisition of software and to protect vulnerable information. Skills and Experience: 8+ years' of Full Stack web development experience Understanding of React, PHP, Java anything that uses objects Expert knowledge of the full software development life cycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery. Ability to troubleshoot issues and make system changes as needed to resolve issue. Knowledge of computer development software as it relates to systems, such as SQL, VisualBasic, etc. Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Ability to work independently and manage one's time. Package: £560 - £628 per day - PAYE (Inside IR35) 3 month contract initially 25 days paid holiday Fully remote Full Stack Developer - (React, PHP, Java) - Object Design - Global Social Media Brand - 3 month contract initially - Fully Remote - £560 - £628 Per Day PAYE (Inside IR35)
22/09/2022
Contractor
Full Stack Developer - (React, PHP, Java) - Object Design - Global Social Media Brand - 3 month contract initially - Fully Remote - £560 - £628 Per Day PAYE (Inside IR35) Overview: Our client are a global leading social media company and they are seeking an Full Stack Developer to apply the principles of computer science and mathematical analysis to the design, development, testing, and evaluation of the software and systems that make computers work. Role and Responsibilities: Review and approve the modification of existing databases and database management systems. Instruct staff to write and code logical and physical database descriptions and specify identifiers of database to management system. Direct database development and approve project scope and limitations. Review project requests describing database user needs to estimate time and cost required to accomplish project. Plan, coordinate, and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure. Approve, schedule, plan and supervise the installation and testing of new products and improvements to computer systems. Develop standards and guidelines to guide the use and acquisition of software and to protect vulnerable information. Skills and Experience: 8+ years' of Full Stack web development experience Understanding of React, PHP, Java anything that uses objects Expert knowledge of the full software development life cycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery. Ability to troubleshoot issues and make system changes as needed to resolve issue. Knowledge of computer development software as it relates to systems, such as SQL, VisualBasic, etc. Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Ability to work independently and manage one's time. Package: £560 - £628 per day - PAYE (Inside IR35) 3 month contract initially 25 days paid holiday Fully remote Full Stack Developer - (React, PHP, Java) - Object Design - Global Social Media Brand - 3 month contract initially - Fully Remote - £560 - £628 Per Day PAYE (Inside IR35)
Service Desk Voice Team Leader Opportunity: A highly reputable network and cloud consultancy is hiring a Voice Team Leader who has strong technical capabilities within Panasonic/NEC/Mitel/Horizon or SpliceCom to technical lead a small team of Network & Telephone engineers. This position is paying a basic salary of £32,000 to £40,000 + car/cash allowance + bonus. The chosen Voice Team Leader report directly into the Service Deliver Manager and manage performance whilst providing direction, scheduling workload, setting priorities and expectations for the team as whole and each team member. Delegation, monitoring and mentoring staff is key as well as reviewing performance and dealing with performance issues as necessary with the support of the Service Delivery Manager. Primary Duties and Responsibilities: Problem solving and decision making; analysing information to determine solutions and then implementing accordingly. Develop, implement and maintain a culture of continuous improvement around maintenance & support, processes, tools, standards, and overall performance of support provided by the team with direct support from Service Delivery Manager. Provide clear ownership, resolution of incidents/faults logged against applications/systems by the team to agreed SLA's and KPI's. Escalating to management as and when required. Strong leadership skills to develop and motivate the team. Assisting the Service Desk Manager in implementing departmental goals and changes in line with Company objectives. Working with Voice Technicians to help deliver, install and support converged IP telephony solutions. Ensuring the team follow all applicable processes including Incident Management, Case Management and Change Management. To ensure all customer complaints and unresolved technical problems are resolved and/or escalated as per internal escalation procedures. Able to work under pressure and to tight deadlines. Part of the MPS 24/7 OOH Service, being an active member for escalation point. Core skill requirements: Demonstrate exceptional communication skills, and attention to detail, instilling confidence in others. The role is 70% Technical/30% Team Leadership where you will focus upon day to day delivery of service and solutions which need to be completed in an effective manner with attention to detail and accuracy. Commitment to results; committed to obtaining results through taking responsibility, demonstrating a positive attitude and ensuring quality is built into work. 2nd and 3rd level support to the NOC and field based engineers. Exposure to one or more of the following Panasonic/NEC/Mitel/Horizon or SpliceCom Wireless Solutions (Cisco, Meraki, Huawei) Firewalls & VPN (Cisco, FortiGate, Smoothwall) Rewards package: Competitive salary from £32,000 - £40,000 (annual salary reviews), Bonus Benefits: 25 Days Holiday/Medical Cover/Life Cover/Pension/Flexible Benefits Service Desk Voice Team Leader
05/11/2021
Full time
Service Desk Voice Team Leader Opportunity: A highly reputable network and cloud consultancy is hiring a Voice Team Leader who has strong technical capabilities within Panasonic/NEC/Mitel/Horizon or SpliceCom to technical lead a small team of Network & Telephone engineers. This position is paying a basic salary of £32,000 to £40,000 + car/cash allowance + bonus. The chosen Voice Team Leader report directly into the Service Deliver Manager and manage performance whilst providing direction, scheduling workload, setting priorities and expectations for the team as whole and each team member. Delegation, monitoring and mentoring staff is key as well as reviewing performance and dealing with performance issues as necessary with the support of the Service Delivery Manager. Primary Duties and Responsibilities: Problem solving and decision making; analysing information to determine solutions and then implementing accordingly. Develop, implement and maintain a culture of continuous improvement around maintenance & support, processes, tools, standards, and overall performance of support provided by the team with direct support from Service Delivery Manager. Provide clear ownership, resolution of incidents/faults logged against applications/systems by the team to agreed SLA's and KPI's. Escalating to management as and when required. Strong leadership skills to develop and motivate the team. Assisting the Service Desk Manager in implementing departmental goals and changes in line with Company objectives. Working with Voice Technicians to help deliver, install and support converged IP telephony solutions. Ensuring the team follow all applicable processes including Incident Management, Case Management and Change Management. To ensure all customer complaints and unresolved technical problems are resolved and/or escalated as per internal escalation procedures. Able to work under pressure and to tight deadlines. Part of the MPS 24/7 OOH Service, being an active member for escalation point. Core skill requirements: Demonstrate exceptional communication skills, and attention to detail, instilling confidence in others. The role is 70% Technical/30% Team Leadership where you will focus upon day to day delivery of service and solutions which need to be completed in an effective manner with attention to detail and accuracy. Commitment to results; committed to obtaining results through taking responsibility, demonstrating a positive attitude and ensuring quality is built into work. 2nd and 3rd level support to the NOC and field based engineers. Exposure to one or more of the following Panasonic/NEC/Mitel/Horizon or SpliceCom Wireless Solutions (Cisco, Meraki, Huawei) Firewalls & VPN (Cisco, FortiGate, Smoothwall) Rewards package: Competitive salary from £32,000 - £40,000 (annual salary reviews), Bonus Benefits: 25 Days Holiday/Medical Cover/Life Cover/Pension/Flexible Benefits Service Desk Voice Team Leader
