ISR Recruitment Ltd

IT Support Technician Exeter, Devon Up to c£25,000 per year 25 days holiday plus bank holidays, Pension, Life Insurance, Medical etc. Skills and Experience: 1+ years' experience in a similar helpdesk or IT environment within a 1st Line role is essential Strong Windows Server experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills focused on providing your colleagues with first-class support NB: A full driving licence is essential (access to a vehicle is not required, but beneficial) The Opportunity: My client is a leading and locally respected professional services company that are currently looking for an IT Support Technician to join their team based in Exeter, Devon. This newly created opportunity would suit someone who is proactive and loves what they do, so must have a passion for IT and an ability to work under pressure and manage multiple projects. You will be providing first-line technical support and dealing with helpdesk tickets and troubleshooting issues, assisting with the roll-out of new hardware and software. Additionally, you will assist the IT team in providing end-user IT training and other related tasks to help ensure the client's IT systems run smoothly; as well as assisting the IT Network Manager and the Head of IT with project work, including the management and administration of the firm's in-house software and database systems. Applications: Please contact John here at ISR

Service Delivery Manager Leeds (x2-3 days remote-working per week) c£50,000 to £55,000 per year Plus excellent company benefits and incentives The Opportunity: Our industry-respected client is currently looking to attract a Service Delivery/IT Operations Manager for their Leeds based IT team. You will have an excellent understanding of ITIL practices and service management frameworks, having operated across Incident, Problem, Change and Release management. The successful candidates will be playing a leading role within the organisation, ensuring consistent delivery across infrastructure, applications and end-user support focused on outstanding customer service at all times. Skills and Experience: Strong experience working in a Service Delivery or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability to manage senior level stakeholders and end-clients Role and Responsibilities: Oversee day-to-day IT service operations, ensuring consistent delivery across infrastructure, applications and end-user support Ensure timely resolution of incidents and problems Lead root cause analysis and implement preventative measures Collaborate with Programme Delivery and Change teams to ensure smooth transitions and minimal disruption to services Identify opportunities to enhance service delivery, reduce costs and improve user experience Applications: Please contact James here at ISR to learn more about our client leading the way in developing the next generation of transport mobility through innovation and transformational technology

IT Support Technician Watford, Hertfordshire c£27,000 per year Plus company benefits (including 25 days Annual Leave + Bank Holidays, Pension, Healthcare, etc.) Skills and Experience: Experience with Microsoft Office and Active Directory is essential. Installation, maintenance and troubleshooting of the school's computer systems, including hardware and software. Install and test network infrastructure equipment such as Switches, Routers, Servers and associated cabling. Diagnose and resolve hardware, software and network faults through testing, repair or liaison with external support. Maintain, service and clean IT and AV equipment, including computers, projectors and printers. Install new systems and cabling as required. Provide support to staff and students in the use of IT services and equipment in line with school procedures. First point of contact for helpdesk enquiries. Setting up and supporting IT for events such as regular assemblies and school activities and visitor requirements where relevant. The Opportunity: My client who are based in the Education sector are currently looking for an IT Technician to join their team on a permanent basis. As an IT Technician, you will provide vital day-to-day technical support across the business, assisting in the management of both hardware and software systems; and contribute to the smooth running of software and administrative functions across their IT network. You will be central to supporting a modern learning environment, helping to resolve issues promptly and ensuring that technology enhances teaching and learning from Key Stage 3 through to Sixth Form. If you have a passion for IT, with excellent problem-solving skills and a commitment to supporting and helping in the education sector, this could be the role for you, so please apply today or call me for further information. Applications: Please contact John Noonan here at ISR to learn more about our client and how they are transforming the education sector with how they provide and deliver IT services?

Head of Data Governance (Finance) UK-based (must be willing to re-locate to Lisbon, Portugal after 3-6 months) c£90,000 to £95,000 per year Plus excellent company benefits (Company Share Options, Bonuses, Private Healthcare, Relocation Support, etc.) Skills and Experience: 5+ years of experience working in a corporate managerial position within financial services and data governance At least 10 years of work experience in Business/Data Management and/or Finance Systems gained in an international work environment Strong educational background (University degree in Finance, Management, IT or equivalent, MBA studies is a strong asset) Business partnering skills, ability to deal with senior people and advise them on a daily basis Project management skills, with problem solving competencies Comfortable with data management and analytics Lead the corporate finance data governance function, providing direction and coordination on the domains of governance policies, processes and standards to ensure data quality, integrity and security Engage with senior internal stakeholders, gathering business requirements, aligning and coordinating the design of the data models to gather the required data/info; Lead a team of specialists in finance data governance, data integrity & finance systems, including resource planning and individual target setting Collaborate with the domains, business units IT leadership to establish data policies, processes, and standards including enforcement of data quality and security collaborate with central IT for data related technology directions Ensure the completeness of Finance Data Taxonomy (Ownerships, Local vs. Global data, Data Hierarchy) The Opportunity: My client are a multi-national business currently looking to hire a Head of Finance Data Governance. You will formalising the data governance and facilitating data governance implementation through the domains. As a Head of Finance Data Governance you will coordinate data integration and collection with System Governance, Master Data Integrity and EAD. In this role you oversee the development of enforcement mechanisms for ensuring policies, processes, and standards are followed - eg defining and maintaining data management framework for consistent data & reporting usage. Applications: To learn more about our client and this great opportunity on offer working as a Head of Data Governance across their global financial systems working on a 100% remote-basis and then out of our client's offices located in Portugal (Lisbon area); please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest CV and I'll call you back to discuss the role in more detail.

SQL Server Engineer 100% Remote Working (UK Based) c£65,000 per year Plus an excellent company benefits package (bonuses/incentives, healthcare, pension, etc.) The Opportunity: My client are a managed service provider currently looking for an MS SQL Server Engineer to be focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance. You will be previewing new technology before others in the industry and learn how to make the best from it aswell as visiting customers to train them and share industry and development expertise. Skills and Experience: SQL Server (On Premise) with skills across SSRS/SSIS/SSAS Datamodelling and database design, with indexing strategy experience Performance optimization and tuning capabilities Partitioning data implementations Metadata management and repository usage Database schema creation and management Backup and recovery, ensuring data integrity at all times Ensuring high availability and disaster recovery plans are kept covered at all times SQL code reviews with ability to dissect query plan, T-SQL code Data security, Data Encryption, Auditing, Replication of Data, etc. SQL Edition and version differences with discontinued and deprecated features Applications: To learn more about our client and this great opportunity on offer working as an MS SQL Server Engineer based 100% remotely; please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest CV and I'll call you back to discuss the role in more detail.

Telecoms Survey Manager Exeter, Devon (Field-Based) Market Rates (c£50.000 to £60,000 per year) Plus excellent company benefits package (25 days holiday plus bank holiday, pension. Healthcare, etc.) Skills and Experience: Manage and coordinate surveying procedures and processes for assigned locations including surveying employees and subcontractors to ensure project area are surveyed correctly and meet or exceed requirements Prepare survey schedule and assign resources to ensure alignment to requirements Establish quality control check on drawings to ensure accuracy of information and maintain survey notes in accordance with our client's standards and policies Schedule and order survey materials and equipment to ensure project timelines are met. Perform technical GIS mapping and GPS data collection in support of the enterprise GIS initiative and FTTX network using GIS software, GPS equipment and other related tools. Ensure data quality assurance and maintenance of standard operating procedures and policies related to data collection Conduct duct and chamber inspection to determine feasibility for use. Validate network designs to assess constructability Training users on a variety of surveying techniques and applications The Opportunity: My client working within the telecoms sector are currently looking for a Telecoms Survey Manager to join their business to work alongside their Network Design team, reporting to the Head of Department, to support the overall Fibre Network Design process. Please note that the nature of these roles will involve field work, which will include working outdoors, standing for long periods and often, walking long distances. The ideal candidate would ideally have a Bachelor's Degree in Surveying, Mapping, Civil Engineering or the equivalent combination of experience or a certification. Ideally you would have 4 years' experience in surveying and data collection for this role, but we will consider all levels of experience for the right candidate. Applications: To learn more about our client and this great opportunity on offer working as a Telecoms Survey Manager based in Exeter, Devon; please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest CV and I'll call you back to discuss the role in more detail.

VMware NSX Senior Consultant 100% Remote Working 3-6 month contract (Inside IR35 via Umbrella) MOD SC Clearance Market Rates Skills and Experience: Providing security and network experience for SDN and physical networking and Firewall services. Ensuring network reliability and availability through well-planned and implemented solutions Delivering network and security infrastructures, Distributed Firewall and LBAAS Developing best practice for maintaining, and supporting networks in NSX-V/NSX-T Implementing and advising on networking and VXLAN technologies Advising on the configuration and monitoring network security layers Knowledge of integration with other software-defined networking technologies; Cisco ACI Improving network manageability and scalability Improving customized workflows using NSX, vRA, and vRO to automate and simplify tasks Experience of team working on complex vSphere deliverables Knowledge of VMware Validated Designs VMware certification desirable The Opportunity: My client are a managed service provider who are currently looking for a VMWare NSX Senior Consultant on an initial 3-6 month contract. You will be defining operations within a VCF-VxRail environment. You will be expected to lead and guide customers in best practice procedures. You be leading and participating in customer workshops which will be essential, so good communication skills both verbal and written are essential part of the role. Applications: To learn more about our client and this great opportunity on offer working as a VMWare NSX Senior Consultant working on a 100% fully remote basis; please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest CV and I'll call you back to discuss the role in more detail.

Desktop Support Engineer - Trade Floor (x2) London Contract (3 months initially) c£260 per day (via Umbrella) Skills and Experience: 3-5 years' commercial IT experience, with Financial Services exposure Experienced in working or supporting a trade floor or banking client VDI administration & troubleshooting Active Directory administration including GPO Good understanding of control principles (Release and Change Management) Familiar with ITIL practises Understanding of build and client distribution architectures (SCCM) Microsoft Office Suite 2016/2019/365. PowerShell Scripting The Opportunity: My client are a leading UK IT Managed Service Provider and we are looking for two Trade Floor Desktop Support Engineers to join and work within a global financial services organisation. This is an exciting opportunity to join a rapidly growing business with institutional backing and a proven track record in delivering a suite of financial services to a market-leading standard. You will be primarily responsible for the maintenance and engineering of the firm's global desktop and VDI environment. They also provide telephone and user-facing support to the trade floor, VIPs and other offices. Candidates must have the essential knowledge of supporting trade floors, this is an absolute essential requirement. Applications: To learn more about our client and this great opportunity on offer working as a Trade Floor Desktop Support Engineer; please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest CV and I'll call you back to discuss the role in more detail.