ISR Recruitment Ltd

2nd Line Support Engineer Plymouth, Devon c£32,500 per year Plus excellent company benefits (including 25 days holiday plus bank holidays, Private Pension, Life Insurance and industry recognised certifications and training opportunities) Skills and Experience: Ability to work under pressure and manage multiple projects 2+ years' experience in a similar helpdesk or IT environment within a 2nd Line role essential Full driving licence is essential Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync) Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Basic Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Experience with onsite/offsite backup products and storage (including cloud storage) Excellent customer service skills A full driving licence (access to a vehicle is not required, but beneficial) VMWare/Hyper-V knowledge Working within an ITIL environment. Preferably holding a current qualification Technical qualifications such as CompTIA+, Network + would be advantageous Experience of Agile methodologies would an advantage The Opportunity: My client working are a managed service provider currently looking for a 2nd Line IT Support Engineer to join their team in a unique split role - 50% working directly with a high-security client, on-site, in Plymouth, 50% supporting multiple MSP customers remotely and on-site. This is a fantastic opportunity for an IT professional from a single IT environment looking to gain hands-on experience in a fast-paced MSP setting or an established MSP engineer seeking their next challenge at a leading, regional MSP. You'll gain exposure to a diverse range of technologies, clients and security-focused environments, while developing your skills in a role that combines technical expertise, problem-solving and client engagement. Applications: Please contact John Noonan here at ISR to learn more about this new role working as a 2nd Line IT Support Engineer and our exciting client based in Devon and their ongoing growth plans for 2026

Senior DevOps Engineer Exeter, Devon (Candidates must be UK-based - office attendance won't be regular maybe only once a month) Up to £55,000 per year Plus excellent company benefits (including an excellent Pension Scheme, Private Healthcare, Personal + Company Bonuses, Life Insurance, etc.) Skills and Experience: Proven experience as a Senior DevOps Engineer, demonstrating strong mentoring skills across multiple initiatives, with deep expertise in AWS must have a minimum of 3 years Hands-on experience with AWS services such as EC2, S3, RDS, Lambda, VPC, IAM, ECS, ECR, and CloudFront Proficiency in Infrastructure as Code (IaC) using Terraform Experience with CI/CD tools like Jenkins, Bitbucket, managing and creating as required Knowledge of containerisation and orchestration technologies (Docker) Strong Scripting and automation skills like bash, PowerShell and Python. Experience with configuration management tool like Ansible, Puppet or Chef. Familiarity with monitoring and logging tools (AWS CloudWatch, Prometheus, Grafana, etc.) Certified AWS Solutions Architect associate or equivalent experience Strong knowledge of Linux operating systems including security features such as iptables and routing tables Knowledge of Windows operating systems including its associated security features Good knowledge in network engineering in order to manage VPCs and SGs within AWS Flexibility to work outside normal working hours as demands of the service dictate Flexibility to travel between core sites to assist with new service implementation and support issues Ability and desire to learn new technologies with a passion for developing new skills and the associated accreditations The Opportunity: My client is an established leader in their field providing expertise and a first-class experience within the public services sector. The role is responsible for the definition and adherence of DevOps standards as well as overseeing daily operations, ensuring targets are met, in a positive work environment for a diverse selection of clients. In addition to this, the role will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this is within the agreed operating constraints and budget. You will design, build and maintain our Cloud Infrastructure, optimising for cost, security and performance; whilst monitoring the overall system performance, security-levels and service availability, ensuring that security best practices are followed for AWS resources, including IAM policies, encryption and network security. Applications: Please contact John Noonan here at ISR Recruitment to learn more about our client delivering technical solutions across and into public sector departments from their offices in Exeter, Devon?

Structured Data Cabling Engineer Structured Data Cabling Engineer Surrey Must be DBS Cleared or ability to pass DBS Market Rates 4-month contract initially Contract to Permanent opportunity Skills and Experience: Installing, terminating and testing Cat5e, Cat6, Cat6a, in various environments such as hospitals, schools, etc. Conduct site surveys to assess cabling requirements for monitoring systems Install cable containment systems, including conduits, trunking, cable trays and baskets Work closely with the project management team to ensure that installations are completed within the project timelines Test and troubleshoot cable systems to ensure proper functioning of connected devices. Adhere to all health and safety regulations, including risk assessments and method statements Candidates will ideally have use of their own vehicle, with a full clean driving licence (overnight accommodation paid for by the company) Minimum of 4-5 years of experience data cabling and you must be based in the Surrey area The Opportunity: My client working within the telecommunications sector are currently looking for a Data Cabling Engineer on a contract basis. In this role you will work within the core delivery team and be required to work on internal and external copper and fibre cabling installations, doing install, terminate and test cabling to the highest standards; as well as deploying containment systems such as conduit, trunking, tray and basket. You will work in varied environments, including offices, manufacturing plants, construction sites and data centres and this will occasionally require travel and stay overnight as required by projects. Applications: Please contact John here at ISR to talk more about this brand-new opportunity working for a genuine leader in their market based in Surrey or for a general discussion about the Telecoms sector?

The Opportunity: Our client is looking for a seasoned Lead Full Stack Software Engineer to provide end-to-end technical leadership across high-value mission-critical digital services within the public sector. This is a senior level position where you will be involved in hands-on development as well as team management to steer multi-disciplinary development teams for large-scale digital transformation programmes. Skills and Experience: Extensive experience leading Full Stack Engineering teams with advanced capabilities in .NET, Java, or Python, along with exposure to modern JavaScript frameworks. Proven track record mentoring engineers and elevating delivery quality through structured coaching. Strong client-facing acumen with the ability to advise on strategic technology direction. Delivery leadership within Agile environments (Scrum, Kanban, TDD, etc.) Hands-on experience architecting scalable secure cloud solutions on AWS and/or Azure A consulting or software house background is also highly desirable Role and Responsibilities: The Lead Full Stack Software Engineer to provide end-to-end technical leadership across high-value, mission-critical digital services within the public sector. This is a senior strategically influential role where you will take full accountability for complex solution architectures, steer multi-disciplinary delivery teams, and set the engineering agenda for large-scale digital transformation programmes Operating in a technology-agnostic environment you will leverage a broad modern tech stack across .NET, Java, Python, Node.js, AWS, Azure and contemporary JavaScript frameworks Provide coaching and leadership, supporting the long-term development of engineers across the business Applications: Please contact Edward here at ISR to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology?

Service Delivery Manager Leeds (x2-3 days remote-working per week) c£50,000 to £55,000 per year Plus excellent company benefits and incentives The Opportunity: Our industry-respected client is currently looking to attract a Service Delivery/IT Operations Manager for their Leeds based IT team. You will have an excellent understanding of ITIL practices and service management frameworks, having operated across Incident, Problem, Change and Release management. The successful candidates will be playing a leading role within the organisation, ensuring consistent delivery across infrastructure, applications and end-user support focused on outstanding customer service at all times. Skills and Experience: Strong experience working in a Service Delivery or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability to manage senior level stakeholders and end-clients Role and Responsibilities: Oversee day-to-day IT service operations, ensuring consistent delivery across infrastructure, applications and end-user support Ensure timely resolution of incidents and problems Lead root cause analysis and implement preventative measures Collaborate with Programme Delivery and Change teams to ensure smooth transitions and minimal disruption to services Identify opportunities to enhance service delivery, reduce costs and improve user experience Applications: Please contact James here at ISR to learn more about our client leading the way in developing the next generation of transport mobility through innovation and transformational technology

IT Support Technician Watford, Hertfordshire c£27,000 per year Plus company benefits (including 25 days Annual Leave + Bank Holidays, Pension, Healthcare, etc.) Skills and Experience: Experience with Microsoft Office and Active Directory is essential. Installation, maintenance and troubleshooting of the school's computer systems, including hardware and software. Install and test network infrastructure equipment such as Switches, Routers, Servers and associated cabling. Diagnose and resolve hardware, software and network faults through testing, repair or liaison with external support. Maintain, service and clean IT and AV equipment, including computers, projectors and printers. Install new systems and cabling as required. Provide support to staff and students in the use of IT services and equipment in line with school procedures. First point of contact for helpdesk enquiries. Setting up and supporting IT for events such as regular assemblies and school activities and visitor requirements where relevant. The Opportunity: My client who are based in the Education sector are currently looking for an IT Technician to join their team on a permanent basis. As an IT Technician, you will provide vital day-to-day technical support across the business, assisting in the management of both hardware and software systems; and contribute to the smooth running of software and administrative functions across their IT network. You will be central to supporting a modern learning environment, helping to resolve issues promptly and ensuring that technology enhances teaching and learning from Key Stage 3 through to Sixth Form. If you have a passion for IT, with excellent problem-solving skills and a commitment to supporting and helping in the education sector, this could be the role for you, so please apply today or call me for further information. Applications: Please contact John Noonan here at ISR to learn more about our client and how they are transforming the education sector with how they provide and deliver IT services?

Head of Data Governance (Finance) UK-based (must be willing to re-locate to Lisbon, Portugal after 3-6 months) c£90,000 to £95,000 per year Plus excellent company benefits (Company Share Options, Bonuses, Private Healthcare, Relocation Support, etc.) Skills and Experience: 5+ years of experience working in a corporate managerial position within financial services and data governance At least 10 years of work experience in Business/Data Management and/or Finance Systems gained in an international work environment Strong educational background (University degree in Finance, Management, IT or equivalent, MBA studies is a strong asset) Business partnering skills, ability to deal with senior people and advise them on a daily basis Project management skills, with problem solving competencies Comfortable with data management and analytics Lead the corporate finance data governance function, providing direction and coordination on the domains of governance policies, processes and standards to ensure data quality, integrity and security Engage with senior internal stakeholders, gathering business requirements, aligning and coordinating the design of the data models to gather the required data/info; Lead a team of specialists in finance data governance, data integrity & finance systems, including resource planning and individual target setting Collaborate with the domains, business units IT leadership to establish data policies, processes, and standards including enforcement of data quality and security collaborate with central IT for data related technology directions Ensure the completeness of Finance Data Taxonomy (Ownerships, Local vs. Global data, Data Hierarchy) The Opportunity: My client are a multi-national business currently looking to hire a Head of Finance Data Governance. You will formalising the data governance and facilitating data governance implementation through the domains. As a Head of Finance Data Governance you will coordinate data integration and collection with System Governance, Master Data Integrity and EAD. In this role you oversee the development of enforcement mechanisms for ensuring policies, processes, and standards are followed - eg defining and maintaining data management framework for consistent data & reporting usage. Applications: To learn more about our client and this great opportunity on offer working as a Head of Data Governance across their global financial systems working on a 100% remote-basis and then out of our client's offices located in Portugal (Lisbon area); please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest CV and I'll call you back to discuss the role in more detail.

Telecoms Survey Manager Exeter, Devon (Field-Based) Market Rates (c£50.000 to £60,000 per year) Plus excellent company benefits package (25 days holiday plus bank holiday, pension. Healthcare, etc.) Skills and Experience: Manage and coordinate surveying procedures and processes for assigned locations including surveying employees and subcontractors to ensure project area are surveyed correctly and meet or exceed requirements Prepare survey schedule and assign resources to ensure alignment to requirements Establish quality control check on drawings to ensure accuracy of information and maintain survey notes in accordance with our client's standards and policies Schedule and order survey materials and equipment to ensure project timelines are met. Perform technical GIS mapping and GPS data collection in support of the enterprise GIS initiative and FTTX network using GIS software, GPS equipment and other related tools. Ensure data quality assurance and maintenance of standard operating procedures and policies related to data collection Conduct duct and chamber inspection to determine feasibility for use. Validate network designs to assess constructability Training users on a variety of surveying techniques and applications The Opportunity: My client working within the telecoms sector are currently looking for a Telecoms Survey Manager to join their business to work alongside their Network Design team, reporting to the Head of Department, to support the overall Fibre Network Design process. Please note that the nature of these roles will involve field work, which will include working outdoors, standing for long periods and often, walking long distances. The ideal candidate would ideally have a Bachelor's Degree in Surveying, Mapping, Civil Engineering or the equivalent combination of experience or a certification. Ideally you would have 4 years' experience in surveying and data collection for this role, but we will consider all levels of experience for the right candidate. Applications: To learn more about our client and this great opportunity on offer working as a Telecoms Survey Manager based in Exeter, Devon; please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest CV and I'll call you back to discuss the role in more detail.

SQL Server Engineer 100% Remote Working (UK Based) c£65,000 per year Plus an excellent company benefits package (bonuses/incentives, healthcare, pension, etc.) The Opportunity: My client are a managed service provider currently looking for an MS SQL Server Engineer to be focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance. You will be previewing new technology before others in the industry and learn how to make the best from it aswell as visiting customers to train them and share industry and development expertise. Skills and Experience: SQL Server (On Premise) with skills across SSRS/SSIS/SSAS Datamodelling and database design, with indexing strategy experience Performance optimization and tuning capabilities Partitioning data implementations Metadata management and repository usage Database schema creation and management Backup and recovery, ensuring data integrity at all times Ensuring high availability and disaster recovery plans are kept covered at all times SQL code reviews with ability to dissect query plan, T-SQL code Data security, Data Encryption, Auditing, Replication of Data, etc. SQL Edition and version differences with discontinued and deprecated features Applications: To learn more about our client and this great opportunity on offer working as an MS SQL Server Engineer based 100% remotely; please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest CV and I'll call you back to discuss the role in more detail.

VMware NSX Senior Consultant 100% Remote Working 3-6 month contract (Inside IR35 via Umbrella) MOD SC Clearance Market Rates Skills and Experience: Providing security and network experience for SDN and physical networking and Firewall services. Ensuring network reliability and availability through well-planned and implemented solutions Delivering network and security infrastructures, Distributed Firewall and LBAAS Developing best practice for maintaining, and supporting networks in NSX-V/NSX-T Implementing and advising on networking and VXLAN technologies Advising on the configuration and monitoring network security layers Knowledge of integration with other software-defined networking technologies; Cisco ACI Improving network manageability and scalability Improving customized workflows using NSX, vRA, and vRO to automate and simplify tasks Experience of team working on complex vSphere deliverables Knowledge of VMware Validated Designs VMware certification desirable The Opportunity: My client are a managed service provider who are currently looking for a VMWare NSX Senior Consultant on an initial 3-6 month contract. You will be defining operations within a VCF-VxRail environment. You will be expected to lead and guide customers in best practice procedures. You be leading and participating in customer workshops which will be essential, so good communication skills both verbal and written are essential part of the role. Applications: To learn more about our client and this great opportunity on offer working as a VMWare NSX Senior Consultant working on a 100% fully remote basis; please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest CV and I'll call you back to discuss the role in more detail.

Desktop Support Engineer - Trade Floor (x2) London Contract (3 months initially) c£260 per day (via Umbrella) Skills and Experience: 3-5 years' commercial IT experience, with Financial Services exposure Experienced in working or supporting a trade floor or banking client VDI administration & troubleshooting Active Directory administration including GPO Good understanding of control principles (Release and Change Management) Familiar with ITIL practises Understanding of build and client distribution architectures (SCCM) Microsoft Office Suite 2016/2019/365. PowerShell Scripting The Opportunity: My client are a leading UK IT Managed Service Provider and we are looking for two Trade Floor Desktop Support Engineers to join and work within a global financial services organisation. This is an exciting opportunity to join a rapidly growing business with institutional backing and a proven track record in delivering a suite of financial services to a market-leading standard. You will be primarily responsible for the maintenance and engineering of the firm's global desktop and VDI environment. They also provide telephone and user-facing support to the trade floor, VIPs and other offices. Candidates must have the essential knowledge of supporting trade floors, this is an absolute essential requirement. Applications: To learn more about our client and this great opportunity on offer working as a Trade Floor Desktop Support Engineer; please call and speak with John Noonan here at ISR Recruitment or please email me a copy of your very latest CV and I'll call you back to discuss the role in more detail.