We are recruiting for an IT Operations Lead for a fantastic company based in Chandlers Ford. The company has 300 users across several sites, it is a successful and growing business, innovative and invests in IT. This role reports to the Head of IT and is responsible for a small IT Support Engineer team. The role plays a pivotal role in maintaining the stability, security and performance of the company's IT systems. It is a role you can make your own and input your continuous improvement ideas. The team and company are a fantastic work environment, one of the best. The Role This role leads a small but high performing team, focused on the following: Taking ownership of operational performance and team coordination Providing assurance to the Head of IT on service compliance, health and technical risks Champion best practice across service delivery, patch management and system resilience Contribute directly to the ongoing ISO 27001 certification and Cyber Essentials Plus compliance Act as deputy to the Head of IT, maintaining continuity of leadership Some specific tasks include: Operational leadership - ie lead daily IT Operations, ensuring system stability and uptime. Managing a small team of 2, mentoring them and providing direction, coaching and escalation support. System & Infrastructure - ie monitor infrastructure, including Azure, Intune, Microsoft 365 and networking. Ensure regular patching, updates and endpoint compliance. Support the deployment and testing of configuration and policy changes. Service Delivery - ie own the service delivery KPIs, and drive process improvement through ITIL aligned practices. Produce weekly operational reports. Governance, Security and Compliance - ie Support Cyber Essentials Plus and ISO 27001, ensure adherence to patching, backup and endpoint compliance metrics. The Ideal Candidate We're looking for the following in the successful candidate: Solid, progressive experience in IT operations or Service delivery in a 200-500 user Organisation. Hands on experience with Microsoft 365, Azure AD/ Entra ID and Intune endpoint management (or very close experience to this) Understanding of networking fundamentals, patch management and system monitoring. Practical knowledge of ITIL principles Confident in coaching/mentoring/motivating others. In terms of personal attributes, it's important you are methodical, calm and able to make decisions, work independently and take ownership. The team and company are super nice, so you need to be a decent, ethical person who works well in a team. Additional Information Salary is dependent upon experience. This is working for a fantastic company who really value their staff. Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 3 working days of application please assume that you have been unsuccessful on this occasion.
05/12/2025
Full time
We are recruiting for an IT Operations Lead for a fantastic company based in Chandlers Ford. The company has 300 users across several sites, it is a successful and growing business, innovative and invests in IT. This role reports to the Head of IT and is responsible for a small IT Support Engineer team. The role plays a pivotal role in maintaining the stability, security and performance of the company's IT systems. It is a role you can make your own and input your continuous improvement ideas. The team and company are a fantastic work environment, one of the best. The Role This role leads a small but high performing team, focused on the following: Taking ownership of operational performance and team coordination Providing assurance to the Head of IT on service compliance, health and technical risks Champion best practice across service delivery, patch management and system resilience Contribute directly to the ongoing ISO 27001 certification and Cyber Essentials Plus compliance Act as deputy to the Head of IT, maintaining continuity of leadership Some specific tasks include: Operational leadership - ie lead daily IT Operations, ensuring system stability and uptime. Managing a small team of 2, mentoring them and providing direction, coaching and escalation support. System & Infrastructure - ie monitor infrastructure, including Azure, Intune, Microsoft 365 and networking. Ensure regular patching, updates and endpoint compliance. Support the deployment and testing of configuration and policy changes. Service Delivery - ie own the service delivery KPIs, and drive process improvement through ITIL aligned practices. Produce weekly operational reports. Governance, Security and Compliance - ie Support Cyber Essentials Plus and ISO 27001, ensure adherence to patching, backup and endpoint compliance metrics. The Ideal Candidate We're looking for the following in the successful candidate: Solid, progressive experience in IT operations or Service delivery in a 200-500 user Organisation. Hands on experience with Microsoft 365, Azure AD/ Entra ID and Intune endpoint management (or very close experience to this) Understanding of networking fundamentals, patch management and system monitoring. Practical knowledge of ITIL principles Confident in coaching/mentoring/motivating others. In terms of personal attributes, it's important you are methodical, calm and able to make decisions, work independently and take ownership. The team and company are super nice, so you need to be a decent, ethical person who works well in a team. Additional Information Salary is dependent upon experience. This is working for a fantastic company who really value their staff. Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 3 working days of application please assume that you have been unsuccessful on this occasion.
We are recruiting for an ERP Systems and Software Specialist for a fantastic company based in Eastleigh. The company has several hundred users across multiple sites, it is a successful and growing business, innovative and invests in IT. This role reports to the Head of IT and is the guardian of the ERP system. The role plays a pivotal role in maintaining the ERP system, acting as conduit with the software provider, and in training of staff. It is a role you can make your own and input your continuous improvement ideas. The team and company are a fantastic work environment, one of the best. The Role This role focuses on the following: Taking ownership of the ERP system's day to day operation and performance Looking after the users, from new starter training to dealing with user issues Interfacing with software provider Some specific tasks include: Manage system upgrades and updates, testing them, implementing and communicating as necessary to users Work with the business to understand how users would like to improve the system, organise those improvements and launch them Conduct audits and create processes to ensure ISO 27001 compliance Log and track user issues with the ERP system and help to resolve Train new starters on how to use the system Provide strategic input on how the systems can evolve to help the business achieve its objectives The Ideal Candidate We're looking for the following in the successful candidate: Solid, progressive experience managing ERP systems Experience of training users on how to use the system Capability to communicate technical things to non technical users Experience of process management and process improvement In terms of personal attributes, it's important you are methodical, calm and able to make decisions, work independently and take ownership. The team and company are super nice, so you need to be a decent, ethical person who works well in a team. Additional Information Salary is dependent upon experience. This is working for a fantastic company who really value their staff. Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 3 working days of application please assume that you have been unsuccessful on this occasion.
04/12/2025
Full time
We are recruiting for an ERP Systems and Software Specialist for a fantastic company based in Eastleigh. The company has several hundred users across multiple sites, it is a successful and growing business, innovative and invests in IT. This role reports to the Head of IT and is the guardian of the ERP system. The role plays a pivotal role in maintaining the ERP system, acting as conduit with the software provider, and in training of staff. It is a role you can make your own and input your continuous improvement ideas. The team and company are a fantastic work environment, one of the best. The Role This role focuses on the following: Taking ownership of the ERP system's day to day operation and performance Looking after the users, from new starter training to dealing with user issues Interfacing with software provider Some specific tasks include: Manage system upgrades and updates, testing them, implementing and communicating as necessary to users Work with the business to understand how users would like to improve the system, organise those improvements and launch them Conduct audits and create processes to ensure ISO 27001 compliance Log and track user issues with the ERP system and help to resolve Train new starters on how to use the system Provide strategic input on how the systems can evolve to help the business achieve its objectives The Ideal Candidate We're looking for the following in the successful candidate: Solid, progressive experience managing ERP systems Experience of training users on how to use the system Capability to communicate technical things to non technical users Experience of process management and process improvement In terms of personal attributes, it's important you are methodical, calm and able to make decisions, work independently and take ownership. The team and company are super nice, so you need to be a decent, ethical person who works well in a team. Additional Information Salary is dependent upon experience. This is working for a fantastic company who really value their staff. Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 3 working days of application please assume that you have been unsuccessful on this occasion.
We are recruiting for a Klipboard / Kerridge K8 systems and software Specialist in Southampton. The company has several hundred users across mulitple sites, it is a successful and growing business. This role will own all in house activity relating to the Klipboard / Kerridge K8 ERP system. This includes system management, user training and process documentation and improvement. It is the classic in house ERP role, with some particular emphasis on: Being the conduit between Klipboard / Kerridge developers and the business Negotiating system improvements and fixes with Klipboard / Kerridge, and managing the rollout into the business Testing system changes before release Gather user feedback on what's wrong in the system to help with system improvements Guide users - this includes new starter training, training on system changes and acting as helpdesk when users are stuck Create reports and dashboard layouts in the UX function for managers as required The successful candidate will demonstrate the following: Klipboard / Kerridge Commercial Systems experience Passion for working with users, communicating technical things in a non technical way Well organised, able to prioritise short and medium term priorities Ability to work with some autonomy Additional Information Salary is dependent upon experience. This is working for a fantastic company who really value their staff. Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 3 working days of application please assume that you have been unsuccessful on this occasion.
04/12/2025
Full time
We are recruiting for a Klipboard / Kerridge K8 systems and software Specialist in Southampton. The company has several hundred users across mulitple sites, it is a successful and growing business. This role will own all in house activity relating to the Klipboard / Kerridge K8 ERP system. This includes system management, user training and process documentation and improvement. It is the classic in house ERP role, with some particular emphasis on: Being the conduit between Klipboard / Kerridge developers and the business Negotiating system improvements and fixes with Klipboard / Kerridge, and managing the rollout into the business Testing system changes before release Gather user feedback on what's wrong in the system to help with system improvements Guide users - this includes new starter training, training on system changes and acting as helpdesk when users are stuck Create reports and dashboard layouts in the UX function for managers as required The successful candidate will demonstrate the following: Klipboard / Kerridge Commercial Systems experience Passion for working with users, communicating technical things in a non technical way Well organised, able to prioritise short and medium term priorities Ability to work with some autonomy Additional Information Salary is dependent upon experience. This is working for a fantastic company who really value their staff. Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 3 working days of application please assume that you have been unsuccessful on this occasion.
This is an ERP Systems & Software Specialist role, taking ownership of the management, training and development of the ERP system (Klipboard previously Kerridge). Key tasks: Training of staff Testing of updates before release Creating and maintaining documentation relating to the ERP The office is based near Eastleigh and they have a fantastic working environment. The Role Day to day performance management of the ERP system Take the lead on system testing, upgrades and new releases Train new starters, and all users when updates happen Act as point of contact for users to help deal with problems, bugs etc The Ideal Candidate This position will suit a forward thinking, proactive and technically minded ERP Specialist who enjoys taking ownership for the system and troubleshooting issues. (Kerridge / Klipboard experience is preferable). You will be an excellent communicator with analytical skills and the ability to really learn the system in detail. The right candidate will have a positive, friendly attitude and strong technical skills as well as the ability to communicate at all levels. Additional Information This company offer free parking and a very sociable working environment. As we are anticipating a large volume of applications we regret that we will be unable to respond to individual applications. Please assume that if we have not contacted you within 3 days that your application has not been successful on this occasion.
12/11/2025
Full time
This is an ERP Systems & Software Specialist role, taking ownership of the management, training and development of the ERP system (Klipboard previously Kerridge). Key tasks: Training of staff Testing of updates before release Creating and maintaining documentation relating to the ERP The office is based near Eastleigh and they have a fantastic working environment. The Role Day to day performance management of the ERP system Take the lead on system testing, upgrades and new releases Train new starters, and all users when updates happen Act as point of contact for users to help deal with problems, bugs etc The Ideal Candidate This position will suit a forward thinking, proactive and technically minded ERP Specialist who enjoys taking ownership for the system and troubleshooting issues. (Kerridge / Klipboard experience is preferable). You will be an excellent communicator with analytical skills and the ability to really learn the system in detail. The right candidate will have a positive, friendly attitude and strong technical skills as well as the ability to communicate at all levels. Additional Information This company offer free parking and a very sociable working environment. As we are anticipating a large volume of applications we regret that we will be unable to respond to individual applications. Please assume that if we have not contacted you within 3 days that your application has not been successful on this occasion.
