BT Group

# Telecoms Engineer In the Highlands & Islands of ScotlandJob Req ID: 50261Posting Date: 14 Jan 2026Function: EngineeringUnit: OpenreachLocation: Aviemore, United KingdomSalary: Competitive with great benefits Role: Telecoms Engineer in the Highlands & Islands of Scotland Location: Isley and Aviemore/Pitlochry Why this Role Matters As a Telecoms Engineer in the Highlands and Islands, you'll play a crucial role in connecting some of Scotland's most remote and hard-to-reach communities to full fibre broadband. Your work directly supports local economies, helps people access jobs and services without needing to relocate, and ensures that no community is left behind in the UK's digital future.This is more than just an engineering role, it's about making a real difference. Whether you're crossing rugged terrain, navigating island coastlines, or climbing hillsides, you'll be delivering the infrastructure and connections that keeps people and businesses connected, wherever they are. What You'll Be Doing You'll be part of a dynamic and skilled field team, working hands-on to build, maintain, Install and repair fibre connections across the Highlands and Islands. Every day brings new challenges and opportunities, from engineering solutions in the most remote corners of Scotland to supporting local customers face to face.You'll work independently and as part of a wider team, using your technical expertise and creativity to overcome both the engineering and environmental demands of the landscape. Your work will help power rural innovation and give people the freedom to live and work where they choose, without compromise. What We're Looking For A strong customer-first attitude, with a passion for solving problems and delivering high standards Clear, confident communication, with the ability to collaborate across teams and share your knowledge A respected and trusted role model who leads by example Adaptability and resilience to work in changing, remote, or outdoor environments A safety-first mindset, always looking out for yourself and others Motivation for personal development and a willingness to grow and support others Experience working in rural, isolated, or challenging environments is a strong plus Benefits 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes. About Openreach Openreach Limited runs the UK's digital network. We're the people who connect homes, schools, hospitals, libraries, businesses - large and small, broadcasters and governments to the world. It's our mission to build the best possible network with the highest quality of service, and make sure that everyone in the UK can be connected. We're a wholly owned subsidiary of BT Group and our customers are the 688 communications providers who sell phone, broadband and Ethernet services to homes and businesses.Our 37,000 people are hugely experienced, resourceful and innovative. They tackle complicated engineering problems - from coordinating works with councils, highways agencies, energy suppliers and landowners, to installing and maintaining the complex kit that provides fibre broadband services. They go the extra mile and take on any challenge to build a better, faster and more affordable network that helps our customers stay connected. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

A leading telecommunications company in the UK seeks a Radio Interface Designer responsible for implementing technical solutions within the RAN. The role involves working with Design Managers, coordinating with vendors, and ensuring high standards in network design. Ideal candidates should have notable experience in mobile telecommunications, particularly in GERAN, LTE, and 5G, and will work to maintain the company's number one network performance. Opportunities include competitive benefits and a supportive work environment.

Overview With customers in 180 countries, we're a leading global business communications provider. We have 17,000 people serving multinational companies, providing the services they need to create the digital transformation of their businesses. Thanks to our portfolio strategy, the Cloud of Clouds, we provide high-performance, integrated and secure network and IT infrastructure services to global customers. It means our customers can connect easily and securely to the applications and data they need, wherever they are in the world. Our Digital Global strategy we are moving to will help create a better future for Global and our people. With a business focused on a global customer base and a portfolio of scalable repeatable solutions, supported by outstanding customer service and market-leading security. To deliver it we need to focus where we can be brilliant, be more straightforward to do business with and meet customer needs with greater agility. This will help us to become a more profitable, predictable and customer-focused business. What you'll be doing You will typically work on designs and deliveries for our customers. You could be asked to get involved in new projects or work with a bid team to provide responses to BT's customers. As a practitioner we need you to generate ownership of the complexed areas of a large solution or the whole solution itself. Responsibilities Designer - You day to day role is to design and deliver solutions for BT's customers. Your design work will specialise in one of three distinct disciplines either network solutions, voice solutions or contact centre solutions. Our customers are generally external customers so you will be recognised with that enhanced level of visibility and responsibility. Responsibilities - You'll be working as part of a dedicated team that spans the globe. As a design practitioner you'll be responsible for delivering medium to large designs. Working with other designers you may even be the design lead who will be expected to review all components and then deliver the overall design. As a practitioner, you will have an expert knowledge of the overall design. You will contribute to technical discussions within the team, leading others towards a better understanding and encouraging a dialogue to improve the design principles used in the team. You will be required to impart your design principles towards a more senior level, shaping our future direction. This could be towards a customer facing role. Customer partner - We do great things for our customers, and we need all our people to put the customer first. As a design practitioner you will promote what we do and understand the customers' needs to relevant solutions. Skills and Experience It is essential that the applicant has a thorough experience in either:- Networking - SD-WAN, LAN, Edge, Wireless, Meraki, F5 Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications The practitioner will be expected to have a deep technical knowledge in one or more of the areas listed above to contribute towards a customer solution. Primarily works on a whole design, but may lead on a particular complexed area of a large delivery. The practitioner will have an appreciation of the whole design element. The practitioner will lead our best practices and will encourage others to help define the processes that we'll adopt in the future. 10% on target bonus 25 days annual leave (not including bank holidays), increasing with service Huge range of flexible benefits including cycle to work, healthcare, season ticket loan World-class training and development opportunities Option to join BT Shares Saving schemes. Discounted broadband, mobile and TV packages Access to 100's of retail discounts including the BT shop

A global business communications provider is seeking a design practitioner to work on solutions for their customers. You will design and deliver medium to large-scale solutions, focusing primarily on networking or voice contact solutions. Candidates should have deep technical knowledge in these areas and a commitment to customer service. The role comes with a range of benefits, including a 10% bonus and extensive training opportunities.

A leading telecommunications company is hiring a Telecoms Engineer in the Highlands and Islands of Scotland. This role involves connecting remote communities to full fibre broadband, supporting local economies, and ensuring digital inclusivity. The ideal candidate will possess a strong customer-first attitude, adaptability to outdoor environments, and a commitment to safety. Benefits include a 10% bonus, generous leave policies, and world-class training opportunities. This position is vital for enabling residents to stay connected wherever they are.

A leading telecommunications company is hiring a Telecoms Engineer in the Highlands and Islands of Scotland. This role involves connecting remote communities to full fibre broadband, supporting local economies, and ensuring digital inclusivity. The ideal candidate will possess a strong customer-first attitude, adaptability to outdoor environments, and a commitment to safety. Benefits include a 10% bonus, generous leave policies, and world-class training opportunities. This position is vital for enabling residents to stay connected wherever they are.

A leading telecommunications company in the UK is looking for a Service Designer to shape service models for complex connectivity solutions. Key responsibilities include designing service models, leading bid teams, and building senior-level customer relationships. Ideal candidates should have experience in service strategy, commercial acumen, and strong communication skills. This role offers a hybrid working model with competitive benefits, including a 10% annual bonus and professional development opportunities.

# Radio Interface DesignerJob Req ID: 53468Posting Date: 27 Jan 2026Function: EngineeringUnit: NetworksLocation: Assembly, Bristol, United KingdomSalary: Competitive with great benefits Recruiter: Luke Byrne Internal Closing Date: Monday 9th Feb 2026 Locations: Bristol, London, Birmingham or Manchester Why this job matters The RAN network has grown increasingly complex over recent years. We now have 4 technology layers, 8 possible carriers, with more due this year. This is all split over three main macro vendors each of which can be installed in hundreds on combinations. The role holder will be responsible for delivering the E2E technical solutions deployed within the RAN, this includes complete Radio Network Design (All technologies) and ensuring that the produced design meets the quality within the agreed time frame to keep EE number 1. The role will cover hardware, software and radio feature design and introduction across Macro, Micro and Small cells. Ensure the work is delivered with the high standard in the challenging timeframe. Specific Job Requirements Work with Design Manager and Technology leads to deliver and deploy the designs as per the agreed network strategy within the software cycles. Co-ordinate with vendors and test partners to meet the business needs. What you'll be doing • Creates and implements technical solutions (Hardware NPI and Features) for a domain or cross domains / portfolios of work within a specific technology area autonomously, understanding how solutions impact systems internally and/or externally and assessing impact of change. • Create Documentation at a high standard. Documentation requirements are HLD, LLD and planners pack. • Provides technical quality assurance over work of other engineers through matrix team structure. • Provides sound technical expertise to consult on significant component(s) of a technical solution within a specific domain or cross domain. • Identifies opportunities to improve standards of practice within a project, continuously enhancing ways of working. • Delivers resolutions to problems that tend to be complex, cross-domain or of high impact to customers. • Work both within the team and across the department to ensure deliveries are on time, and to a high level of quality • Work in conjunction with internal Design/Deployment/Operations and our external customers and suppliers to ensure appropriate End to End solutions are delivered to ensure RAN Design & Customer experience KPI Targets are maintained/exceeded • Support the field trials of new products, software releases and features prior to wider deployments. • Liaise with wider teams to develop design scopes & requirements • Develop, review & comment on low level designs from vendors. • Analyse and inform technical projects, ensuring planned deliveries are achievable, they call on the most appropriate technical options available and are effectively managing risks and issues. • Deliver process optimisation that brings benefits to both our customers and to BT. • Ensuring the EE network remains the number one performing network in the UK • Driving the vendor to meet BT's targets. Skills and experience • Technology design - You partner with the business to understand and analyse user requirements and inform the architecture design for software, systems and networks. • Systems thinking - You provide technical expertise to evaluate the impacts and links between structure, people, process and technology. You think through the whole systems context, new perspectives and insight before taking on projects. • Technology excellence - You build and apply insight about emerging technology to develop and deliver new digital solutions. You break complex information down into understandable language. • Be agile - You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner.• Technical expertise in mobile telecommunications industry. • Experience of working in GERAN, LTE & 5G design. • Knowledge and hands on 4G & 5G (NSA & SA) design experience. • Understanding of lab testing and field trials processes • Maintain high level of domain expertise, keeping abreast of the developments within the telecoms market, to ensure continued delivery to time, cost and quality in the face of both internal and external change • Good understanding of Ericsson RAN equipment beneficial.• Made decisions in ambiguous situations using incomplete information or differing opinions (eg divided team loyalties or unclear deliverables). • To suit the needs of a customer, colleague or client; moved outside of expected process or practice • Actively participated in strategy setting sessions• Experience in Mobile Radio Access Network Design, planning or delivery • Evidence of optimising existing long-standing processes and ways of working • Able to analyse in depth, drive test logs, Wireshark traces and protocol analysers traces for 2G,4G & 5G networks • Familiarity with test software & devices (Accuver). Benefits • 10% on target bonus • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 25 days annual leave (not including bank holidays), increasing with service • 24/7 private virtual GP appointments for UK colleagues • 2 weeks carer's leave • World-class training and development opportunities • Option to join BT Shares Saving schemesBT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less

A leading telecommunications company in Manchester is seeking a Cloud Engineering Specialist to design and manage VMware-based private cloud infrastructure. You will ensure BT's platforms are secure and scalable, working closely with network teams. This role requires solid operational expertise and involves participating in an on-call rota. The company offers competitive pay, great benefits, and the opportunity to work in a hybrid model.

# Telecoms Engineer In the Highlands & Islands of ScotlandJob Req ID: 50261Posting Date: 14 Jan 2026Function: EngineeringUnit: OpenreachLocation: Aviemore, United KingdomSalary: Competitive with great benefits Role: Telecoms Engineer in the Highlands & Islands of Scotland Location: Isley and Aviemore/Pitlochry Why this Role Matters As a Telecoms Engineer in the Highlands and Islands, you'll play a crucial role in connecting some of Scotland's most remote and hard-to-reach communities to full fibre broadband. Your work directly supports local economies, helps people access jobs and services without needing to relocate, and ensures that no community is left behind in the UK's digital future.This is more than just an engineering role, it's about making a real difference. Whether you're crossing rugged terrain, navigating island coastlines, or climbing hillsides, you'll be delivering the infrastructure and connections that keeps people and businesses connected, wherever they are. What You'll Be Doing You'll be part of a dynamic and skilled field team, working hands-on to build, maintain, Install and repair fibre connections across the Highlands and Islands. Every day brings new challenges and opportunities, from engineering solutions in the most remote corners of Scotland to supporting local customers face to face.You'll work independently and as part of a wider team, using your technical expertise and creativity to overcome both the engineering and environmental demands of the landscape. Your work will help power rural innovation and give people the freedom to live and work where they choose, without compromise. What We're Looking For A strong customer-first attitude, with a passion for solving problems and delivering high standards Clear, confident communication, with the ability to collaborate across teams and share your knowledge A respected and trusted role model who leads by example Adaptability and resilience to work in changing, remote, or outdoor environments A safety-first mindset, always looking out for yourself and others Motivation for personal development and a willingness to grow and support others Experience working in rural, isolated, or challenging environments is a strong plus Benefits 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 22 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes. About Openreach Openreach Limited runs the UK's digital network. We're the people who connect homes, schools, hospitals, libraries, businesses - large and small, broadcasters and governments to the world. It's our mission to build the best possible network with the highest quality of service, and make sure that everyone in the UK can be connected. We're a wholly owned subsidiary of BT Group and our customers are the 688 communications providers who sell phone, broadband and Ethernet services to homes and businesses.Our 37,000 people are hugely experienced, resourceful and innovative. They tackle complicated engineering problems - from coordinating works with councils, highways agencies, energy suppliers and landowners, to installing and maintaining the complex kit that provides fibre broadband services. They go the extra mile and take on any challenge to build a better, faster and more affordable network that helps our customers stay connected. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Function: Software EngineeringLocation: Snowhill, Birmingham, United Kingdom Why this job matters Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.This role ensures that automation becomes a strategic pillar of BT's end to end transformation. By defining tooling strategy, governing standards and ways of working, and enabling consistent automation practices across all lines of business, this role strengthens BT's ability to scale automation safely, efficiently, and sustainably.You will act as the central design, governance, and tooling authority for federated automation teams - shaping how they work, the tools they use, the quality they deliver, and the visibility we maintain across processes, licensing, and platform health. Your work directly impacts cost optimization, platform stability, compliance, reusability, and speed to market. What you'll be doing Tooling & Platform Strategy Define the long-term tooling strategy for automation and related design/engineering workflowsStandards, Documentation & Ways of Working Own and evolve standards, guidelines, and approval flows that govern automation deliveryGovernance & Compliance Lead governance for process registration across all LoBs, ensuring every automation is correctly catalogued, approved, and monitoredReusability, Integration & Ecosystem Development Improve identification of reusable components, frameworks, and acceleratorsInsights, Analytics & Reporting Build and manage dashboards that provide visibility into licensing, Process inventory, Utilization, Failure trends, Automation health, Delivery performance and moreStakeholder, Vendor & Cross LOB Collaboration Maintain strong relationships with architecture, delivery leads, product owners, and automation managers across all federated teams Experience you'll have Core Skills Strong ability to translate business needs into strategy, standards, and governance structures Deep understanding of automation lifecycle methodologies (design, development, testing, deployment, monitoring) Strong analytical mindset; experience designing dashboards and insights to drive decisions Excellent written documentation, ability to create standards, playbooks, and guidelines. Strong vendor management and stakeholder management skills Technical Skills Understanding of automation tools (Blue Prism or similar), integration patterns, and enterprise workflows Experience working with analytics toolchains for dashboarding and reporting Awareness of modern technology trends-AI, low code, automation discovery tools Desirable Knowledge of low code platforms, AI driven automation discovery, or process mining tools. Understanding of enterprise architecture frameworks. Rudimentary understanding of integrations Benefits An annual on-target bonus of 10% (personal and company multipliers) BT Pension scheme: minimum 5% employee contribution, BT contribution 10% Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans, and 50% discount for friends and family on EE SIM only plans Discounted EE TV, including TNT Sport and the NOW Entertainment membership There's also great support for working parents, including pay whilst on maternity, adoptive, and paternity leave 25 days annual leave (not including bank holidays), increasing with service Volunteering days, so you can give back to your local community Brand new electric vehicle salary sacrifice arrangement, known as 'My EV' The skills you'll need Agile DevelopmentDatabase Design/DevelopmentDebuggingAPIs/Web Service IntegrationProgramming/ScriptingMicroservices/Service Oriented ArchitectureIT SecurityCloud ComputingArtificial Intelligence/Machine LearningContinuous Integration/Continuous Deployment Automation & OrchestrationSoftware TestingApplication DevelopmentAlgorithm DesignSoftware Development LifecycleProject/Programme ManagementDecision MakingGrowth MindsetInclusive Leadership

A leading telecommunications company in London seeks an Infrastructure Engineer to design and automate infrastructure for network APIs, focusing on security and performance. Ideal candidates will have strong Linux and Kubernetes skills and a solid understanding of mTLS and certificate management. You'll work collaboratively within a team to improve connectivity, ensuring an automated, secure infrastructure for vital network services. The role offers hybrid working arrangements, competitive salary, and excellent employee benefits.

# Infrastructure EngineerJob Req ID: 55439Posting Date: 29 Jan 2026Function: EngineeringUnit: NetworksLocation: 1 Braham Street, London, United KingdomSalary: Competitive + great benefits Working locations: Bristol, London Working Style: 3 days a week in office, 2 days from home Why this job matters Network-as-a service (NaaS) is a strategic enabler within BT's mobile network architecture, designed to unlock and expose core network capabilities in reliable and commercially governed manner. NaaS provides centralized API exposure capabilities, allowing BT to publish and manage GSMA CAMARA aligned APIs in a secure, traceable, and programmatic manner. This role ensures the underlying multi site, resilient, automated, secure infrastructure powering NaaS APIs is engineered, governed and operated to carrier grade standards.You will design and automate infrastructure for Kubernetes hosted network APIs, API gateways (Apigee/Kong), identity and consent services, routing and aggregator integrations - with a strong emphasis on PKI, certificate lifecycle automation, secrets management (Vault) and gateway-level security . What you'll be doing Design and operate cloud native environments hosting NaaS components (API gateway, identity & consent services, aggregator integrations, TMF 931 APIs). Engineer infrastructure supporting dual site deployments on BT's private cloud ecosystem with active/active or active/standby failover patterns. Maintain Kubernetes workloads deployed via Helm charts and environment specific configuration pipelines used in NaaS delivery. Optimise cluster networking, pod to pod routing, overlay networks, and VPC connectivity required for NaaS northbound/southbound integration. Standardise GitLab based deployment automation used across NaaS (e.g., templated Helm chart rollouts, environment switching, version promotion). Create automated patterns for repetitive run tasks: certificate rotation, namespace creation, resource onboarding and gateway policy application. Configure and operate NGINX (Ingress) and Kong API Gateway for internal/external API exposure, including routing, transformations, policies, plugins, and rate limiting. Build automation pipelines for dynamic secrets, lease renewal, token lifecycle and secret rotation using Vault Agents or sidecar models. Ensure API services and ingress components follow strict Zero Trust and mTLS standards. Operate Kong API Gateway with automated provisioning of routes, consumers, plugins, certificates, OAuth/OIDC configs, and rate limit/security policies. Instrument NGINX and Kong with structured logging, metrics, gateway tracing and plugin level observability. Validate multi site GSLB routing for API flows using synthetic probes, ingress/gateway failover testing and API path validation. What you'll bring MANDATORY Strong Linux fundamentals and troubleshooting (system performance, networking, storage). Practical understanding of L7/L4 load balancing, service mesh, DNS/GSLB, certificate mgmt and API connectivity patterns into telco/core systems. Strong understanding of CA hierarchies, mTLS, certificate lifecycle management, CRL/OCSP, key rotation, HSM/KMS. Ability to design automated certificate workflows for Kubernetes, gateways, and service mesh. Deep configuration experience (ingress rules, SSL termination, upstream configuration, rewrite/redirect rules) on NGINX including Performance tuning, rate limiting, mTLS enforcement, header-based routing etc. Understanding of service registration, upstream health checks, traffic routing, consumer management etc. Expertise with Kong plugins (JWT, ACL, rate limit, key auth, OIDC, mTLS), declarative configs (Kong YAML), and Ingress Controller Access, use, and disclose information only as required for the job; ensure appropriate safeguards and adherence to Information Security policies. Familiar to Hashicorp Vault Familiarity with ITIL/incident management and change practices (or equivalent experience). Excellent verbal and written communication and interpersonal skills.NICE TO HAVE Expertise in automating secret delivery via Vault Agent, Vault Injector or GitLab CI integration. Automation mindset: scripting (Python/Bash) + one or more of Terraform/Ansible/Helm/Kustomize/GitOps. Experience designing observability for serverless systems (logs/metrics/traces) and implementing distributed tracing and dashboards using open standards and various tooling like Elastic, Grafana etc. CAMARA and TMF 931 familiarity; API aggregator marketplace exposure (e.g., AWS/Vonage/NAC listings) Experience with network automation (YANG/NETCONF/RESTCONF, Ansible) and telco workloads. Kubernetes certification (e.g., CKA/CKAD). What's in it for you 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% Life Assurance Cover Exclusive colleague discounts on our latest and greatest BT broadband packages, BT TV with TNT Sports and NOW Entertainment From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemesBT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway

A leading telecommunications company is seeking a Customer Solutions Design Specialist in Manchester to lead the design and implementation of complex technical solutions. This role involves understanding customer needs, managing delivery, and ensuring high-quality technical direction. The ideal candidate will have extensive skills in Cisco WAN/LAN, customer relationship management, and team collaboration. Joining this company provides a competitive salary, benefits, and opportunities for professional growth in a diverse work environment.

# Kubernetes Platform EngineerJob Req ID: 55412Posting Date: 28 Jan 2026Function: CloudUnit: NetworksLocation: New Bailey, Manchester, United KingdomSalary: Competitive with Great Benefits Why this job matters Our ambition is to become the world's most trusted connector of people, devices, and machines. BT Networks plays a key role in this ambition, and many of our core network features and functions are moving to cloud, taking advantage of the scalability, flexibility, and collaborative benefits of cloud. Kubernetes is a key component of our strategy in this area. This role is hybrid (3 days in office) in either Manchester / Ipswich / London What you'll be doing Design and development: Working closely with an agile development team of Kubernetes engineers to co-design and develop a Kubernetes managed service for telco functions within a high security private cloud environment. Automation: Automating cluster deployment, scaling, and management using infrastructure as code (IaC) and container orchestration tools. Collaborating with development teams on infrastructure deployment best practices, encompassing CI/CD pipelines and related frameworks such as Terraform, Jenkins, and Ansible. Operations: Utilising a DevOps approach, providing documentation and incident escalation support to operations teams to facilitate brilliant in life service and incident management of the Kubernetes managed service. Integration: Building a deep understanding of varied software spanning security, logging, monitoring, cloud infrastructure, networks, and how best to integrate these into a cohesive platform solution. Innovation and Evaluation: Contributing to the exploration of cutting-edge technologies through the deployment of new technology proof-of-concept projects related to Kubernetes, participation in their assessment, and development into an in-life service. Skills Required for the Role Communication: Adept communicator facilitating effective collaboration within and across engineering and delivery teams, with a demonstrated ability to articulate complex technical concepts to both technical and non-technical stakeholders. Cloud engineering: Proficient in developing Terraform, Ansible, and Python in a cloud environment with an emphasis on developing robust, scalable, and maintainable infrastructure. Design and development: hands on design, build, maintenance and development of a Kubernetes managed service. Networking: Working knowledge of IP networking, routing, switching, and firewall principles and protocols. Experience with SDN, DPDK and SR-IOV would be a plus. Security tools and practices: Configuration of PKI, certificates, HashiCorp Vault, and software supply chain security, in the context of cloud and Kubernetes environments. CI/CD: Expertise in integrating with a GitOps workflow, employing infrastructure as code (IaC) best practices. Proficient in implementing CI/CD pipelines to ensure consistent, automated deployments. Experience Required for the Role Mandatory Strong Linux OS experience Worked in on prem or private cloud environments Hands-on Kubernetes experience (using K8s, not necessarily running the control plane) Experience with at least one automation/IaC tool (Terraform or Ansible ideal) Strong networking fundamentalsNice to have Experience with OpenStack Bare-metal provisioning Experience with Rancher/RKE2, or other on-prem K8s flavours CI/CD tooling Scripting in Python/Golang GitOps concepts Telco networking technologies (SR IOV, DPDK) Benefits On target 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes. BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

A leading telecommunications company is hiring a Telecoms Engineer in the Highlands and Islands of Scotland. This role involves connecting remote communities to full fibre broadband, supporting local economies, and ensuring digital inclusivity. The ideal candidate will possess a strong customer-first attitude, adaptability to outdoor environments, and a commitment to safety. Benefits include a 10% bonus, generous leave policies, and world-class training opportunities. This position is vital for enabling residents to stay connected wherever they are.

# Infrastructure Engineering SpecialistJob Req ID: 55274Posting Date: 26 Jan 2026Function: CloudUnit: NetworksLocation: New Bailey, Manchester, United KingdomSalary: Competitive with Great Benefits Why this job matters Your role as an Infrastructure Engineering Specialist in the Team is to build and ensure the performance, availability and security of Enterprise Cloud/Network Cloud & Legacy computing infrastructure. Manage key stakeholder and customer relationships. Provide operational excellence and leadership across NC, EC & legacy platforms. Also play a critical role in managing complex Linux systems, as well as supporting and optimizing our infrastructure using technologies such as Ansible, Docker, Kubernetes, and Version Control Systems (VCS). This position requires strong technical expertise, excellent problem-solving skills, and a deep understanding of Linux operating systems. This role is hybrid (3 days in office) & can be based in either Manchester, London or Ipswich What you'll be doing Undertake routine daily activities and be accountable for system design, build, testing, validation, maintenance, and ongoing support of components within Network Cloud Undertake the implementation of new and enhanced technology that aligns to customers' strategic direction Performance Optimization: Identify and address performance bottlenecks in the Linux environment, including system, application, and network components, to ensure optimal system efficiency. System Security: Implement and maintain security measures and best practices to protect Linux servers from potential threats, vulnerabilities, and unauthorized access. Automation and Configuration Management: Develop and maintain Ansible playbooks and automation scripts to streamline administrative tasks, configuration management, and deployment processes. Containerization and Orchestration: Utilise containerisation and Kubernetes for orchestration to manage and scale containerised applications effectively. Participate in technology lifecycle planning, including contributing to the development of the technology roadmaps and Platform Health Assessments. Deliver the required documentation, knowledge transfer and training to successfully land new solutions into the support organisation. Drive the implementation of core and cloud infrastructure security to manage risks and exposure. Provide support for platform incidents Mentor other Engineering professionals, helping to improve the team's abilities by acting as a technical resource. Continuously develop and share knowledge with the team on emerging trends and changes. Skills Required for the Role Strong interest in researching new technologies. Familiarity with Kubernetes, VMware and OpenStack Familiarity with databases such as MySQL / PostgreSQL, particularly their storage requirements and backup models. Skills in integration of third party, Opensource and self developed solutions Ability to develop and maintain programs and scripts that aid in the operation and automation of tasks using various shell and scripting languages (Ansible/bash/ Python) Ability to produce technical focused documentation/guides for a variety of audiences. Familiarity with data centre networking technologies. Knowledge of Linux filesystems and storage including LVM, iSCSI, file access control, partitioning and RAID. Strong Linux troubleshooting skills, covering both functional and performance issues. An understanding of code review and familiarity with tools like GitLab & Jenkins Strong knowledge of Linux configuration management and automation including bash, awk, sed and Ansible. Strong knowledge of machine virtualisation, ideally KVM. Understanding of the TSA and its implications to ways of working. Good knowledge of Linux container technologies including Docker. Good knowledge of Linux networking including bridging, routing, iptables and diagnostic tools such as tcpdump, ping etc. Familiarity with enterprise grade server hardware (Dell/Cisco). Ability to self-manage priorities and take a flexible approach to implementation. General knowledge of change control and operational security processes and the importance of these processes to the integrity of services you operate. Experience Required for the Role Experience administering Linux servers in virtualized settings using automation tools. Experience researching and learning new technologies. Researching and resolving problems both independently and as part of a team. Experience responding to high priority incidents. Documenting designs and ideas. Actively participated in strategy setting sessions Has been part of a team that moves quickly whilst hosting critical services. Experience of using cloud platforms to develop solutions to problems Benefits On target 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes.BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this

# Service Designer - 5G Enabled SolutionsJob Req ID: 54837Posting Date: 27 Jan 2026Function: Architecture Solution and DesignUnit: UK BusinessLocation: 1 Braham Street, London, United KingdomSalary: Competitive Salary + Market Leading Benefits Any UK Location Considered: We operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement Why this job matters As a Service Design Architect, you'll play a crucial role in how BT delivers managed services for our Corporate and Public Sector customers. You'll shape service models for some of the most complex connectivity solutions in the UK-directly influencing customer experience, contract success, and BT Business's growth strategy.You'll guide the service design approach across major bids, ensuring every solution is realistic, deliverable, commercially competitive, and reflects what our customers genuinely need. This role has a real impact on customer satisfaction, revenue generation and the future of BT's 5G and mobile enabled services. What you'll be doing • Designing optimal service models for complex and non standard customer solutions, from requirements definition to pricing and forecasting. • Leading the service design workstream within bid teams, producing high quality proposal documents and aligning third party service components. • Building strong senior level customer relationships, providing trusted service strategy leadership and influencing operational decisions. • Negotiating service components such as SLAs and contractual schedules with customers and partners. • Bringing innovation to service design by applying deep knowledge of BT's products, services, and industry best practice. • Collaborating with multiple internal teams-Managed Service, Finance, Legal, Security, Commercial, Service Delivery, Service Management-to shape and agree service models. • Contributing to continuous improvement by enhancing design methodologies, policies, and processes across the Service Design function. • Representing Service Design within market units, directly influencing BT's ability to win and deliver complex new business. What experience you'll need • Strong background in delivering service solutions to business customers across corporate, commercial, or public sector environments. • Excellent stakeholder management skills with the ability to influence at senior levels, including boards. • Experience shaping service strategies, translating technical detail into clear, compelling narratives, and producing high quality bid materials. • Proven commercial acumen-able to balance cost, value, and risk to support competitive commercial propositions. • Understanding of service strategy, operational processes, and the service ecosystem across Corporate & Public Sector. • Knowledge of leading edge connectivity technologies, particularly mobile and 5G enabled services. • Skilled communicator with strong negotiation, presentation, and customer facing confidence. • Minimum ITIL 4 Foundation (or equivalent), with a desire to progress to ITIL Managing Professional. • Ability to work autonomously, manage ambiguity, and take full ownership of outcomes in complex environments. • Eligibility to obtain and maintain appropriate security clearances (e.g., SC, NPPV). Benefits At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.Benefits of working for BT include: • 10% on target annual bonus • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • X4 Salary Life Assurance • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice • 25 days annual leave (not including bank holidays), increasing with service • Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer's leave • World-class training and development opportunities • Option to join BT Shares Saving schemes • Discounted broadband, mobile and TV package • Access to 100's of retail discounts including the BT shopFlexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

A leading telecommunications company is seeking an Infrastructure Engineering Specialist. The role involves managing and optimizing cloud infrastructure, ensuring system performance and security, and mentoring team members. Candidates should have strong expertise in Linux and experience with technologies like Ansible, Kubernetes, and Docker. This hybrid position is based in either Manchester, London, or Ipswich. Benefits include a competitive salary, bonus, and extensive family leave policies.

A leading telecommunications firm in the UK is looking for a Synchronisation & Ethernet Specialist to manage timing capabilities across fixed and mobile networks. The role involves designing and implementing synchronisation solutions, improving operational performance, and managing technical strategy within a collaborative environment. The ideal candidate should have strong network design skills, effective communication abilities, and relevant professional certifications. This position offers a competitive salary and impressive benefits, with flexible working arrangements.