BRITISH COUNCIL
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Role Purpose: Lead the design and implementation of the Skills for a Sustainable Future (name TBC) programme co-funded by the British Council and a leading corporate in compliance with British Council policies and procedures to ensure achievement of required financial (5m TBC), impact and quality targets, and value for money. This includes working with a large range of internal and external stakeholders and delivery partners across initially up to 10 markets to ensure that the programme meets identified needs and objectives and is high impact and sustainable. You will be responsible for internal and external assurance and reporting to funding partners working within an agreed governance framework, with the Senior Responsible Owner (SRO) and funding partner Key Account Manager (KAM). It will be critical to ensure: diverse voices are represented through an inclusive co-design and delivery approach alignment and no duplication with the wider Cultural Engagement portfolio and funding partner wider CSR portfolio we build on learning and experience from relevant programmes, particularly The Climate Connection, and share knowledge, expertise and best practice from the country with the regional and global teams and externally the delivery approach is innovative in terms engagement of funding partner employees alignment with recommendations from Head Environment You will also play a role in coordinating and supporting external communication of climate work being delivered across the CE portfolio. This is envisaged to be around 10% of the role. Role Context: This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). CE brings together our portfolio of work in arts, education, English, and research. Our portfolio is delivered through a set of globally led programmes that locates our work and impact within our strategic framework. These programmes deliver our key performance indicators and impact ambitions. All programme management roles deliver activities and projects within this global programme and strategic framework. Our programmes are funded by the British Council's grant in aid, through partnerships and external clients. The British Council has a contextualised programme and project management framework with clear standards and procedures for programme management set out by the CE Centre of Excellence.This framework is in line with Cabinet office functional standard for project delivery , FCDOOperatingFramework andthe Association for Project Management Body of Knowledge. Programme managers within the CE SBU deliver programmes following the standards and procedures set out in this framework. Main accountabilities: Leadership & Management Identifies and leads a geographically dispersed programme delivery team across up to ten markets Builds capacity and capability in programme management in delivery teams and delivery partners. Champions EDI within the programme and empowers team members to effectively identify opportunities for mainstreaming EDI in the programme delivery. Provides formal line management for the central programme management team (size tbd but likely to be 2-3 FTE). L eads relationships with global delivery partners or additional funding partners Relationship & Stakeholders Responsible for relationships with partners/funders clients and internal stakeholders at a programme/project level. Proactively builds and maintains relationships with the funding organisation's Sustainability team and other key stakeholders in the UK and countries where the programme is delivered and engage them with the programme to build support and advocacy for the programme. Programme Management Oversee the detailed design, development, delivery and closure of the programme. Monitors achievement against the plan and intervenes to take remedial actions where necessary, liaising with the KAM, leaders in the global pillar and region as appropriate to determine the most appropriate solution to protect both short and medium-term performance. Ensure the programme brings demonstrable benefit to the UK through delivery partnerships with UK-based organisations. Based on programme monitoring data, draft regular progress reports for the SRO and/or KAM and other senior internal stakeholders, and the funding partner . Sector expertise Drawing on any relevant technical expertise in the field of English for Empowerment and/or non-formal education, lead the detailed design of the programme, working with external consultants and other British Council sector experts from Education and English Programmes or external organisations. Use ELT / Education sector expertise to represent the British Council's perspective and demonstrate the UK's thought leadership in relevant external fora. Ensures evidence of what works from published research and internal programmes drives delivery choices Ensures clear inks established between communication. Research and evaluation teams and learning is appropriately shared across teams and disseminated Consultancy, analysis and problem solving Apply knowledge and technical specialism to solve complex issues which may arise during the course of the programme detailed design, inception and delivery. Deploy a range of specialist methodologies, approaches and technologies to support the provision of high quality insights and advice to program delivery team; the funding partner and delivery partners.. Distil complex concepts and analysis into cogent and persuasive business case presentations, which convincingly influence decision-makers about the need for significant changes to policy or practice. Commercial and Financial Management Ensures sound internal/external financial management, planning and reporting is in place. Oversight of invoicing process (if contract). Produce and communicate performance reports, including income, cost management, results and impact programme against KPIs and mitigate identified variances by working with country programme leads. Oversight of financial management of grant; produce and communicate grant expenditure against plan reports to KAM and the donor; and mitigate identified variances by working with Country-based programme leads. Equality, diversity and inclusion (EDI) To actively contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people's well-being and mental health. Understand the British Council's approach to equality, diversity and inclusion and how it applies to your role, and make time for learning and development relating to EDI and anti racism. Role Specific Knowledge and Experience: Project/programme management experience or equivalent qualification Extensive experience of leading and managing multi-country programmes or large projects including managing risk. Extensive experience of managing complex, senior, client, stakeholder and partner relationships and reporting requirements. Experience of developing Monitoring Evaluation Learning frameworks and designing data collection mechanisms Experience of presenting and communicating programme success to a range of external audiences Knowledge and /or experience of delivery of programmes and contracts which address skills development, global issues and resilience, preferably with a focus on climate change EDI Core Skills: Equality, Diversity and Inclusion Recognises and acts to reduce bias, including unconscious bias Works inter-culturally, includes and values diverse perspectives and experiences Makes decisions and takes actions based on an evidenced understanding of the experiences and barriers for people from diverse equality backgrounds ..... click apply for full job details
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Role Purpose: Lead the design and implementation of the Skills for a Sustainable Future (name TBC) programme co-funded by the British Council and a leading corporate in compliance with British Council policies and procedures to ensure achievement of required financial (5m TBC), impact and quality targets, and value for money. This includes working with a large range of internal and external stakeholders and delivery partners across initially up to 10 markets to ensure that the programme meets identified needs and objectives and is high impact and sustainable. You will be responsible for internal and external assurance and reporting to funding partners working within an agreed governance framework, with the Senior Responsible Owner (SRO) and funding partner Key Account Manager (KAM). It will be critical to ensure: diverse voices are represented through an inclusive co-design and delivery approach alignment and no duplication with the wider Cultural Engagement portfolio and funding partner wider CSR portfolio we build on learning and experience from relevant programmes, particularly The Climate Connection, and share knowledge, expertise and best practice from the country with the regional and global teams and externally the delivery approach is innovative in terms engagement of funding partner employees alignment with recommendations from Head Environment You will also play a role in coordinating and supporting external communication of climate work being delivered across the CE portfolio. This is envisaged to be around 10% of the role. Role Context: This role sits within the Cultural Engagement (CE) Strategic Business Unit (SBU). CE brings together our portfolio of work in arts, education, English, and research. Our portfolio is delivered through a set of globally led programmes that locates our work and impact within our strategic framework. These programmes deliver our key performance indicators and impact ambitions. All programme management roles deliver activities and projects within this global programme and strategic framework. Our programmes are funded by the British Council's grant in aid, through partnerships and external clients. The British Council has a contextualised programme and project management framework with clear standards and procedures for programme management set out by the CE Centre of Excellence.This framework is in line with Cabinet office functional standard for project delivery , FCDOOperatingFramework andthe Association for Project Management Body of Knowledge. Programme managers within the CE SBU deliver programmes following the standards and procedures set out in this framework. Main accountabilities: Leadership & Management Identifies and leads a geographically dispersed programme delivery team across up to ten markets Builds capacity and capability in programme management in delivery teams and delivery partners. Champions EDI within the programme and empowers team members to effectively identify opportunities for mainstreaming EDI in the programme delivery. Provides formal line management for the central programme management team (size tbd but likely to be 2-3 FTE). L eads relationships with global delivery partners or additional funding partners Relationship & Stakeholders Responsible for relationships with partners/funders clients and internal stakeholders at a programme/project level. Proactively builds and maintains relationships with the funding organisation's Sustainability team and other key stakeholders in the UK and countries where the programme is delivered and engage them with the programme to build support and advocacy for the programme. Programme Management Oversee the detailed design, development, delivery and closure of the programme. Monitors achievement against the plan and intervenes to take remedial actions where necessary, liaising with the KAM, leaders in the global pillar and region as appropriate to determine the most appropriate solution to protect both short and medium-term performance. Ensure the programme brings demonstrable benefit to the UK through delivery partnerships with UK-based organisations. Based on programme monitoring data, draft regular progress reports for the SRO and/or KAM and other senior internal stakeholders, and the funding partner . Sector expertise Drawing on any relevant technical expertise in the field of English for Empowerment and/or non-formal education, lead the detailed design of the programme, working with external consultants and other British Council sector experts from Education and English Programmes or external organisations. Use ELT / Education sector expertise to represent the British Council's perspective and demonstrate the UK's thought leadership in relevant external fora. Ensures evidence of what works from published research and internal programmes drives delivery choices Ensures clear inks established between communication. Research and evaluation teams and learning is appropriately shared across teams and disseminated Consultancy, analysis and problem solving Apply knowledge and technical specialism to solve complex issues which may arise during the course of the programme detailed design, inception and delivery. Deploy a range of specialist methodologies, approaches and technologies to support the provision of high quality insights and advice to program delivery team; the funding partner and delivery partners.. Distil complex concepts and analysis into cogent and persuasive business case presentations, which convincingly influence decision-makers about the need for significant changes to policy or practice. Commercial and Financial Management Ensures sound internal/external financial management, planning and reporting is in place. Oversight of invoicing process (if contract). Produce and communicate performance reports, including income, cost management, results and impact programme against KPIs and mitigate identified variances by working with country programme leads. Oversight of financial management of grant; produce and communicate grant expenditure against plan reports to KAM and the donor; and mitigate identified variances by working with Country-based programme leads. Equality, diversity and inclusion (EDI) To actively contribute to an inclusive and anti-racist organisational culture, being aware of your own biases, and taking action to mitigate against these. Ensuring people feel valued and are treated equitably, with support for people's well-being and mental health. Understand the British Council's approach to equality, diversity and inclusion and how it applies to your role, and make time for learning and development relating to EDI and anti racism. Role Specific Knowledge and Experience: Project/programme management experience or equivalent qualification Extensive experience of leading and managing multi-country programmes or large projects including managing risk. Extensive experience of managing complex, senior, client, stakeholder and partner relationships and reporting requirements. Experience of developing Monitoring Evaluation Learning frameworks and designing data collection mechanisms Experience of presenting and communicating programme success to a range of external audiences Knowledge and /or experience of delivery of programmes and contracts which address skills development, global issues and resilience, preferably with a focus on climate change EDI Core Skills: Equality, Diversity and Inclusion Recognises and acts to reduce bias, including unconscious bias Works inter-culturally, includes and values diverse perspectives and experiences Makes decisions and takes actions based on an evidenced understanding of the experiences and barriers for people from diverse equality backgrounds ..... click apply for full job details
BRITISH COUNCIL
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Role Purpose The purpose of Digital & Technology (D&T) in the British Council is to partner with the business in order to make effective use of Information in all its forms across the organisation. GIS has accountability for enabling the full life-cycle of information for the whole of the business. This role is located within the D&T Change Delivery team. The D&T Change Delivery function is responsible for the definition and management of Projects, Programmes and the overall D&T Portfolio of change delivery, and the definition of standard practices, methodologies, and tools to ensure well managed delivery of change. Change delivery can be sponsored by any area of the British Council, including those outside D&T, and a "matrix" or dual reporting line may be agreed depending on specific programme needs. The role of the Enterprise Architect is to understand high-level requirements to enable production of the high-level design. Identifying evaluating and recommending options, implementing if required. Collaborating with and facilitating stakeholder groups and providing challenge where appropriate to ensure that proposed solutions are properly understood and appropriately exploited to deliver the expected outcomes. The technology challenges of CE are somewhat complex, the same softwares exist across many geographies and cultures, so it's critical that the standard solution is used efficiently, and is adopted to the British Council need, and the total cost of ownership is realised. There is a need for strong Architecture Governance that will assure that the functions and technology implemented are aligned with organisation objectives, strategic technology choices and that they comply with respective domain industry practices. The Governance is in an advisory capacity for the SBU and its programmes and an assurance role for the Organisation as a whole, where cross-business-unit aspects need to be reflected and taken into account. The role requires a deep understanding of this field of knowledge and requires hands-on experience with domain software solutions, their integration and implementation. To complement this, senior management experience will also be needed to work with and influence executive level decision making. In addition to the specific SBU objectives the Senior Enterprise Architect should be seen as a role model for IT professionals in the British Council and should contribute actively to knowledge sharing and to build our overall Enterprise Architecture Maturity . You will support the Cultural Engagement strategic business unit (SBU) in ensuring that technology change delivers agreed business benefits. To advise and guide CE programmes and business unit senior management how to leverage technology to achieve its desired business outcomes and align to organisational strategy. This post is also needed to facilitate the implementation of Enterprise Architecture Governance. Main accountabilities but not limited to the following: They will also be responsible for: • Providing pre-project analysis, supporting Business Case development, and outlining options to enable effective decision making and authorisations; • Facilitation of demand led business meetings and working with Business Partners to understand the problem statement, undertaking contextual analysis, to ensure that Strategic Business Units (SBU) achieve business benefits; • Supporting the Benefit planning and Realisation process; • Analysis of GIS contracts, supporting renegotiation; • Aligning Enterprise Architecture components with the business priorities, ensuring that our resources are deployed appropriately to fulfil approved demand; • Ensures that Architecture Principles are adhered to, communicated clearly to the business and ensures that user experience design is tested; • Updates the Enterprise Architecture repository Collects and maintains data in a consistent form, providing an evidence base to meet and enforce programme governance standards and inform assurance reporting to senior management. Maintains quality documents such as the requirements traceability matrix, to ensure business demands are met and key decisions are captured. Works with the SBU and business analysts on investigative work to determine requirements and specify effective business processes, through improvements in information systems, data management, practices, procedures, organisation and equipment. Working with business analysts, elicits requirements using a range of techniques as appropriate such as interviews, focus groups, surveys, site visits, task and workflow analysis. Translates business needs into requirements (functional and non-functional) and communicates these requirements to developers in an agreed format such as business process maps and Use Cases or User Stories. Evaluate the technical feasibility of the business unit's requests during requirements gathering, making high-level evaluations, asking the right questions to clarify technical constraints. Explores various options and risks within technology projects, utilising a high-level of business awareness. Recommends solutions taking into consideration capability, cost/benefit analysis, strategic direction and architectural designs. Works with minimal supervision, planning, prioritising and managing time effectively across multiple projects. Work proactively, communicating and collaborating with internal and external stakeholders appraising options. Outstanding relationship and communication skills, comfortable at all levels of the organisation. Contributes to the continuous improvement of the EA team processes and practices. Supports Business Partners throughout the demand process. Working with the business analyst and SBU to understand high-level requirements to enable production of the high-level design. Identifying evaluating and recommending options, implementing if required. Collaborating with and facilitating stakeholder groups and providing challenge where appropriate to ensure that proposed solutions are properly understood and appropriately exploited to deliver the expected outcomes. Role specific knowledge and experience: First of all, we are looking for a person with keen interest (ideally proven experience) in working with programmes that focus on young people, influencers and future leaders through the areas of arts and culture, education, social programmes and the English language Demonstrable Architecture experience, in large complex international organisation of: • Working with global scale implementation Programmes • Proven leadership experience including developing relationships with different areas of the business, building collaborate relationships and tenacity to drive projects forward • Stakeholder relationship management experience, especially stakeholders from education, arts or social programmes space • Documenting Architecture • Influencing business unit and IS strategy • Setting up and assisting in managing significant IS budgets Managing Risk • Supports a risk management culture: Has a track record of identifying and highlighting risks and suggesting mitigating actions. Communicating and Influencing Uses influencing techniques: Uses active listening, formal and informal negotiating and motivation techniques to influence and persuade, while respecting difference of view and culture. Planning and Organising: Plans and organises own work over weeks and months, taking account of priorities and the impact on other people. Analysing Data and Problems Analyses patterns: Seeks out and examines a range of information to identify patterns, trends and options, to solve multifaceted and complex problems. Supporting projects and stakeholders through testing and feedback: using initial analysis to drive user testing and feedback throughout delivery and measuring against project objectives Business analysis skills • Demonstrates the ability to organise and prioritise tasks to deliver agreed outputs to the required standards, on-time. • Understands the 'soft-side' of Business Analysis and has experience of communicating effectively with stakeholders at all levels. • Requirements elicitation and definition • User Experience Management • Stakeholder relationship management..... click apply for full job details
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Role Purpose The purpose of Digital & Technology (D&T) in the British Council is to partner with the business in order to make effective use of Information in all its forms across the organisation. GIS has accountability for enabling the full life-cycle of information for the whole of the business. This role is located within the D&T Change Delivery team. The D&T Change Delivery function is responsible for the definition and management of Projects, Programmes and the overall D&T Portfolio of change delivery, and the definition of standard practices, methodologies, and tools to ensure well managed delivery of change. Change delivery can be sponsored by any area of the British Council, including those outside D&T, and a "matrix" or dual reporting line may be agreed depending on specific programme needs. The role of the Enterprise Architect is to understand high-level requirements to enable production of the high-level design. Identifying evaluating and recommending options, implementing if required. Collaborating with and facilitating stakeholder groups and providing challenge where appropriate to ensure that proposed solutions are properly understood and appropriately exploited to deliver the expected outcomes. The technology challenges of CE are somewhat complex, the same softwares exist across many geographies and cultures, so it's critical that the standard solution is used efficiently, and is adopted to the British Council need, and the total cost of ownership is realised. There is a need for strong Architecture Governance that will assure that the functions and technology implemented are aligned with organisation objectives, strategic technology choices and that they comply with respective domain industry practices. The Governance is in an advisory capacity for the SBU and its programmes and an assurance role for the Organisation as a whole, where cross-business-unit aspects need to be reflected and taken into account. The role requires a deep understanding of this field of knowledge and requires hands-on experience with domain software solutions, their integration and implementation. To complement this, senior management experience will also be needed to work with and influence executive level decision making. In addition to the specific SBU objectives the Senior Enterprise Architect should be seen as a role model for IT professionals in the British Council and should contribute actively to knowledge sharing and to build our overall Enterprise Architecture Maturity . You will support the Cultural Engagement strategic business unit (SBU) in ensuring that technology change delivers agreed business benefits. To advise and guide CE programmes and business unit senior management how to leverage technology to achieve its desired business outcomes and align to organisational strategy. This post is also needed to facilitate the implementation of Enterprise Architecture Governance. Main accountabilities but not limited to the following: They will also be responsible for: • Providing pre-project analysis, supporting Business Case development, and outlining options to enable effective decision making and authorisations; • Facilitation of demand led business meetings and working with Business Partners to understand the problem statement, undertaking contextual analysis, to ensure that Strategic Business Units (SBU) achieve business benefits; • Supporting the Benefit planning and Realisation process; • Analysis of GIS contracts, supporting renegotiation; • Aligning Enterprise Architecture components with the business priorities, ensuring that our resources are deployed appropriately to fulfil approved demand; • Ensures that Architecture Principles are adhered to, communicated clearly to the business and ensures that user experience design is tested; • Updates the Enterprise Architecture repository Collects and maintains data in a consistent form, providing an evidence base to meet and enforce programme governance standards and inform assurance reporting to senior management. Maintains quality documents such as the requirements traceability matrix, to ensure business demands are met and key decisions are captured. Works with the SBU and business analysts on investigative work to determine requirements and specify effective business processes, through improvements in information systems, data management, practices, procedures, organisation and equipment. Working with business analysts, elicits requirements using a range of techniques as appropriate such as interviews, focus groups, surveys, site visits, task and workflow analysis. Translates business needs into requirements (functional and non-functional) and communicates these requirements to developers in an agreed format such as business process maps and Use Cases or User Stories. Evaluate the technical feasibility of the business unit's requests during requirements gathering, making high-level evaluations, asking the right questions to clarify technical constraints. Explores various options and risks within technology projects, utilising a high-level of business awareness. Recommends solutions taking into consideration capability, cost/benefit analysis, strategic direction and architectural designs. Works with minimal supervision, planning, prioritising and managing time effectively across multiple projects. Work proactively, communicating and collaborating with internal and external stakeholders appraising options. Outstanding relationship and communication skills, comfortable at all levels of the organisation. Contributes to the continuous improvement of the EA team processes and practices. Supports Business Partners throughout the demand process. Working with the business analyst and SBU to understand high-level requirements to enable production of the high-level design. Identifying evaluating and recommending options, implementing if required. Collaborating with and facilitating stakeholder groups and providing challenge where appropriate to ensure that proposed solutions are properly understood and appropriately exploited to deliver the expected outcomes. Role specific knowledge and experience: First of all, we are looking for a person with keen interest (ideally proven experience) in working with programmes that focus on young people, influencers and future leaders through the areas of arts and culture, education, social programmes and the English language Demonstrable Architecture experience, in large complex international organisation of: • Working with global scale implementation Programmes • Proven leadership experience including developing relationships with different areas of the business, building collaborate relationships and tenacity to drive projects forward • Stakeholder relationship management experience, especially stakeholders from education, arts or social programmes space • Documenting Architecture • Influencing business unit and IS strategy • Setting up and assisting in managing significant IS budgets Managing Risk • Supports a risk management culture: Has a track record of identifying and highlighting risks and suggesting mitigating actions. Communicating and Influencing Uses influencing techniques: Uses active listening, formal and informal negotiating and motivation techniques to influence and persuade, while respecting difference of view and culture. Planning and Organising: Plans and organises own work over weeks and months, taking account of priorities and the impact on other people. Analysing Data and Problems Analyses patterns: Seeks out and examines a range of information to identify patterns, trends and options, to solve multifaceted and complex problems. Supporting projects and stakeholders through testing and feedback: using initial analysis to drive user testing and feedback throughout delivery and measuring against project objectives Business analysis skills • Demonstrates the ability to organise and prioritise tasks to deliver agreed outputs to the required standards, on-time. • Understands the 'soft-side' of Business Analysis and has experience of communicating effectively with stakeholders at all levels. • Requirements elicitation and definition • User Experience Management • Stakeholder relationship management..... click apply for full job details
