The Company: Our client is at the cutting edge of development in software solutions for healthcare learning. With clients who are universities, colleges, and regulatory bodies and based both in the UK and throughout the world. Through working with their client's needs, they specialise in high stakes summative exam software as well as course management systems. They have built a company which is providing innovate solutions to their clients and as a result are a successfully growing business operating not only all over the UK but internationally too. The Job: On their behalf, we are looking for a Software Engineer with an AI integration specialisation . This position is integral to the continued advancement of the innovative, customer-facing AI solutions embedded within their products. Are you looking for a challenging and rewarding career move in software development? Do you have a passion for delivering innovative solutions? It's a fascinating business to work in, developing innovative solutions for clients who are educating our future doctors, nurses, dentists and pharmacists. As part of the development team, you will be responsible for translating high-level AI concepts into functional prototypes, working closely with stakeholders to refine solutions, and collaborating with product engineers to evolve validated prototypes into robust, production-ready features that integrate seamlessly into the main codebase. Responsibilities will include: Prototype & Design AI Features Translate high-level product ideas into functional AI prototypes that demonstrate core value and feasibility. Contribute to the architecture, data flows, and UI/UX design of each prototype to ensure scalable and user-centred solutions. Collaborate with the product engineering team to develop validated prototypes into production-ready implementations. Stakeholder Collaboration Present and demo prototypes to Project Managers, Senior Developers and Directors to gather feedback and drive iteration. Communicate technical decisions, constraints, and trade-offs in clear, accessible language for both technical and non-technical stakeholders. Code Development & Review Write clean, maintainable code using JavaScript/Java/Swift/C#/HTML/CSS/ASP/SQL where required. Integrate external AI services (e.g., OpenAI API) into prototypes and production features. Participate in code reviews and incorporate feedback to uphold high standards of code quality. Testing & Quality Assurance Develop and maintain automated tests using their Test Harness to ensure functional and performance integrity. Ensure all implementations meet security, accessibility, and performance standards before being merged into the product codebase. The Person: For this role our client is looking for an individual who has also demonstrated their capability in software engineering, and possess experience in integrating third-party APIs, ideally inclusive of AI or language model services. This is a growing company within the dynamic EdTech sector. You will have the opportunity to help them drive that growth in this key role within the business. Essential Qualifications & Experience: Strong background in computer science, mathematics, or a related quantitative discipline either through formal education or equivalent demonstrable hands-on experience. Proven experience developing web applications, with proficiency in JavaScript. Practical experience integrating third-party APIs, ideally including AI/LLM services. Desirable Experience: Exposure to AI/ML frameworks such as Python, Hugging Face, or Azure AI. Experience in modernizing or migrating legacy technology stacks. Familiarity with assessment platforms, ed-tech, or regulated software environments. Experience with test-driven or behaviour-driven development methodologies. The Benefits: Hybrid working 25 days holiday + Bank Holiday Health plan Enhanced pension contribution The Salary: £30-35,000 based on experience The Hours: 40 hours 8:30am - 5:30pm or 9:00am - 6:00pm The Location: Bristol
29/10/2025
Full time
The Company: Our client is at the cutting edge of development in software solutions for healthcare learning. With clients who are universities, colleges, and regulatory bodies and based both in the UK and throughout the world. Through working with their client's needs, they specialise in high stakes summative exam software as well as course management systems. They have built a company which is providing innovate solutions to their clients and as a result are a successfully growing business operating not only all over the UK but internationally too. The Job: On their behalf, we are looking for a Software Engineer with an AI integration specialisation . This position is integral to the continued advancement of the innovative, customer-facing AI solutions embedded within their products. Are you looking for a challenging and rewarding career move in software development? Do you have a passion for delivering innovative solutions? It's a fascinating business to work in, developing innovative solutions for clients who are educating our future doctors, nurses, dentists and pharmacists. As part of the development team, you will be responsible for translating high-level AI concepts into functional prototypes, working closely with stakeholders to refine solutions, and collaborating with product engineers to evolve validated prototypes into robust, production-ready features that integrate seamlessly into the main codebase. Responsibilities will include: Prototype & Design AI Features Translate high-level product ideas into functional AI prototypes that demonstrate core value and feasibility. Contribute to the architecture, data flows, and UI/UX design of each prototype to ensure scalable and user-centred solutions. Collaborate with the product engineering team to develop validated prototypes into production-ready implementations. Stakeholder Collaboration Present and demo prototypes to Project Managers, Senior Developers and Directors to gather feedback and drive iteration. Communicate technical decisions, constraints, and trade-offs in clear, accessible language for both technical and non-technical stakeholders. Code Development & Review Write clean, maintainable code using JavaScript/Java/Swift/C#/HTML/CSS/ASP/SQL where required. Integrate external AI services (e.g., OpenAI API) into prototypes and production features. Participate in code reviews and incorporate feedback to uphold high standards of code quality. Testing & Quality Assurance Develop and maintain automated tests using their Test Harness to ensure functional and performance integrity. Ensure all implementations meet security, accessibility, and performance standards before being merged into the product codebase. The Person: For this role our client is looking for an individual who has also demonstrated their capability in software engineering, and possess experience in integrating third-party APIs, ideally inclusive of AI or language model services. This is a growing company within the dynamic EdTech sector. You will have the opportunity to help them drive that growth in this key role within the business. Essential Qualifications & Experience: Strong background in computer science, mathematics, or a related quantitative discipline either through formal education or equivalent demonstrable hands-on experience. Proven experience developing web applications, with proficiency in JavaScript. Practical experience integrating third-party APIs, ideally including AI/LLM services. Desirable Experience: Exposure to AI/ML frameworks such as Python, Hugging Face, or Azure AI. Experience in modernizing or migrating legacy technology stacks. Familiarity with assessment platforms, ed-tech, or regulated software environments. Experience with test-driven or behaviour-driven development methodologies. The Benefits: Hybrid working 25 days holiday + Bank Holiday Health plan Enhanced pension contribution The Salary: £30-35,000 based on experience The Hours: 40 hours 8:30am - 5:30pm or 9:00am - 6:00pm The Location: Bristol
The Job: We're delighted to be assisting our client with their need for a 2nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk, everything from AD administration to desktop support and some server support. They support a wide variety of Azure of Office 365 services, the role will be varied and interesting and will include: Acting as a key component to the service desk as one of their engineers Work with their Projects team to assist build and install IT systems ranging from Cloud deployments, On Premise & Cloud servers ,Azure PaaS, IaaS, and SaaS The Person: For this role, our client is seeking someone with the following skills and experience. Strong technical experience of Microsoft desktop operating systems, Microsoft core applications, such as Windows 11 / Office 2016 Experience supporting Microsoft Active Directory & Group Policy Experience supporting network related technologies and equipment Experience diagnosing & resolving client application, connectivity, and hardware-based incidents Understanding of backup and restore technologies Have own transport and driving license Operational knowledge of Active Directory Understanding of NTFS permissions, hierarchy and folder permissions Ideally you would also have experience with some of the following (however not essential) Previous experience held in an MSP environment and experience in Azure and Microsoft 365 The Salary: £26-31,000 depending on experience The Hours: Monday - Friday 9am - 5.30pm The Location: Bristol - Hybrid working (3 days in the office) The Benefits: Free Microsoft training and certifications with ongoing professional development, 24 days holiday + Bank Holidays which increase with experience, Car Parking, Pension
29/10/2025
Full time
The Job: We're delighted to be assisting our client with their need for a 2nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk, everything from AD administration to desktop support and some server support. They support a wide variety of Azure of Office 365 services, the role will be varied and interesting and will include: Acting as a key component to the service desk as one of their engineers Work with their Projects team to assist build and install IT systems ranging from Cloud deployments, On Premise & Cloud servers ,Azure PaaS, IaaS, and SaaS The Person: For this role, our client is seeking someone with the following skills and experience. Strong technical experience of Microsoft desktop operating systems, Microsoft core applications, such as Windows 11 / Office 2016 Experience supporting Microsoft Active Directory & Group Policy Experience supporting network related technologies and equipment Experience diagnosing & resolving client application, connectivity, and hardware-based incidents Understanding of backup and restore technologies Have own transport and driving license Operational knowledge of Active Directory Understanding of NTFS permissions, hierarchy and folder permissions Ideally you would also have experience with some of the following (however not essential) Previous experience held in an MSP environment and experience in Azure and Microsoft 365 The Salary: £26-31,000 depending on experience The Hours: Monday - Friday 9am - 5.30pm The Location: Bristol - Hybrid working (3 days in the office) The Benefits: Free Microsoft training and certifications with ongoing professional development, 24 days holiday + Bank Holidays which increase with experience, Car Parking, Pension
The Job: We're delighted to be assisting our client with their need for a Senior IT Systems Engineer. This role is to support their clients managed IT Support client base and develop and drive forward new requirements. It's important to note that this isn't a project engineer role but to support their clients on their service desk as a Senior Engineer. You will be reporting into the Service Desk Engineer. Responsibilities will include: Acting as a technical escalation point to the IT service desk Assist with pre-sales technical support Providing technical support by way of support tickets and emails Answering the phone when needed Completing business as usual activities such as vulnerability management, patching, backend systems troubleshooting Acting as primary technical lead Training other members of the desk, or assisting non technical staff with support issues Answering to the service desk manager A broad skill set is required for this role as you are the escalation point for the service desk. It is a pre-requisite that you have Azure platform & cloud-based skill set, with a comprehensive knowledge of traditional systems, server operating systems. The Person: For this role, our client is seeking someone with the following skills and experience. Previous experience held in an MSP environment is ideal but essential Experience in Azure and Microsoft 365 Strong technical experience of Microsoft Server operating systems, Microsoft core applications, such as Exchange, Domain Services Strong skills supporting Microsoft AD, DNS and Remote Desktop Services Experience supporting network related technologies and equipment Strong skills diagnosing & resolving client application, connectivity, and hardware-based incidents Understanding of virtualisation technologies and concepts Understanding of backup and DR technologies Excellent people skills Have own transport and driving license (though role is predominantly office based) Will be expected to complete Microsoft training, most likely one or all of the following: AZ-104 AZ-304 AZ-700 AZ800 & 801 The Salary: £31-37,000 depending on experience The Hours: Monday - Friday 9am - 5.30pm The Location: Bristol - Hybrid working (3 days in the office) The Benefits: Free Microsoft training and certifications with ongoing professional development, 24 days holiday + Bank Holidays which increase with experience, Car Parking, Pension
29/10/2025
Full time
The Job: We're delighted to be assisting our client with their need for a Senior IT Systems Engineer. This role is to support their clients managed IT Support client base and develop and drive forward new requirements. It's important to note that this isn't a project engineer role but to support their clients on their service desk as a Senior Engineer. You will be reporting into the Service Desk Engineer. Responsibilities will include: Acting as a technical escalation point to the IT service desk Assist with pre-sales technical support Providing technical support by way of support tickets and emails Answering the phone when needed Completing business as usual activities such as vulnerability management, patching, backend systems troubleshooting Acting as primary technical lead Training other members of the desk, or assisting non technical staff with support issues Answering to the service desk manager A broad skill set is required for this role as you are the escalation point for the service desk. It is a pre-requisite that you have Azure platform & cloud-based skill set, with a comprehensive knowledge of traditional systems, server operating systems. The Person: For this role, our client is seeking someone with the following skills and experience. Previous experience held in an MSP environment is ideal but essential Experience in Azure and Microsoft 365 Strong technical experience of Microsoft Server operating systems, Microsoft core applications, such as Exchange, Domain Services Strong skills supporting Microsoft AD, DNS and Remote Desktop Services Experience supporting network related technologies and equipment Strong skills diagnosing & resolving client application, connectivity, and hardware-based incidents Understanding of virtualisation technologies and concepts Understanding of backup and DR technologies Excellent people skills Have own transport and driving license (though role is predominantly office based) Will be expected to complete Microsoft training, most likely one or all of the following: AZ-104 AZ-304 AZ-700 AZ800 & 801 The Salary: £31-37,000 depending on experience The Hours: Monday - Friday 9am - 5.30pm The Location: Bristol - Hybrid working (3 days in the office) The Benefits: Free Microsoft training and certifications with ongoing professional development, 24 days holiday + Bank Holidays which increase with experience, Car Parking, Pension
The Job: We're delighted to be assisting our client with their need for a 2nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent customer service to their customers. You will be able to continuously grow and develop your skills and certifications working alongside their clients and as their business grows. Responsibilities will include: Provide one touch close troubleshooting on initial ticket logging Call handling and troubleshooting via telephone and remote support software Logging of changes and troubleshooting steps taken using CRM system Accurate time logging and updating tickets Adhering to standard operating processes Updating documentation in line with best practice and SOPs Providing a high level of customer service to all clients Liaising with 3rd party software vendors Determine root causes and implement short/ long term fixes where appropriate Work toward achieving team and company KPIs The Person: For this role, our client is seeking someone with experience of working for a MSP with 2 years IT experience and great people skills. Other skills and experience they are seeking include: Windows Desktop and Server operating systems experience Microsoft 365 administration experience Office Desktop software experience Anti-Virus troubleshooting experience Desktop, Laptop & Printer troubleshooting experience Broadband line diagnosis operational understanding Networking and Wi-Fi Operational understanding Mac/Linux operational understanding Operational knowledge of Active Directory A problem solver It would be lovely if you have gained qualifications such as CompTIA-A+, Microsoft Certifications, BTEC Lvl. 4 in Computing or similar field The Salary: £26-32,000 depending on experience The Hours: Monday - Friday 9am - 5.30pm The Location: Bristol - Hybrid working (3 days in the office) The Benefits: Free Microsoft training and certifications with ongoing professional development, 24 days holiday + Bank Holidays which increase with experience, Car Parking, Pension
17/10/2025
Full time
The Job: We're delighted to be assisting our client with their need for a 2nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent customer service to their customers. You will be able to continuously grow and develop your skills and certifications working alongside their clients and as their business grows. Responsibilities will include: Provide one touch close troubleshooting on initial ticket logging Call handling and troubleshooting via telephone and remote support software Logging of changes and troubleshooting steps taken using CRM system Accurate time logging and updating tickets Adhering to standard operating processes Updating documentation in line with best practice and SOPs Providing a high level of customer service to all clients Liaising with 3rd party software vendors Determine root causes and implement short/ long term fixes where appropriate Work toward achieving team and company KPIs The Person: For this role, our client is seeking someone with experience of working for a MSP with 2 years IT experience and great people skills. Other skills and experience they are seeking include: Windows Desktop and Server operating systems experience Microsoft 365 administration experience Office Desktop software experience Anti-Virus troubleshooting experience Desktop, Laptop & Printer troubleshooting experience Broadband line diagnosis operational understanding Networking and Wi-Fi Operational understanding Mac/Linux operational understanding Operational knowledge of Active Directory A problem solver It would be lovely if you have gained qualifications such as CompTIA-A+, Microsoft Certifications, BTEC Lvl. 4 in Computing or similar field The Salary: £26-32,000 depending on experience The Hours: Monday - Friday 9am - 5.30pm The Location: Bristol - Hybrid working (3 days in the office) The Benefits: Free Microsoft training and certifications with ongoing professional development, 24 days holiday + Bank Holidays which increase with experience, Car Parking, Pension
The Company: Our client is at the cutting edge of development in software solutions for healthcare learning. With clients who are universities, colleges, and regulatory bodies and based both in the UK and throughout the world. Through working with their client's needs, they specialise in high stakes summative exam software as well as course management systems. They have built a company which is providing innovate solutions to their clients and as a result are a successfully growing business operating not only all over the UK but internationally too. The Job: On their behalf, we are looking for a Software Engineer with an AI integration specialisation . This position is integral to the continued advancement of the innovative, customer-facing AI solutions embedded within their products. Are you looking for a challenging and rewarding career move in software development? Do you have a passion for delivering innovative solutions? It's a fascinating business to work in, developing innovative solutions for clients who are educating our future doctors, nurses, dentists and pharmacists. As part of the development team, you will be responsible for translating high-level AI concepts into functional prototypes, working closely with stakeholders to refine solutions, and collaborating with product engineers to evolve validated prototypes into robust, production-ready features that integrate seamlessly into the main codebase. Responsibilities will include: Prototype & Design AI Features Translate high-level product ideas into functional AI prototypes that demonstrate core value and feasibility. Contribute to the architecture, data flows, and UI/UX design of each prototype to ensure scalable and user-centred solutions. Collaborate with the product engineering team to develop validated prototypes into production-ready implementations. Stakeholder Collaboration Present and demo prototypes to Project Managers, Senior Developers and Directors to gather feedback and drive iteration. Communicate technical decisions, constraints, and trade-offs in clear, accessible language for both technical and non-technical stakeholders. Code Development & Review Write clean, maintainable code using JavaScript/Java/Swift/C#/HTML/CSS/ASP/SQL where required. Integrate external AI services (e.g., OpenAI API) into prototypes and production features. Participate in code reviews and incorporate feedback to uphold high standards of code quality. Testing & Quality Assurance Develop and maintain automated tests using their Test Harness to ensure functional and performance integrity. Ensure all implementations meet security, accessibility, and performance standards before being merged into the product codebase. The Person: For this role our client is looking for an individual who has also demonstrated their capability in software engineering, and possess experience in integrating third-party APIs, ideally inclusive of AI or language model services. This is a growing company within the dynamic EdTech sector. You will have the opportunity to help them drive that growth in this key role within the business. Essential Qualifications & Experience: Strong background in computer science, mathematics, or a related quantitative discipline either through formal education or equivalent demonstrable hands-on experience. Proven experience developing web applications, with proficiency in JavaScript. Practical experience integrating third-party APIs, ideally including AI/LLM services. Desirable Experience: Exposure to AI/ML frameworks such as Python, Hugging Face, or Azure AI. Experience in modernizing or migrating legacy technology stacks. Familiarity with assessment platforms, ed-tech, or regulated software environments. Experience with test-driven or behaviour-driven development methodologies. The Benefits: 25 days holiday Bank Holiday Health plan Enhanced pension contribution The Salary: £30-35,000 based on experience The Hours: 40 hours 8:30am - 5:30pm or 9:00am - 6:00pm The Location: Bristol
17/10/2025
Full time
The Company: Our client is at the cutting edge of development in software solutions for healthcare learning. With clients who are universities, colleges, and regulatory bodies and based both in the UK and throughout the world. Through working with their client's needs, they specialise in high stakes summative exam software as well as course management systems. They have built a company which is providing innovate solutions to their clients and as a result are a successfully growing business operating not only all over the UK but internationally too. The Job: On their behalf, we are looking for a Software Engineer with an AI integration specialisation . This position is integral to the continued advancement of the innovative, customer-facing AI solutions embedded within their products. Are you looking for a challenging and rewarding career move in software development? Do you have a passion for delivering innovative solutions? It's a fascinating business to work in, developing innovative solutions for clients who are educating our future doctors, nurses, dentists and pharmacists. As part of the development team, you will be responsible for translating high-level AI concepts into functional prototypes, working closely with stakeholders to refine solutions, and collaborating with product engineers to evolve validated prototypes into robust, production-ready features that integrate seamlessly into the main codebase. Responsibilities will include: Prototype & Design AI Features Translate high-level product ideas into functional AI prototypes that demonstrate core value and feasibility. Contribute to the architecture, data flows, and UI/UX design of each prototype to ensure scalable and user-centred solutions. Collaborate with the product engineering team to develop validated prototypes into production-ready implementations. Stakeholder Collaboration Present and demo prototypes to Project Managers, Senior Developers and Directors to gather feedback and drive iteration. Communicate technical decisions, constraints, and trade-offs in clear, accessible language for both technical and non-technical stakeholders. Code Development & Review Write clean, maintainable code using JavaScript/Java/Swift/C#/HTML/CSS/ASP/SQL where required. Integrate external AI services (e.g., OpenAI API) into prototypes and production features. Participate in code reviews and incorporate feedback to uphold high standards of code quality. Testing & Quality Assurance Develop and maintain automated tests using their Test Harness to ensure functional and performance integrity. Ensure all implementations meet security, accessibility, and performance standards before being merged into the product codebase. The Person: For this role our client is looking for an individual who has also demonstrated their capability in software engineering, and possess experience in integrating third-party APIs, ideally inclusive of AI or language model services. This is a growing company within the dynamic EdTech sector. You will have the opportunity to help them drive that growth in this key role within the business. Essential Qualifications & Experience: Strong background in computer science, mathematics, or a related quantitative discipline either through formal education or equivalent demonstrable hands-on experience. Proven experience developing web applications, with proficiency in JavaScript. Practical experience integrating third-party APIs, ideally including AI/LLM services. Desirable Experience: Exposure to AI/ML frameworks such as Python, Hugging Face, or Azure AI. Experience in modernizing or migrating legacy technology stacks. Familiarity with assessment platforms, ed-tech, or regulated software environments. Experience with test-driven or behaviour-driven development methodologies. The Benefits: 25 days holiday Bank Holiday Health plan Enhanced pension contribution The Salary: £30-35,000 based on experience The Hours: 40 hours 8:30am - 5:30pm or 9:00am - 6:00pm The Location: Bristol
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