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IT Field Engineer - Three Legged Cross - £26,000-£34,000 DOE Our client is a long-established Telecoms and IT provider supporting businesses across Dorset and Hampshire. They are now seeking a motivated IT Field Engineer to join their growing team. This role of IT Field Engineer offers a varied mix of on-site support, project implementation, and solution design across a wide range of IT and telecoms products. You will play a key role in planning, installing, and supporting solutions, ensuring projects are delivered on time, on budget, and to the highest standard of customer satisfaction. Key Responsibilities Install and configure IT and Telecoms solutions Onboard customers onto managed support services. Provide both remote and on-site technical support. Plan and manage installation projects end-to-end, including surveys, statements of work, and handover. Assist sales and customers with technical solution design and recommendations. Maintain accurate project and service records via CRM/ticketing systems. Identify and drive technical sales opportunities. Essential Skills & Experience Strong knowledge of configuring routers, switches, and firewalls. Experience installing IT hardware and services. Skilled with virtual environments, including disaster recovery. Expertise in Azure and virtualised cloud services. Hands-on experience with Wi-Fi installation and configuration (Ruckus & Ubiquiti/Unifi preferred). Cloud telephony design and implementation. Knowledge of SIP, broadband, and LAN infrastructure (testing, terminating, and design). Experience with CRM/ticketing systems. Full UK driving license. Excellent communication and planning skills. Professional, proactive, and customer-focused approach. Desirable Skills & Certifications Microsoft Cloud, Server (), and Security (Defender) experience/certifications. Networking certifications (CCNA, Fortinet, Netgear). VMware/Hyper-V experience. PC/Laptop build and fault diagnosis. Router/firewall configuration (Draytek & FortiGate preferred). VOIP telephony solutions. Project management qualifications/experience. ConnectWise Manage CRM experience. Benefits Salary: £26,000-£34,000 DOE Company vehicle 23 days holiday bank holidays , rising to 25 after 2 years Opportunities for certification and career development IT Field Engineer, Azure, IT Support,

IT Account Manager, Romsey £40K - £50K + Commission Are you an experienced and driven IT Infrastructure Technician with knowledge in Network Infrastructure, Cloud and Network? Would you like to make a transition into an Account Manager role? If so, an excellent opportunity has arisen for a dedicated an IT Account Manager to join a well-established company focused on empowering organisations with cutting-edge IT solutions that drive growth, efficiency, and success. The primary responsibility of the IT Account Manager is to manage and nurture relationships with an existing client base. The ideal candidate will have a strong understanding of IT solutions, excellent communication skills, and a passion for providing exceptional client service. Main duties of the IT Account Manager • Understand clients' business needs, challenges, and objectives to provide tailored IT solutions and services. • Regularly review and analyse client accounts to identify areas for improvement or expansion. • Generating new business with new and existing customers by building enduring relationships • Maintain accurate records of client interactions, transactions, and account status using CRM software. Key competences of the IT Account Manager • Knowledge of IT infrastructure sales is essential • Competency in providing IT solutions, products, and services (WAN, Cloud, Security, Microsoft) • Knowledge of Azure is highly desirable, but training can be provided • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients. • Strategic thinking, problem-solving and prioritising skills. • Friendly and flexible approach towards colleagues and customers The IT Account Manager is a permanent and full-time role offering an annual salary up to £50K plus commission, healthcare scheme, pension and social events. The successful candidate will be expected to stay current with IT industry trends and developments, which is crucial for providing valuable insights to clients and maintaining a competitive edge in the market. If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW!