TechR Limited

Business Development Executive £24K - £26K Basic. £36K - £38K OTE Job Description: Cloud, Network and IT Security are at the heart of what we do. For the past 20 years, we have helped clients across the private, public and voluntary sectors by advising, designing and delivering innovative cloud, security and networking solutions. Our products and services range include Virtual Data Centre, AWS/Azure, WAN, Cloud Telephony, SD-WAN, Threat Management, and more. We take pride in delivering high-performance, first class solutions to our customers. Our workforce consists of those who are experts within their fields and who live our company values of Service, Excellence, Teamwork and Commitment. We recognise the importance of learning new skills and are committed to our employees' continuous training and development. Role Building on our success we are looking to recruit a Business Development Executive based in London. As a member of the Sales team this will be an involved and challenging role with significant opportunity for skills development and career progression. Responsibilities An internal-based role you will be responsible for handling incoming calls and initiating proactive outbound calls and email campaigns. Utilising warm leads promoting the use of our services to achieve personal sales targets, business growth and maintain customer satisfaction. Sales Performance • Provide effective response to incoming customer enquiries. • Generate opportunities and increase revenue from proactive and reactive customer engagement. • Manage orders for upgrades, changes and additions to current services. • Initiate and implement a structured plan to manage sales activity. • Provide forecasts and information including regular and ad hoc reports as required by management. Customer Focus • Where applicable, be the personal interface for customers and prospects; ensuring strong customer relations and resolving issues of customer dissatisfaction. • Maintain a thorough appreciation of each customer's business and propose solutions to add value for both current and future requirements. Aid the customer in improving their competitive position. • Execute a contact strategy with each customer, maintaining a high level of contact within set timescales. • Promote confidence in us and self as a professional and competent supplier of managed communications services. Interpersonal Skills • Liaise with customers, colleagues and external partners to build relationships, collaborate and share information in order to create customer value. • Participate in creating a team spirit and assist in the team's overall achievement. Essential Skills Relevant experience is preferred but primarily we are looking for individuals with the right attitude, natural sales ability, and an engaging personality. Full training and support will be provided to ensure your success. Ability to communicate effectively with customers and internal teams is a key attribute for success in this role. The successful candidate will demonstrate: • A desire to progress a career in sales. • Knowledge of and interest in technology/IT/communications • Strong communication and listening skills building quick rapport with customers and colleagues. • A polite, confident and friendly manner. • Positive attitude and perseverance. • Flexibility and quick thinking. • Well-organised and thorough; self-motivated and target driven. • Competence using Microsoft Office products Desirable Skills • Good knowledge of our products and services. • Previous experience using Microsoft Dynamics would be desirable. In line with requirement of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, all candidates will be required to provide to our original documents supporting your right to live and work in the UK (including passport, visa details, work permits etc.). Experience Required: 2 Years in a technology-sales organisation Job Type Permanent Job Status Full Time

Account Manager - Corporate Accounts Cloud, Network and IT Security are at the heart of what we do. For the past 20 years, we have helped clients across the private, public and voluntary sectors by advising, designing and delivering innovative cloud, security and networking solutions. Our products and services range include Virtual Data Centre, AWS/Azure, WAN, Cloud Telephony, SD-WAN, Threat Management, and more. We take pride in delivering high-performance, first class solutions to our customers. Our workforce consists of those who are experts within their fields and who live our company values of Service, Excellence, Teamwork and Commitment. We recognise the importance of learning new skills and are committed to our employees' continuous training and development. Role Building on our success we are looking to recruit an Account Manager to work in our corporate sales team. This role is fundamental to our growth by supporting our existing clients, promoting business across our portfolio of solutions, and developing opportunities with new logo accounts. Responsibilities Using your existing account management knowledge and experience to promote the use of our portfolio of cloud, network and IT-based solutions. To achieve personal sales targets, business growth and maintain customer satisfaction. Sales Performance • Achieve sales targets through retention and growth of existing revenue base. • Lead sales effort on managed service sales opportunities. • Proactively identify/create opportunities and generate a sales pipeline. • Take the lead in proposal generation and driving opportunities forward. • Implement a structured plan to manage sales activity and ensure key targets are achieved. • Gain commitment from key decision-makers. • Understand the competition and overcome prospect objections. • Negotiate contracts including bespoke commercial models and terms in association with legal department. • Balance customer advocacy with need to ensure business is right for us. • Provide accurate and timely forecasts and information including regular and ad hoc reports as required by management. Customer Focus • Be the personal interface for prospects and customers at all levels, ensuring strong customer relations and resolving issues of customer dissatisfaction. • Maintain a thorough appreciation of each customer's strategy, organisation and procurement process in order to propose solutions that add value for both current and future requirements. Aid the customer in improving their organisation. • Execute a contact strategy with each customer, maintaining an appropriate level of contact within set timescales. • Promote customer confidence in us and self as a professional and competent supplier of managed communications services. • Maintain up to date knowledge of the customer's industry and key industry drivers. Resource and Team Management • Liaise with prospects, customers, colleagues and external partners to build relationships, collaborate and share information in order to create customer value. • Work with our technical consultants and internal support to create the customer proposition and close orders. • Participate in creating a team spirit and assist in the team's overall achievement. Essential Skills • Proven, successful track record of a consultative sales approach to selling managed services in the business-to-business environment. • Experienced in targeting and acquiring new corporate accounts. • Strong sales, communication, negotiation, and influencing skills. • Excellent written and oral communication skills. • Strong level of commercial and contractual awareness. • Professional, enthusiastic, confident, organised and entrepreneurial. • Competence using PC packages including Word, Excel, PowerPoint and Outlook. Desirable Skills • Good knowledge of our products and services. • Previous experience using Microsoft Dynamics CRM would be desirable. Our employees benefit from a hybrid working style between home, office, and where appropriate customer and supplier sites. The exact mix varies depending on business needs and legislative rules and will be agreed upon between us. In line with requirement of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, all candidates will be required to provide to our original documents supporting your right to live and work in the UK (including passport, visa details, work permits etc).