A leading utility company in the UK is looking for a Design Services Manager to lead small to medium-sized design projects. In this role, you'll coordinate design consultant services, manage risks, and ensure quality assurance. Candidates should hold a degree in Civil Engineering or be working towards professional status. Strong project management and stakeholder engagement skills are essential. This position includes attractive benefits such as an annual bonus scheme and dedicated training opportunities.
03/02/2026
Full time
A leading utility company in the UK is looking for a Design Services Manager to lead small to medium-sized design projects. In this role, you'll coordinate design consultant services, manage risks, and ensure quality assurance. Candidates should hold a degree in Civil Engineering or be working towards professional status. Strong project management and stakeholder engagement skills are essential. This position includes attractive benefits such as an annual bonus scheme and dedicated training opportunities.
Overview Select how often (in days) to receive an alert: At Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. If you want to do more, because you care, we want you on our team. EVERYTHING YOU NEED TO KNOW We have a new opportunity to join Severn Trent's Waste Customer Networks team covering our Leicestershire region, from our Leicester Water Centre base! This team is responsible for the inspection, maintenance, improvements, and repair of our amazing waste network. Responsibilities The HGV City Flex Operative role will require you to work in a two-person team. You'll be responsible for resolving various issues and offering our customers fantastic service when they need you the most. You'll be working within our communities, focusing on resolving issues such as blocked sewers, using an array of impressive vacuum, jetting and blockage clearing equipment. The role works on a 4on4off shift pattern, 36.75 hours a week which will involve some working on weekends and evenings on a rotating shift pattern. Other things you may be involved in are: Carrying out CCTV surveys of drainage systems to maintain, diagnose and determine the most appropriate solution. Liaising with other departments including our control centre, operations, and maintenance. Working within confined spaces and working at heights. Operating your vehicle in compliance with road transport legislation and Severn Trent policies and procedures. Ensuring vehicles are maintained in a clean & roadworthy condition both internally and externally. What you'll bring to the role To be able to do this role you must hold a Class 2 or Class 1 license. A passion for doing a quality, right first-time job, together with good attention to detail, to ensure you get to the root cause of issues and get them fixed. Self-motivation, the ability to work as a team as well as autonomously and have an excellent work ethic. The ability and desire to build strong relationships with customers. Strong organisation skills with an interest in problem solving. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you? What's in it for you Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite's perks that you'll get being part of the Severn Trent family: £33,138.04 plus weekend working and shift allowances 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) Annual bonus scheme (of up to £1,500 per annum based on company performance) Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate 10% monthly discount with Busy Bee Nurseries, and one-week free childcare Dedicated training and development with our 'Academy' Electric vehicle scheme and retail offers Family friendly policies Two volunteering days per year Let's go We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails
03/02/2026
Full time
Overview Select how often (in days) to receive an alert: At Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. If you want to do more, because you care, we want you on our team. EVERYTHING YOU NEED TO KNOW We have a new opportunity to join Severn Trent's Waste Customer Networks team covering our Leicestershire region, from our Leicester Water Centre base! This team is responsible for the inspection, maintenance, improvements, and repair of our amazing waste network. Responsibilities The HGV City Flex Operative role will require you to work in a two-person team. You'll be responsible for resolving various issues and offering our customers fantastic service when they need you the most. You'll be working within our communities, focusing on resolving issues such as blocked sewers, using an array of impressive vacuum, jetting and blockage clearing equipment. The role works on a 4on4off shift pattern, 36.75 hours a week which will involve some working on weekends and evenings on a rotating shift pattern. Other things you may be involved in are: Carrying out CCTV surveys of drainage systems to maintain, diagnose and determine the most appropriate solution. Liaising with other departments including our control centre, operations, and maintenance. Working within confined spaces and working at heights. Operating your vehicle in compliance with road transport legislation and Severn Trent policies and procedures. Ensuring vehicles are maintained in a clean & roadworthy condition both internally and externally. What you'll bring to the role To be able to do this role you must hold a Class 2 or Class 1 license. A passion for doing a quality, right first-time job, together with good attention to detail, to ensure you get to the root cause of issues and get them fixed. Self-motivation, the ability to work as a team as well as autonomously and have an excellent work ethic. The ability and desire to build strong relationships with customers. Strong organisation skills with an interest in problem solving. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you? What's in it for you Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite's perks that you'll get being part of the Severn Trent family: £33,138.04 plus weekend working and shift allowances 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) Annual bonus scheme (of up to £1,500 per annum based on company performance) Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate 10% monthly discount with Busy Bee Nurseries, and one-week free childcare Dedicated training and development with our 'Academy' Electric vehicle scheme and retail offers Family friendly policies Two volunteering days per year Let's go We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails
A leading utility company in the UK is seeking a Schedule & Delivery Manager to lead a dynamic team in operational planning and scheduling. The role involves managing stakeholders, ensuring high-performance standards, and driving process improvements. Candidates should have strong people management skills, technical expertise in scheduling tools, and a collaborative approach. Benefits include competitive leave, an annual bonus, and a leading pension scheme. Join us and make a positive impact on our environment and communities.
03/02/2026
Full time
A leading utility company in the UK is seeking a Schedule & Delivery Manager to lead a dynamic team in operational planning and scheduling. The role involves managing stakeholders, ensuring high-performance standards, and driving process improvements. Candidates should have strong people management skills, technical expertise in scheduling tools, and a collaborative approach. Benefits include competitive leave, an annual bonus, and a leading pension scheme. Join us and make a positive impact on our environment and communities.
A leading utility company in Leicester is seeking an HGV City Flex Operative. The role focuses on resolving blocked sewer issues and providing excellent customer service. Candidates must hold a Class 1 or 2 license and demonstrate strong attention to detail and self-motivation. The position includes a 36.75-hour work week on a rotating shift pattern, with multiple benefits like bonuses, paid holidays, and training opportunities. Join the team to make a positive impact in the community.
03/02/2026
Full time
A leading utility company in Leicester is seeking an HGV City Flex Operative. The role focuses on resolving blocked sewer issues and providing excellent customer service. Candidates must hold a Class 1 or 2 license and demonstrate strong attention to detail and self-motivation. The position includes a 36.75-hour work week on a rotating shift pattern, with multiple benefits like bonuses, paid holidays, and training opportunities. Join the team to make a positive impact in the community.
Department: Customer Planning & Scheduling Schedule & Delivery Manager LET'S CUT STRAIGHT TO IT At Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. If you want to do more, because you care, we want you on our team. LET'S TELL YOU MORE Are you ready to lead a dynamic team and drive operational excellence? As a Scheduling Manager within Workforce Planning & Optimisation (WPO), you will be at the helm of all planning and scheduling activities, ensuring our field operations run with precision and efficiency. This pivotal role demands strategic oversight and a commitment to aligning outputs with service levels, business priorities, and regulatory requirements. In this role, you will lead from the front, owning the performance of the planning function, driving continuous improvement, and ensuring our processes are both effective and agile. Your leadership will be crucial in developing a high performing team. You will set clear expectations, hold individuals accountable, and foster a culture of ownership, excellence, and continuous learning. Key accountabilities in this role include: People Management: Develop and lead a front line team, coach for performance improvement, and ensure optimal scheduling. Stakeholder Management: Manage stakeholders and ensure effective communication and collaboration to meet service standards. Process Quality, Delivery and Insight: Maintain control of work stack and WIP, track KPIs, ensure process quality, provide performance insights, drive continuous improvement, and set daily priorities for the team. Technical Expertise: Act as a technical expert in planning and scheduling, utilizing tools like Salesforce, SAP ESS/MSS, eSCADA, Genesys, Microsoft Teams, Power BI, and Power Apps. Financial accountability: Understand cost drivers, manage teams within budget, contribute to future budgeting, and drive long term efficiency. HOW WE WORK You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That's why, we value in person moments to keep our culture alive and why for this role you'll usually find us in the office during our working hours. WHAT WE'RE LOOKING FOR We are looking for a dynamic leader with strong people management and leadership skills, excellent communication and stakeholder management abilities, and proficiency in process quality assurance. The ideal candidate will have technical expertise in dispatch, jeopardy, and alarm management, the ability to balance priorities and workload demands, and creative problem solving skills. Proficiency in Salesforce, SAP ESS/MSS, eSCADA, Genesys, Microsoft Teams, Power BI, and Power Apps is essential. Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care. HOW WE'LL REWARD AND CARE FOR YOU IN RETURN It's not just a job; it's a career. We offer benefits that reward great work and award winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites: 28 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year). Annual leave rises to 28 days after 5 years of service. Annual bonus scheme (of up to £2,250 per annum based on company performance) Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) Family friendly policies (including a year off fully paid maternity and adoption leave) Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate Dedicated training and development with our 'Academy' Electric vehicle scheme and retail offers Two volunteering days per year LET'S GO We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.
03/02/2026
Full time
Department: Customer Planning & Scheduling Schedule & Delivery Manager LET'S CUT STRAIGHT TO IT At Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. If you want to do more, because you care, we want you on our team. LET'S TELL YOU MORE Are you ready to lead a dynamic team and drive operational excellence? As a Scheduling Manager within Workforce Planning & Optimisation (WPO), you will be at the helm of all planning and scheduling activities, ensuring our field operations run with precision and efficiency. This pivotal role demands strategic oversight and a commitment to aligning outputs with service levels, business priorities, and regulatory requirements. In this role, you will lead from the front, owning the performance of the planning function, driving continuous improvement, and ensuring our processes are both effective and agile. Your leadership will be crucial in developing a high performing team. You will set clear expectations, hold individuals accountable, and foster a culture of ownership, excellence, and continuous learning. Key accountabilities in this role include: People Management: Develop and lead a front line team, coach for performance improvement, and ensure optimal scheduling. Stakeholder Management: Manage stakeholders and ensure effective communication and collaboration to meet service standards. Process Quality, Delivery and Insight: Maintain control of work stack and WIP, track KPIs, ensure process quality, provide performance insights, drive continuous improvement, and set daily priorities for the team. Technical Expertise: Act as a technical expert in planning and scheduling, utilizing tools like Salesforce, SAP ESS/MSS, eSCADA, Genesys, Microsoft Teams, Power BI, and Power Apps. Financial accountability: Understand cost drivers, manage teams within budget, contribute to future budgeting, and drive long term efficiency. HOW WE WORK You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That's why, we value in person moments to keep our culture alive and why for this role you'll usually find us in the office during our working hours. WHAT WE'RE LOOKING FOR We are looking for a dynamic leader with strong people management and leadership skills, excellent communication and stakeholder management abilities, and proficiency in process quality assurance. The ideal candidate will have technical expertise in dispatch, jeopardy, and alarm management, the ability to balance priorities and workload demands, and creative problem solving skills. Proficiency in Salesforce, SAP ESS/MSS, eSCADA, Genesys, Microsoft Teams, Power BI, and Power Apps is essential. Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care. HOW WE'LL REWARD AND CARE FOR YOU IN RETURN It's not just a job; it's a career. We offer benefits that reward great work and award winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites: 28 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year). Annual leave rises to 28 days after 5 years of service. Annual bonus scheme (of up to £2,250 per annum based on company performance) Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) Family friendly policies (including a year off fully paid maternity and adoption leave) Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate Dedicated training and development with our 'Academy' Electric vehicle scheme and retail offers Two volunteering days per year LET'S GO We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.
A leading water utility company in the UK is seeking an experienced Enterprise Architect to translate business strategy into technical direction. The role involves defining and maintaining the enterprise architecture framework and engaging with senior stakeholders. Ideal candidates will have experience in utilities, mastery of architecture frameworks, and a track record of improving customer operations. The company offers competitive rewards, including a solid pension scheme and extensive training opportunities.
02/02/2026
Full time
A leading water utility company in the UK is seeking an experienced Enterprise Architect to translate business strategy into technical direction. The role involves defining and maintaining the enterprise architecture framework and engaging with senior stakeholders. Ideal candidates will have experience in utilities, mastery of architecture frameworks, and a track record of improving customer operations. The company offers competitive rewards, including a solid pension scheme and extensive training opportunities.
Select how often (in days) to receive an alert: At Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. If you want to do more, because you care, we want you on our team. LET'S TELL YOU MORE In our Technology department we're seeking an Enterprise Architect with Customer Experience and Operations (Utilities) expertise to work withour Head of Technology Business Planning, Strategy and Architecture to develop Severn Trent's target customer architecture, analysing our business strategies, and ensuring that the future Technology Strategy enables these. As our newest Enterprise Architect in the team, you'll play a pivotal role in translating business strategy into enterprise-wide technology direction, ensuring alignment through structured architecture services and governance. As an Enterprise Architect, you will be responsible for defining and maintaining the enterprise architecture framework, ensuring alignment between business strategy and technology delivery. You will work across multiple domains, engaging with senior stakeholders to influence decision-making and drive architectural governance, innovation, and transformation. You will own the target-state architecture for customer contact, billing, and field service, while leading the evolution of Kraken, Genesys, Twilio, SAP, and Salesforce FSM to deliver resilient, scalable customer experiences and efficient meter to cash. You will contribute to and lead across our six core Enterprise Architecture services, including future state planning, vendor insight, enterprise capability alignment, strategic business planning, early-stage solutioning, and governance. Your key responsibilities will include:- Lead and evolve enterprise architecture standards, principles, and 12-36 month technology roadmaps across key domains (contact centre, billing, CRM/MDM, integrations, field service). Provide strategic insight on emerging technologies, industry trends, vendor landscapes, and ensure compliance with security, privacy, and regulatory frameworks. Shape business and portfolio strategies with senior leaders, ensuring technology investments deliver measurable outcomes across customer experience, operations, and data quality. Govern architectural practices through design forums and oversight, ensuring consistency, compliance, and alignment to strategic principles. Champion innovation, mentor architects, support solution shaping for early stage demand, and guide major change programmes to manage technical risk and ensure integrated delivery. Support procurement evaluations, provide team leadership and career coaching, and participate in out of hours IT leadership responsibilities. HOW WE WORK You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That's why, we value in-person moments to keep our culture alive but also understand the flexibility working from home can bring. So, you'll usually find us in the office, but working from home is supported, when you need it. WHAT WE'RE LOOKING FOR With a proven ability to engage and influence stakeholders at the highest levels, this role demands you to be able to simplify complexity and guide the organisation through large scale architectural challenges with confidence. You'll bring deep mastery of enterprise architecture design and governance, supported by strong awareness of emerging technologies and their strategic impact. Your understanding of leading architectural frameworks-from TOGAF to Zachman-will enable you to align technical direction with corporate governance while helping to foster innovation across the organisation. You'll operate across all architecture domains, from data and security to integration and solution design, with particular strength in event driven and API first integration, identity and consent, data protection, and observability. With a track record of improving contact centre and billing performance through architectural excellence-ideally in utilities, retail energy, or other high volume customer operations-you'll also bring sharp consultancy skills and the ability to communicate clearly and persuasively. Experience optimising usage based platform costs (such as Genesys/Twilio) and SaaS consumption will further set you apart. HOW WE'LL REWARD AND CARE FOR YOU IN RETURN It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites: 31 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) Annual bonus scheme (of up to 20% of salary dependent on company performance) Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) Family friendly policies (including, a year off fully paid maternity and adoption leave) Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate Dedicated training and development with our 'Academy' Car allowance of £5,208 pa (pro-rata whereappropriate) Private medical cover, life assurance, incomeprotectionand personal accident cover Electric vehicle scheme and retail offers Two volunteering days per year LET'S GO We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.
02/02/2026
Full time
Select how often (in days) to receive an alert: At Severn Trent, our people are at the heart of everything we do. We're in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. If you want to do more, because you care, we want you on our team. LET'S TELL YOU MORE In our Technology department we're seeking an Enterprise Architect with Customer Experience and Operations (Utilities) expertise to work withour Head of Technology Business Planning, Strategy and Architecture to develop Severn Trent's target customer architecture, analysing our business strategies, and ensuring that the future Technology Strategy enables these. As our newest Enterprise Architect in the team, you'll play a pivotal role in translating business strategy into enterprise-wide technology direction, ensuring alignment through structured architecture services and governance. As an Enterprise Architect, you will be responsible for defining and maintaining the enterprise architecture framework, ensuring alignment between business strategy and technology delivery. You will work across multiple domains, engaging with senior stakeholders to influence decision-making and drive architectural governance, innovation, and transformation. You will own the target-state architecture for customer contact, billing, and field service, while leading the evolution of Kraken, Genesys, Twilio, SAP, and Salesforce FSM to deliver resilient, scalable customer experiences and efficient meter to cash. You will contribute to and lead across our six core Enterprise Architecture services, including future state planning, vendor insight, enterprise capability alignment, strategic business planning, early-stage solutioning, and governance. Your key responsibilities will include:- Lead and evolve enterprise architecture standards, principles, and 12-36 month technology roadmaps across key domains (contact centre, billing, CRM/MDM, integrations, field service). Provide strategic insight on emerging technologies, industry trends, vendor landscapes, and ensure compliance with security, privacy, and regulatory frameworks. Shape business and portfolio strategies with senior leaders, ensuring technology investments deliver measurable outcomes across customer experience, operations, and data quality. Govern architectural practices through design forums and oversight, ensuring consistency, compliance, and alignment to strategic principles. Champion innovation, mentor architects, support solution shaping for early stage demand, and guide major change programmes to manage technical risk and ensure integrated delivery. Support procurement evaluations, provide team leadership and career coaching, and participate in out of hours IT leadership responsibilities. HOW WE WORK You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That's why, we value in-person moments to keep our culture alive but also understand the flexibility working from home can bring. So, you'll usually find us in the office, but working from home is supported, when you need it. WHAT WE'RE LOOKING FOR With a proven ability to engage and influence stakeholders at the highest levels, this role demands you to be able to simplify complexity and guide the organisation through large scale architectural challenges with confidence. You'll bring deep mastery of enterprise architecture design and governance, supported by strong awareness of emerging technologies and their strategic impact. Your understanding of leading architectural frameworks-from TOGAF to Zachman-will enable you to align technical direction with corporate governance while helping to foster innovation across the organisation. You'll operate across all architecture domains, from data and security to integration and solution design, with particular strength in event driven and API first integration, identity and consent, data protection, and observability. With a track record of improving contact centre and billing performance through architectural excellence-ideally in utilities, retail energy, or other high volume customer operations-you'll also bring sharp consultancy skills and the ability to communicate clearly and persuasively. Experience optimising usage based platform costs (such as Genesys/Twilio) and SaaS consumption will further set you apart. HOW WE'LL REWARD AND CARE FOR YOU IN RETURN It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites: 31 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) Annual bonus scheme (of up to 20% of salary dependent on company performance) Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) Family friendly policies (including, a year off fully paid maternity and adoption leave) Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate Dedicated training and development with our 'Academy' Car allowance of £5,208 pa (pro-rata whereappropriate) Private medical cover, life assurance, incomeprotectionand personal accident cover Electric vehicle scheme and retail offers Two volunteering days per year LET'S GO We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.
