Aon

Client Service Delivery Specialist - Global Broking Centre 12 Month Fixed Term Contract Do you want to be part of a new and exciting team? Are you someone who wants to make a difference in your role and help us deliver outstanding service to our clients? Then this is the role for you! We have a range of roles across our Client Service Delivery team working in different product lines across Aon. This is a hybrid role with the flexibility to work both virtually and from our London and Chelmsford offices. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will be responsible for managing key technical activities across the broking / placement process. A usual day as a Client Service Delivery Specialist will involve: Engagement with the broking teams - large, complex, global insurance contracts, involving multiple insurers and high value insurance placements. Using technical system and engaging with Offshore Partners to produce policy documents / invoice requests Provide SME technical placement advice to the Brokers as required. Liaising with underwriters Sharing best practice Presenting ideas on process improvements. Monitoring the risk life cycle / your workflow to ensure your policies are on track with performance targets. Collaborating with Client Service Delivery colleagues to meet divisional targets. How this opportunity is different The Client Service Delivery team has created value by sharing best practice, removing duplication, and standardising ways of working - we ensure activities are allocated appropriately. Right people, right skills, right activities . This role provides you with the opportunity to collaborate with various teams (internally and externally) including, broking teams, underwriters, offshore providers, operations, and fiduciary. You will be supported in your role, not only with day-to-day management but also career development opportunities to ensure you have skills and ability to progress your career at Aon. Skills and experience that will lead to success High attention to detail. Ability to work individually and in a team. Relevance experience within the insurance industry preferred. Understanding of insurance risk and actuarial principle preferred. Excellent listening, organisation, and presentation abilities. An organised, highly personable, and approachable individual, who is a skilled communicator. Willingness to learn and share knowledge. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Client Service Delivery Specialist - Global Broking Centre Do you want to be part of a new and exciting team? Are you someone who wants to make a difference in your role and help us deliver outstanding service to our clients? Then this is the role for you! We have a range of roles across our Client Service Delivery team working in different product lines across Aon. This is a hybrid role with the flexibility to work both virtually and from our London and Chelmsford offices. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will be responsible for managing key technical activities across the broking / placement process. A usual day as a Client Service Delivery Specialist will involve: Engagement with the broking teams - large, complex, global insurance contracts, involving multiple insurers and high value insurance placements. Using technical system and engaging with Offshore Partners to produce policy documents / invoice requests Provide SME technical placement advice to the Brokers as required. Liaising with underwriters Sharing best practice Presenting ideas on process improvements. Monitoring the risk life cycle / your workflow to ensure your policies are on track with performance targets. Collaborating with Client Service Delivery colleagues to meet divisional targets. How this opportunity is different The Client Service Delivery team has created value by sharing best practice, removing duplication, and standardising ways of working - we ensure activities are allocated appropriately. Right people, right skills, right activities . This role provides you with the opportunity to collaborate with various teams (internally and externally) including, broking teams, underwriters, offshore providers, operations, and fiduciary. You will be supported in your role, not only with day-to-day management but also career development opportunities to ensure you have skills and ability to progress your career at Aon. Skills and experience that will lead to success High attention to detail. Ability to work individually and in a team. Relevance experience within the insurance industry preferred. Understanding of insurance risk and actuarial principle preferred. Excellent listening, organisation, and presentation abilities. An organised, highly personable, and approachable individual, who is a skilled communicator. Willingness to learn and share knowledge. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. 9

Technology Service Engineer We're hiring! Aon are currently recruiting a Technology Service Engineer to join our team in Sheffield. The Technology Service Engineer will be primarily responsible for: Supporting the business by providing technical support to all Aon business entities within the deskside environment; Communicating appropriately to internal and external parties during BAU or Work Request based activities; Assisting with the delivery of IT projects. About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as a Technology Service Engineer: Supporting and maintaining all deskside technologies: Second line troubleshooting of IT incidents raised by colleagues through our Global Service Desk; Prioritising workload and managing colleague expectations; Managing and documenting daily workload using our IT Service Management tool; Taking ownership of incidents/requests and collaborating with third parties, where necessary, until fulfilment; Responsibility for deskside asset management activity following strict procedures and processes in relation to hardware movements, installations, and recoveries: Managing stock control at all offices, ensuring appropriate levels of IT stock are held; Supporting deskside equipment relocation and provision onsite and between offices; Assisting in maintaining security of Aon IT hardware assets; Accurate maintenance of the asset management database; Handling the recycling of redundant IT hardware, following agreed disposal processes with third parties according to WEEE regulations; Providing mentoring for junior staff, with documentation, processes, and queue management; Proactively participating in internal meetings; Assisting in maintaining full legal complicity of Aon installed software; Participating in training to add to the overall skill levels of the Colleague Technology Services team; Providing L1 and L2 support at tech bars as and when required; Frequently travelling between Aon offices throughout the region providing L2 deskside support, as and when required; Analysing and producing data for Aon managers, as required; Creating and maintaining documentation for all future and existing IT policies, procedures, and for the knowledge base; Ensuring technology support meets the customer requirements as defined in the Service Level Agreements; Playing a key role in the adoption and promotion of new technology; Responsibility for ensuring close working relationships are established and maintained with peers within Aon Technology as required; Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Experience working in a support IT role following industry standard processes, management of BAU IT tasks and analysis of operational issues in the deskside environment; Experience of and ability to communicate and operate effectively in a pan European support environment. Experience of undertaking detailed analysis of IT desktop systems using available processes and formulating any support tasks required; The ability to pick up new technology and learn new skills quickly; Strong analytical and problem-solving skills. Advanced and expert competency in general and product specific IT support issues; Must be able to learn, understand, and apply new technologies; Deskside Support Work: Provide support and assistance for call logging, and administration of support cases (hands-on); Ability to challenge, question and improve methods and processes where necessary; Self-motivated, tenacious and able to work with a degree of autonomy; Methodical with a good attention to detail and a good organiser; Able to work with team members, good inter-personal skills, excellent team player; An enthusiasm for the IT support environment, with a passion and customer focus toward the end user customer; Experience of modern Microsoft Office products, and miscellaneous software in the deskside environment; Excellent communication skills and customer focus. An ability to relate to staff at every level of the company, in a clear and concise way. Ability to relate and communicate at higher management levels; Possess the capability and motivation to achieve personal and team objectives, with flexibility to undertake new service offerings introduced into the Aon end-user business To carry out any undefined support tasks associated with the role, as reasonably requested; Take ownership for mentoring and development of junior IT staff as required; Diligent and thorough approach to problem solving; Advise users in relation to IT Hardware, choosing cost effective solutions; Must have the willingness to develop new skills and take on new challenges; Professional Qualifications: Possess or working towards Microsoft Certification MCITP or equivalent knowledge in Enterprise-level deskside computing; Appreciation of ITIL Service Management; Active Directory User administration experience; An understanding of customer deskside requirements in relation to internal departmental procedures; Experience of IT desktop management in the enterprise; Experience in PC, printer and associated desktop hardware systems; Excellent written and verbal communication skills. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.

Documentation Specialist We're hiring! Aon are currently recruiting a Documentation Specialist to join our team in London. The Documentation Specialist will be primarily responsible for working alongside quants, actuaries, software developers, and business analysts on our dynamic financial analysis product called ReMetrica. About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. Reinsurance Solutions Reinsurance Solutions, a division of Aon plc, is the world's leading reinsurance intermediary and full-service capital advisor. We empower our clients to better understand, manage and transfer risk through innovative solutions and personalised access to all forms of global reinsurance capital across treaty, facultative and capital markets. As a trusted advocate, we deliver local reach to the world's markets, an unparalleled investment in innovative analytics, including catastrophe management, actuarial and rating agency advisory. Through our professionals' expertise and experience, we advise clients in making optimal capital choices that will empower results and improve operational effectiveness for their business. With more than 80 offices in 50 countries, our worldwide client base has access to the broadest portfolio of integrated capital solutions and services. About the Role Your impact as a Documentation Specialist: Creating the documentation set for ReMetrica; Training customers on how to use the software and its new features. This may include international travel; Supporting our clients on how to use ReMetrica; Developing the website used by our customers; Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Ability to work independently and set direction for the team in documentation and content; Interest in general insurance actuarial analysis to understand and learn how ReMetrica works to increase the detail provided in the help offered to customers; Interest in software, and willingness to be involved in a software development team; Flexibility in working around software development projects - sometimes this will be busy (when near a product release) and there will be other times when you can work on other areas, including research of the latest content technologies; Mathematical skills will be useful so you can explain more complicated topics such as numerical algorithms for generating correlation; Website management and content skills will go a long way. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application.

IT Manager Aon needs to ensure that all its systems are compliant with SOX, PCI, HIPAA, GDPR, SOC1 and SOC2 regulations. It needs resources to facilitate the auditing of controls in place for compliance with those regulations, ensure that the technical teams have the evidence to prove their controls are in place, and if they are not, they need to work with the stakeholders and the technical teams to get them in place. This will be a Virtual role where office visits will be limited The business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Lead and oversee a varied and sophisticated regulatory compliance program covering multiple domains and disciplines. Lead and effectively manage compliance audits and coordinate with stakeholder IT Platform Services and Global Security Services team in delivering ITGC mandates. Maintain, manage and monitor regional and local compliance to the internal control frameworks such as the IT Risk Standards, Internal Controls Framework, SOX, HIPAA, PCI, GDPR, SOC1 and SOC2 regulatory / legal and other obligations / requirements. Appropriately analyse ITGC findings and participate in remediation of issues with control owner /assurance partners. Provide support in using Evidence Repository to control owners (i.e. Archer). Provide support of policy/standards exceptions, report status to regional and local management, and advice on corrective actions. Skills and experience that will lead to success Compliance or auditing experience for minimum of two regulations - SOX, HIPAA, PCI, GDPR, SOC1 and SOC2 Detailed knowledge of ITGC, Auditing principles. Knowledge of controls manifestation in large global corporations with regional and local presence is required Ability to investigate, question and interpret internal and external IT audit and compliance issue is required. Prior experience in audit, risk management, governance, IT security and compliance functions. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture encourages and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Job Title: Business Analyst Do you have a burning desire to grow beyond your current capability whilst delivering varied, quality business outcomes for business partners that appreciate you, and recognise the value of collaborative teamwork? Are you interested in refining your Business Analysis skills as part of our UK Change Team with the flexibility to work both virtually and from an office closest to your home? If you have responded, "Yes", to both questions then this career opportunity, expanding our successful Change Team here at Aon, should be an opportunity you decide to explore further. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like As Business Analysts we expect our days to be lively and varied. The role here at Aon is no exception, we have a governance model that enables us to become involved with Projects from idea through to implementation and as such you may be assigned to multiple projects at varying stages of their lifecycle. BAs are typically responsible for, but not limited to: Case and Governance material preparation, working closely with the Business to ensure Return on Investment is substantiated Estimating effort to ensure we can prioritise, handle, and meet expectations regarding the work you're doing. Workshop design, including relevant slide packs, and facilitation for small groups of partners up to twenty or more. Requirement's elicitation, validation, and documentation, ensuring detail supports traceability from idea through to acceptance testing. Creating current and future Level 4 Process Diagrams that correlate to the overarching Global taxonomy reflecting Commercial Lines, Health and Wealth capabilities. Working collaboratively with team members to proactively prepare project materials; including RAID contributions through data analysis to support design principles for the business outcomes. Conducting change impact analysis to help shape how best to drive the adoption; from required User Acceptance Testing support, be it writing test scripts or preparing communication and / or training in context of the business change being implemented How this opportunity is different Why is this role any different to other Business Analyst roles? Our UK Change Team serves all Solution Lines and all Regions of the UK, so the projects and partners are wide and varied. Aon encourages colleagues to discuss their career aspirations and provides many opportunities for those that wish to stretch themselves. Skills and experience that will lead to success We are looking for colleagues that are: Excellent communicators who can build strong working relationships at a variety of levels across our business Critical problem solvers who can investigate, interpret, and understand business problems, articulating clear activities which result in desired solutions Technically competent, ideally with a recognised qualification, e.g., BCS International Diploma in Business Analysis or similar that substantiates their capability for analysing our business Adaptable and able to communicate openly, honestly and independently with partners to understand their business goals and processes at a level where an impact analysis can be completed. Experienced in business change within insurance; Broking, MGA, Underwriting function knowledge is beneficial as is FCA Regulatory change experience. A background of working on successful business change projects is needed and could cover a myriad of experiences such as Data warehousing, MI reporting and Target Operating Model implementation How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Application Support Lead We're hiring! Aon are currently recruiting an Application Support Lead to join our team in London. The Application Support Lead will be primarily responsible for building out a new Application Support team within Aon Tyche. The role will involve defining processes and standards, creating a team, and running a best-in-class Application Support function to provide second-line business and technical support for our rapidly growing client base across all Aon Tyche applications (both hosted and installed). About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon's software platform, Tyche, is used by some of the largest life, non-life, composite and pension firms worldwide, which benefit from the ground-breaking capabilities that Tyche gives them. Our consulting team provides a full breadth of actuarial services with a focus on Tyche implementations and developing solutions in Tyche. We have a strong team of outstanding developers and our IT team offer fully hosted solutions Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as an Application Support Lead: Working with key individuals across IT, Product Development and Delivery functions, to define the processes and standards for all support tickets; In conjunction with Infrastructure Support, ensure that the IT applications remain consistently available to all users through the management of tickets, root cause elimination of issues and implementation of appropriate practices and procedures; Building a strong, independent team of Business and Technical Support Analysts to provide global support for our web and desktop products; Spending time working with product teams, learning the applications and their support needs; Building a knowledge base and documentation to allow the team to scale and provide efficient support for clients; Defining and manage a set of metrics vital to supervise the support and application experience for clients. These should include both ticketing and application environment metrics (such as up-time, page load times etc); Working with the wider business to ensure SLAs are being met and are reasonably defined in contracts; Working with Product Leads to define development roadmap items to improve supportability for the product (both from a business and technical perspective) and support the development teams in delivering the right solutions; Effectively manage and prioritise requests or incidents using appropriate tooling and via appropriate communication channels (e.g. phone, email, helpdesk ticket); Being a "Support evangelist" across the organisation, working with product development teams to think about this from product inception; building in the right reporting mechanisms from the start; Managing the scheduling and delivery of plannable support tasks such as client upgrades and service requests. Where necessary work with the wider Development and IT Support teams to ensure all key personnel are available; Ensuring correct tracking of chargeable tasks through appropriate mechanisms such as time reporting; Being the voice of the client for application support, reporting back to management and driving for change and improvement; Building training materials and deliver training for new clients, working with the business to ensure appropriate content and expertise is available; Managing Major Incidents, ensuring that the right people from product, IT, delivery and business functions are involved, and providing clear actions and oversight; Building a training programme for new starters for the support function likely to include focused training and product rotation; Working with the product and business leads to build knowledge transfer into the organisation - particularly to begin with as the support function is built out; Working with management to define growth and resourcing plans for the support function as it grows. This is likely to include roles across multiple locations globally; Where required, provide support services through management of shift rotas of staff; The nature of the role may require out of hours working from time to time to support a global client base; Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Degree or equivalent qualification in a computer/business related discipline; Working in a software support function to at least a senior level; Building and managing teams; Supporting hosted applications preferably in Azure; Experience providing appropriate support and expertise on on-prem installations to client users and IT teams; Knowledge of IT Service Management tools and processes e.g. ITIL; Strong knowledge of using and configuring issue management and CMS systems; A strong analytical mindset; Proven ability to work successfully with colleagues and clients in a high pressure situation; Clear communicator; Positive attitude and customer focus with excellent time management skills; Willingness to share knowledge and build a supportive culture; Ability and willingness to research best practices, adjust as appropriate and implement within a new environment; Good to have: Insurance or Finance domain experience; Working knowledge of ITIL and Microsoft Operations Framework; Major incident experience; ServiceNow; Delivering training; Azure; Experience using Microsoft SQL Server; Experience of SaaS support. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application.

Responsibilities - Application Architect (Epsom, UK) We're hiring! We're looking for a motivated and ambitious application architect to join our business technology team working in the Retirement and Investment space. With a technical focus, you'll lead the design and development of IT solutions in EMEA whilst driving the technical roadmap/vision, initially working mainly with developments using the Microsoft stack (full ASP.NET MVC, .NET Core MVC, Angular, Typescript). About Aon Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as Application Architect : Designing software solutions, directing the design of new applications from conception to completion and oversee the technical staff involved with the development project Providing technical leadership to team members, on/offshore Participating in all agile ceremonies including Daily Stand Ups, Retrospectives, Sprint Planning and Sprint Review Supporting the team in project planning activities, estimating, evaluating risks, and prioritizes needs based on requirements Participating in formal code reviews to ensure standards are being met Reviewing and refactoring backend/frontend code using C#, TypeScript, JavaScript Assisting and supporting removal of technical debt Conducting root cause analysis and resolution of application bug fixes Working closely with stakeholders to define product roadmaps/vision Defining, implementing and evangelising software development best practice Evaluating and implementing new technologies to support/enhance existing applications Mentoring other key staff Acting as a point of contact with other technology departments Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: