Trainline

About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high speed journey. Introducing the Trainline Business Team Trainline Business helps organisations simplify and optimise business travel through smart, efficient rail solutions. As we continue to grow our presence across key markets, we're looking for a Strategic Business Development Manager to help accelerate our commercial growth by identifying new opportunities, expanding our customer base and shaping how we go to market. In this role, you'll work closely with the Global Head of Trainline Business to drive new business acquisition across mid market and enterprise organisations. Combining strategic thinking with hands on execution, you'll build meaningful relationships with senior stakeholders, uncover new routes to growth and help strengthen our commercial proposition. You'll also collaborate closely with teams across Marketing, Product and Customer Success to deliver a seamless customer experience and contribute to the continued evolution of our commercial function. In this role as the Strategic Business Development Manager, you will Drive sustainable revenue growth by developing and executing strategic business development plans aligned to commercial objectives and pipeline targets. Identify, engage and convert new business opportunities across mid market and enterprise organisations through targeted prospecting, account planning and relationship building. Build, manage and progress a high quality pipeline of opportunities, applying strong commercial judgement and maintaining momentum throughout the sales cycle. Explore new market segments, customer needs and growth opportunities, including strategic partnerships where they support broader business goals. Collaborate with colleagues across Marketing, Product and Customer Success to develop compelling customer propositions and ensure a smooth transition from acquisition to onboarding. Contribute commercial insight, market intelligence and strategic recommendations that help shape Trainline Business's approach to growth and market expansion. Support the development of scalable commercial processes, frameworks and playbooks that improve consistency, efficiency and long term performance. Represent Trainline Business externally, building trusted relationships with senior decision makers and positioning Trainline as a valued business travel partner. We'd love to hear from you if you have A strong track record of delivering new business growth within a B2B sales, business development or commercial role, ideally in a SaaS, technology, travel or mobility focused environment. Experience engaging and influencing senior stakeholders, with the ability to build credibility, trust and long term commercial relationships. Strong commercial acumen and a history of achieving ambitious revenue, pipeline or growth objectives through a strategic and data informed approach. Excellent communication, negotiation and stakeholder management skills, enabling you to navigate complex commercial conversations with confidence. Experience managing opportunities through a structured sales process, supported by effective use of CRM and pipeline management tools; Salesforce experience would be helpful. The ability to identify emerging opportunities, translate market insights into action and balance strategic thinking with hands on delivery. A proactive, resilient and self motivated approach, with the confidence to operate effectively in a fast paced and evolving business environment. A collaborative mindset and a genuine enthusiasm for helping build new capabilities, improve ways of working and contribute to the ongoing success of the wider commercial team. More information Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2 for 1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12 week period. We also have a 28 day Work from Abroad policy. We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Introducing the Backend teams at Trainline The Backend teams at Trainline build the core of Trainline's world class product. We create the journey search functionality that millions of our customers use on a daily basis, the eCommerce platform that provides a secure and seamless experience and we connect Trainline to over 270 travel operating companies, across 45 countries in Europe and the rest of the world. Each team has a targeted domain focus, ranging between journey search, fares calculation, bookings, fulfilment, payments, refunds, carriers' integrations, real-time timetable information, journey disruptions and much more. As a mid level .NET Engineer at Trainline you will Deliver new functionality or features, using the most appropriate tools & techniques Ensure quality is at the heart of everything you and your team do Continuously improve the code base Keep our customer as the number one priority Actively identify blockers, boulders, time sinks and waste, and actively attempt to remove them Make significant contribution to technical decisions Act as a coach and mentor to others in the team Take full ownership of the development lifecycle from code to production, including deployment and monitoring Our Tech Stack Languages & Frameworks: C# (.NET 6-10) Databases: DynamoDB, PostgreSQL Cloud & Infrastructure: AWS Cloud, Docker, Terraform CI/CD & DevOps: GitHub Actions Monitoring & Logging: New Relic, ELK Stack We'd love to hear from you if you Have hands on experience with C# .NET and the latest features Love using Agile development practices Have hands on experience working on software development of high-volume transactional applications Have experience in asynchronous service/processing Test your solutions effectively Enjoy mentoring less experienced engineers Have experience with CI/CD Thrive in a diverse, open and collaborative environment Have great communication skills Are proactive, focused, supportive, honest and a team player Have a passion to learn new skills More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Trainline's Backend teams build the core of Trainline's world class product, delivering journey search, the eCommerce platform and integrations with 270 travel operators across 45 countries. As a mid level .NET Engineer you will own features end-to-end, mentor teammates and contribute to technical decisions in a collaborative, fast-paced environment. You'll work with C# (.NET 6-10), AWS, Docker and CI/CD while focusing on quality, performance and reliability for high-volume transactional

Trainline is seeking a Senior Principal Engineer (iOS) to shape the future of iOS engineering within the App Platform team. You will define long-term technical strategy across mobile platforms, establish standards, and drive cross-functional collaboration with product, design and leadership to deliver high-quality software. You will mentor senior engineers, influence architecture, and evaluate emerging technologies, including AI, to create sustainable value while balancing cost and risk.

About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Introducing the Trainline App Platform Team The App Platform team provides the foundations that enable our mobile engineering teams to build, evolve and deliver exceptional customer experiences at scale. Working across iOS and Android, the team develops the shared capabilities, tooling, frameworks and engineering practices that help product teams move faster while maintaining high standards of quality, performance and reliability. In this role as the Senior Principal Engineer (iOS) As our Senior Principal Engineer (iOS), you will play a pivotal role in shaping the future of iOS engineering at Trainline. While embedded within the App Platform team, your influence will extend across the wider technology organisation as you define the long-term technical strategy for iOS alongside peers across Android, Web and Architecture. You'll establish a cohesive cross-platform architectural vision, balancing platform-specific innovation with opportunities to simplify solutions, increase consistency and avoid unnecessary duplication. This is a highly influential individual contributor role where you'll create leverage through technical leadership, partnering with engineers, architects, product, design and senior leaders to solve complex challenges, shape engineering strategy and raise the technical bar across the organisation. Responsibilities Define and own the long-term technical strategy for iOS, ensuring it supports Trainline's business goals while aligning with the wider architectural vision across mobile, web and platform engineering. Own and evolve engineering standards, reusable patterns and best practices for iOS across Trainline, creating greater consistency, improving developer experience and enabling teams to build high-quality software more effectively. Lead organisation-wide technical modernisation programmes that simplify our engineering landscape, improve maintainability and scalability, and enable product teams to deliver faster with confidence. Partner closely with Principal Engineers, Architects and senior engineering leaders to establish a cohesive cross-platform strategy, identifying opportunities to share capabilities and architectural approaches while making pragmatic decisions about where platforms should remain distinct. Champion technical excellence through modular, testable and maintainable software design, helping engineering teams adopt practices that improve quality, reliability, performance and long-term sustainability. Evaluate emerging technologies and AI-enabled engineering practices, identifying where they create meaningful value for developers and customers while balancing innovation with security, operational cost and long-term sustainability. Influence technical direction across the engineering organisation through clear communication, compelling technical proposals and trusted relationships with engineers, architects, product, design and executive stakeholders. Mentor and develop senior engineers and members of the Principal Engineering community, while representing Trainline within the wider engineering community through knowledge sharing, technical leadership and community engagement. Qualifications Significant experience defining technical strategy for large-scale iOS platforms or products, with a track record of delivering architectural improvements that have created lasting impact across multiple teams or organisations. Deep expertise in modern iOS development, alongside strong experience designing modular, testable and maintainable software that balances scalability, reliability, performance and long-term maintainability. Experience establishing engineering standards, technical patterns and best practices, with the ability to influence their adoption across an organisation through technical credibility and collaboration. A proven ability to create alignment across engineering disciplines, working closely with architects, product, design and technology leaders to develop shared technical direction and deliver business outcomes. Strong judgement when evaluating emerging technologies, including AI-enabled engineering capabilities, with the ability to identify where they can create genuine value while balancing cost, risk and long-term sustainability. Excellent communication and influencing skills, with the ability to adapt your style to engage audiences ranging from hands on engineers to senior and executive stakeholders. Have an active presence within the wider iOS engineering community through speaking, mentoring, open-source contributions or community engagement, although this is not essential. More information Enjoy fantastic perks like private healthcare and dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12 week period. We also have a 28-day Work from Abroad policy. We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Now Europe's number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high speed journey. Finance Systems Administrator - Trainline Finance Systems Team The Finance Systems Team plays an important role in ensuring Trainline's Finance function and wider business have reliable, effective systems that support day to day financial activity, reporting and control. As Finance Systems Administrator, you'll help keep our Enterprise Resource Planning (ERP), Procurement and Timesheet tools running smoothly, supporting users across the business and helping to minimise disruption to key financial processes. In this role, you'll take ownership of first line systems support, configuration and controls, working closely with Finance, Technology, business stakeholders and third party partners. You'll also contribute to continuous improvement across Finance systems, helping to simplify, standardise and automate ways of working, including through finance transformation initiatives and emerging AI capabilities. Responsibilities Provide first line support across a range of Finance systems, managing and maintaining the Jira ticket queue and responding to user queries in a timely, helpful and clear way. Investigate issues, identify key information and escape high priority or complex matters to second line support colleagues, wider business teams or third party partners where needed. Configure Trainline's Finance systems to support a secure and stable user experience, including access management, approval workflows and reporting configurations. Operate key control processes relating to Trainline's financial data, ensuring activity is completed in line with relevant internal policies and control requirements. Partner with Finance and non Finance stakeholders to understand system needs, explain solutions clearly and support effective use of Finance tools across the business. Challenge existing ways of working in a constructive way, contributing ideas to team discussions and sharing progress, risks and opportunities with senior team members. Support continuous improvement across Finance and Technology processes, identifying opportunities to simplify, standardise, automate and enhance reporting, controls and financial insight. Contribute to finance transformation activity, including exploring how emerging technologies such as AI can support better processes, improved user experience and stronger operational efficiency. Qualifications Experience operating or configuring ERP systems such as Dynamics 365, Oracle Cloud, SAP S/4 or similar Finance platforms. Experience managing a first line support queue, service desk or ticketing process, ideally across IT, Finance or business systems. Confidence working with Finance and non Finance stakeholders, building trusted relationships and explaining technical information in a clear and accessible way. A good understanding of Microsoft 365 tools, with confidence using applications such as Excel, Word and SharePoint in a business environment. An interest in improving processes, supporting transformation or identifying automation opportunities, with some exposure to emerging technologies such as AI being helpful. A basic understanding of financial processes and accounting terminology, such as management accounts, accounts payable or tax. Ideally, experience with Procure to Pay tools or supporting supplier processes from request through to payment. Helpful experience using data analytics or automation tools such as Power BI, Tableau, Power Automate, SharePoint or Microsoft Power Apps. Benefits Enjoy fantastic perks such as private healthcare and dental insurance, a generous work from abroad policy, 2 for 1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12 week period. We also have a 28 day Work from Abroad policy. We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Trainline is seeking a Finance Systems Administrator for its Finance Systems Team in Edinburgh. This role involves providing first-line support for Finance systems and ensuring their effective operation. The ideal candidate will have experience with ERP systems, strong stakeholder communication skills, and an interest in process improvement. The position operates on a hybrid model, requiring 60% office time over 12 weeks.

Responsibilities Deliver new functionality or features, using the most appropriate tools & techniques Ensure quality is at the heart of everything you and your team do Continuously improve the code base Keep our customer as the number one priority Actively identify blockers, boulders, time sinks and waste, and actively attempt to remove them Make significant contribution to technical decisions Act as a coach and mentor to others in the team Take full ownership of the development lifecycle from code to production, including deployment and monitoring Tech Stack Languages & Frameworks: C# (.NET 6-10) Databases: DynamoDB, PostgreSQL Cloud & Infrastructure: AWS Cloud, Docker, Terraform CI/CD & DevOps: GitHub Actions Monitoring & Logging: New Relic, ELK Stack Qualifications Experience mentoring less experienced engineers and comfortable pair-programming with colleagues Hands on experience with C# .NET and the latest features Experience collaborating with front-end engineers and other disciplines to deliver end-to-end features and cross-functional epics Experience working with identity and authentication systems (e.g. IdentityServer, OpenID Connect, OAuth2) Experience designing and maintaining CI/CD pipelines (e.g. GitHub Actions, TeamCity, Spacelift or similar tools) Experience with cloud platforms (AWS preferred; Azure or GCP also valuable) Hands-on experience with Infrastructure as Code, particularly Terraform Strong experience with observability practices (logging, monitoring, alerting) Familiarity with tools such as New Relic and ELK stack (or equivalents) Curiosity about AI and emerging tools Experience supporting production systems and improving reliability Strong experience building and operating microservices architectures Experience with event-driven systems and asynchronous messaging patterns Solid understanding of distributed systems and scalability challenges Have excellent communication skills Benefits Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. We're operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.

Trainline is looking for a dedicated Developer to join our team in Greater London. The role involves delivering high-quality software solutions, mentoring junior engineers, and overseeing the development lifecycle from coding to deployment. Candidates should have strong expertise in C# .NET and experience with CI/CD, AWS, and microservices architectures. The company offers a hybrid work environment, private healthcare, share purchase plans, and a strong focus on career growth and personal development.

Trainline in Greater London is looking for a Software Developer to join their team. Key responsibilities include delivering new features, ensuring quality throughout the development lifecycle, and mentoring junior engineers. Ideal candidates will have hands-on experience with C# .NET, Agile methodologies, and CI/CD practices. The role offers benefits such as private healthcare, a generous work from abroad policy, and clear career paths. Join a diverse and inclusive team dedicated to collaboration and innovation.

Responsibilities Deliver new functionality or features, using the most appropriate tools & techniques Ensure quality is at the heart of everything you and your team do Continuously improve the code base Keep our customer as the number one priority Actively identify blockers, boulders, time sinks and waste, and actively attempt to remove them Make significant contribution to technical decisions Act as a coach and mentor to others in the team Take full ownership of the development lifecycle from code to production, including deployment and monitoring Tech Stack Languages & Frameworks: C# (.NET 6-8) Databases: DynamoDB, PostgreSQL Cloud & Infrastructure: AWS Cloud, Docker, Terraform CI/CD & DevOps: GitHub Actions Monitoring & Logging: New Relic, ELK Stack Qualifications & Experience Have hands on experience with C# .NET and the latest features Love using Agile development practices Have hands on experience working on software development of high-volume transactional applications Have experience in asynchronous service/processing Test your solutions effectively Enjoy mentoring less experienced engineers Have experience with CI/CD Thrive in a diverse, open and collaborative environment Have great communication skills Are proactive, focused, supportive, honest and a team player Have a passion to learn new skills Benefits Private healthcare & dental insurance Generous work from abroad policy 2-for-1 share purchase plans EV Scheme to reduce carbon emissions Extra festive time off Excellent family-friendly benefits Clear career paths, transparent pay bands, personal learning budgets, and regular learning days We know that having a diverse team makes us better and helps us succeed. We are committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Trainline is seeking a mid-level Site Reliability Engineer to enhance platform reliability through effective incident management and observability practices. You will contribute to maintaining a highly robust system while collaborating closely with various engineering teams. The role requires a strong understanding of SRE principles, hands-on experience with toolsets like AWS, Docker, and New Relic, along with the ability to write scripts for operational support. Enjoy a hybrid work model and various employee benefits!

About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travelers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing Reliability & Operations Engineering Trainline is a fast-growing tech company powering world-class digital journeys for millions of customers. Our platform runs primarily on AWS, built on cloud-native architecture, modern CI/CD pipelines, and strong DevOps and SRE practices. The Reliability & Operations Engineering team (ReliabilityOps) brings together SRE, Incident Management, and Database Reliability to keep our platform observable, reliable, scalable, and resilient. We partner closely with product engineering teams to enable safe delivery, respond to incidents, and continuously strengthen system reliability. We're looking for a mid-level Site Reliability Engineer to help drive this forward. You'll bring solid production experience, a growth mindset, and a willingness to challenge and be challenged - contributing to platform reliability while developing broader technical ownership with support from senior engineers. Responsibilities Developing an understanding of system architecture, dependencies, and failure modes across the Trainline platform Participating in production incident response, supporting investigation, mitigation, communication, and coordinated service restoration Contributing to post-incident reviews and follow-up actions to improve reliability, scalability, and resilience Taking part in the SRE on-call rotation Designing, building, and maintaining observability using metrics, logs, events, and traces to support effective detection and diagnosis Improving monitoring and alerting by aligning signals to business and customer impact, reducing noise and improving mean time to detection (MTTD) Ensuring relevant operational data is surfaced quickly and clearly during live incidents Making informed tooling and technology choices using SRE principles, balancing team and business needs Supporting AWS-hosted infrastructure and shared platform services using infrastructure-as-code and CI/CD tooling Collaborating with product engineering teams to ensure services are operationally ready and deployed safely Advising on reliability and resilience practices Writing and maintaining reliable, well-structured code and scripts to support reliability and observability goals Prioritising work effectively and collaborating using agile processes to deliver against team and business goals Tech Stack AWS New Relic ELK stack Grafana Incident.io Docker ECS Terraform Github Actions Qualifications Experience of SRE concepts such as SLI, SLO and error budgets Hands on experience with observability tooling such as New Relic, Elastic (ELK Stack), Influx, Grafana or similar Experience working with cloud providers (preferably AWS) Experience troubleshooting Linux operating systems Experience of scripting in at least one language (preferably Python) Understanding of load balancing and reverse proxy concepts, upstream config concepts, upstream health checks, worker & data flow concepts Application architecture concepts (threading, queuing, readiness checks, health checks, circuit breakers, timeouts, exponential backoff, throttling) Experience building, maintaining and evolving time series data, retention, cardinality, deviation, moving averages and other functions Experience with build, deployment & configuration management tooling such as GitHub Actions and Terraform Benefits Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12 week period. We also have a 28-day Work from Abroad policy. Values Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact Equal Employment Opportunity Statement We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline Now Europe's number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. The role We've built a category-defining experience in rail. Now we're going beyond rail, using design to open new verticals, new journeys and new value for our customers. This brand-new leadership role leads design for that expansion from the ground up. We term that expansion, 'New Business' with focus on expanding our strong rail proposition into the worlds of Hotels, Car Hire, Insurance and a building a compelling advertising + media offering. You'll join a cross functional leadership team of product, engineering, commercial and data science leaders who's mission it is to turn Trainline's New Business ambition from vision into live propositions. You will be responsible for making the Design and UX decisions that allow Trainline to explore and build a presence in new verticals (from hotels to car hire, insurance and more), ensuring the product architecture scales in line with Trainline's ambition. It's a player-coach role. You'll set the vision and lift your team's craft while staying close enough to shape the details that decide how new propositions land and integrate into a well-oiled rail ticketing and travel product suite. More broadly you will be the connective force across the wider design org, making sure a portfolio of separate bets cohere into one Trainline experience. In this role as the Head of UX Design, you will Build seamless, connected trips. Lead the design of a more connected trip experience for our customers - so they can complete more of their booking beyond rail with Trainline, like hotel, car hire and insurance in one seamless flow. Establish a high experimentation culture. Run a prototyping-and-live-testing cadence that lets us enter spaces we don't serve today quickly and cost-consciously, knowing which bets deserve a fast probe and which deserve real investment. Connect the portfolio. Surface the threads across our New Business bets and the wider strategy, so a set of new verticals reads as one coherent Trainline UX rather than a scatter of features, working in genuine partnership with product and engineering leaders beyond your immediate group. Put AI at the core of how we work. Be hands-on with AI in your own practice, and partner with UX and product leadership to advance the discipline, turning what works into the default way the team explores, tests and ships new propositions. Hold the bar as we move fast. Bring a world-class eye for detail to brand-new, unproven experiences, and prove craft is what makes a new vertical credible, not a tax on speed. Own the insight that inspires. Define compelling research roadmaps that build rich understanding of customers and journeys we don't yet serve, and de-risk each new bet before we commit. Build the team behind the expansion. Manage, mentor and hire as the mission scales, shaping a culture that's comfortable starting from zero. We'd love to hear from you if you have 0 1 leadership and impact. A track record taking consumer propositions into market and iterating on real signal. Ideally you will have opened up new categories or verticals, not just shipped features, and have the commercial impact stories to support. Craft and direction. The judgement to balance hands-on craft with strategy: you care about the pixels and the three-year horizon for where the business goes next. A sharp eye for quality. The instinct for when "good enough to learn from" beats "perfect but late" in an unproven space. Comfort in ambiguity. You operate at pace where the problem isn't defined and the market isn't proven. Cross-functional influence. Strong partnership with product, engineering and design leadership, carrying your rationale through clear, compelling storytelling. AI fluency. Genuine command of AI tooling and a strong view on how it reshapes a design discipline. People growth. A record of growing designers and raising a team's bar. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do: Think Big - We're building the future of rail Own It - We focus on every customer, partner and journey Travel Together - We're one team Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Trainline, based in Greater London, is seeking a Head of UX Design to lead the expansion of their service offerings beyond rail travel. This role involves working closely with product, engineering, and commercial teams to create a more integrated customer experience. The ideal candidate will have a strong background in leadership, cross-functional collaboration, and a passion for innovation in design. You will also have experience in managing teams and leveraging AI to enhance design practices. Join Trainline and contribute to shaping the future of travel in a hybrid working model!