Wagstaff Recruitment

Wagstaff Recruitment is seeking a Junior IT Support Engineer based in Swindon. The role involves being the first point of contact for internal technical queries, diagnosing common issues, and supporting user setups. This position requires 1-2 years of customer-facing IT experience, with skills in Windows, Office 365, and Active Directory. The salary ranges from £25,000 to £28,000 per annum and includes benefits such as a pension, free parking, and incentives.

Junior IT Support Engineer £25,000-£28,000 Salary - Swindon - Fully Onsite Are you an up and coming IT Support professional looking to take the next step in your career? I'm currently supporting an organisation that's bringing in a Junior IT Support Engineer to be the first point of contact for all internal technical queries. If you enjoy problem solving, helping users, and want to build a strong foundation in IT, this is a great opportunity to learn and progress quickly. Roles/Responsibilities: Act as the first point of contact for all user IT queries Diagnose and resolve common issues across desktops, laptops, software and peripherals Pass on more complex or long-running issues to the 2nd Line function Contribute to internal documentation and "how to" guidance Support account setups, permissions, device preparation, and other onboarding tasks Follow established IT processes to ensure smooth day to day operations What They Are Looking For: Around 1-2 years' experience in a customer-facing IT support or service desk role Confident working with Windows, Office 365, Active Directory and basic networking principlesExperience using any recognised ticketing system Comfortable speaking with users at all levels and explaining fixes clearly Strong attention to detail and a methodical, organised approach CompTIA A+, Network+ or similar qualifications are beneficial Nice to Have: Awareness of basic networking concepts Previous exposure to user management or permissions A willingness to learn, develop and take on new challenges This is an exciting opportunity to progress in your IT career. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. Job Tenure: Permanent Salary: £25000 - £28000 per annum + Pension, Free parking, Incentives, Events Location: Swindon, Wiltshire

Business Development Manager - CNC Machinery & Tooling Highly competitive base salary + uncapped commission + company vehicle + phone/iPad Region Midlands, Gloucestershire, Warwickshire & Shropshire Hours: Monday to Friday For over four decades, our client has been a leading provider of bespoke, high quality CNC Machinery and Tooling solutions, earning a reputation for engineering excellence, reliability and exceptional service. As part of their continued expansion, they are seeking an experienced Business Development Manager to drive growth across the Midlands, selling high value CNC machinery and associated tooling solutions. This role offers superb earning potential and the support of a close knit, high performing team. Key Responsibilities Develop and execute a commercial strategy targeting OEMs and Tier 1 & 2 suppliers across the region. Generate, qualify and convert leads into major capital equipment opportunities, building a robust pipeline Re engage dormant accounts and strengthen long standing customer relationships. Lead RFQs, contract reviews, pricing strategy and senior level negotiations for high value machinery projects. Produce accurate, insight led forecasts to support strategic commercial decisions. Work closely with engineering and production teams to translate customer requirements into practical, cost effective CNC solutions. Identify opportunities across upgrades, maintenance, tooling and repair services to maximise account value. What You Bring Proven business development experience selling high value, low volume capital equipment - ideally CNC machinery or related engineering solutions. A multi channel sales approach, including cold calling, marketing, social media and exhibitions. Strong technical aptitude - knowledge of CNC machining and tooling is essential. Experience managing complex, long cycle sales with multiple stakeholders and senior level decision makers. The ability to work autonomously. A solution focused and technical mindset, enabling you to solve engineering problems and guide customers toward commercial viable technical solutions. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. Job Tenure: Permanent Salary: £50000 - £60000 per annum + Commission + Car + Laptop + Phone Location: West Midlands

Senior Customer Experience Manager Location: Kingston (Hybrid) Sector: FMCG / Consumer Goods Level: Senior Manager (Team Leadership + Strategic Customer Ownership) Package: Over £100,000 We are working on behalf of a global household-name FMCG organisation, operating across more than 100 countries and recognised for many of the world's best loved consumer brands. They are transforming how they work with customers using data, innovation and collaboration to become the most trusted supplier in their industry. If you want to lead change and have true influence, this is the role for you. We're looking for a Senior Customer Experience Manager to lead customer supply chain strategy, strengthen their top tier customer relationships and drive service performance across our UK operations. You will be the senior point of contact for their retail partners' Supply Chain and Commercial teams, ensuring smooth execution, exceptional service and continuous improvement across customer operations. This role also leads a high performing Customer Collaboration team, shaping ways of working and developing capabilities across the function. Key Responsibilities Build and manage senior relationships within customer Supply Chain & Commercial teams. Lead the strategic customer contact plan and champion the voice of the customer. Drive improvements in forecasting accuracy, dispatch performance, invoice accuracy, OTIF, on shelf availability, claims performance and customer escalations. Manage and develop a Customer Collaboration team, setting direction, coaching and building capability. Champion the adoption of digital tools, automation, AI and analytics platforms to improve performance and decision making. Skills & Experience Strong background in Supply Chain, Customer Operations, or Customer Supply Chain Management. Experience working within the FMCG sector is key. Experience working with, or supporting, major retailers or high volume customer accounts. Proven ability to improve operational KPIs (e.g. OTIF, forecasting, service levels). Comfortable with modern digital tools (Power BI, automation workflows, AI enabled tools). Benefits Salary up to £100,000 Bonus 15% Car Allowance £7,500 Industry leading pension scheme Share purchase scheme Medical cover Hybrid working Excellent development & progression pathways Access to wellbeing benefits and staff discounts Opportunity to work with globally recognised consumer brands A collaborative, agile culture that rewards innovation and leadership Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Wagstaff Recruitment is looking for a Senior Customer Experience Manager in Kingston (Hybrid) to lead customer supply chain strategy and enhance top-tier relationships. You will manage a Customer Collaboration team and drive service performance across the UK operations. The ideal candidate will have a strong background in Supply Chain and Customer Operations, with experience in the FMCG sector. Compensation includes a salary of up to £100,000, a 15% bonus, and additional benefits including a car allowance and industry-leading pension scheme.

Wagstaff Recruitment is seeking a Head of Infrastructure to manage their IT strategy and operations in London. This permanent position offers a competitive salary between £75,000 and £90,000 per annum, along with benefits such as 25 days holiday and a car allowance. The ideal candidate will oversee hybrid environments, ensure cybersecurity compliance, and lead a team through onboarding processes during acquisitions. Candidates must be willing to travel nationally and possess a full UK driving license.

Head of Infrastructure London (National travel required) Location & Travel Expected travel to London once or twice per week, with additional national travel as needed. Full UK driving licence required. Salary and Tenure Permanent, £75,000 - £90,000 per annum + 25 days holiday plus bank holidays, car allowance, annual bonus scheme. Benefits 25 days holiday plus bank holidays Car allowance Annual bonus scheme Technology Stack Hybrid environment Microsoft365 Microsoft InTune Azure Responsibilities Accountable for Infrastructure, User support, Cyber Security standards, Cloud and On Prem hybrid environment, Disaster recovery, service delivery, Governance, Risk and Compliance. Provide clear instruction to reports and stakeholders, ensuring standards are met and upheld. Act as primary technical authority. Support and lead onboarding/offboarding during acquisitions. Experience needed Managing Hybrid Cloud and On Prem environments Management of third party vendors and MSPs Networking Cyber Security Identity Access Management Onboarding and offboarding acquisitionsOversight and optimisation of budgets Excellent stakeholder communication Desirable Experience Cyber Essentials Plus ISO27001 ITIL V4 Experience in Engineering or Service environments Roadmap Implementation of ISO27001 standards Ensure all entities meet Cyber Essentials Plus Continuous maintenance and improvement focus Stabilise, standardise and implement Infrastructure across the business Post Acquisition Integration, ensuring operational resilience at all times Application This is an urgent vacancy, please apply quoting reference AR102962 in order to be considered. Legal statements Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.