TURNERFOX RECRUITMENT

Project Manager - Digital Signage Installations Nottingham -Hybrid (4 days office, 1 day WFH) Full-time, Permanent Mon-Fri, 9:00-17:30 Salary: Flexible Dept on exp We are looking for an experienced Project Manager to join a specialist team delivering large-scale digital signage installations for one of our most strategically important accounts. You will manage a broad portfolio of projects across the UK and EMEA, working closely with internal teams, clients, and third-party partners. Experience in digital signage is advantageous but not essential - we are particularly keen to hear from candidates with a background managing large-scale technical rollouts, ideally within retail or a related sector. WHAT THE ROLE INVOLVES Managing digital signage projects from initial brief through to completion, on time and within budget Overseeing the full installation lifecycle -concept, implementation, hardware testing, and handover to third-party support partners Coordinating large-scale technical rollouts across multiple sites simultaneously, maintaining quality and momentum throughout Producing and maintaining technical documentation throughout planning and support handover Liaising with the service desk to manage maintenance tickets and ensure SLA compliance Attending client meetings including monthly and quarterly business reviews, presenting service performance data Preparing reports and performance updates for internal and external stakeholders, working alongside account directors Leading problem management -conducting root cause analysis, implementing short-term workarounds, and putting in place long-term preventative solutions Identifying and driving continuous improvement opportunities across installation, content, and maintenance workflows Supporting the onboarding and training of new team members when required WHAT WE ARE LOOKING FOR Proven experience managing large-scale technical rollouts -ideally within retail, retail technology, or a closely related sector Familiarity with the complexities of multi-site deployments including hardware, infrastructure, and third-party coordination Experience working with or alongside technical teams -able to understand and communicate technical requirements clearly Confident leading multiple concurrent workstreams in a fast-paced environment Highly organised with a methodical, proactive approach to delivery Strong communicator -comfortable engaging with internal teams, clients, and external partners at all levels Able to analyse reporting data and present findings and recommendations to clients Decisive and assured- able to make clear, confident decisions under pressure Familiar with technical documentation and service desk or SLA-driven environments Experience with EPOS, digital signage, AV, network infrastructure, or similar retail technology is a strong advantage Comfortable with occasional UK and European travel (typically 1-4 times per year) IDEAL BACKGROUND -YOU MAY HAVE WORKED IN: Retail technology or IT services Digital signage, AV, or managed services EPOS or payment systems deployment Network infrastructure rollouts Facilities or estate management technology Managed services for large retail or hospitality brands Interested? Please call TurnerFox Recruitment or email your CV