Application Support Analyst - Insurance Systems (London Market) London (Hybrid) | Permanent | Competitive Salary + Benefits Are you ready to make a real impact in the London Insurance Market? Join a business that's shaping the future of underwriting and claims systems across international markets - where your expertise won't just support operations, it will drive innovation. We're looking for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and Back Office functions. You'll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications. This is a hands-on role where you'll troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training - all within a collaborative, forward-thinking environment. What makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join a business that prioritises people, purpose, and progress - not just policies. If you have: Experience supporting insurance applications (Subscribe, Exact Advantage, etc.) Strong SQL/database skills and familiarity with ITIL processes A background in the London Market or Lloyd's insurance systems A customer-focused mindset and a proactive approach to problem-solving then we'd love to hear from you. Apply now for immediate consideration (Please also note this role requires x3 days in the office per week)
07/10/2025
Full time
Application Support Analyst - Insurance Systems (London Market) London (Hybrid) | Permanent | Competitive Salary + Benefits Are you ready to make a real impact in the London Insurance Market? Join a business that's shaping the future of underwriting and claims systems across international markets - where your expertise won't just support operations, it will drive innovation. We're looking for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and Back Office functions. You'll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications. This is a hands-on role where you'll troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training - all within a collaborative, forward-thinking environment. What makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join a business that prioritises people, purpose, and progress - not just policies. If you have: Experience supporting insurance applications (Subscribe, Exact Advantage, etc.) Strong SQL/database skills and familiarity with ITIL processes A background in the London Market or Lloyd's insurance systems A customer-focused mindset and a proactive approach to problem-solving then we'd love to hear from you. Apply now for immediate consideration (Please also note this role requires x3 days in the office per week)
Application Support Analyst - Insurance Systems (London Market) London (Hybrid) Permanent Competitive Salary + BenefitsAre you ready to make a real impact in the London Insurance Market? Join a business that's shaping the future of underwriting and claims systems across international markets - where your expertise won't just support operations, it will drive innovation.We're looking for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You'll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications.This is a hands-on role where you'll troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training - all within a collaborative, forward-thinking environment. What makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join a business that prioritises people, purpose, and progress - not just policies. If you have: ? Experience supporting insurance applications (Subscribe, Exact Advantage, etc.)? Strong SQL/database skills and familiarity with ITIL processes? A background in the London Market or Lloyd's insurance systems? A customer-focused mindset and a proactive approach to problem-solving then we'd love to hear from you. Apply now for immediate consideration (Please also note this role requires x3 days in the office per week)
02/10/2025
Full time
Application Support Analyst - Insurance Systems (London Market) London (Hybrid) Permanent Competitive Salary + BenefitsAre you ready to make a real impact in the London Insurance Market? Join a business that's shaping the future of underwriting and claims systems across international markets - where your expertise won't just support operations, it will drive innovation.We're looking for a skilled Application Support Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You'll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications.This is a hands-on role where you'll troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training - all within a collaborative, forward-thinking environment. What makes this opportunity stand out? Tech & Tools : Work with SQL, SSIS, SSRS, T-SQL, and gain exposure to platforms like DOCOsoft, ImageRight, Tyche, and DQ Pro etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join a business that prioritises people, purpose, and progress - not just policies. If you have: ? Experience supporting insurance applications (Subscribe, Exact Advantage, etc.)? Strong SQL/database skills and familiarity with ITIL processes? A background in the London Market or Lloyd's insurance systems? A customer-focused mindset and a proactive approach to problem-solving then we'd love to hear from you. Apply now for immediate consideration (Please also note this role requires x3 days in the office per week)
IT Support Analyst/1st Line Support - Insurance experience preferred but not essential - £30,000 - Microsoft product - SharePoint PLEASE NOTE THIS ROLE REQUIRES ONSITE SUPPORT - THIS WILL BE AN OFFCIE BASED ROLE The IT Support Analyst (ISA) is responsible for covering the role of internal IT technical support contact for first line day to day user support and application systems support. The ISA is required to provide technical support, triage and where appropriate, escalation or resolution of hardware and software issues The role, whilst supported by a 3rd party IT Operations Team (Tech Quarters), requires the ISA to provide IT guidance and best practice It is expected that the ISA will liaise with third parties that extend beyond Tech Quarters. The ISA should demonstrate a confident presence when dealing with IT matters to both suppliers and staff. Key Tasks/Responsibilities Internal IT contact for suppliers and staff Support staff with daily IT issues Train new staff when on and off-boarding Raise and manage support tickets through to conclusion Escalate to internal IT team where appropriate Effectively capture, understand, define and document business requirements Carry out admin duties on Instanda, Xuber, Qlik-sense, Intranet and website platforms Site administration and development of SharePoint Support and development application reporting and data Working in general areas of IT providing support where required Key Technical/Knowledge Required: Advanced knowledge of Microsoft product Experience of providing user support from desktop to application issues Experience of working with 3rd party support vendors Experience of report production and data analysis Experience of working with business users to define application development An ability to write business requirements that gather users' key criteria and align these to commercial and technical considerations will be a key to your success Good analytical and problem-solving skills. Stakeholder management or workshop facilitation experience is an asset Experience with tools such as Photoshop, Sketch, Illustration, InVision or Zeplin plus CSS, HTML and Javascript SharePoint experience desirable but not essential. Exposure to the insurance industry
23/09/2022
Full time
IT Support Analyst/1st Line Support - Insurance experience preferred but not essential - £30,000 - Microsoft product - SharePoint PLEASE NOTE THIS ROLE REQUIRES ONSITE SUPPORT - THIS WILL BE AN OFFCIE BASED ROLE The IT Support Analyst (ISA) is responsible for covering the role of internal IT technical support contact for first line day to day user support and application systems support. The ISA is required to provide technical support, triage and where appropriate, escalation or resolution of hardware and software issues The role, whilst supported by a 3rd party IT Operations Team (Tech Quarters), requires the ISA to provide IT guidance and best practice It is expected that the ISA will liaise with third parties that extend beyond Tech Quarters. The ISA should demonstrate a confident presence when dealing with IT matters to both suppliers and staff. Key Tasks/Responsibilities Internal IT contact for suppliers and staff Support staff with daily IT issues Train new staff when on and off-boarding Raise and manage support tickets through to conclusion Escalate to internal IT team where appropriate Effectively capture, understand, define and document business requirements Carry out admin duties on Instanda, Xuber, Qlik-sense, Intranet and website platforms Site administration and development of SharePoint Support and development application reporting and data Working in general areas of IT providing support where required Key Technical/Knowledge Required: Advanced knowledge of Microsoft product Experience of providing user support from desktop to application issues Experience of working with 3rd party support vendors Experience of report production and data analysis Experience of working with business users to define application development An ability to write business requirements that gather users' key criteria and align these to commercial and technical considerations will be a key to your success Good analytical and problem-solving skills. Stakeholder management or workshop facilitation experience is an asset Experience with tools such as Photoshop, Sketch, Illustration, InVision or Zeplin plus CSS, HTML and Javascript SharePoint experience desirable but not essential. Exposure to the insurance industry
Solution Architect - £115,000 - Remote working/Hybrid - .NET Core, C#, Azure, Azure PaaS, Continuous integration This role will translate business needs and functional designs into functioning software/technology designs and deliver/develop common foundation architecture components. Be the main technical interface between the project and enterprise planning team and ensure alignment and adherence to Enterprise Architecture principles, practices, and roadmaps. Analyse the IT environment to detect critical deficiencies and recommend solutions for improvement. Analyse technology industry and market trends and determine their potential impact on the enterprise. Oversee or consult on technical architecture application implementation or modifications. Contribute to Internal and 3rd party partner software/technology development processes, standards, and deliverables with emphasis on delivering quality throughout the development life cycle. Design of architecture based upon OO, DRY and SOLID principles. Technical - Commercial experience in the following: .Net Core, C#, SQL, Automated Unit Testing, Web API, MVC, Entity Framework, jQuery, CSS, Bootstrap, React and JavaScript programming. Azure PaaS (Application Service, Functions, Azure SQL, Service Bus, KeyVault etc) Continuous integration and automated deployments within Azure DevOps. PowerShell, ARM Templates, Azure CLI, Terraform. Design and development of N-tier, SOA & Microservice applications. Experienced in Full Life Cycle Development (Agile & Waterfall). Messaging and Distributed Caching. Azure or AWS cloud services. .Net Core.
05/11/2021
Full time
Solution Architect - £115,000 - Remote working/Hybrid - .NET Core, C#, Azure, Azure PaaS, Continuous integration This role will translate business needs and functional designs into functioning software/technology designs and deliver/develop common foundation architecture components. Be the main technical interface between the project and enterprise planning team and ensure alignment and adherence to Enterprise Architecture principles, practices, and roadmaps. Analyse the IT environment to detect critical deficiencies and recommend solutions for improvement. Analyse technology industry and market trends and determine their potential impact on the enterprise. Oversee or consult on technical architecture application implementation or modifications. Contribute to Internal and 3rd party partner software/technology development processes, standards, and deliverables with emphasis on delivering quality throughout the development life cycle. Design of architecture based upon OO, DRY and SOLID principles. Technical - Commercial experience in the following: .Net Core, C#, SQL, Automated Unit Testing, Web API, MVC, Entity Framework, jQuery, CSS, Bootstrap, React and JavaScript programming. Azure PaaS (Application Service, Functions, Azure SQL, Service Bus, KeyVault etc) Continuous integration and automated deployments within Azure DevOps. PowerShell, ARM Templates, Azure CLI, Terraform. Design and development of N-tier, SOA & Microservice applications. Experienced in Full Life Cycle Development (Agile & Waterfall). Messaging and Distributed Caching. Azure or AWS cloud services. .Net Core.
