Arthur

I'm partnering with a leading UK Financial Services organisation to recruit a Business Continuity & Resilience Officer into a well-established Risk function. This is a replacement hire within a small, high-profile team and offers the opportunity to work closely with the Risk Director, supporting the continued development of Business Continuity and Operational Resilience capabilities across the business. The role would suit someone with experience in Business Continuity, Operational Resilience or Operational Risk within Financial Services or Insurance who enjoys working in a governance and oversight capacity, engaging with stakeholders and helping embed resilience best practice. The Opportunity You'll operate within a second-line function, supporting resilience activities across the organisation and helping business areas strengthen their continuity and resilience arrangements. Key responsibilities will include: Supporting business areas with the creation, review and maintenance of Business Impact Assessments (BIAs) and Business Continuity Plans (BCPs). Providing guidance, challenge and advice on Business Continuity and Operational Resilience requirements. Supporting Operational Resilience activities including process mapping, customer impact assessments and resilience reviews. Assisting with scenario testing, evidence gathering, documenting outcomes and tracking lessons learned. Coordinating Business Continuity Champions and supporting awareness initiatives across the business. Conducting third-party resilience and continuity due diligence assessments. Reviewing policies, standards and governance documentation to ensure ongoing regulatory compliance. Supporting resilience reporting and continuous improvement activities. What We're Looking For Experience within Financial Services, Insurance, Banking or a Financial Services regulator . Previous exposure to Business Continuity, Operational Resilience, Operational Risk or Technology Resilience. Strong understanding of BIAs, BCPs and continuity planning frameworks. Exposure to concepts such as: Important Business Services (IBS) Impact Tolerances Scenario Testing Operational Resilience Regulations Experience operating in a governance, oversight or second-line environment. Strong stakeholder engagement and communication skills. Ability to review, challenge and improve resilience documentation and processes. What's on Offer? Work directly alongside the Risk Director in a highly visible role. Join a supportive team where you'll gain exposure to both Business Continuity and Operational Resilience. Opportunity to broaden your regulatory and resilience expertise. Flexible hybrid working model. Genuine career development within a growing resilience function. Salary: Up to £70,000 basic + benefits.

Arthur is seeking a BI/Data Engineer for a 3-month London-based engagement. You will develop, enhance and support bordereaux reporting solutions, collaborating with Actuarial, Product, Data & MI teams to meet reporting requirements. The role emphasizes data quality, automated processes and scalable reporting while ensuring comprehensive knowledge transfer at project end. Ideal candidates possess strong SQL, SSIS ETL skills, experience with Acturis, Power BI and a familiarity with the London

BI/Data Engineer As a BI/Data Engineer, you will provide specialist technical expertise to develop, enhance and support our outbound bordereaux reporting solution. Working closely with the Actuarial, Product, Data & MI teams, you will improve data quality, implement new reporting requirements and automate manual processes to deliver accurate, timely and efficient bordereaux submissions to our capacity providers. You will take ownership of understanding the existing solution, analysing business requirements, developing robust data validation processes and delivering scalable reporting solutions while ensuring knowledge is documented and transferred at the conclusion of the engagement. Essential Experience Proven experience developing bordereaux reporting solutions within the insurance industry. Strong experience as a BI Developer or Data Engineer. Hands on experience working with the Acturis back end database. Advanced SQL skills including stored procedures, views, query optimisation and performance tuning. Experience building ETL solutions using SSIS or equivalent technologies. Knowledge of delegated authority reporting, including premium, claims, risk and reinsurance bordereaux. Experience with Microsoft Power BI, Excel and reporting technologies. Understanding of Azure DevOps, Git and CI/CD principles. Knowledge of data quality, validation and data governance practices. Experience within the London Market and/or Lloyd's insurance market. Rate: £500 - £550 P/D Outside IR35 Location: London/WFH Hybrid Contract Length: 3 months Start Date: Late August/early September

Arthur is seeking an experienced Application Support Manager in London to own a portfolio of enterprise applications. The role combines operational ownership with leadership of incident management, change, and release activities, ensuring stability, security, and performance in a fast-paced, regulated environment. You will collaborate with business users, technology teams and external vendors to drive service improvements, produce KPI dashboards, and align application services with business

Application Support Manager London Hybrid Working Up to £100,000 + Bonus + Benefits A leading global financial services organisation is seeking an experienced Application Support Manager to join its Technology function and take ownership of a portfolio of business-critical Front Office applications. This is a high-profile role responsible for ensuring the stability, performance, availability and continual improvement of applications that support core business operations. Acting as the key link between business stakeholders, technology teams and third-party suppliers, you will play a critical role in delivering operational excellence and a first-class support service. The Role You will be responsible for the operational ownership of a portfolio of enterprise applications, ensuring services remain stable, secure and aligned to business requirements. Working closely with business users, technology teams and external vendors, you will lead major incident management, oversee change and release activities, drive service improvements and ensure application services continue to meet agreed operational and performance targets. Key Responsibilities Own the operational support and service performance of business-critical applications. Act as the primary escalation point for application-related incidents and service issues. Lead major incident management activities and coordinate technical teams, suppliers and business stakeholders. Drive root cause analysis and problem management initiatives to reduce recurring issues. Oversee application change, release and deployment activities. Manage third-party suppliers and support partners, ensuring service levels are achieved. Produce operational reporting, KPI dashboards and service performance updates. Ensure applications remain secure, supported and compliant with governance requirements. Support application lifecycle activities including upgrades, enhancements and retirement planning. Drive continuous improvement initiatives across support processes, tooling and automation. Experience Required Proven experience within Application Support, Application Management or IT Operations environments. Experience supporting business-critical enterprise applications. Strong incident, problem and change management experience. Experience managing third-party suppliers and outsourced service providers. Strong stakeholder management and communication skills. Experience working within regulated environments. Familiarity with ITIL service management principles. Experience leading or mentoring support teams and matrix-managed resources. Desirable Financial Services or Insurance sector experience. Experience supporting Front Office, Trading, Revenue Generating or Operational applications. Exposure to cloud-based platforms and modern application environments. ITIL certification or equivalent service management experience. What's on Offer? High-profile role with significant business exposure. Opportunity to influence service quality and operational performance. Collaborative and supportive team culture. Large-scale enterprise application environment. Hybrid working model. Competitive salary, bonus and benefits package. This opportunity would suit an experienced Application Support or Service Management professional looking to take ownership of a critical application estate within a complex and fast-paced organisation.

Arthur in London is seeking a Claims Data Scientist to join its claims function on a hybrid basis. You will develop reporting solutions, analyse portfolio performance, identify trends and deliver management information to support strategic decisions. The role combines strong data skills with experience in insurance or data-heavy environments, requires creating KPI dashboards, applying statistical techniques, and collaborating with stakeholders across Claims and Operations.

Claims Data Scientist Location: London (Hybrid) Job Type: Permanent, Full-Time Our client is seeking a Claims Data Scientist to join its London-based Claims function. This is an exciting opportunity for an analytical and commercially minded data professional to play a key role in transforming claims data into actionable business insights. Working within a specialist claims team, you will be responsible for developing reporting solutions, analysing portfolio performance, identifying trends, and delivering management information that supports strategic decision-making across the business. The successful candidate will combine strong technical data skills with experience working in claims, insurance, or other data-intensive environments. Key Responsibilities Develop, maintain and enhance reporting and management information used to support key business decisions. Analyse claims data to identify trends, emerging issues, areas of underperformance, and opportunities for improvement. Design and maintain robust data models to ensure data consistency, integrity, and accessibility. Create and develop KPI dashboards, reports, and visualisations using Power BI. Perform root cause analysis and provide actionable insights to support claims oversight and business performance. Ensure high levels of data quality, accuracy, and governance across reporting outputs. Support system enhancements, data projects, and process improvement initiatives. Apply statistical techniques and analytical tools to identify patterns and support predictive analytics activity. Assist with audits, due diligence exercises, and claims data reviews. Collaborate with stakeholders across Claims, Operations, and wider business functions to deliver meaningful insights and reporting solutions. Drive continuous improvement across reporting and analytical processes. Skills & Experience Required Experience in a Data Analyst, Claims Analyst, BI Analyst, Reporting Analyst, Data Scientist, or similar role. Strong experience with:Power BISQLExcelDAXVBA Experience using Python and/or R. Proven ability to create dashboards, reports, and management information for business stakeholders. Experience transforming and modelling data from multiple sources. Strong analytical and problem-solving skills with excellent attention to detail. Ability to communicate complex findings effectively to both technical and non-technical audiences. Insurance, claims, financial services, or regulated industry experience would be advantageous. Personal Attributes Analytical and inquisitive mindset. Strong attention to detail and accuracy. Proactive and solutions-oriented approach. Excellent communication and stakeholder management skills. Able to manage multiple priorities and meet deadlines. Self-motivated with a continuous improvement mindset. What's on Offer Hybrid working arrangement. Competitive salary and benefits package. Opportunity to work on high-profile analytics and reporting projects. Exposure to senior stakeholders and business-critical decision-making. Strong long-term development and progression opportunities.

Arthur in London invites a Claims Bordereaux Analyst to own bordereaux activity, ensure data quality, and support oversight across delegated authority. You will engage with senior stakeholders, handle data loads, and contribute to reporting and governance in a growing Claims environment. The role offers hybrid working, competitive benefits, and development opportunities within an established London Market insurer.

Arthur in London is seeking a seasoned professional to join our Delegated Authority function, owning complex approvals and renewals while guiding underwriting and operations with clear technical oversight. You will collaborate with senior stakeholders, shape processes, strengthen controls, and contribute to wider transformation initiatives within delegated underwriting, delivering meaningful reporting to inform business decisions.

This is a fantastic opportunity to join a growing London Market business where delegated authority data is playing a key role in supporting future growth. You will take ownership of bordereaux activity across a varied portfolio with the freedom to improve how data is managed and used across the business. Working closely with senior stakeholders across Underwriting you will have real visibility and the chance to make an impact. The business is investing in its data capabilities and this role offers the opportunity to improve processes, enhance reporting and help build a function that can scale with continued growth. Key responsibilities Taking ownership of bordereaux processing across risk and premium data. Managing the mapping and validation of bordereaux through the bordereaux management platform. Reviewing data quality issues and exception reports while identifying recurring trends. Monitoring bordereaux submissions and ensuring information is received within agreed timescales. Producing accurate MI and reporting for internal and external stakeholders. Acting as a key contact for Underwriters and third party providers on bordereaux queries. Maintaining accurate delegated authority data and records across internal systems. Identifying opportunities to improve processes and reduce manual workloads. Supporting projects focused on data quality and operational efficiency. Keeping processes aligned with Lloyd's Market requirements and wider regulatory expectations. Experience you'll need Strong experience working with delegated authority data or bordereaux within the Lloyd's Market. Experience managing the mapping and validation of bordereaux data. Strong analytical skills with excellent attention to detail. Confident working with internal and external stakeholders. Good knowledge of Excel with Power BI experience beneficial. This is an excellent opportunity for someone who wants more ownership and the chance to play a key role within a growing business. If you are working within bordereaux or delegated authority data and looking for your next move get in touch for more details.

Arthur in London is seeking a Business Applications Lead to join its Technology Operations team. You will ensure business-critical applications are supported, governed, and aligned to priorities, acting as the bridge between business stakeholders, technology teams, and third-party suppliers. This role requires strong stakeholder management, experience with outsourced providers, ITSM knowledge, and a proven track record of delivering service improvements within regulated environments.

Data Enrichment Manager (Analytics & R&D) Location: UK (Predominantly Remote) We're partnering with a well-established and successful UK personal lines insurer that is investing heavily in data innovation to drive better pricing, underwriting and customer outcomes. This is a unique opportunity to establish and lead the organisation's external data enrichment capability, owning relationships with data providers and identifying new opportunities to unlock commercial value through third party data. Working closely with Pricing, Underwriting, Data Science and senior business stakeholders, you'll become the go to expert for external data partnerships, helping shape long term strategy while influencing key commercial decisions. The role offers exceptional flexibility, with predominantly remote working and a minimum expectation of just two office days per month. Why join? Lead and shape a strategically important function with significant visibility across the business Own relationships with leading external data providers and influence the future data strategy Drive commercial innovation through the identification and adoption of new data solutions Work for a financially strong, forward thinking insurer investing heavily in analytics and technology Excellent work life balance with largely remote working Competitive salary, bonus and comprehensive benefits package This is a commercially focused leadership role centred around identifying, evaluating and delivering new external data opportunities that enhance pricing sophistication and business performance. Rather than being a hands on technical position, you'll act as the bridge between external data providers and internal business teams, ensuring the organisation is making the best possible use of emerging data sources. ether technical and non technical stakeholders to deliver tangible business value. You'll likely have: Experience working within insurance pricing, underwriting or analytics, with a good understanding of personal lines pricing A strong academic background in a quantitative discipline such as Statistics, Mathematics, Economics or a related field An appreciation of statistical analysis and how external data can improve pricing and underwriting performance Experience managing relationships with external suppliers, partners or data providers Confidence leading commercial discussions, supplier negotiations and contract conversations Strong stakeholder management skills with the ability to influence at all levels of the business Excellent communication and presentation skills Previous leadership or people management experience would be advantageous Technical experience with tools such as SQL, Python or R is beneficial, but this is not a hands on modelling role. The emphasis is on understanding how data can create commercial value, leading supplier relationships and delivering strategic outcomes This opportunity would suit someone from insurance pricing, underwriting analytics, data strategy or commercial analytics who enjoys working with external partners, influencing business strategy and identifying innovative ways to use data to improve commercial performance. If you're looking for a highly visible role where you'll shape external data strategy, lead key supplier relationships and influence the future direction of a growing insurer, we'd love to hear from you.

Arthur is seeking a Data Enrichment Manager (Analytics & R&D) to lead the organisation's external data enrichment capability. The role is UK-based with predominantly remote work and only two office days per month, reporting into senior stakeholders across Pricing, Underwriting and Data Science. The ideal candidate has a strong quantitative background, experience with external data partnerships, and a track record of shaping data strategy to drive pricing and business performance.

Arthur in London seeks a detail-oriented data specialist to own bordereaux processing across risk and premium data within a growing Lloyd's Market business. You will map and validate bordereaux, monitor data quality, produce MI for stakeholders, and collaborate with Underwriting and third party providers to drive efficiency. This role offers ownership, visibility with senior stakeholders, and a chance to shape a data function that scales with the business while aligning with regulatory

I'm working with a leading global insurer seeking a Exposure Management Analyst to join their growing Exposure Management team. This is an excellent opportunity for an analytically minded professional with a passion for catastrophe modelling, exposure analytics, and data-driven decision making. You'll play a key role in supporting underwriting teams, optimising portfolio performance, and helping shape the development of exposure management capabilities across the business. Key responsibilities include: Delivering portfolio roll-ups across Lloyd's, International, and Group entities Supporting the management and monitoring of Property Catastrophe exposure across the portfolio Partnering closely with Property Underwriters, providing insight on model assumptions, data quality, and risk exposure Supporting internal and regulatory reporting requirements Assisting with catastrophe event response and loss estimation activities Supporting Outwards Reinsurance submissions and portfolio analytics Contributing to the development of exposure management systems, tools, and processes Driving innovation through catastrophe modelling, analytics, coding, and data visualisation What we're looking for: Experience within Exposure Management or Catastrophe Modelling Strong analytical and problem-solving skills Interest in coding, data visualisation, and portfolio analytics Excellent stakeholder management and communication skills Experience working with catastrophe models and exposure data A collaborative mindset and desire to help build best-in-class analytics capabilities This is a fantastic opportunity to join a fast-growing business where exposure management sits at the heart of underwriting strategy and portfolio optimisation.

Application Support Analyst - Insurance Systems (London Market) Are you ready to make a real impact in the London Insurance Market? Join a business that's shaping the future of underwriting and claims systems across international markets - where your expertise won't just support operations, it will drive innovation. We're looking for a skilled application support analyst to support and enhance core insurance platforms used across underwriting, claims, and back office functions. You'll work closely with internal teams and external vendors to maintain and improve systems like Subscribe, Exact Advantage, and other market leading applications. This is a hands on role where you'll troubleshoot issues, coordinate releases, and contribute to system rollouts, documentation, and user training - all within a collaborative, forward thinking environment. What makes this opportunity stand out? Tech & Tools: Work with SQL, SSIS, SSRS, T SQL, and gain exposure to platforms such as DOCOsoft, ImageRight, Tyche, and DQ Pro. Industry Impact: Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership: Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture: Join a business that prioritises people, purpose, and progress - not just policies. Requirements Experience supporting insurance applications (Subscribe, Exact Advantage, etc). Strong SQL/database skills and familiarity with ITIL processes. Background in the London Market or Lloyd's insurance systems. Customer focused mindset and a proactive approach to problem solving.

Arthur is seeking an Application Support Analyst for the London Market. In this hands-on role, you will support core insurance platforms and enhance systems used in underwriting and claims. The position requires strong SQL/database skills and experience with insurance applications like Subscribe and Exact Advantage. Join a forward-thinking team that values proactive solutions and continuous improvement, making a tangible impact in the industry.

Ready to shape how a leading insurance organisation works at its core? We're hiring a Business Analyst to drive meaningful process improvement and operational transformation across a complex, fast-paced environment. This role sits within a central Change & Transformation function, partnering closely with operations, underwriting, finance, and actuarial teams. You'll play a key role in analysing, redesigning, and optimising business processes - helping the organisation reduce inefficiencies, embrace smarter workflows, and unlock measurable value. You'll work across both process and technology change, engaging stakeholders at all levels to diagnose challenges, map current and future states, and contribute to solutions that deliver tangible outcomes. What you'll be doing Lead process analysis and improvement initiatives, using techniques such as process mapping, root cause analysis, and workshop facilitation Collaborate with stakeholders to identify and deliver practical, value-driven solutions that reduce non-value-add activity Support the development of business cases and benefit realisation plans, ensuring outcomes are measurable and tracked Translate business needs into clear requirements and user stories, working closely with delivery teams Build trusted relationships across the business to drive adoption of change and foster continuous improvement Facilitate workshops and promote operational excellence best practices Contribute to strategic initiatives, identifying opportunities to enhance capability, including through emerging technologies What we're looking for Strong analytical and critical thinking skills with a structured approach to problem solving Proven ability to engage and influence stakeholders across technical and non-technical teams Experience in process mapping (e.g. swimlane diagrams) and facilitating workshops Exposure to change management and continuous improvement methodologies (e.g. Lean, Agile, Six Sigma) Interest in innovation, including workflow tools, automation, and AI Experience within the insurance market (ideally London Market / Lloyd's) with familiarity across underwriting, actuarial or finance environments A proactive mindset with the confidence to step up and take ownership of deliverables

Arthur is seeking an Azure Infrastructure Engineer for a 6-month fixed-term contract. This role involves designing, building, and supporting resilient Azure cloud infrastructure for a global reinsurance organisation. Applicants should have strong Azure networking expertise and a passion for infrastructure automation, with responsibilities including automating deployments and monitoring platforms to ensure performance. The position offers a salary between £60,000 and £72,000 per annum, with 3 days per week on-site in London.

Arthur is seeking a Senior Bordereaux Analyst to join their growing delegated authority function. This role involves managing bordereaux processing activities and enhancing data quality while providing leadership and training to junior team members. Ideal candidates will have substantial experience in bordereaux operations, using management platforms like VIPR, and a knack for data analysis. Join a dynamic team committed to operational efficiency and strong stakeholder engagement.