Travel Counsellors

Recode the Future of Travel. Power Human Potential with AI. At Travel Counsellors, we're redefining what it means to travel - with AI-driven experiences built around deep human connection. We've spent 30+ years empowering over 2,200 independent travel entrepreneurs across the globe. Now, with an award-winning culture and explosive digital growth, we're building the next-generation AI capabilities that will revolutionise our personal travel platform, Phenix. We're not here to follow trends. We're here to set them. This is your chance to be at the centre of something extraordinary - shaping how AI and software engineering converge to create magical, meaningful travel experiences. About the Role Your Mission Join our high-impact squad of engineers and AI innovators as a Senior AI Engineer to architect, build, and evolve TC Co-Pilot - our intelligent assistant embedded deep within our tech ecosystem. This is a hands-on engineering role where your code directly amplifies the power of humans, helping our Travel Counsellors work smarter, faster, and more creatively than ever before. You'll build AI into the heart of our customer journeys using large language models (LLMs), recommendation systems, voice interfaces, and generative tools - all grounded in scalable, production-ready code. What You'll Be Doing Engineer AI-first systems: Bring LLMs, recommendation engines, and natural language interfaces into our platform, from prototype to production. Own key backend services: Use .NET Core/C# to build scalable APIs and services that connect human intent with machine intelligence. Build RAG-powered workflows : Leverage retrieval-augmented generation, context-aware orchestration (MCP), and internal datasets to generate real-time, contextual insights. Collaborate across disciplines: Work hand-in-hand with product designers, data scientists, and our AI strategy leads to embed intelligent features into everyday user flows. Stay ahead of the curve: Keep a critical eye on emerging AI trends, applying what works, discarding the hype, and shaping the future of our AI stack. Benefits Competitive salary + annual bonus Flexible hybrid working Career development opportunities 25 days holiday (increasing to 28 after 5 years) Enhanced Maternity/Paternity pay 1 day paid charity day Company events and incentives 3x salary death in service benefit Pension scheme Private Medical Insurance or Healthcare Cash Plan Free breakfast and beverages Requirements Proven experience in .NET Core/C# and modern web frameworks like Angular/TypeScript Hands-on experience with LLM APIs (OpenAI, Claude, Bedrock), LangChain, or RAG-based architectures Deep familiarity with API design, microservices, and cloud-first development (AWS, Azure, or GCP) Experience building systems with MongoDB, SQL, or vector databases like Pinecone or MongoDB Atlas Vector Search Solid engineering practices: TDD, CI/CD pipelines, DevOps tooling, and secure deployment at scale Your code could power the next generation of travel - become our Senior AI Engineer today.

Shape smarter processes and maintain system operations. Join us as a Finance Systems Analyst and play a crucial role in our success. Reporting into Platform Operations but embedded within the finance team, this Finance Systems Analyst role supports the day-to-day operation and maintenance of financial systems at Travel Counsellors. You'll assist in ensuring finance users are supported and systems run smoothly, working closely with senior colleagues, technical support teams, and external partners. This is a great opportunity for someone with a financial background who enjoys working with systems and processes and is looking to grow their experience in a collaborative environment. About the Role Principal Accountabilities Support the availability and maintenance of financial systems as part of business-as-usual operations. Assist with basic configuration tasks such as adding or updating records and troubleshooting common issues. Provide first-line support to finance system users, escalating complex issues to third-party support. Help document and maintain finance processes within the systems. Participate in testing and release activities under guidance from senior colleagues. Contribute to improvement initiatives by gathering feedback and supporting implementation. Represent the finance systems team in internal meetings and communications. Benefits Competitive salary + annual bonus Flexible hybrid working Career development opportunities 25 days holiday (increasing to 28 after 5 years) Enhanced Maternity/Paternity pay 1 day paid charity day Company events and incentives 3x salary death in service benefit Pension scheme Private Medical Insurance or Healthcare Cash Plan Free breakfast and beverages Requirements Significant understanding of financial roles, processes, and concepts, including AP, AR, management reporting, and other areas Ability to create and/or amend process maps using Visio (or similar), to help enhance system capabilities and user experience Experience and knowledge of working with Agile and Waterfall project management methodologies Prior experience of provision of 1st and 2nd line technical support for finance system issues across a range of stakeholders Formal finance qualifications would be desirable, though not essential If you think you're the right fit, start the conversation and apply for this Finance Systems Analyst role today.