A local government authority is seeking a Debrief Facilitator to join their Surrey Fire and Rescue Service in Reigate. The role involves analyzing responses to incidents, chairing meetings with stakeholders, and sharing operational learning. Candidates should have experience in emergency response organizations and possess required qualifications. This position offers an hourly rate of £28.61 plus annual leave allowance.
03/02/2026
Full time
A local government authority is seeking a Debrief Facilitator to join their Surrey Fire and Rescue Service in Reigate. The role involves analyzing responses to incidents, chairing meetings with stakeholders, and sharing operational learning. Candidates should have experience in emergency response organizations and possess required qualifications. This position offers an hourly rate of £28.61 plus annual leave allowance.
A local government organization based in Guildford is looking for a Senior Team Administrator to join its Fostering Administration Team. This role involves organizing meetings, minute taking, and providing excellent administrative support to social care teams. Offering part-remote working, the position requires at least 2 days a week in the office. The starting salary is £30,647 per annum, with generous benefits including annual leave, pension, and an Employee Assistance Programme.
03/02/2026
Full time
A local government organization based in Guildford is looking for a Senior Team Administrator to join its Fostering Administration Team. This role involves organizing meetings, minute taking, and providing excellent administrative support to social care teams. Offering part-remote working, the position requires at least 2 days a week in the office. The starting salary is £30,647 per annum, with generous benefits including annual leave, pension, and an Employee Assistance Programme.
Salary: £28.61 per hour + annual leave allowance Category: Fire and Rescue Contract type: Bank Working hours: Bank Posted on: 2 October 2025 Directorate: Chief Executive Office Description This role has an hourly salary of £28.61 per hour, plus an additional annual leave allowance. We are excited to be hiring new Debrief Facilitators to join our fantastic Surrey Fire and Rescue Service, based in Reigate. About the Role Surrey Fire and Rescue Service provides a 24/7 emergency response to fires and other emergencies, in line with our Making Surrey Safer Plan. As part of the Operational Policy, Assurance and Learning Team, you will support the identification and sharing of learning from operational incidents attended by our crews, to help improve the performance and response of the Service. You will form part of a bank of experienced and qualified facilitators, to provide a neutral overview of command and control decision making at incidents attended by SFRS. As a Debrief Facilitator, you will be required to chair meetings aimed at analysing our response to larger or more complex incidents. You will be expected to identify areas of good / best practice, or operational learning that can be shared both locally and nationally. You will be expected to complete reports giving feedback, and any improvement actions required based on the outcome of the debriefings that you chair. As part of the role, you will also be expected to chair debriefings for other Category 1 responders who SFRS work with. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience of working within a Blue Light response organisation, with demonstrable knowledge and experience of command roles during an emergency response Knowledge and understanding of FRS National Operational Guidance, National Operational Learning and Joint Organisational Learning protocols, Joint Emergency Service Interoperability Principles, the nationally adopted Incident Command System for Fire and Rescue Services, and demonstrable experience of working within these frameworks or equivalent at operational incidents An ability to chair meetings with a range of stakeholders from operational fire crews to Chief Executives and national representatives, and produce reports that can be shared locally and with NFCC / other national bodies Flexibility to provide services when required on an ad-hoc basis, and work to deadlines set by the Head of Operational Policy, Assurance and Learning A Level 5 coaching qualification or similar National Police Debriefing Model qualification and experience, or similar Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. This is a rolling advert that will remain open until we have recruited adequate numbers of staff, we will be reviewing applications as they are received. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. We look forward to receiving your application, please click on the apply online button below to submit. Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs. Core Code of Ethics At Surrey Fire and Rescue Service, we believe it is essential to embed our commitment to the Core Code of Ethics and particularly equality, diversity and inclusion, into every aspect of our work. This is a dual responsibility applying both to our outward facing, community-focussed activities, and to our internal responsibilities to people and volunteers. Our vision is that everyone representing Surrey Fire and Rescue Service will be community role model.
03/02/2026
Full time
Salary: £28.61 per hour + annual leave allowance Category: Fire and Rescue Contract type: Bank Working hours: Bank Posted on: 2 October 2025 Directorate: Chief Executive Office Description This role has an hourly salary of £28.61 per hour, plus an additional annual leave allowance. We are excited to be hiring new Debrief Facilitators to join our fantastic Surrey Fire and Rescue Service, based in Reigate. About the Role Surrey Fire and Rescue Service provides a 24/7 emergency response to fires and other emergencies, in line with our Making Surrey Safer Plan. As part of the Operational Policy, Assurance and Learning Team, you will support the identification and sharing of learning from operational incidents attended by our crews, to help improve the performance and response of the Service. You will form part of a bank of experienced and qualified facilitators, to provide a neutral overview of command and control decision making at incidents attended by SFRS. As a Debrief Facilitator, you will be required to chair meetings aimed at analysing our response to larger or more complex incidents. You will be expected to identify areas of good / best practice, or operational learning that can be shared both locally and nationally. You will be expected to complete reports giving feedback, and any improvement actions required based on the outcome of the debriefings that you chair. As part of the role, you will also be expected to chair debriefings for other Category 1 responders who SFRS work with. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience of working within a Blue Light response organisation, with demonstrable knowledge and experience of command roles during an emergency response Knowledge and understanding of FRS National Operational Guidance, National Operational Learning and Joint Organisational Learning protocols, Joint Emergency Service Interoperability Principles, the nationally adopted Incident Command System for Fire and Rescue Services, and demonstrable experience of working within these frameworks or equivalent at operational incidents An ability to chair meetings with a range of stakeholders from operational fire crews to Chief Executives and national representatives, and produce reports that can be shared locally and with NFCC / other national bodies Flexibility to provide services when required on an ad-hoc basis, and work to deadlines set by the Head of Operational Policy, Assurance and Learning A Level 5 coaching qualification or similar National Police Debriefing Model qualification and experience, or similar Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. This is a rolling advert that will remain open until we have recruited adequate numbers of staff, we will be reviewing applications as they are received. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. We look forward to receiving your application, please click on the apply online button below to submit. Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs. Core Code of Ethics At Surrey Fire and Rescue Service, we believe it is essential to embed our commitment to the Core Code of Ethics and particularly equality, diversity and inclusion, into every aspect of our work. This is a dual responsibility applying both to our outward facing, community-focussed activities, and to our internal responsibilities to people and volunteers. Our vision is that everyone representing Surrey Fire and Rescue Service will be community role model.
Location: The St Francis Centre, Guildford, GU2 8WZ Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this role is £30,647 per annum, based on a 36 hour working week. We are excited to be recruiting a Senior Team Administrator to join Business Support Team within our Fostering Administration Team on a permanent basis. The position will be based at St Francis Centre, Southway, Guildford, GU2 8WZ. This role is open to part-remote working, meaning you will be required to work in the office a minimum of 2 days a week, on a rota basis, to support with office duties and the remainder of the week is worked from home. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role 'It is great working with such kind and considerate colleagues, who always look out for one another and communicate well with tasks which are always delegated fairly within the team. The Management Team are very supportive and always listen so you know you are being heard, which really boosts morale - GB, Team Administrator, South West. Working within our Social Care Admin Team you will play an integral part in the day to day running of the department and all things admin. In this role you will organise and minute a variety of multi-agency meetings on behalf of the social care teams, distribute minutes to involved parties ensuring timescales are met, provide an efficient telephone service to our stakeholders and service users, liaise with professionals both within social care and with partner agencies, such as Police, Health, Education and Legal. You will keep track of information, update and maintain spreadsheets and databases and provide performance information to line managers and other departments when requested. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Prior administration experience in a busy office environment showing your ability to take a confident, organised, and proactive approach to your work Excellent customer service and communication skills as we handle telephone calls on a daily basis Experience in minuting taking complex/HR meetings, typing directly onto a laptop Excellent IT skills and proficiency in using Microsoft Office (Outlook, Excel, Word, PowerPoint and SharePoint) Experience of mentoring junior members of a team Commitment to your own professional development To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe a time when you provided administrative support in a busy office environment. Tell us about a situation where you worked as part of a team while also using your own initiative to resolve an issue or improve a process. Give an example of a time when you were required to take minutes during a complex or sensitive meeting. Please provide an example of when you supported or mentored a junior colleague. Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 12th February 2026 with interviews to follow. Interviews will be in person at St Francis Centre, Guildford and date to be confirmed. The interview will include 8 competency questions and a 10 minute presentation and should last approximately 45/60 minutes. A basic DBS (Disclosure and Barring Service) check for regulated activity (formerly known as CRB) will be required for this role. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
03/02/2026
Full time
Location: The St Francis Centre, Guildford, GU2 8WZ Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this role is £30,647 per annum, based on a 36 hour working week. We are excited to be recruiting a Senior Team Administrator to join Business Support Team within our Fostering Administration Team on a permanent basis. The position will be based at St Francis Centre, Southway, Guildford, GU2 8WZ. This role is open to part-remote working, meaning you will be required to work in the office a minimum of 2 days a week, on a rota basis, to support with office duties and the remainder of the week is worked from home. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role 'It is great working with such kind and considerate colleagues, who always look out for one another and communicate well with tasks which are always delegated fairly within the team. The Management Team are very supportive and always listen so you know you are being heard, which really boosts morale - GB, Team Administrator, South West. Working within our Social Care Admin Team you will play an integral part in the day to day running of the department and all things admin. In this role you will organise and minute a variety of multi-agency meetings on behalf of the social care teams, distribute minutes to involved parties ensuring timescales are met, provide an efficient telephone service to our stakeholders and service users, liaise with professionals both within social care and with partner agencies, such as Police, Health, Education and Legal. You will keep track of information, update and maintain spreadsheets and databases and provide performance information to line managers and other departments when requested. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Prior administration experience in a busy office environment showing your ability to take a confident, organised, and proactive approach to your work Excellent customer service and communication skills as we handle telephone calls on a daily basis Experience in minuting taking complex/HR meetings, typing directly onto a laptop Excellent IT skills and proficiency in using Microsoft Office (Outlook, Excel, Word, PowerPoint and SharePoint) Experience of mentoring junior members of a team Commitment to your own professional development To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe a time when you provided administrative support in a busy office environment. Tell us about a situation where you worked as part of a team while also using your own initiative to resolve an issue or improve a process. Give an example of a time when you were required to take minutes during a complex or sensitive meeting. Please provide an example of when you supported or mentored a junior colleague. Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 12th February 2026 with interviews to follow. Interviews will be in person at St Francis Centre, Guildford and date to be confirmed. The interview will include 8 competency questions and a 10 minute presentation and should last approximately 45/60 minutes. A basic DBS (Disclosure and Barring Service) check for regulated activity (formerly known as CRB) will be required for this role. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
A local government organization is seeking a Business Systems Senior Officer in Reigate to support frontline Adult Social Care staff through core business systems. The role involves resolving recording errors, coaching users, and leading system development projects. This permanent position offers a starting salary of £41,585 per annum and includes benefits such as coaching opportunities, comprehensive holiday, and a supportive work environment. Applicants must already be employed by the organization.
03/02/2026
Full time
A local government organization is seeking a Business Systems Senior Officer in Reigate to support frontline Adult Social Care staff through core business systems. The role involves resolving recording errors, coaching users, and leading system development projects. This permanent position offers a starting salary of £41,585 per annum and includes benefits such as coaching opportunities, comprehensive holiday, and a supportive work environment. Applicants must already be employed by the organization.
The starting salary for this permanent position is 53,713 per annum based on a 36-hour working week. We are excited to be recruiting for a skilled and highly motivated Unit 4 Service Delivery Team Leader to join our dynamic MySurrey Service Delivery team. Reporting to the Service Delivery Manager, you will join the wider IT&D Service and work as part of a team with the autonomy to succeed in a lively, friendly environment. We are committed to investing in our staff and supporting every individual to achieve their full potential. The team is based in Woodhatch, Reigate but we promote a hybrid approach to working, meeting collaboratively when required. There is an expectation to attend the office, at least once a week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role Surrey County Council have implemented Unit 4 as a modern, intuitive, and flexible Software-as-a-Service Enterprise Resource Planning System. A significant programme of work has been completed to deliver the full implementation, including the configuration of the system, data migration and implementing required integrations with other Council systems. Unit 4 is supported by in-house IT & Digital teams that operate ITIL 4 service management processes and are structured into: Service Delivery (service requests, incidents, problem management, SLA/KPI reporting and supplier relationship management) Service Improvement (change requests, release management & business relationship management) As a vital member of the team, you will play a crucial role in ensuring the smooth operation and optimal performance of the Unit 4 application whilst maintaining a high level of service delivery. Duties of the Unit 4 Service Delivery Team Leader include: Assisting the Service Delivery Manager in the delivery of IT services to business stakeholders, teams and end users Leading a team of four support agents, motivating them and driving their performance, ensuring that the services provided meets and exceeds our customers' expectations Providing second-line IT support and assistance to customers and stakeholders, resolving issues promptly through effective communication and co-ordination Monitoring service delivery performance against agreed-upon service level agreements (SLAs) Contributing to the development of service delivery policies, procedures and guidelines Supporting project delivery, service improvement initiatives, system upgrades and other continuous improvement activities Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Previous experience of Unit 4 ERP/ Agresso or similar ERP systems in a Service Delivery or Support role Broad understanding in at least one of the functional areas of HR, Payroll, Finance, Procurement or FP&A (Financial Planning & Analysis) Supervisory or lead experience in a similar systems environment Ability to share technical knowledge with non-technical colleagues Excellent problem-solving and troubleshooting skills with strong communication and collaboration skills Ability to manage multiple tasks and projects simultaneously Knowledge of ITIL service management framework including Service Desk, Service Request Management, Incident Management and Problem Management. To apply, we request that you submit a CV and you will be asked the following questions: Please describe your experience working with Unit4 ERP (Agresso) in a service delivery or support capacity. What were your key responsibilities? Which functional areas (e.g., HR, Payroll, Finance, Procurement, or FP&A) do you have experience with? Please describe your experience supervising or leading a team within a systems or technical environment. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 22/02/2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
02/02/2026
Full time
The starting salary for this permanent position is 53,713 per annum based on a 36-hour working week. We are excited to be recruiting for a skilled and highly motivated Unit 4 Service Delivery Team Leader to join our dynamic MySurrey Service Delivery team. Reporting to the Service Delivery Manager, you will join the wider IT&D Service and work as part of a team with the autonomy to succeed in a lively, friendly environment. We are committed to investing in our staff and supporting every individual to achieve their full potential. The team is based in Woodhatch, Reigate but we promote a hybrid approach to working, meeting collaboratively when required. There is an expectation to attend the office, at least once a week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role Surrey County Council have implemented Unit 4 as a modern, intuitive, and flexible Software-as-a-Service Enterprise Resource Planning System. A significant programme of work has been completed to deliver the full implementation, including the configuration of the system, data migration and implementing required integrations with other Council systems. Unit 4 is supported by in-house IT & Digital teams that operate ITIL 4 service management processes and are structured into: Service Delivery (service requests, incidents, problem management, SLA/KPI reporting and supplier relationship management) Service Improvement (change requests, release management & business relationship management) As a vital member of the team, you will play a crucial role in ensuring the smooth operation and optimal performance of the Unit 4 application whilst maintaining a high level of service delivery. Duties of the Unit 4 Service Delivery Team Leader include: Assisting the Service Delivery Manager in the delivery of IT services to business stakeholders, teams and end users Leading a team of four support agents, motivating them and driving their performance, ensuring that the services provided meets and exceeds our customers' expectations Providing second-line IT support and assistance to customers and stakeholders, resolving issues promptly through effective communication and co-ordination Monitoring service delivery performance against agreed-upon service level agreements (SLAs) Contributing to the development of service delivery policies, procedures and guidelines Supporting project delivery, service improvement initiatives, system upgrades and other continuous improvement activities Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Previous experience of Unit 4 ERP/ Agresso or similar ERP systems in a Service Delivery or Support role Broad understanding in at least one of the functional areas of HR, Payroll, Finance, Procurement or FP&A (Financial Planning & Analysis) Supervisory or lead experience in a similar systems environment Ability to share technical knowledge with non-technical colleagues Excellent problem-solving and troubleshooting skills with strong communication and collaboration skills Ability to manage multiple tasks and projects simultaneously Knowledge of ITIL service management framework including Service Desk, Service Request Management, Incident Management and Problem Management. To apply, we request that you submit a CV and you will be asked the following questions: Please describe your experience working with Unit4 ERP (Agresso) in a service delivery or support capacity. What were your key responsibilities? Which functional areas (e.g., HR, Payroll, Finance, Procurement, or FP&A) do you have experience with? Please describe your experience supervising or leading a team within a systems or technical environment. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 22/02/2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
This full-time, permanent role has a starting salary of 33,552 per annum, based on a 36 hour working week. Are you passionate about data, systems, and making a real impact in adult education? Surrey Adult Learning are excited to be hiring a detail-oriented and proactive Management Information Systems Officer (MIS) to join our fantastic Business Finance & IT team based at the Woking Adult Learning Centre. This role is open to hybrid working with the option to work flexibly from another location, or home, for part of the week. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. The MIS Officer is a pivotal and highly varied role within the team where you can expect to be involved in the following: Being responsible for ensuring Surrey Adult Learning's information systems run without downtime Supporting management, teaching staff and operations staff to ensure that the information contained in the systems is accurate and of high quality Diagnosing system issues and proposing solutions where possible Supporting the Business Finance and IT Manager to work with system vendors and SCC IT and Digital team where needed Being responsible for compiling returns and related datasets to funding providers, ensuring published deadlines are adhered to Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Up-to-date knowledge of funding rules applicable to the Further Education (FE) sector, including all aspects of ILR returns and other relevant FE funding and data related topics Experience compiling Individual Learner Record (ILR) returns and FE-related datasets Experience of data management in the education sector Working knowledge and experience of database querying techniques Proficiency with SQL to extract data and provide accurate management information, in particular for error and exception reporting and resolution Awareness of the principles of information governance, data security and the GDPR Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Clive Banks by e-mail at or telephone (phone number removed). The job advert closes at 23:59 on 21st September 2025. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A basic DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Behaviours The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours. Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
03/10/2025
Full time
This full-time, permanent role has a starting salary of 33,552 per annum, based on a 36 hour working week. Are you passionate about data, systems, and making a real impact in adult education? Surrey Adult Learning are excited to be hiring a detail-oriented and proactive Management Information Systems Officer (MIS) to join our fantastic Business Finance & IT team based at the Woking Adult Learning Centre. This role is open to hybrid working with the option to work flexibly from another location, or home, for part of the week. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role Surrey Adult Learning is a leading provider of diverse daytime, evening and Saturday courses and learning opportunities for adults. We offer a wide range of qualification courses, including English for Speakers of Other Languages (ESOL), maths and digital skills. Our courses also cater to individuals with learning disabilities, mental health conditions and parents/carers seeking to upskill to support their children. Additionally, we provide courses for personal development in various subjects such as arts and crafts, languages and exercise. Our outreach provision is designed to assist those currently facing life challenges. The MIS Officer is a pivotal and highly varied role within the team where you can expect to be involved in the following: Being responsible for ensuring Surrey Adult Learning's information systems run without downtime Supporting management, teaching staff and operations staff to ensure that the information contained in the systems is accurate and of high quality Diagnosing system issues and proposing solutions where possible Supporting the Business Finance and IT Manager to work with system vendors and SCC IT and Digital team where needed Being responsible for compiling returns and related datasets to funding providers, ensuring published deadlines are adhered to Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: Up-to-date knowledge of funding rules applicable to the Further Education (FE) sector, including all aspects of ILR returns and other relevant FE funding and data related topics Experience compiling Individual Learner Record (ILR) returns and FE-related datasets Experience of data management in the education sector Working knowledge and experience of database querying techniques Proficiency with SQL to extract data and provide accurate management information, in particular for error and exception reporting and resolution Awareness of the principles of information governance, data security and the GDPR Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Clive Banks by e-mail at or telephone (phone number removed). The job advert closes at 23:59 on 21st September 2025. We are committed to safeguarding and promoting the welfare of our learners and expect all staff to share this commitment. A basic DBS 'Disclosure and Barring Service' check is required for this role and will be discussed further at interview. Online searches may be carried out on applicants who are shortlisted for interview. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Behaviours The Surrey Way behaviours are a guide that supports our council to work together effectively and deliver our best for our customers and communities, and for each other. Discover more about our behaviours. Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
