Amazon
Job ID: 2407430 Amazon UK Services Ltd. The Content & App Partner Engagement (CAPE) team is looking for an experienced and motivated leader who possesses a unique balance of technical depth and relationship management skills. Our partners develop apps and games for Amazon devices powered by Fire OS and Alexa, such as Fire tablets, Echo Show, Smart TVs, streaming media players (e.g. Fire TV Stick) . As a Principal Solutions Architect, you will work with top-tier partners to create incredible Alexa-enabled experiences that will wow customers on Fire TV, Echo Show and Tablets. You will act as the primary technical liaison between external partners and Amazon product teams to help shape their product roadmaps. Your role will be to guide partners as they productize and integrate with Amazon Services and enable them to grow their business through monetisation and increase in engagement. You'll evangelize best practices through white-papers, presentations and sample code and help partners adopt a new voice paradigm in their apps and games, using various Alexa services such as Video Skills Kit (VSK). As you build relationships with your partners, you'll understand their business, product roadmap, and challenges. You'll use this information to influence Amazon product teams, helping improve the product offerings and quality of Amazon products and services. Key Responsibilities: - Provide technical consultation to strategic partners and Amazon product teams - Write sample code to accelerate adoption of Amazon technology - Author blog posts, contribute to webinars, create presentations, and run demos to explain technical concepts - Create best practices, knowledge base articles, and processes to increase the effectiveness of the team - Guide partners as they build and migrate their applications, software, and services on Amazon devices - Act as a technical liaison between customers, external partners, Amazon engineering teams, and support - Educate customers of all sizes on the value proposition of Amazon Services and Alexa, and participate in deep architectural discussions Hiring in any of the locations - London, Berlin, Munich and Luxembourg. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS Relevant years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience Suitable experience of design, implementation, or consulting in applications and infrastructures experience Relevant IT development or implementation/consulting in the software or Internet industries experience Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). Experience in design, implementation, or consulting in applications and infrastructures Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients PREFERRED QUALIFICATIONS Suitable years of infrastructure architecture, database architecture and networking experience Experience working with end user or developer communities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel). If calling from Ireland, please dial (tel). Posted: January 26, 2023 (Updated 6 months ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Job ID: 2407430 Amazon UK Services Ltd. The Content & App Partner Engagement (CAPE) team is looking for an experienced and motivated leader who possesses a unique balance of technical depth and relationship management skills. Our partners develop apps and games for Amazon devices powered by Fire OS and Alexa, such as Fire tablets, Echo Show, Smart TVs, streaming media players (e.g. Fire TV Stick) . As a Principal Solutions Architect, you will work with top-tier partners to create incredible Alexa-enabled experiences that will wow customers on Fire TV, Echo Show and Tablets. You will act as the primary technical liaison between external partners and Amazon product teams to help shape their product roadmaps. Your role will be to guide partners as they productize and integrate with Amazon Services and enable them to grow their business through monetisation and increase in engagement. You'll evangelize best practices through white-papers, presentations and sample code and help partners adopt a new voice paradigm in their apps and games, using various Alexa services such as Video Skills Kit (VSK). As you build relationships with your partners, you'll understand their business, product roadmap, and challenges. You'll use this information to influence Amazon product teams, helping improve the product offerings and quality of Amazon products and services. Key Responsibilities: - Provide technical consultation to strategic partners and Amazon product teams - Write sample code to accelerate adoption of Amazon technology - Author blog posts, contribute to webinars, create presentations, and run demos to explain technical concepts - Create best practices, knowledge base articles, and processes to increase the effectiveness of the team - Guide partners as they build and migrate their applications, software, and services on Amazon devices - Act as a technical liaison between customers, external partners, Amazon engineering teams, and support - Educate customers of all sizes on the value proposition of Amazon Services and Alexa, and participate in deep architectural discussions Hiring in any of the locations - London, Berlin, Munich and Luxembourg. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS Relevant years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience Suitable experience of design, implementation, or consulting in applications and infrastructures experience Relevant IT development or implementation/consulting in the software or Internet industries experience Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). Experience in design, implementation, or consulting in applications and infrastructures Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients PREFERRED QUALIFICATIONS Suitable years of infrastructure architecture, database architecture and networking experience Experience working with end user or developer communities Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel). If calling from Ireland, please dial (tel). Posted: January 26, 2023 (Updated 6 months ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Amazon
Tilbury, Essex
The Junior Business Analyst (internally called Process Control Specialist) is responsible for managing workflow of outbound department of multiple FCs from a remote centralized location, based out of our LCY2 Fulfillment Center in Tilbury, UK. Key areas of responsibilities would include managing the workflow of outbound orders across multiple processes and managing customer experience while minimizing fulfillment cost across multiple FCs. The lead would be responsible for communication of workflow status with Operations and Area Managers whilst escalating any Customer Experience Risks and reporting any SLA failure risks or deviation from Standard Work to the Sr. Managers and General Manager. The Process Control Specialist is expected to play the role of an advisor to the operations team based on his holistic view of the outbound flow and facilitate communication between multiple areas of outbound operations. As part of this role you will be required to work flexible shift patterns and provide cover for holidays and short notice events. The Process Control Specialist is expected to provide operational insights to the Amazon Fulfillment Technology team and work with them to develop advanced and intuitive automated flow control for outbound operations. Essential Responsibilities · Understand Outbound Shift Planning · Understand Technical Details of FC Systems · Ability to grasp the operational concepts of flow settings for FC picking systems that include flow pick and batchy pick paths for multiple FCs with different volume and demand patterns. · Understanding of the boundary of responsibilities between Operations on the floor and Central flow as dictated by Standard Work developed by Central Flow Management. · Ability to effectively identify and communicate detailed technical issues. Escalate to management, facilities. · Communicate Customer Shipment Risk and performance opportunities to FC operations in a standardized manner. · Ability to track and report system performance through various equipment performance monitoring software platforms. · Help AFT team to Develop Automated Flow tools · Ability to advise and teach the basic flow standards to the new managers through communications and advise them on standard flow settings thus speeding the learning curves of new managers. · Ability to teach and advise new flow leads as we on board new candidates to the central flow center. BASIC QUALIFICATIONS · Fluent in English · Has strong communications skills - able to express key messages and interact with different customers within the FC individually and with groups via remote methods such as telephone, e-mail and instant message platforms · Demonstrated problem solving skills and analytical skills, can analyze numerical data points, work with data to assess situations and take appropriate action. · Must be flexible in terms of work schedule; willing to work nights, weekends, bank holidays or overtime, if necessary. · Ability to handle multiple projects, deadlines, and work independently without supervision · Detail oriented: accuracy is essential. PREFERRED QUALIFICATIONS · Knowledge of additional EU language would be an advantage. · Bachelors Degree Prefferred. · Outstanding interpersonal skills - must display patience, strong customer service skills and helpfulness at all times · Good judgment, self-empowered and autonomous. · Ability to demonstrate working well in a team environment remotely and at an advisory level. · Computer knowledge and preferably SQL code language. About our rewards If you thrive in a challenging and fast-paced environment, you'll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do one moment, you will not necessarily be doing 6 months later. We don't like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It's that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It's as simple as this: Work Hard. Have Fun. Make History. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Sounds interesting? We look forward to your application. Please apply online and upload your CV and a letter of motivation in one document (max. 5 MB). By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
The Junior Business Analyst (internally called Process Control Specialist) is responsible for managing workflow of outbound department of multiple FCs from a remote centralized location, based out of our LCY2 Fulfillment Center in Tilbury, UK. Key areas of responsibilities would include managing the workflow of outbound orders across multiple processes and managing customer experience while minimizing fulfillment cost across multiple FCs. The lead would be responsible for communication of workflow status with Operations and Area Managers whilst escalating any Customer Experience Risks and reporting any SLA failure risks or deviation from Standard Work to the Sr. Managers and General Manager. The Process Control Specialist is expected to play the role of an advisor to the operations team based on his holistic view of the outbound flow and facilitate communication between multiple areas of outbound operations. As part of this role you will be required to work flexible shift patterns and provide cover for holidays and short notice events. The Process Control Specialist is expected to provide operational insights to the Amazon Fulfillment Technology team and work with them to develop advanced and intuitive automated flow control for outbound operations. Essential Responsibilities · Understand Outbound Shift Planning · Understand Technical Details of FC Systems · Ability to grasp the operational concepts of flow settings for FC picking systems that include flow pick and batchy pick paths for multiple FCs with different volume and demand patterns. · Understanding of the boundary of responsibilities between Operations on the floor and Central flow as dictated by Standard Work developed by Central Flow Management. · Ability to effectively identify and communicate detailed technical issues. Escalate to management, facilities. · Communicate Customer Shipment Risk and performance opportunities to FC operations in a standardized manner. · Ability to track and report system performance through various equipment performance monitoring software platforms. · Help AFT team to Develop Automated Flow tools · Ability to advise and teach the basic flow standards to the new managers through communications and advise them on standard flow settings thus speeding the learning curves of new managers. · Ability to teach and advise new flow leads as we on board new candidates to the central flow center. BASIC QUALIFICATIONS · Fluent in English · Has strong communications skills - able to express key messages and interact with different customers within the FC individually and with groups via remote methods such as telephone, e-mail and instant message platforms · Demonstrated problem solving skills and analytical skills, can analyze numerical data points, work with data to assess situations and take appropriate action. · Must be flexible in terms of work schedule; willing to work nights, weekends, bank holidays or overtime, if necessary. · Ability to handle multiple projects, deadlines, and work independently without supervision · Detail oriented: accuracy is essential. PREFERRED QUALIFICATIONS · Knowledge of additional EU language would be an advantage. · Bachelors Degree Prefferred. · Outstanding interpersonal skills - must display patience, strong customer service skills and helpfulness at all times · Good judgment, self-empowered and autonomous. · Ability to demonstrate working well in a team environment remotely and at an advisory level. · Computer knowledge and preferably SQL code language. About our rewards If you thrive in a challenging and fast-paced environment, you'll meet your match with us, as you will be part of a vibe of constant improvement, where the things you do one moment, you will not necessarily be doing 6 months later. We don't like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It's that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It's as simple as this: Work Hard. Have Fun. Make History. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Sounds interesting? We look forward to your application. Please apply online and upload your CV and a letter of motivation in one document (max. 5 MB). By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
